Adobe fails to open

when I try to open an Adobe message/report the screen 'blinks' for a second,but nothing opens

Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
P.S. please be careful not to click on the 'Report' button when you probably mean 'Reply'.

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Adobe fail when open .pdf documents with IE browser

It happened when I open .pdf with IE browser, IE will freezes. Who know how to solve ? I used IE 7.0 and adobe reader 8.x
here picture:
http://freedictionarysoftware.info/images/error.JPG

Hi obaand,
Please navigate to the following forum discussion link with the same DIN font problem and see if that could help:
Din font won't display in pdf file since December update to version 11.0.10
Let me know.
Regards,
Anubha

Adobe Presenter failed to open because either it is not licensed or there is an error.. Help!

I have been using registered version of Adobe Presenter ( I have a serial number) for some time. Now I receive the following error message:
"Adobe Presenter failed to open because either it is not licensed or there is an error in the licensing system. Please close and re-launch PowerPoint and enter
serial number to license it. If this problem persists, reinstall this product and try again."
The registration page pops up but just briefly--too fast to click the accept/decline buttons. I have tried deleting the Office and Adobe preference files under User as well as uninstalling/reinstalling but the error message persists making presenter unusable. I also tried to install just a a trial version but also receive the same error message.
System is Win 7. As I said I have been using it for over a year successfully.
What can I do to fix this?
Thanks...Dave

Thanks Nirupam. Here are the answers.
The hardware for recording audio is simple mini-phone plug to mini-phone jack in the back of the computer. The driver is HD compatible (Microphone High Definition Audio Device)
After recording, I am able to replay it, but Powerpoint crashes soonafter, and not predictably.
So far I have added no markers or specified any actions.
Specifically, I have taken enumerable actions-- some of these per suggestions made in this forum (to the letter). Perhaps the most frequent action is to drill into Powerpoint options, and re-enable the Adobe Presenter add-in.
I have been able to apply neither the 7.05 patch nor the 7.06 successfully. Both failed (the error message said it wouldn't apply to this version of Presenter. Again, it's Presenter_WWE.exe).
I can see that you have ramped this up to known bug status. I appreciate that and am sure you'll come up with a rock solid solution.
As I've said earlier, one of Adobe's strengths, for me, is that they understand the needs and idiosyncracies of faculty. Faculty cannot handle geek solutions (like changing registries). After frustration, they will abandon and move on.
Thanks,
Glen

Adobe media encoder cs5.5 fails to open queue for premiere export

Adobe media encoder cs5.5 fails to open queue when exporting from premiere CS5.5. I'm using a standard Mpeg2 setting, and choosing the immediate export option works just fine. Upon choosing the Queue option, Adobe media encoder will show its splash screen.... Then nothing. Anyone else have this issue?
Premeiere CS5.5
Asus Board
Core I5 2400K
16GB Ram
Nvidia GTX 560Ti (software hack)
2TB Internal dedicated Video Drive

Thank you ExactImage, if that is your real name.... I was able to reset AME 5.5 by holding down the Ctrl+Shift+Alt keys whilst starting the program. Your help is appreciated.

Adobe Updater fails to Open on Mac?

On the Top Grey Menu at the top of my Mac, there is always a notification saying that there is one update for adobe
There is a logo of Adobe with a number 1 next to it
When I click on it, I can choose "Open Updater"
but whenever I click it, the updater logo only BLINKS in the bottom menu and fails to open
I am wondering how can I fix the issue.
Before that, one time I tried to remove flash player in my Mac, maybe I wrongly removed some important files but I don't know
Thanks for helping solve my problem.

If you can not update from Help>Updates, you can either wait to see if the server comes back up (the typical problem), or do the downloads. In general, the updates should be installed in order. If you download from the most recent back, you can check if there are any that can be skipped. You only need to reboot after the last update. Now, That is the process for the PC, but I expect the process is the same for the MAC. The MAC may require the individual reboots, I am not sure. May be better to do all and not be sorry later.

My Adobe Reader XI 11.0.09 fails to open pdf's. Error message - "because the associated helper application does not exist." Can anyone help me?

My Adobe Reader XI 11.0.09 fails to open pdf's. Error message - "because the associated helper application does not exist." Can anyone help me?

Okay. I will try this again. I did remove and reinstall earlier, but will
do it now.
regards, Mike
On Wed, Oct 15, 2014 at 12:55 PM, Sabian Zildjian <[email protected]>

Unable to "try" trial version... "Adobe Presenter failed to open because..."

