Adobe Encore - Background Video Rendering & 'Photoshop File Error - 1'

Hi, I am having serious problems with Adobe Encore at the moment, and really need help fast.
I am currently making a DVD project where:
I have used Photoshop to create the buttons (It's just the two buttons/options created in groups with the text and their highlights. There is no background).
Once that was done, I created a spearate animation in After Effects that allowed images to change from one to the next.
I exported this as an MPEG so that it could be inserted as a background video in Encore.
So I went back to Encore, inserted the buttons and my background video, created the motion properties so that the video would play behind the buttons (and I did the same for audio). Then I went to preview it, and clicked 'render' and it wouldn't! It just pops up 'Photoshop File Error-1'.
I read that other people have the same problem and have tried editing the psd with the buttons, but still nothing has helped!!!
Can someone please help me??
I would really appreciate it. Thank You
By the way, I am using MAC OS X Version 10.9.2 (Mavericks), if that matters.

>alert them to the problem, and fix it?
Will never be fixed... CS6 is done
CS6 is the final Encore http://www.adobe.com/products/encore/faq.html
-see #8 here for why http://forums.adobe.com/thread/1337952?tstart=0
>So how exactly do you 'create a small partition on my drive just for the old OS X'?
That would be a question to ask Apple, or in an Apple forum

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Photoshop File Error-1 in Encore CS6 Menus / General Error

Greetings,
I recently had to install the whole CS again. I have had the program work previously before but with these issues now, I am lead to believe it is some installation issue.
I will go to
File-> New ->Menu. Then create a new timeline, import a video as asset. I will then go to the Flowchart area, Click on what would be the first button on the menu. From there I go to the right hand side in the Properties area for the buttons. I attempt to use the pickwhip to LINK the chapter point I want and to the button.
This seems to be done successfully. Next I will go in the properties area to edit the text in the Name field. After tabbing out of that field. I get the "Photoshop File Error-1" Pop up error message.
I could then go back to File-> New-> Menu and then I would get a "General Error" message that I would not be able to close out of. The only way to close the program is to do so with Task Manager.
Suggestions?

Sorry I am occupied elsewhere.
Try some of these. I don't know whether any of these address the point at which you are getting the error. Can you "Edit in Photoshop," is you right click on a menu?
http://forums.adobe.com/thread/621424
Resolved by shortening filename.
http://forums.creativecow.net/thread/145/864981
Using AE generated psd file that used layers that were mov’s. Resolved by flattening and other steps?
https://forums.adobe.com/message/6871200#6871200
In photoshop, render font layer to graphic
http://forums.adobe.com/thread/588273
Lots of issues re filename length, special characters, etc.

Photoshop file error -1 in Encore

I am getting this weird "photoshop file error -1" when trying to render the motion menus. Anyone had this same problem?

See this thread in the Encore forum.
http://forums.adobe.com/message/5784959#5784959
I have asked, and do not believe that any Mavericks' users have given a thumbs up. The problem described there, that produces the Photoshop -1 error, has a workaround for some parts of the problem, but looks to me like it would be a serious pain.
Please report in that thread your assessment and any solutions (or lack thereof).

Why am I getting Photoshop File Error -1?

I am using Encore CS 5.1 on a Mac Pro 2012 along with Photoshop CC 2014. I created a dvd for a dance recital we did recently and as a favor for the studio owner, I was attempting to do a flash version that I intended to leave online for her.
When I pressed "Build", Encore began it's process but almost immediately showed the following message:
"Photoshop File Error -1"
I used the following settings:
FORMAT: F4V
PRESET: 1280X720 widescreen
FLASH VIDEO FILE: Keep with Flash SWF
I used Encore templates and changed the backgrounds of all of them to suit my project. I made sure to make the bottom layer of each menu a background just like the template.
Is there something I'm missing to get this to work right?

Hi Stan, this is a follow up to your thoughts above. Here are the steps I took in an attempt to identify the issue:
TESTING PROCEDURES
1. Change Menu audio file names in encore-no spaces-lowercase (I created audio for each menu)
2. Change menu names-shorten,no space, lowercase
3. change timeline name-no spaces, lowercase
4. change audio & video name-lower case, no spaces
By doing all the above, I was getting the same error message. Then I tried one last thing: I removed all the Menu Audio items. This was the only way I was able to create the flash version of the dvd. After it's creation, I went back to the audio and changed the actual file names (outside of Encore) to menu1, menu2, menu3 and so on. I then re-imported them into Encore and yet again I received the error message.
I conclude that adding audio to the Motion menus seems to be problematic to creation of the Flash version. One other piece of info: The audio was all in .aiff format.

Every time I try to create a new button I get "photoshop file error -1"

I'm creating a BluRay set of discs. I'm on number 4 and there will probably be 12. I use the previous discs as a template for the new ones to save huge amounts of time. I haven't had an issue till I opened my project today. Usually I right click on a menu, edit it in photoshop, save it back in, and then I right click the new elemnts and turn them into buttons. I've made dozens of menus like this. Then today I get "photoshop file error -1" that pops up every time I try to make something into a button. I deleted the menu I was working on and used a different menu to rebuild it but I get the same problem. I then opened the photoshop file and saved it to a different location outside the project and then imported it into Encore. Same problem once I tried to make buttons. I also tried trashing the preferences. No Luck. I really need to get this working. It has completely destroyed my ability to get this job done. Ideas anyone?
If it helps, I am on a Mac running OS X 10.9.1. Encore is version CS5.1.

