Adobe Encore Help does not open

Help/Adobe Encore Help in Encore 2.0 does not open.
Where is the help file located, and how to access it from the Help button?

The first time you try to open it, it could take a minute or so, but if you have waited 10 minutes and gotten nothing, then there is a problem.
Have you tried uninstalling and reinstalling the application?

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      Applicazione Timestamp: 50575647
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      Timestamp modulo con ERRORI: 50574d09
      Codice ECCEZIONE: c0000005
      ECCEZIONE Offset: 0000000000007899
      Versione SO: 6.1.7601.2.1.0.256.48
      ID impostazioni Locali: 1040
      Informazioni aggiuntive 1: 9a62
      Ulteriori Informazioni 2: 9a620826d8ae4a2fa8b984b39290a503
      Ulteriori Informazioni 3: 0abd
      Ulteriori Informazioni 4: 0abd5eefe69ce22d7fa5d913c37c82b1

    The first time you try to open it, it could take a minute or so, but if you have waited 10 minutes and gotten nothing, then there is a problem.
    Have you tried uninstalling and reinstalling the application?

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    Hey Tony,
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    Why won't my adobe reader open and read PDF files. It is very annoying

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