Adobe exchange panel does not load in cc applications

I cannot launch the Adobe Exchange Panel in Photoshop or Illustrator. The option to launch this extension is not available in my menu. In Photoshop "Extensions is grayed out". In Illustrator it is not grayed out but it is simply not populated. I have tested this on my laptop and it works just fine there.
I have pasted the above paragraph from a separate thread in a different forum. I was directed to this forum by an adobe staff member.
Thanks in advance for any help with this as the forums are the only support adobe provides for this issue. I think the issue may be a corruption in my extension manager somewhere in the Windows Registry. Using Windows 7 64-bit SP1

Hi markerline,
Can I ask where you obtained Photoshop CC from? Were you part of any prerelease program?
Can you please check these folders:
C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions
C:\Users\<username>\AppData\Roaming\Adobe\CEPServiceManager4\extensions
and tell us if either one (or both) contains a folder called "AdobeExchange", and whether it contains anything.
It seems obvious, but please install any updates for Photoshop available in the Creative Cloud application. I believe there have been a few CC updates released so far - so it would be worthwhile restarting your computer to force a fresh check for updates to make sure you have them all.
Something to try would be downloading the Exchange Panel as a ZXP from here:
https://www.adobeexchange.com/
and then installing the panel using Extension Manager CC. Note that Extension Manager CS6 will not install the Exchange Panel for CC applications - it needs to be Extension Manager CC.
Let us know how you get on.
Thanks,
Fraser

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Adobe Exchange Panel does not load

Photoshop CC (Win/64)
CEPServiceManager_native.log:
2013-12-12 08:54:32 : ERROR vcfoundation::system::VCSysError: WriteFile() failed <232: Die Pipe wird gerade geschlossen.>
race:    1 0X0048C5CF
   2 0X004893D3
   3 0X0048953E
   4 0X004836D6
   5 0X0048D7B8
   6 0X0048B44F
   7 0X00489992
   8 0X00482F6B
   9 0X00497531
10 0X004975BB
11 0X7627336A
12 0X77BE9F72
13 0X77BE9F45
2013-12-12 08:55:17 : ERROR vcfoundation::system::VCSysError: WriteFile() failed <232: Die Pipe wird gerade geschlossen.>
race:    1 0X0048C5CF
   2 0X004893D3
   3 0X0048953E
   4 0X004836D6
   5 0X0048D7B8
   6 0X0048B44F
   7 0X00489992
   8 0X00482F6B
   9 0X00497531
10 0X004975BB
11 0X7627336A
12 0X77BE9F72
13 0X77BE9F45
2013-12-12 09:01:47 : ERROR vcfoundation::system::VCSysError: WriteFile() failed <232: Die Pipe wird gerade geschlossen.>
race:    1 0X0048C5CF
   2 0X004893D3
   3 0X0048953E
   4 0X004836D6
   5 0X0048D7B8
   6 0X0048B44F
   7 0X00489992
   8 0X00482F6B
   9 0X00497531
10 0X004975BB
11 0X7627336A
12 0X77BE9F72
13 0X77BE9F45

Hi markerline,
Can I ask where you obtained Photoshop CC from? Were you part of any prerelease program?
Can you please check these folders:
C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\extensions
C:\Users\<username>\AppData\Roaming\Adobe\CEPServiceManager4\extensions
and tell us if either one (or both) contains a folder called "AdobeExchange", and whether it contains anything.
It seems obvious, but please install any updates for Photoshop available in the Creative Cloud application. I believe there have been a few CC updates released so far - so it would be worthwhile restarting your computer to force a fresh check for updates to make sure you have them all.
Something to try would be downloading the Exchange Panel as a ZXP from here:
https://www.adobeexchange.com/
and then installing the panel using Extension Manager CC. Note that Extension Manager CS6 will not install the Exchange Panel for CC applications - it needs to be Extension Manager CC.
Let us know how you get on.
Thanks,
Fraser

Help please. CS6 exchange panel will not load.

Hi,
I have Photoshop CS6 extended and for some reason my adobe exchange panel will not load. This only happened earlier today. I have been designing all week and never had a problem before this. I cannot load any of the panels in Photoshop. I have done everything possible and trust me I worked on a solution for over 5.5 hours searching reading, uninstalling re installing etc and no solution. I just keep getting this error message "Cannot complete command because the extension could not be loaded".
The version of Extension Manager is 6.0.7.6. I came back to edit this as I should have mentioned that I did disable my anti virus.
I would really appreciate any advice please.
Thank you in advance
Rosa
I have since discovered that the problem was the software onOne Perfect Photo Suite 8 which I had installed earlier today - so have contacted onOne for support. I ended up un-installing the program and Photoshop has returned back to normal.

Obviously my problem was with the onOne new Suite 8 plugin. I had Suite 7.5 as well as PhotoFrame 4.6 Professional Edition and Photo Tools installed, so after trying a few different things my last option which worked was as onOne suggested and that was removing the onOne panel completely from CS6 and re installing Suite 8 ticking the 3rd option in the installation process - leaving PhotoFrame and Photo Tools installed. I do have many panels in CS6 and to my delight after the installation of Suite 8, all the panels in my CS6 were operational and ready to go!
Obviously there was a clash with the Suite 7.5 and 8. Removing Suite 7 worked for me. Initially onOne advised not to uninstall the previous version and just tick the first option to keep both versions. Obviously there was a clash between the version panels.
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Hello:
My OS is Windows 7 64 bit and I have Ps and Ia installed on my laptop.
I downloaded and installed the Adobe Exchange roughly two months ago and everything worked great at first.
I installed a few things such as the Paper Textures and a game Level Up (can't recall the others at the moment).
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Hello:
You are totally misunderstanding me. I have Windows 7 64 bit and I did have the Exchange Panel already installed. When I went to use the Exchange PanelIT had an update. I didNOT update to Windows 8.
I clicked on the UPDATE IN the Exchange Panel which is what would NOT install because NORTON said it IS MALWARE.
I tried to update the Exchange Panel and NOT my operating system.
The attempt to Update the Exchange Panel caused the older version of the Exchange Panel to not work. So, I had to Uninstall the Exchange Panel and then when I went to Reinstall the Exchange Panel it would NOT install. And now I cannot use it at all.
Again, I DO have Windows 7 and NOT Windows 8.
Please, I would very much like to be able to use the Exchange Panel again because I would like to install some extensions, let me know when this issue is resolved.
Thank You,
Kara A. Rowe
[email protected]

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Had problems with having the serial number acknowledged by the Photoshop Elements 12 (Organiser worked fine but Editor wouldn't open).
Chat support suggested I delete and reinstall program from an Adobe website download link. Have done that and now have slightly different problem.
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I just uninstalled PSE 12 through control panel and yet in Windows Explorer I see it listed under the Program Files (x86)/Adobe. Photoshop Elements 8.0 is also in that directory. I have been trying to uninstall PSE 8 but keep getting error 1316. To further complicate the situation when I tried to reinstall PSE 12 yesterday I got a message that I needed to create a new folder. So I have Program Files (x86)/Elements 12 Organizer now even though I just uninstalled PSE 12.
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Adobe exchange panel does not load in cc applications

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