I thought there ought to be way to add buttons from the Encore library, but I don't think we found one.
Best case: add menu from the library with buttons like what you want. Change background etc.
I like working that way rather than adding things within Encore.
Worst case: add a menu with the buttons you want; "edit in photoshop" and also "edit in photoshop" your menu; copy paste to your menu.
You can also directly open library menus; add buttons etc from the encore library folders. I would make a copy of them first. Encore imports a menu from the library to your project; it is never working on its master copy.

Photoshop file error -43 on "Edit in Photoshop"

Hi,
I'm trying to create a simple menu using an Encore library menu a starting point. When I click the Edit in Photoshop button, I get the above error. Below are the steps to recreate the error. This youtube video also shows the steps.
Create a new project.
Drag PAL_blank menu WIDE from the library to the project window.
Drag Nifty Fifties button from library to the menu.
Click the Edit in Photoshop button.
Encore pops up an error box containing the error message "Photoshop File Error -43"
Photoshop CS5 and Encore CS5. Windows 7 Professional 64 bit.

Also CS5, Win7 64 bit.
I do not get the error.
Slight variation on your steps: I create a new project, set as PAL.
The menu list does not show pal or ntsc, just Blank Menu Wide, but the menu name once in is PAL_Blank Menu WIDE.
I don't think there is any choice on those points, and don't believe it has anything to do with the error.
Its a file not found error. Makes me wonder about permissions. Try starting Encore as "run as administrator."

Photoshop file error -1

Hi! I am trying to convert my smart object into a button on encore. I keep getting the same error over and over "photoshop file error -1." It awful. I need to be able to fix this or at least work around it. Any suggestions would be great!
I am using cs 5.5
Mavericks OSX
Mac 2014

The error "photoshop file error -1" results from multiple problems, and you appear to be having a different problem than OP in this thread.
Do you get the error in any situation other than going into the flowchart?
Create a new Encore project, do not add timelines. Import your 3 menus; do you see the error?
If yes, create new project and add 3 menus from the Encore library. Do you see the error?

"Photoshop file error -1" While building project

I've spent the past couple of days working hard on a DVD project in Encore. I finally finished and was ready to "build" it, when I got the message "Photoshop file error -1".
This is frustrating because I have to get this DVD to my client very soon. I'm running on OS X v10.9.3. What does this have to do with Photoshop, and is there any solutions to this?
Help would be deeply appreciated.
-Taylor Foerster

So that agardenofthemind does not think he is losing his mind, let me share this: I attempted to do buttons in Encore and also tried to change the name of marker points in Encore and the same problem arose. I was successful in changing them solely in Photoshop so I did that. We seem to have VERY similar issues. I know my solution doesn't seem like it should be the problem and solution but trust me, I went back and tried it several times with the SAME result. In fact, I took another project and did the same thing. It is somehow tied to audio in the menus. Yet this audio works perfectly as a DVD. Very weird to me.

Photoshop file error when rendering motion menus in Encore CS4

Hello
I hope someone can help me please?
I've successfully (after 3 attempts) managed to import my PP project into Encore, created the menus etc from the presets that come with Encore (Wedding Garden menu). When it comes to rendering the motion menus with the animated buttons option checked, after a couple of seconds it comes up with a Runtime C error - photoshop file (508) i think it is and it crashes.
It's a new system CS4, Windows 7 64bit, 2x2.40ghz quad core processor, 24gb ram, nvidfia 285 2gb graphics card - do you need to know anything else?
I've rendered the motion menus without ticking the animate buttons option on the 3 menus I have (it's a wedding dvd - main menu and 2 sub menus with animated thumbnails) and its worked. This is ok as a workaround but I'd really like to be able to have the menu thumbnails animated.
Many thanks
Rachel

Thanks v much i'll certainly give that a try -
if it helps - I managed to make a note of the error message after I had sent my initial posting on this topic.
[..\Port\PhotoshopObject.cpp-568]
Thanks again for posting a reply
Rachel

Rendering Motion Menus in Encore - Photoshop File Error -1

I've looked everywhere for the answer to this.... I cannot render my motion menus in Encore. I recently upgraded to OS Maverick (fresh install) on a brand new SSD drive. I'm using CS5.5.
Help!!!
(To go in more detail, I did a screencast below)

I did not watch the whole video.
Both (photoshop -1 and the mega-content ROM) are known issues with Mavericks. We are not getting enough feedback to know how well, or not, Encore is working on Mavericks.
http://forums.adobe.com/message/5950080#5950080
Photoshop -1 issue:
The workaround was not to left-click on the menu. Use right click, or other options and menu commands.
Edit: http://forums.adobe.com/message/5810884#5810884
See post 12 and several following where we are looking for workarounds to the error.
http://forums.adobe.com/message/5861618#5861618
For bluray projects, a large amount of BD-ROM is shown, and may slow startup.
A workaround is to add a small amount of ROM content.

