Adobe Export no longer works in Microsoft Word 2010, Why?

I use to be able to convert word documents when I finished writing them, to PDF right in my Microsoft Word 2010, then save them. I can no longer do this, Why?

Microsoft Word does not use Adobe to save Word docs to PDF.
When you write "can not longer do this": what prevents you from doing this?

Similar Messages

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    Our company upgraded to MS Office 2010 last week.  When I reloaded 8.1 yesterday it indicated that it was not compatible but during a web search it appeared ppl were saying with the right patch it would.  When I try to convert the word doc to pdf I get the message that word needs to close.  Help!

    The Adobe PDF printer may work. But the PDF Maker macro will not.
    There are also issues with the 64 bit version of MS Office and Windows 7. So one needs to run in the 32 bit mode.
    Acrobat X is the only version that Adobe states is compatible with MS Office 2010.

  • Adobe does not recognize footers in Microsoft Word 2007 to PDF

    I have copied and pasted the details, below, from a previous message I have sent out to an assistive technology listserv.
    I am encountering this problem with various builds and versions of Adobe Acrobat:
    Acrobat X on a Windows Vista 64-bit build (note that this is the best Acrobat I can install on Windows Vista, Adobe Reader XI is not even supported)
    Acrobat X on a Windows XP build, sorry, do not know the bit count (it is my work computer so I can't upgrade anything)
    Acrobat 9 on a Windows 7 64-bit build.
    I have also encountered and checked into whether or not the PDF reads (and does what I want it to) in JAWS 14, latest update (Feb 2013). We encounter the same problem with JAWS and this morning found out that there is a conversion error between Word and Adobe. (See this post, where the ---- are).
    Summary, I have spoken with JAWS, put out a support ticket with NVDA via e-mail, spoken with Microsoft, and tried to communicate with Adobe about this issue for help and Adobe is refusing to help. The other places tried everything they knew but they could not get it to work. I even tried to strip all the page numbers from Word and number using Adobe's page numbering feature, but that was not successful either because I cannot use Roman numerals.
    I would appreciate any feedback the Adobe Forums can give me; please note that I cannot post a sample document at this time as the only document I have is a private work document (cannot share those by policy, so I will have to make up a fake document if I get the time and energy).
    Thank you very much for your time and expertise. The pertient info is above and below in "Original Message" and "Activities section" - the other information is there if you'd like to look. And to provide feedback to Adobe about things I think they could improve, since they will not let me email them directly.
    ----Original Message----
    My question concerns the reading of Footers / Headers in Microsoft Word 2007 and Adobe Acrobat (headers/footers designed in Microsoft Word 2007 and then converted to PDF with "Bookmark" checked in Adobe Acrobat conversion settings).
    The document is a word document containing 50+ pages. There are 12 pages of "front matter" that are marked with Roman numerals. Subsequently, the body text of the document has an Arabic number (1, 2, 3, 4, etc.) in the bottom right corner. Footers are used properly in the document. All Table of Contents links, which do link to both headings in the "front matter" and to headings in the body text, are picked up properly. Literately, the only thing not reading on the document are page numbers (the Word Status bar is reading its page numbers, but the page numbers in the footer are not reading).
    I then need to convert the document to Adobe Acrobat PDF. Granted, I have a full copy of Adobe Acrobat X available to me, and my various assistive technologies have always functioned better when opened directly in Acrobat (rather than Adobe Reader). So, I set the accessibility options (from Word) properly, asking it to bookmark Headers and Footers as appropriate, thinking that this will pick up the page numbers and make them read as the bottom right corner of my PDF.
    All links work in Adobe to navigate by section/heading. All figures are alt tagged. Everything is perfect - but the one thing that NVDA won't read are the page numbers. Visually, the page numbers are there on the document, but NVDA won't pick them up. Additionally, I also changed the appropriate page numbers in Adobe (Page Thumbnail Pane, on the Navigation Pane I believe it is called) - to reflect the section where it is Roman numerals and Arabic numerals. This did not help, and for what it is worth, I cannot get NVDA to voice when I am in this pane, so I don't seem to have a chance of getting the page number info from there.
    NVDA reads the document just fine except for the above-mentioned snare. However, when it reads, it will go to the next page, and say, "Page 2 of 54, (page text), Page 3 of 54 (page text)," etc. when I will need it to say Page ii of 54 (page text), Page iii of 54 (page text)," and so on, changing to "Page 1" when the Arabic numbers are used.
    I know that the Page Label issue is part of Adobe's issue, with them not releasing the PageLabel aspect. (I have looked through some NVDA tickets). I do not know how to put a "changeset" into my copy of NVDA though, or even if it would help (I have no computer scripting skill). The easy answer would be to upgrade to Adobe Reader XI and see if that helps, but I don't have the ability to put it on every computer I use, and *I need this file to read consistently across multiple versions of Adobe* (including Adobe Reader/Acrobat 9, X, and XI). (This file is also going out to people who may not have the latest version of Adobe, but are also running some copy of NVDA, either a portable or a full install).
    Is there any way to pick up the Footers with page numbers voicing in NVDA, and/or have it read the user-editable page number box that is on Adobe's Toolbar (next to the 1 of 54 parentheses). This user-editable box, to jump to page numbers, reflects the Roman numerals I have loaded into the pages of Adobe. When I press Ctrl+Shift+N in Adobe, I can also go to the appropriate page (if I type in iii, it will take me to iii, if I type in 34, it will take me to the Arabic number 34 -- NOT the 34 of 54, which would land me on a different page. And I want to land on the page that has the Arabic 34, so that's functioning fine.
