Adobe ExportPDF with a Mac-generated PDF failed 2x. What's wrong?

I wanted to "test" ExportPDF before purchasing it.
My PDF, a rather simple brochure with mostly text and a few pictures, was generated by a Mac-person.
My two tries crashed and I also lost my free trial.
Any news from others along these lines?

Hello Dave....sorry for any confusion. Here a trace of my submission
From:
[removed by moderator]
Reply To:
To:
[email protected]
It went out of my normal account with aol...as a reply directly back to the forum, I believe.
Regards, Richard

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