Adobe error (523:523) In version 10

When I am trying view Statements(PDF) which are encrypted in my application , for few statements it triggers " There is problem with Acrobat / reader. If it is  running, Please exit and try again(523:523)". In few forums it has been stated that by turning off the protected mode at start up " Edit-->preferences-->general-->Enable protected mode at start up" resolves this issue. But the client doesnt want to turn off " Protected mode"due to security reason. Can any one help me with this?@

"Protected Mode" has been causing countless problems since it was introduced in Reader X.
I recommend disabling Protected Mode several times every day in this forum to overcome crashes, printing problems, and whatnot.
Adobe recommends that Protected Mode should not be disabled, but so far has not come up with any solution for all these problems.  So in my view, disabling Protected Mode is the only way to get Reader working as expected.
P.S. I am working with a number of computers running Windows 7 and XP, and none of them has Protected Mode disabled.  Yet, Adobe Reader XI works without any problems on all of these systems.  I do not know what causes these problems with Protected Mode on some systems.

Similar Messages

  • How do I fix error 523:523?

    When trying to open PDF documents online I get Adobe error message 523:523.  Using IE with Adobe X and Windows Vista Home Basic.  How dod I fix this problem?

    I just started having the same problem. This is a brand new Dell Precision T7600 Workstation with Windows 7 SP1 x64 16MB of memory, Sata hard drives, etc (this is one of the most stable computers ever manufacturered meeting,complying and exceeding ISV-Certified standards) ...
    I manage over 200 PC's with similar configurations. I've never seen this particular problem before. It is happening to my customer using Adobe Reader XI (11.0.2). He only uses on his computer Microsoft Office 2010, AutoCad 2012 and Norton Internet Security. They have 19 other identical computers with identical hardware and software configurations. Only one up till now is presenting the problem.
    The message is as stated above:
    "There is a problem with Adobe Acrobat Reader. If it is running, please exit and try again. (523:523)"
    Initially I thought it was an IE10 issue (since it started around the time IE10 was released) but as I've investigated on the web over the last couple of weeks it is also happening on other versions of IE and FireFox, other versions of Windows as well as with other versions of Adobe Reader and Acrobat. The problem seems to be without a doubt an Adobe issue.
    What is throwing me off is that I have 18 other computers of the same model with identical software images as the one above. I've tried re-installing Adobe Reader, protected mode "on-off" solutions suggested, downgrading back to IE9, disabling all non-Microsoft startup items and many other suggested fixes (even went to the extreme of removing Norton Internet Security completely just to be thorough). None have worked. My guess is that I will have to wipe out the computer and do a clean install and hope the error does not reappear.
    Also, the problem seems to be intermitent. At times it gives the error and once I click on "Ok" it opens the pdf document as if nothing had happened. At other times, closing IE10 and re-opening it solves the problem. Other times re-booting the computer solves it temporarily and other times, just going to another site with pdf files and opening them there and later returning to the website with the problem document allows us to open it without problems.
    This behaviour is very erratic. extremely disruptive and annoying to say the least. I'm sorry chief_charlie37, but this seems definitely to be a bug. I'm hoping that Adobe will "listen" and come up with a solution although my experience with Adobe over the years is that they do not even acknowledge issues (I know for a fact, by personal experience of errors and problems that have been annoying customers for years, error that are so persistent that they continue to annoy them trickling down from version to version and seen Adobe just ignore them.
    My only advice, to whoever reads this, is to attempt some of the solutions described on a Google search or in this forum. Otherwise, make your voice be heard and post your complaint everywhere you can. It may be the only way to get Adobe's attention.
    Bits ...

  • Adobe error (523:523) In version 10 - Need Alternative solution

    When I am trying view Statements(PDF) which are encrypted in my application , for few statements it triggers " There is problem with Acrobat / reader. If it is  running, Please exit and try again(523:523)". In few forums it has been stated that by turning off the protected mode at start up " Edit-->preferences-->general-->Enable protected mode at start up" resolves this issue. But the client doesnt want to turn off " Protected mode"due to security reason. Can any one help me with this?
    FYKI :
    I have got reply from Adobe forums ..
    https://forums.adobe.com/message/6578512#6578512
    The purpose of re- posting the same query is we need  alternate solution other than Turning OFF Ënable protected Mode at start up.
    Please advice me in this regard. Thanks a lot.
    Regards,
    Sreelatha Sekhar.Pat Willener

    Hi Shakti,
    Please find the details which you have asked me for.
    1) I am the user  of those encrypted files.
    2) Windows 7 / Windows 8.1.
    3) I am not opening the PDFs in Browser instead I am opening through the application in which Adobe Reader is linked to it to view the PDF files.
    I have also updated to Adobe Reader 11.0.08. Still the problem persists.
    Please help me in this regard. Thank You.
    Sreelatha

  • Need Resolution to Adobe Reader Error 523:523 without turning off Protected Mode

    Dear  Friends,,
    Please go through the below link.
    FYI :
    I am using AcroPDF.DLL ActiveX as an OLE object to view PDF files in my application.
    https://forums.adobe.com/message/6609626#6609626
    When I am trying view Statements(PDF) in my application with Adobe Reader 10/11 versions , for few statements it triggers " There is problem with Acrobat / reader. If it is  running, Please exit and try again(523:523)". In few forums it has been stated that by turning off the protected mode at start up " Edit-->preferences-->general-->Enable protected mode at start up" resolves this issue. But the client doesnt want to turn off " Protected mode"due to security reason. Can any one help me with this?
    FYKI :
    I have got reply from Adobe forums ..
    https://forums.adobe.com/message/6578512#6578512
    The purpose of re- posting the same query is we need  alternate solution other than Turning OFF Ënable protected Mode at start up.
    My client doesn't want to turn it off due to security reasons.
    Please advice me in this regard. Thanks a lot.