    I just need the page numbers in the footer to voice, "Page iii," or "Page iv," or "Page 29," etc. If I could get NVDA to do that, I could say to viewers of this document, "If you are using NVDA, remember to Ctrl+Shift+N to get the GoTo Box, then type in the page number you want if you cannot follow a link or a bookmark." This document is *very* accessible in my opinion with lots of ways to navigate...the only aspect of navigation that isn't being picked up are those footer page numbers!
    I do have my Document Formatting settings on the NVDA menu set to "Report Headers," but that does not seem to help in either Microsoft Word 2007 or Adobe Acrobat. I have even switched the page numbers from the footer to the header to see if that would help and it didn't.
    ----Activities I have done today----
    I spent over an hour on the phone today with Freedom Scientific (makers of JAWS) trying to troubleshoot this. We discovered that Footers will not read very well in JAWS and Microsoft Word 2007 (only solution is to stop reading document text and read Virtual Viewer text briefly, then go back out to document text, then back into Virtual Viewer which is NOT an acceptable or accessible solution whatsoever -- too much work for someone trying to read the document) -- and then we also discovered that:
    Upon conversion from Word 2007 to .txt file (.docx to .txt), there are no alt tags for the figures in the document, or page numbers.
    Upon conversion from Word 2007 to Adobe Acrobat X then to .txt file, every insert of a page number and footer is replaced with the same alt numberpad numerical code: the one that generates female. ♀No wonder JAWS and NVDA are skipping this, neither understand how to communicate it.
    On the advice of JAWS Technical Support I contacted Microsoft Accessibility Technical Support and spent an hour on the phone with them. They say that unless Adobe can find a solution, it appears that it is impossible for Microsoft products to read the footer if JAWS was unsuccessful doing what I wanted it to do. The document/footer in question includes about 12 pages of front matter (numbered in Roman numerals) and 44 pages of body text (numbered in Arabic numerals).
    I kindly explained to the Microsoft Support Agent that I found this issue hard to believe, although I understood. Sighted folks have the ability to make their documents look quite professional and that is the caliber and quality of documents anticipated from everyone, especially college students graduating from school, or job applicants. That a coding issue prevents the footer from being read properly, except in Edit view, is disappointing. The representative was with me 100% of the way. She completely understood where I came from. And yes, when I am designing the document myself, I know what I put there (or I pretty much do, anyway). But if I recieve a document, it is much harder to tell what is really there or not, or how the page numbers really lay. And this is confusing as heck, believe me.
    I then called Adobe Technical Support, after having a brief online chat with them. Granted, I had to leave the chat in the middle because I got interuptted by something that was high-priority, but the woman chatting from Adobe says that chat is only for installation issues, and I will have to pay to open a support ticket. Excuse me? I have paid a hefty sum of money for Adobe Acrobat 9 and Adobe Acrobat X (work paid for the other Acrobat X copy). I deserve this problem to be troubleshooted for free. There was even a statement on the Adobe Acrobat X website that said Acrobat X users didn't have to pay for support, but Reader users did.
    ----Slight bit of rant and constructive criticism----
    In speaking with Adobe Technical Support, I had to wait on hold for 30 minutes before my call was answered, and then I had to consent to being on hold countless times and had to answer, "Yes, I am converting from Word 2007 to PDF using Adobe Acrobat X" at least 6 times. The representative would put me on hold, then ask me the question, then put me on hold again, repeated 6 times over 45 minutes. At the end of 45 minutes (1 hour and 20 minutes of wasted time by now, that I must justify to my employer) - I told the representative I wanted to speak with his supervisor immediately, I did not care if he was trying to fill out a support ticket (and putting me on hold at least 4 more times in 10 minutes while he claimed he was filling out the support ticket) - and finally he put me on hold again and gave me to a very helpful supervisor. Within 6 minutes of speaking with the supervisor the supervisor had my support ticket filled out and I should recieve a call from Adobe within the next 30 minutes if his estimation was right (he estimated two hours, but it's been an hour and a half).
    I have yet to know what can be done about my document. Freedom Scientific Technical Support is closed now for the day and I need to work tomorrow and Friday away from the phone. As I stated to Microsoft Accessibility Support, I truly feel that Adobe should read the page footers, every document says that Adobe should be able to read the page footers, and I feel slighted that as a person who uses assistive technology, there is some glitch that isn't making this happen. I am not blaming a specific place per se, except I am a little frustrated with Adobe especially since they have not gotten back to me, and I am frustrated with their customer service. JAWS customer service and Microsoft customer service were both exemparly, and I cannot say enough good things about them. My wasted time with Adobe however, that was disrespect in my opinion. And I certainly will not pay to open a support ticket, and my workplace has a site license. They've paid enough already.
    If you've read this far, thank you. I look forward to replies, or at least understanding. And if anyone has ideas, I'd appreciate it very much (yes, I have tried taking the page numbers off and using Adobe's page number feature, but that would not allow Roman numerals. Only Arabic.).