This file does not appear to be a photoshop file error.

Hello,
I know this has been covered a few times already, but none of the previous threads about it were able to help my situation.
Ok so here is what i did:
Exported a JPEG from a timeline in FCP. Brought that JPEG into PS (i am using CS3), and changed the image size from 1920x1080 to 720x480. Then saved as a JPEG, didn't tick any boxes, just used default save as settings.
I then brought those images into my Encore DVD Project, added them to the library, then placed one into a already made menu, and "sent to back".. so it became the new background. I did this with two menu's today. Note i have actually done this same exact process many times without problem. I then tried to build a dvd image of the project, and i got the "this file does not appear to be a photoshop file". Now it won't even let me open those menu's (plus another one, which i made a long time ago, and have even successfully built DVD's with), to edit them. I tried removing all the new JPEGS i added today, from the library, but still i get the same message.
The menu's that i now can't open, took a very long time to make, and i need to have this DVD completed ASAP.. as it is being released world wide in a couple of weeks and i need to get it replicated. So i don't actually have time to remake these menu's. So if anyone can help me, that would be much appreciated, as i have studio exec's cracking down on me.
Thanks in advance :-)

Now, if one Imports the JPEG with its extension changed to PSD as a Menu, then the Menu is created, including the necessary Layers. The Menu is NOW a PSD, and when Opened in PS will reflect the Layer structure (try this at home). If one had constructed Buttons in the JPEG, they would now only be graphics on that one single Background Layer in the JPEG. They would not function as Buttons, but could be useful graphics for other things. One would then need to add real Button Layer Sets to the PSD to be able to add any navigation.
Back in the post above, I suggested doing the Save_As to JPEG to see how things get changed. Use that in another test - Import that JPEG as a Menu. In Encore, try to Link to what had originally been Buttons in that Imported JPEG. What happens? Can you Link to them, even though you are now working with the created PSD?
Now, add a Button, or two, from the Library. Choose Edit in Photoshop, and look at the Layer and Layer Set structure. Things have changed from the original JPEG, with only the Background Layer. You now have that Library Button's Layer Set structure.
Good luck, and hope that this helps,
Hunt
Here are looks at the structure, using the Library Menu Business>Clock:
The Menu in PSD with the Layers Palette Open
Same Image With Layers Flattened to Save As a JPEG
What the JPEG Looks Like As a Flattened JPEG
The only way to Import that JPEG into Encore as a Menu would be to change the file extension to PSD, but what appear to be Buttons would NOT be Buttons, but just static pixels in the Background.
Message was edited by: Bill Hunt - Added graphics

Adobe Encore CS5: Photoshop file error 108 - when save project

How i can fix this, what this error means?

Save, quit and reopen the project. I hope you won't see the problem again. Are you using any motion menus as well?

Graphics issue: vertical lines over videos and photoshop files!

Hi,
I´ve notice a very annoying thing on a Power Mac G4, using 10.4.9
There appeared some verticall green lines over web videos (flash), but then appeared on a photoshop image. The lines look like those nasty stains that appear on you monitor when your running out of ram (you know, dots and lines of different colors) The thing ir, the g4 has 2gb of ram... so i guess the ram issue is discarded. Hoping it was a system error, the image was printed and led to a big surprise, the image had the lines in it.
here are some images:
http://flickr.com/photos/87085177@N00/500938008/
http://flickr.com/photos/87085177@N00/500938012/
The lines over the photoshop image looked alike, but in green.
anyone knows about this issue?
thanx in advance
Intel Imac 17" Mac OS X (10.4.8) I hope Adobe would speed up.

I run Maximized, so the window fills the available space (you can set the shortcut properties to open that way so you don't have to do it each time), or you could resize the window from the top, then grabe the title bar and drag it upward on the screen. Windows should remember the size and position, but it may not, being Windows, after all.

Adobe Encore CS6 not adding MXF files

OK ill try to explain this. Ive upgraded from cs 5.5 to cs6. I thought id have a play with Encore. I opened up a new project and went to import an MXF file but i keep getting this message.
'The Software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem'
Ok but if i use dynamic link from Premiere the files work fine and dandy. Also if i open up an old prject that contains MXF files they load but in the monitor menu i just get the red adobe 'media offline' screen.
any ideas people?

I don't use that type of file, but does it match the parameters listed in http://forums.adobe.com/thread/622722

Photoshop file error

i dont know what happend to my psd file i close it properly after saving .but when today i open it the black canvas is visible with just on layer namely background.. what should i dooo to reover it .. the file is still more thanm 630mb and in preview it is showing the orignal image

We can't know. You have not provided any system info, details about the file, your saving procedures and so on. that aside, simply get used to the thought that it is gone and unrecoverable. That's why people do incremenatla saves and use backups...
Mylenium

Adobe Encore - Background Video Rendering & 'Photoshop File Error - 1'

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