Adobe export
I just updated my Adobe and purchased Adobe Export pdf, but when I attempt to convert a PDF to a word document I continually get a "failure to convert" message. I can't seem to resolve this issue myself, please help.
Hi edwin,
I'm sorry that you've been having trouble using your brand new ExportPDF subscription. Does the error occur regardless of the document that you try to convert? If so, could you please provide some specifics about that file (what created the PDF, how large it it, whether it's text or images, or both, and so on).
In the meantime, here are some basic troubleshooting steps to try:
Clear your browser cache (steps to do this vary by browser)
Check with your IT team to confirm if you have firewall/proxy settings that restrict the ability to upload files to the internet.
If the issue persists after the steps above, please try another web browser. A list of supported browsers for accessing the ExportPDF service is available here: http://www.adobe.com/acom/systemreqs/
And, if you're trying to convert from within Adobe Reader, please try signing in directly via the website at https://acrobat.com/exportpdf.
I look forward to hearing back from you.
Best,
Sara
Similar Messages
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I have subscribed to Adobe pdf export on my Ipad air; have recieved a confirmation e-mail but am asked to subcribe again when I try and export? Please help
Thank you for the answer, I got it!
Dionyzio
De: Mylenium [email protected]
Enviada em: quarta-feira, 12 de setembro de 2012 11:45
Para: [email protected]
Assunto: Problems to download adobe export PDF
Re: Problems to download adobe export PDF
created by Mylenium <http://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <http://forums.adobe.com/message/4693037#4693037 -
I am really new to Adobe and Creative Cloud and its logic so I hope someone can help me understand it. My objective is to get my scanned PDF docs converted to text document files so I can open and edit in Word.
I have scanned my documents into a pdf format. I then dropped the pdf file into my Adobe Export from PDF. It exported and converted them to docx files just fine. When I click on the created docx file I have the correct number of pages but they are completely blank. I don't have any converted text. Am I missing a step? I have also dropped these files into my Word with the same result.Are you still experiencing a problem with Adobe Send? We inadvertently introduced a problem earlier today (now fixed), but you reported your issue was last night.
Anyway, can you check again? -
Acrobat 9 Pro Vs Adobe Export PDF?
Hi
I alredy have acrobat 9 Pro which I use to convert PDFs to Word. With the project I am currently working on, the results area bit of a mess and I have to do a lot of re-formatting; please advise if Adobe Export PDF has anything in it that is likely to give better results.
Many thanksHi Lesley,
Great question! ExportPDF is using a much more advanced PDF to Word conversion engine than the one that was included with Acrobat 9. The engine is based off the one used in Acrobat X, however as ExportPDF is a service rather than a desktop product, we've been able to update and improve the engine on a more regular basis.
I'd suggest subscribing to ExportPDF.
Please let me know if you have any questions!
-David -
I just purchased Adobe export, when I sign in, I am shown a page requesting me to upgrade now
I was clicking on the wrong "tab" thanks for your assistance
On Fri, Sep 5, 2014 at 6:35 PM, Bernd Alheit <[email protected]> -
Hello, someone please help me. I don't know why on line tech support is unavailable.
I just purchased Adobe Export PDF in an attempt to be able to export documents from .pdf to Ms. Word. I have a PC. When I open the document in .pdf my name appears in the top right hand corner. When I click on it and select export to Ms. Word, I get nothing. Can someone instruct me on how to do this?Hi dorisw,
Are you trying to export your files via Reader or the ExportPDF web interface at https://cloud.acrobat.com?
If you're using the web interface, please clear the browser cache, and then log back in to the URL I supplied above. Then, you can follow the steps in this document to convert your files: Getting Started with ExportPDF | Adobe Community
Let us know how it goes!
Best,
Sara -
Q: How do I convert a pdf file to Word using Acrobat Export PDF - all my attempts are scrambled
Do you subscribe an Adobe Export PDF account? If you do not have an account, please go to https://www.acrobat.com/exportpdf/en/home.html?trackingid=JPZKN to subscribe.
