Adobe error (523:523) In version 10 - Need Alternative solution

When I am trying view Statements(PDF) which are encrypted in my application , for few statements it triggers " There is problem with Acrobat / reader. If it is  running, Please exit and try again(523:523)". In few forums it has been stated that by turning off the protected mode at start up " Edit-->preferences-->general-->Enable protected mode at start up" resolves this issue. But the client doesnt want to turn off " Protected mode"due to security reason. Can any one help me with this?
FYKI :
I have got reply from Adobe forums ..
https://forums.adobe.com/message/6578512#6578512
The purpose of re- posting the same query is we need  alternate solution other than Turning OFF Ënable protected Mode at start up.
Please advice me in this regard. Thanks a lot.
Regards,
Sreelatha Sekhar.Pat Willener

Hi Shakti,
Please find the details which you have asked me for.
1) I am the user  of those encrypted files.
2) Windows 7 / Windows 8.1.
3) I am not opening the PDFs in Browser instead I am opening through the application in which Adobe Reader is linked to it to view the PDF files.
I have also updated to Adobe Reader 11.0.08. Still the problem persists.
Please help me in this regard. Thank You.
Sreelatha

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