Adobe Encore and Creative Cloud Help...

Hello,
I am using Creative Cloud. I tried to access the Encore program but it was not there. I went to Adobe training and was instructed to UNinstgall the Premiere CS6 trial I had been suing but to leave the Encore intact. I did this but it still wont let me open the Encore. I get the following error message.
Adobe Encore.exe
This program can’t start because amtlib.dll is missing from your computer. Try reinstalling the program to fix this problem.
I am running a Windows machine with Windows 8.
Can you help? I need to know how to access Adobe Encore.
Thanks
Michael Cozzi
[email protected]

So you were using the Premiere Pro CS6 trial?
I would uninstall Encore CS6 from your computer, then reboot.
Log into CC and download Premiere Pro CS6 as described in these steps. Then run PPro CS6 to make sure it works, and that you're NOT in trial mode. Close PPro CS6. Then run Encore CS6.
If this works, then you can uninstall PPro CS6, leaving only Encore CS6.

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Thank you John,
That helped and it is now working
With my best regards
Hans Andersen
cid:[email protected]
Ehcolo A/S
Smedevej 10
DK-6683 Fovling
Tel: +45 75398411
E-mail: [email protected]
http://www.ehcolo.com<http://www.ehcolo.com/>
Fra: John Waller [email protected]
Sendt: 23. juni 2013 10:55
Til: [email protected]
Emne: ENCORE IN CREATIVE CLOUD?????
Re: ENCORE IN CREATIVE CLOUD?????
created by John Waller<http://forums.adobe.com/people/John+Waller> in Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/5440447#5440447

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