If you have an account, make sure verify your email address and sign in from https://exportpdf.acrobat.com/SignIn.html
Jyh-Jiun Liou -
I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?
Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence -
Does the Adobe Export PDF Annual subscription not include converting Word docs to PDF?
Hi ethanw41133789,
Please message me your email id so that i can check your subscription details.
Regards,
Rahul -
I have adobe export PDF since a few months but since yesterday I can't export my PDF documents to word ! can you tell me how to do it again?
Hi ceop,
It seems earlier you were able to use it.
It is not clear why you are facing this issue now.
You can try it with another pdf file,It might be possible that there is some issue with your pdf file.
Regards,
Florence -
Can I find some help about why my Adobe online service suddenly start giving me an error message that says FILE FAILED TO BE CONVERTED USING ADOBE EXPORT PDF ONLINE?
Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum] -
Rec'd error msg "File failed to be converted using Adobe Export PDF online"
Rec'd error msg "File failed to be converted using Adobe Export PDF online" when attempting to save a .PDF as a .DOC
Are you trying to convert through Adobe Reader (what version?), or directly at the https://cloud.acrobat.com/exportpdf website?
[topic moved to Acrobat.com Services forum] -
I subscribe to Adobe Export PDF and it has worked well. Today I uploaded a PDF file with Hebrew letters and the downloaded Word doc did not format the Hebrew letters as Hebrew letters. Is there a way around this?
TYIA
JohnTry Goodreader in the App Store. It should do the job for you.
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Using Adobe Export PDF, I converted a PDF document into MS Word. However, all the images are missing--replaced by black rectangles. How can I fix this? Thanks for any assistance.
Hi Ravinder,
As I mentioned in my email to you, I wasn't able to reproduce the behavior your described. The images appear properly.
Please let me know if you have any questions.
-David -
Subscription Acrobat Pro DC, Adobe Export PDF, Adobe PDF Pack.
How can I activate the need of licens?
The reason can be Adobe policy, I have change computer, added products, stop using any product and so on.Hans,
When you no longer need the Adobe software on a computer or you wish to move it to another one, you should deactivate the software.
See this link: how to deactivate software. Installation rules will let you install the software on two computers of the same platform (both windows or both mac) but you are limited to running it on only one at a time. If you have only installed it once, you should be able to install it on the other computer. If you have already installed the software twice and you don't have access to your previous computer or you upgraded your computer's hardware, replace a hard drive, upgraded your operating system, or reformatted your drive before deactivating your software, you can ask Adobe Support to help you deactivate the software from the machine. Just have your serial number or Adobe ID ready, and then contact support. Then you can install the software from the links below and enter your serial number to re-activate the software.
If you need to find your serial number, sign in to your Adobe account. On the Manage Accounts page that appears, all of your registered products and their serial numbers are listed in the Plans & Products section. For more information on locating serial numbers, or on registering a serial number, please see Find a serial number.
Pattie
Download software here:
Downloads
Acrobat: XI, X | 9,8 | 9 standard
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard
Downloads for older versions
Creative Suite CS5.5 | CS5 | CS4 | CS3
Acrobat X | 9, 8
Photoshop Elements 11, 10 | 9, 8 , 7 -
Adobe PDF Pack vs Adobe Export PDF?
Is Adobe PDF Pack THE SAME AS Adobe Export PDF? Is the PDF Pack needed for Adobe Connect?
HI Aladybt,
Adobe PDF Pack and Export PDF are two different subscription.
ExportPDF: This subscription would convert PDF file to different formats (DOCx, Xslx, PPTx, RTF)
http://forums.adobe.com/docs/DOC-1511
PDF Pack: This would do all the task that ExportPDF can do, additionally, it can convert the other formats to PDF as well and also combine multiple PDFs into One PDF.
http://forums.adobe.com/docs/DOC-1496
Adobe Connect is a different application and PDF pack is not required for that.
I hope i'm able to answer your question, let me know if you have any other question
Regards,
~Pranav
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