Adobe Encore Problem: 'Device Not Ready' when burning to BluRay

Hi Im using Encore cs6 to burn to BluRay.  The programme runs for about 20 mins or so then suddenly stops and the message 'device not ready' comes up.
I downloaded and tried ImgBurn to make sure my BluRay drive was working properly and it had no problems, the problem is just with Encore.  I saved my Encore project as an image in order to burn with Imgburn but it did not take across the menu I had designed.
Im under a deadline to get this dvd finished, does anyone have any ideas?
Im using an Alienware computer on Windows 8.
thanks!
Tony

I don't recall this occurring with imgBurn or Encore doing the burning. I can only imagine that your project is corrupt.
I would create a new, test project, to see if the menus "behave."
Create a new Encore project, new name, in the new project settings make it Bluray.
Add menus from the library: Crib Menu HD and City Lights HD. On Crib, in properties, motion tab, click on the video option and hit delete (this will remove the motion from the menu).
On that same menu, delete the bottom two buttons. On the city lights menu, delete all buttons but the top.
Select the m2v file (from the Crib motion menu) and select new timeline. Select that timeline and set the end action as "Last menu."
On the Crib menu, link the top button to the City menu. Link the second button to the timeline.
On the city menu, link the button to the Crib menu.
Build to a BD image. Burn with ImgBurn. Are the menus the same?

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    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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