ADOBE EXPORTPDF. annuale, dal mio account  non risulta che ho un tale abbonamento in corso, anche perché l'avevo disdetto e vorrei NON continuare ad usufruirne.

Ho ricevuto una fattura per il rinnovo del prodotto ADOBE EXPORTPDF. annuale  con validità dal 19-gennaio-2015 al 18-gennaio-2016 per un importo di 20.28 EUR, ma dal mio account  non risulta che ho un tale abbonamento in corso, anche perché l'avevo disdetto e vorrei NON continuare ad usufruirne. Come devo fare per avere indietro i miei soldi e disdire definitivamente il servizio? Grazie per l'attenzione. Saluti

Hi leonardol10168801,
I've checked your account  (using the email address that you've used here in the forums), and all I see is an ExportPDF subscription that was canceled in June of last year. I don't see any subscriptions started in January. Did you purchase the subscription via Adobe Reader for mobile? If so, those subscriptions are handled by the various App Stores (Apple's App Store, Google Play), and Adobe doesn't have record of them.
You may want to Come contattare l'assistenza client to discuss these charges with an agent.
Best,
Sara

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