Adobe Encore Problem: 'Device Not Ready' when burning to BluRay
Hi Im using Encore cs6 to burn to BluRay. The programme runs for about 20 mins or so then suddenly stops and the message 'device not ready' comes up.
I downloaded and tried ImgBurn to make sure my BluRay drive was working properly and it had no problems, the problem is just with Encore. I saved my Encore project as an image in order to burn with Imgburn but it did not take across the menu I had designed.
Im under a deadline to get this dvd finished, does anyone have any ideas?
Im using an Alienware computer on Windows 8.
thanks!
Tony
I don't recall this occurring with imgBurn or Encore doing the burning. I can only imagine that your project is corrupt.
I would create a new, test project, to see if the menus "behave."
Create a new Encore project, new name, in the new project settings make it Bluray.
Add menus from the library: Crib Menu HD and City Lights HD. On Crib, in properties, motion tab, click on the video option and hit delete (this will remove the motion from the menu).
On that same menu, delete the bottom two buttons. On the city lights menu, delete all buttons but the top.
Select the m2v file (from the Crib motion menu) and select new timeline. Select that timeline and set the end action as "Last menu."
On the Crib menu, link the top button to the City menu. Link the second button to the timeline.
On the city menu, link the button to the Crib menu.
Build to a BD image. Burn with ImgBurn. Are the menus the same?
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2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
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2015-04-20 13:12:36, Info DISM DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=8
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2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. - CDISMProviderStore::Internal_LoadProvider
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2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Connecting to the provider located at C:\Windows\System32\Dism\VHDProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Loading Provider from location C:\Windows\System32\Dism\ImagingProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Connecting to the provider located at C:\Windows\System32\Dism\ImagingProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2015-04-20 13:12:36, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager
2015-04-20 13:12:36, Info DISM DISM.EXE: Succesfully registered commands for the provider: WimManager.
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: VHDManager
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: GenericImagingManager
2015-04-20 13:12:36, Info DISM DISM.EXE: Succesfully registered commands for the provider: GenericImagingManager.
2015-04-20 13:12:36, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2015-04-20 13:12:36, Info DISM DISM.EXE: Succesfully registered commands for the provider: Compatibility Manager.
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Getting Provider WimManager - CDISMProviderStore::GetProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 WIM open failed. - CWimImageInfoCollection::Initialize(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 base\ntsetup\opktools\dism\providers\wimprovider\dll\wimimageinfocollection.cpp:76 - CWimImageInfoCollection::CreateWimImageInfoCollection(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 TID=7720 Failed to create the image info collection. - CWimManager::GetImageInfoCollection(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 TID=7720 base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:3248 - CWimManager::InternalOpGetImages(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 TID=7720 base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:4043 - CWimManager::InternalCmdGetImages(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 TID=7720 Error executing command - CWimManager::InternalExecuteCmd(hr:0x80070015)
2015-04-20 13:12:36, Error DISM DISM WIM Provider: PID=5204 TID=7720 base\ntsetup\opktools\dism\providers\wimprovider\dll\wimmanager.cpp:1928 - CWimManager::ExecuteCmdLine(hr:0x80070015)
2015-04-20 13:12:36, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2015-04-20 13:12:36, Info DISM DISM.EXE:
2015-04-20 13:12:36, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2015-04-20 13:12:36, Info DISM DISM.EXE:
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Disconnecting Provider: WimManager - CDISMProviderStore::Internal_DisconnectProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Disconnecting Provider: VHDManager - CDISMProviderStore::Internal_DisconnectProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Disconnecting Provider: GenericImagingManager - CDISMProviderStore::Internal_DisconnectProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Disconnecting Provider: Compatibility Manager - CDISMProviderStore::Internal_DisconnectProvider
2015-04-20 13:12:36, Info DISM DISM Provider Store: PID=5204 TID=7720 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProviderHi,
According to the DISMI log, it seems like there is a problem with the WIM file. However, you can try to change a location for test to check its information.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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