Adobe export PDF.. Convert PDF to word

Please help, when I try to convert a PDF to word, it say uploading file, then it says error Cannot upload file. What am I doing wrong?
Also, I read in the forum that you simply click file and save as word, but it doesn't give me an option to Save as  word... Only PDF. Please help

Thanks!
Randy Welsh
Executive Recruiter
Referral Staffing
Ph: (703) 242-4442
Fx: (703) 995-4909
[email protected]
We offer incentives for helping us ...
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  $250 for temporary & permanent job leads we fill.
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Visit our website to learn more.
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    Fx: (703) 995-4909
    [email protected]
    We offer incentives for helping us ...
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