"Adobe Encore media" does not open

"Adobe Encore media" does not open and the following screen appears:
Firma Problema:
  Nome Evento Problema: APPCRASH
  Nome Applicazione: Adobe Media Encoder.exe
  Applicazione Versione: 6.0.3.1
  Applicazione Timestamp: 50575647
  Nome modulo con ERRORI: WatchFolder.dll
  Versione modulo con ERRORI: 6.0.3.1
  Timestamp modulo con ERRORI: 50574d09
  Codice ECCEZIONE: c0000005
  ECCEZIONE Offset: 0000000000007899
  Versione SO: 6.1.7601.2.1.0.256.48
  ID impostazioni Locali: 1040
  Informazioni aggiuntive 1: 9a62
  Ulteriori Informazioni 2: 9a620826d8ae4a2fa8b984b39290a503
  Ulteriori Informazioni 3: 0abd
  Ulteriori Informazioni 4: 0abd5eefe69ce22d7fa5d913c37c82b1

The first time you try to open it, it could take a minute or so, but if you have waited 10 minutes and gotten nothing, then there is a problem.
Have you tried uninstalling and reinstalling the application?

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