After installing the trial version of Presenter 7, and launching it in PowerPoint (2007)... each time I go to the "Adobe Presenter" tab, in PowerPoint, and try to click on any button (on the toolbar - for example "Help")... I see a dialog flash on the screen - for a brief moment... then it immediately goes away.
Then, if I click on "Help" again (or any other button), I get the following error dialog:
"Adobe Presenter failed to open because either it is not licensed or there is an error in the licensing system. Please close and re-launch PowerPoint and enter serial number to license it. If this problem persists, reinstall this product and try again."
Yeah, it's not licensed (yet) - it's a freshly installed "trial" version.
Does anyone have any tips on how I can get Presenter 7 working so that I can effectively evaluate it - to see if it will meet my needs or not?
Thanks.

Hi tripletdad99,
First of all we would like to suugest you to follow the steps as mentioned below:
1.Please clear the preferences for microsoft office and Adobe Presenter.
This will delete all the settings that you have done in office suite of products and presenter.
Next time when you lauch office , it will have the default setting enabled.
Delete the "Office" and "Adobe Presenter" folder available at the following locations :
    Win XP :
    installed drive(C: or D:)\Documents and Settings\UserName(this is your user account)\Local Settings\Application Data\Microsoft\Office
    installed drive(C: or D:)\Documents and Settings\UserName(this is your user account)\Local Settings\Application Data\Adobe\Adobe Presenter
   Win 7:
    installed drive(C: or D:)\Users\UserName(this is your user account)\AppData\Local\Adobe\Adobe Presenter
    installed drive(C: or D:)\Users\UserName(this is your user account)\AppData\Local\Microsoft\Office
2. Restart the machine
3. Launch Power Point and use presenter. It should work properly.
We hope this resolves the issue.
If you are still facing the same problem then please do let us know the following details that will help us in investigating the issue.:
1. OS (XP,Vista, WIn7)
2. Window Edition (Enterprise, Home etc)
3. OS is 32 bit or 64 bit :
4. Power Point Edition(Enterprise or Home & Student )
5. Power Point is 32 bit or 64 Bit:
6. Have anyone ever installed presenter on the same machine before :
7. From where you have downloaded the Presenter Installer :
Thanks,
Subhransu

Adobe software trials download but fail to open

Hello.
I am having issues downloading Adobe InDesign, Photoshop and Illustrator. I am working on a PC Windows XP, I’m guessing from 2004. Attempted to download Illustrator via Cloud. Tried opening the program; it loaded for a few minutes and then came up with the following message “This program has encountered a problem and needs to close. We apologise for any inconvenience.”
Then downloaded InDesign with no assisting program – directly from the website. This also failed. I tried removing the program, then downloading it again in a different location but this didn’t help. I repeated this process many times, trying several different locations but no luck. The software will actually download, but will not open. When I attempt to download it, in the Adobe Download window (the destination download folder options), there is a yellow symbol with an exclamation mark next to ‘Adobe InDesign’ and the file size it will be.
I thought there was not enough disk space but even after I tried clearing space the program did not open. I am fairly certain disk space is not the issue as my computer is telling me I have enough space for the InDesign Download.
I also read somewhere that the reason why InDesign may fail to open is that the default printer may not be connected. I connected the default printer, downloaded the program again and the problem was not rectified.
I also have tried downloading Adobe Photoshop and in the destination download folder options, the yellow exclamation symbol does not appear. However, this program too crashes after I open it. Unlike with InDesign, I get to Photoshop’s menu system but after a couple of minutes loading it comes up with the message: “This program has encountered a problem and needs to close. We apologise for any inconvenience.” Someone pointed out on another forum that I needed to download SP3 which I did, and Photoshop ran for about 6 hours before crashing.
Have tried downloading Illustrator but will load for a few moments before crashing.

Cecliicious4 to confirm you did upgrade on April 8 to Windows XP Service Pack 3 per your previous discussion at http://forums.adobe.com/thread/1187050 correct?
If so then you may also want to look at the system requirements for Photoshop and InDesign, you can reference them at http://www.adobe.com/products/creativecloud/tech-specs.html, and verify there are no additional system requirements which have not been met.
You may also want to do additional maintenance on your system to verify you are not running into overheating issues which could be causing the computer to crash. I mention this since you have indicated you are attempting to install the latest Adobe Creative Software on a 9 year old computer. The amount of dust inside the case, if never cleaned, could cause all kinds of unpredictable effects similar to what you have described above.
Finally you can verify the installation was completed successfully by reviewing your installation logs. You can find details on how to locate and interpret the installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Adobe Captivate 8 failed to open in User level PC's

Hii,
I installed Adobe Captivate 8 in my PC (Windows 7,32 Bit). when I tried to Login as administrator Captivate is working fine. When I tried to login with user level captivate failed to open,
Only administrator profile it is working fine. I add the user as a administrator and I tried to open but the same.
Please advise.

