Adobe Export can't perform the export I need. How do I get my money refunded?

I bought Adobe Export today for a PDF document I need to convert to Excel. It failed to export. I even got an email from Adobe saying "AdobeExport PDFcould not successfully export your PDF file". If I can't get this PDF converted to Excel then the program is useless to me. How do I get my money refuned?

Maybe Adobe Customer Support can help: http://helpx.adobe.com/contact.html?product=export-pdf
[topic moved to ExportPDF forum]

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