    Greetings NoNameGiven,
    If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
    a ‘C’ student

  • Conversion of Microsoft Word 2010 to PDF-Links not working in the PDF

    I have a Windows 7 Professional 64 Bit Operating System and Microsoft Word 2010. There is a particular word document(Word 2010) that I need to convert to PDF.I did a "save as" and stored it as a PDF. But the issue in the PDF is that the links in the "Table of Contents" do NOT work. I am using Adobe Reader 10.1.2.Please let me know how could I do the conversion and how can the links work correctly

    Adobe Reader 10.1.2 cannot convert DOC files to PDFs. You will need Adobe Acrobat to do this.
    Save As > Adobe PDF feature is using Microsoft's PDF converter. You may need to follow up with them regarding the same.

  • MY computer crashed and I had to reload the operating system.  I had purchased the export PDF.  However, I had not back up since my purchase.  The export no longer works,  it just keeps circling and the message acts like it is doing it but it circles and

    MY computer crashed and I had to reload the operating system. I had purchased the export PDF. However, I had not back up since my purchase and it is my understanding that this software is not stored on my computer. The export no longer works, it just keeps circling and the message acts like it is doing it but it circles and never completes. Msg says "uploading file to adobe exportPDF online"  

    Hi lisa99vano,
    I'm sorry that your computer crashed. That's the worst. But, it shouldn't have affected ExportPDF, since that is an online service (provided you're using a supported web browser, and there's no firewall or proxy preventing ExportPDF from uploading). First, please make sure that you're using a supported web browser: http://www.adobe.com/acom/systemreqs/
    Next, I think we should consider the file that you're trying to convert. How big is it? Had you tried converting it before the crash? Does it contain both text and graphics? Do other files convert without issue?
    I look forward to hearing back from you with some specifics about the file.
    Best,
    Sara

  • I have installed the font Broadway on my computer and it works in Microsoft Word but does not appear in the font list in InDesign.  How can I fix this problem?

    I have installed the font Broadway on my computer and it works in Microsoft Word but does not appear in the font list in InDesign.  How can I fix this problem?

    Start by rebooting the computer. If that doesn't work, search for adobefnt*.lst and delete all instances where * becomes a 2-digit number.

  • Does microsoft word 2010 work with spaces in osx 10.5.8?

    does microsoft word 2010 work with spaces in osx 10.5.8?

    In order to set up and install the new AirPort Extreme:
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    iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
    Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
    would it work with my older osx 10.6.8?
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  • Two finger scroll not working in Microsoft Word for Mac

    Just finished installing Yosemite today and haven't had any real issues...however, I've noticed that two-finger scrolling doesn't work in Microsoft Word for mac. It works fine in many other applications (including other Microsoft apps--Excel & PowerPoint), but not Word.
    I've looked for any scrolling options that may be "unchecked" in the preferences, but haven't found any.

    I'm having the same issue. However, I have restarted and it still won't work. This is extremely frustrating as I have the latest updates and everything but it doesn't work and I keep forgetting every time I try to scroll.
    I'm also having the issue of whenever my Mac goes to sleep or if I turn it off, the log in screen says there are updates necessary. I feel like this is a bug because I've updated my computer like 20 times in the past few days...