Hi There,
Can you try to install and launch Captivate on different user account? It could be possible that user profile might be corrupted. Have you also tried restarting your machine in selective startup mode? It could be possible that any services might be confilcting.
Regards,
Mayank

PDF Printer and Acrobat fail to open or run or anything else.

Hi
Adobe Acrobat Standard 9 has been installed on this TS2008 (VM) server for over a year without problem until recently.
To start, the Adobe PDF printer stopped creating PDFs. When it worked a user would print and the PDF (creation) progress bar dialog box would open and the Adobe Distiller icon would appear in the taskbar (swirling) and a PDF would be created. Now we get the progress bar but no Distiller icon and no PDF is created.
Then Adobe Acrobat Standard (editor) failed to open any PDFs. We installed Adobe Acrobat 9 reader which opened PDFs for a while and now that has stopped working.
After many uninstalls, reinstalls, reg cleans we decided to open a case with Adobe who told us that Acrobat 9 is not supported on Server2008. The customer purchased Adobe Acrobat X.
We installed Acrobat X (in terminal server mode) and all was well for around 24hrs and then it all stopped working again.
I have since uninstalled reinstalled again. I created 1 PDF and after that the progress bar just hangs. We performed a controlled user logon to the server and all was going well until one user logged in and he isnt able to open Acrobat to read or edit PDFs.
There are no events logs which appear to directly relate to this. We were concerned about a HpBIDI driver which no longer errors but we do have a large amount of EventID 7036, ServerControl Manager Eventlog provider and EventID 4 SpoolerWin32SPL.
We have since been back to Adobe Support who advised us to unplug the network cable which we cannot do as its a hosted VM (with no access to the the VM console). He then asked us to remove the server from the Domain which we can't do as this is a single live server. They intend to come back to me!
We are really at a loss here for idea's, can anyone please provide some clues?
Thanks

Hi billu54860732,
Try running the Repair command from under the Help menu to see if it corrects the problem.
The probable cause of the error is, multiple processes of Acrobat/Reader running in the background.
If 'Repair' doesn't resolve the issue kindly follow the steps mentioned below and check, if it helps.
1) Press CTRL+ALT+DEL together
2) Go to the Task Manager
3) Go to Processes in the Task Manager and kill al the processes related to Acrobat/Reader.
4) Launch Reader/Acrobat (It should launch without an error).
To further isolate the issue you might want to run Acrobat/Reader in an environment where no other services are running.
This can be achieved via "MSCONFIG"
1) Click on start type run
2) Type MSCONFIG in the run prompt
3) Go to services and click on hide all Microsoft services
4) Click disable all
5) Go to the startup in configuration window and disable all startup items
6) Restart your system
7) Launch Acrobat/Reader
If, it is launched without an error, a service on your system is conflicting with Acrobat/Reader.
Let me know if issue persist.
Regards,
Aadesh

Selected file failed to open as a PDF error .. on ARES 7.0

I am trying to enable some reader features using Adobe LiveCycle Reader Ex 7.0 but when I upload the pdf file i got this message
"Error 442: Selected file failed to open as a PDF 'com.adobe.document.pdf.PDFOperationFailure: IDL:com/adobe/document/pdf/PDFOperationFailure:1.0'."
when I open this fiel by Adobe Reader 8.0 I got this message
"This document contained certain rights to enable some features in Adobe Reader. This document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
is there any right should be assigned during the creation of PDF to avoid this error? i am using these products
Adobe LiveCycle Reader Ex 7.0
Adobe Acrobat 7.0
Adobe Reader 8.0
thank u;

I am trying to enable some reader features using Adobe LiveCycle Reader Ex 7.0 but when I upload the pdf file i got this message
"Error 442: Selected file failed to open as a PDF 'com.adobe.document.pdf.PDFOperationFailure: IDL:com/adobe/document/pdf/PDFOperationFailure:1.0'."
when I open this fiel by Adobe Reader 8.0 I got this message
"This document contained certain rights to enable some features in Adobe Reader. This document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
is there any right should be assigned during the creation of PDF to avoid this error? i am using these products
Adobe LiveCycle Reader Ex 7.0
Adobe Acrobat 7.0
Adobe Reader 8.0
thank u;

Adobe Crashes When Opening PDF's

It is not consistent however I always the same message: Adobe has encountered a problem and needs to close.
Sometimes it happens all the time, sometimes not. Yesterday it happened every single time
I have just tested some different combinations (all from file folders not from emails)
Successfully opened 3 pdf forms (not scanned)
Failed to open 1 non-scanned & then 1 scanned
Failed to open two scanned
Failed to open 1 scanned and then 1 non-scanned
Succeeded in opening two scanned.
im running xp with 4gb ram. and i used the latest adobe reader and adobe acrobat 9.2. Any ideas as to what might be the problem?
TIA

i would suggest a de-installation of Acrobat 9. Run Microsoft Installer Cleanup to remove any dregs left in the Registry. Disconnect computer from the web, turn off all virus and spyware protection. Then re-install.

