Adobe Exchange CS6 stops on install of anything?

I have CS6 Prod Premium Creative Suite.  The Adobe Application Manager appears to apply updates quite happily.  However Adobe Exchange CS6 stops on install of anything?  I have deleted opm.db and relogged in but I select appropriate extension (.zxp) and install begins and then hust hangs for a period after which I get unhelpful message moaning about supported products and manifest.xml?
Adobe Exchange seems really flakey and I have had many issues in the past.  CS6 seems trapped half way into CC without proper integration.
Does anyone have helpful (i.e. Not completely reinstalling again!) way of fixing exchange?  It would be nice to use the VERY EXPENSIVE PAID for software.   By the way I thank this community for any help and am very aware that ADOBE appear to be 'handing off' their support responsibilities.
regards
Ian

Xiaoyi,
     Please ignore the last email as there have been developments.
     When I went into Adobe CS6 Photoshop (64 bit) to recreate the issue (and presumably create some useful debugging logs) this failed.   I could open Photoshop but when I attempted to open the Exchange panel it started to open then totally stopped and froze Photoshop requiring Task Manager to be used to stop and close Photoshop. 
     I therefore then used Exchange Manager CS6 to uninstall the Exchange Panel, downloaded the latest Exchange Panel and reinstalled.  This had no effect and Photoshop again hung when the panel was started.  (The panel displays and the timer starts rotating then halts).
     After killing Photoshop with the Task Manager again.
     I restarted Photoshop with the reset keys held down to remove any preferences.  This worked!!!      Photoshop now allows the opening of the exchange panel and I was able to view and install some .zxp's.
     Of course this is not ideal as I now need to reset my preferences hopefully without triggering the issue again. 
     I hope this post helps others that get stuck in this loop?
thanks for everyones suggestions.
regards
Ian

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