  • Does 'versions' work on microsoft word 2011 yet?

    Has there been a software update that allows versions to work in microsoft word, powerpoint etc.

    This functionality is something the software manufacturer has to implement in their application.  Apple puts the framework out there, but the software makers have to update their programs to use it.  I agree with SP Forsythe (with respect to his "Thank God, no" comment.  However, I'm guessing you're asking because you are hoping that these applications will be updated to use versions.  I expect there are lots of other people who would like more applications to support versions as well.  Us old timers aren't looking forward to it, but I'm expecting things to continue moving in this direction.

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    Does 'versions' work with microsoft word, ppt and excel or just pages, keynote and numbers? I tried to do what the videos say but the little icon for versions is not there on word. Does this mean it only works for pages etc... or do i have to activate it somehow? If it is only for pages then this ***** and should be better advertised!!!

    Each application will need to be updated to work with Versions, Full Screen, and other Lion-specific features.

  • How can i work on microsoft word documents

    I want to be able to work on Microsoft word or excel documents on my IPAD 2, can i purchase an app to do that?

    Documents To Go is one option :
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    Premium version - http://itunes.apple.com/us/app/documents-to-go-premium-office/id317107309?mt=8
    I havn't got the app but I've seen it recommended. You can :
    "DocsToGo Premium” lets you:
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  • Keyboard shortcuts do not work in Microsoft word

    Why sometimes the keyboard shortcuts (e.g. command a, command c, commad v) do not work in Microsoft word?
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    What happen? Is this the problem of my mac or my microsoft office?

    I am working. I modified one shortcut and used that shortcut. It worked then all the other shortcuts worked. I had to use the modified shortcut first to make shortcuts start up again. This is a buggy piece of software.

  • Default file destination in Microsoft Word 2010 Mail Merge to PDF

    I'm using windows 2010, and Adobe Acrobat X Standard. 
    I have a mail merge template that I created in Microsoft Word 2010 that I use to send out multiple price quotes to customers who are bidding jobs.  When I merge to Adobe PDF everything works properly (everyone receives their unique PDF, etc.), but every time I do this Adobe requires that I select a destination folder for it to send the PDF's it generates that get attatched to the emails. 
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    I'm using windows 2010, and Adobe Acrobat X Standard. 
    I have a mail merge template that I created in Microsoft Word 2010 that I use to send out multiple price quotes to customers who are bidding jobs.  When I merge to Adobe PDF everything works properly (everyone receives their unique PDF, etc.), but every time I do this Adobe requires that I select a destination folder for it to send the PDF's it generates that get attatched to the emails. 
    When I save a Word Doc as a PDF it automatically saves it in the same folder at the word document it was created from.  Is there a way I can set up my 'Merge to Adobe PDF' feature to do the same thing when it generates the merged PDF files?  It's just a hastle to map the entire file path of the desination folder every time I send out a quote.
    Thanks for your help!

  • When I save a document in Microsoft Word 2010 and then open it, I am unable to read it

    When I save a document in Microsoft Word 2010 and then open it, I am unable to read it because it is gibberish with all kinds of symbols and numbers.  I understand it has something to do with Adobe Reader.  Has anyone else had this problem and how do I correct it?

    Put your cursor on the icon of one of your scanned documents. Click on the right button of your mouse. In the list that will appear, put your cursor on Properties and click on the left button of your mouse. In the window that you'll get, read and make a note of what you see next to "File type" and "Opens with". Then post here what you saw.
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  • How to fix width of plain text content control in Microsoft Word 2010?

    I try to make the simplest solution for my custom to modify current Word template without hard code anything except field name.
    As you can see above image, normally text field in Word is not fixed width control. So, it may affect document layout. Moreover, I want to add dotted line below all text fields in document template.
    Is there any possible solution that end-user can do in normal Microsoft Word 2010 application?
    PS. I will fill all controls with data from Microsoft Access.

    In PDF file, I can easily create fix-size absolute position field inside document template like the following document. In Microsoft Word, I cannot fix even the size of plain text field.
    PS. Nobody use table with fixed cell size as normal form (hard copy). I think Microsoft Word is really bad choice for creating any document template by end-user.
    Criticizing Word for not doing the same as some other application is hardly relevant. Have you tried word-processing with Adobe Acrobat?
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    many forms were created using Word tables. Before complaining Word is a 'really bad choice', you should learn how to use it.
    Cheers
    Paul Edstein
    [MS MVP - Word]

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