Libre ~ Error 2038 "failed to open the file"

Good morning.
I have a Libre-eBook reader Pro.
I have downloaded and synced from Kobo to my Libre with no problems.
But when I try to download ebooks from the public library they download and open in Digital Editions just fine. I drag and drop them into the bookshelf marked Libre-eBook Reader Pro.
They show up when I turn on my ebook, but when I try to open them I get the 'failed to open the file'.
I was also getting the Error 2038 in Digital Editions when I did the drag and drop thing. I read through the forum and went through the steps recommended for the Nook ~ deleting the digital editions folder on my ebook and having Adobe reauthorize it. I no longer get the 2038 error message in Adobe, but I am still unable to open the books from the library.
I have tried deleting the books from ereader and ADE and redownloading from the Library. Didn't help.
Any other suggestions?
Thanks.
Heather

Hi Ambs101010,
Based on my research, the error can be caused by that the machine.config file is incorrect or corrupted. Please use the following steps to troubleshoot the issue and check if the error still occurs.
1. Open the machine.config in Visual Studio and check if there is any syntax errors. If syntax errors exist, modify the machine.config file directly. For more details, please review this similar
thread.
2. If the error still persists, please follow the steps to replace the machine.config file. Another alternative method is to replace the current machine.config with the machine.config file from another computer.
      a. Go to the folder C:\windows\Microsoft.NET\Framework\v2.0.50727\CONFIG
      b. Rename the file machine.config to machine.config.old
      c. Make a copy of the file machine.config.default and rename the copy to be machine.config
      d. If your Operating System is 64-bit, go to the folder C:\windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG and repeat the above steps
      e. Reboot your computer
Thanks,
Lydia Zhang

Saving from Safari as PDF results in an icon with 0 byte volume that fails to open as it is "damaged" Why and how to solve?

saving from Safari as PDF results in an icon with 0 byte volume that fails to open as it is "damaged" Why and how to solve?

Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print PDF's displayed in Safari, you may be able to print by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar may appear under the cursor. Click the printer icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others — I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Acrobat 9 fails to open with single click.

facts:
Bridge created: the pdf that fails is PDF 9, PDF Producer: PDF Library 9.0, PDF version 1.6, 448 kb, [a single page thumbnail creation by Adobe bridge] opens with acrobat 9.0, application = empty
windows Access created: pdf that works with single click: size = 13.1 mbytes, PDF producer = distiller 9. [created inside windows office access 2000], pdf version = 1.5, application = acrobat pdf maker 9.0 for access.
Now for the annoying parts
move both PDFs to their own folders. single click both, the one created by access opens. the one created by bridge doesn't, Buuutt it does stick an adobe pdf in the task manager showing adobe pdf IS open because of the mouse click, but it doesn't open the file, kill the adobe task. Also this one created by bridge, I insert the image into access, and access opens it just fine to my annoyance. I have to immediately close it in acrobat to do anything with the access page I've just imported the image into.
create shortcuts on the desktop, and they both open from the shortcuts with a single click.
Oh yeah the bridge one opens if I right click, and choose to open with acrobat 9 at the very top of the right click menu.
What's going on here ? And how do I get the bridge file to open with a single click and not making it a shortcut ?

I received the same error today. It's been working for weeks. At the moment I am working on Windows 8 Consumer Preview with Office 2013 installed on an x64 platform, however that hasn't bothered it since it was installed. However, today I received an Adobe Update, I don't even remember what products were being updated, the update screen popped up, downloaded, installed, the progress bar got to 100% and said 2 seconds remaining and then the module crashed. The cloud activation hasn't worked since. I first get a message that says "We are unable to activate CS6 Creative Cloud Membership Subscription Edition", below that it says, "Product Activation is required to use this product" and below that it says "You must have an active internet connection to activate this product. Please check your connection settings and choose try again." When you click on Try Again, it sends up a new message box that says "Activation Failure". Needless to say I have an active connection. Even though it always worked before, I added Adobe Application Manager to the Windows 8 firewall exceptions list, still no dice. I've rebooted the computer twice.
Update: Turned out this followed another defect identified earlier. It is peculiar to Acrobat X. If you open a different application in the suite, login if asked, then close the application, Acrobat will function again normally.
---Mike

Adobe fails to open

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