    Hi Shakti,
    Please find the details which you have asked me for.
    1) I am the user  of those encrypted files.
    2) Windows 7 / Windows 8.1.
    3) I am not opening the PDFs in Browser instead I am opening through the application in which Adobe Reader is linked to it to view the PDF files.
    I have also updated to Adobe Reader 11.0.08. Still the problem persists.
    Please help me in this regard. Thank You.
    Sreelatha

  • WINDOWS ADOBE X i get Error message 523;523 during download, then grey screen

    I try and download a PDF file and during process I get message "There is a problem with Adobe reader. If running, please exit and try again. (523;523)" I shut down computer and restart and still get same message?? Anyone know how I can resolve.Thanks

    Could you let me know other details such as the OS, the browser being used to view the PDFs and the version of Adobe Reader installed on your system.
    Also, would it be possible for you to share any such PDF link wherein you are seeing this issue.

  • "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)

    We are getting the following error "there is a problem with adobe acrobat/reader. if it is running please exit and try again. (523.523)" and a gray screen appears (Image not viewable) with multiple users. We are using Adobe Reader XI (11.0.05) and (11.0.06). The current workaround is to log off the website and log back in. Once the user logs back in, the pdf will appear. However it occurs anywhere from 2-8 times in a day. Anyone else having this issue or know of another workaround? Any suggestion with how to fix? Please help!!

    Hi Valerie,
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    Also, try this:-
    Launch Adobe Reader/Acrobat.
    From the menu, choose Edit -> preferences -> General
    Uncheck the option for "Enable Protected Mode at startup"
    Restart the Adobe Reader and web browser.
    Regards,
    Aadesh

  • Help Please (523:523) error.

    Hi, I am receiving the error message "There is a problem with Adobe Acrobat/Reader if it is running please exit and try again (523:523). Please help urgently.
    I am not sure how to get Adobe out of protected mode if it is on or disable like some previous comments on the (523:523) error have stated.
    Thanks Katie

    Ok, let's try to disable Protected Mode.  Open Adobe Reader from the desktop icon; Edit | Preferences | Security (Advanced):
    uncheck Enable Protected Mode at startup
    set Protected View to Off

  • Printing error 523.523

    when trying to print from quickbooks error msg appears adobe acrobat / reader code 523.523
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    Hello slimman52,
    Please go to Control Panel\All Control Panel Items\Troubleshooting\All Categories, and run the Printer troubleshooter.
    Please update the printer driver from the manufacturer website.
    For more information, please refer to the following article.
    http://windows.microsoft.com/en-us/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1
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    Fangzhou CHEN
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Error Code: (523:523) ??

    I get the Error Code: (523:523) when I try to open a PDF Document, using Adobe Reader X 10.1.4. I tried uninstalling the Adobe Reader X and then reinstalling the program again, but with the same results. Can anyone help me with this problem??

    Are you getting this issue on double clicking the pdf file?
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  • Error app 523 reset on bb flip

    I got the error app 523 on my bb flip like 20 times in everyday what can i do? I erase al programs and reinstall everything again and nothing and sometimes i get the error app 200 too im so angry with bb

    Hi and Welcome to the Forums!
    Here is the KB that discusses AppError 523:
    KB16178 App Error 523 
    It is unfortunately a known problem...
    And here is the KB that discusses App Error 200:
    KB14115 APP Error 200 Reset 
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • Error Message 523

    Help please - I am getting error message 523 I also cannot connect to the desktop manager to try to fix this - it just says new device & initializing - this goes just hangs - any ideas please
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    Cause: "The smartphone encountered a Java® Virtual Machine (JVM®) application related problem and is unable to continue running."
    Workaround: Perform a hard reset by removing the battery from the smartphone and reinserting it. For more information on this procedure, see KB02141.
    If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure, see KB10144.
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    The BlackBerry® smartphone stops responding and one of the following error messages appears:
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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    I installed my Adobe Illustrator CS5 Middle East Version now the get Error: 16 Please Help me

    Tried both of those, that's why I came here.  That wasn't very helpful.

  • Error App 523 before switching off again

    My sons 8520 curve keeps taking ages to turn on and then comes up with error App 523 before switching off again, i have tried taking the battery out and restarting but it doesnt seem to make any difference and as it wont stay on i can t reset anything, any ideas ?

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error 523:523

    Hi guys,  How do you sort the error message 523:523 - basically I can't read a file from the internet _ I have to download it first,
    Many thanks
    John

    Hi,
    Can you please provide few details:
    1) Operating system?
    2) Browser in which the PDF file is tried to be opened?
    Thanks & Regards,
    Shakti

  • Problem with 523:523

    Hello!
    There is a problem with Adobe Acrobat/Reader in my laptop.
    How to fix error 523:523
    Will you please help me.
    Thanks

    Please disable the Protected mode in Reader X and see if that works.
    Launch Reader - > Preferences -> General -> Uncheck the option, Enable Protected Mode at startup.
    Click on OK button.
    Relauch the Reader and check.
    Regards,
    Deepak

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