Adobe flash drive update causes download to crash and won't load

i can't update to the latest adobe flash player on my 10.10. once download starts (w/all browsers closed), it either freezes or crashes.

Install Flash Player in Safe Mode.
Shut down the computer.
Press the power button. Immediately after you hear the startup sound, press and hold the Shift key.
The Shift key should be pressed as soon as possible after startup,but not before the startup sound.
Release the Shift key when you see the Apple logo on the screen. Startup will take longer than usual.
Login to your account. Launch Safari.
Enter this address in the Safari address bar manually. Click Enter.
http://get.adobe.com/flashplayer/
Follow the prompts. Install Flash Player.
Once done, quit Safari and restart the computer from  in the menu bar.

Similar Messages

HELP Adobe flash drive update BUG?? Big Problem

I bought a 13 inch MacBook Air in August 2014.
OS X Maverick, Version 10.9.4. 4 GB memory, 256GB storage.
I have been using Safari to see lecture videos from Echo360, and they have been working well despite the slow internet of the country.
Just until two days ago, everything had been working fine, until a Adobe Flash Driver Update popped up on my screen.
At first I ignored it (b/c I usually dont care about using the latest versions; the lecture videos had been working perfectly)
but it kept popping up so I clicked update.
The next day, my mac kept losing connection to internet every 1-3 minutes, such as "resolving host" messages.
The videos kept crashing and I had to re open the page, refreshing wouldnt work. about 15 times for a 50 minute video.
I erased the Flash Driver.plugin from my internet plug-ins in the library, and the internet came back alive.
I was guessing the "updated" plugins were eating up my internet/browser...
So then I downloaded chrome so I wouldnt have to manually use adobe anymore,
and now, the videos keep freezing at random moments at about 5-10 minute intervals. Now that the internet is back alive, i just have to refresh the page, which still takes forever to load...fortunately the browsers dont crash anymore...
Right then, I completely disposed anything related to adobe flash drive. I still have Adobe pdf which works great.
But even after, it kept freezing...
Maybe I was thinking this is normal when watching videos on chrome b/c the plug ins are not manually stored in my mac?
If not, what is causing the freezing of the videos on google chrome? (i dont think my mac is losing internet connection anymore every second like yesterday)
Is there any way to fix it? Is it from yesterday's history of downloading the "update"?
I just want to be able to watch my lecture videos like I normally did the past two weeks, before I downloaded the "update"
and now I am afraid that downloading adobe might crash my internet/browsers again.
It took me several hours to come to erasing the "updated" plug ins as I am fairly a noob in computers.
I spent a lot of time and researched a lot up till 5AM in the morning just last night.
and I have exams coming up next week... I would really want this to be resolved.
Should I try downloading adobe from its actual website and see what happens?
If yes, which versions would you recommend?
Yesterday when I checked after the update, it stated the most current Adobe 15.
If this contains bugs for mavericks, I would rather do older versions.
I do not know which version I was using before the "update" when everything worked perfectly.
Thanks for reading all this
I know I am all over the place; Im just very frustrated and desperate as not knowing what to do....
I just want my mac to work like before I clicked on the "update"
Any help will be greatly appreciated
Thank you

You probably installed some kind of malware pretending to be a Flash update. That's very common.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ +N.+ =//p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Is it safe to download adobe flash drive update from the internet (came via a notice from Adobe)

Is it safe to download an update from Adobe Flash Drive via the internet? A message from Adobe has popped up on a number of videos I'm trying to access.

If you are sure it is from Adobe, yes.
If you have the least little bit of doubt then go to the Adobe site yourself and download from their site and then install it.

Adobe Flash Drive Update

I recently downloaded the most current update for the Adobe Flash Drive. Now I cannot view any videos of any sort nor can I play any games on Facebook, like Candy Crush. It comes up as "Plug-in Failure" on the screen where the video or game would be played. I have uninstalled and reinstalled this with no results. Any help would be great.

Follow the instructions for the workaround > Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround

Adobe Flash XI repeatedly causes Firefox to crash

I'm running Firefox 20.0.1 on Windows 7. Flash XI frequently, but not always or consistently, causes a particular website to crash and sometimes causes Firefox to stop responding. Sometimes when Firefox stops responding I have to use the Task Manager to shut it down; other times it starts responding after a few seconds. The website is an important one I visit daily so there may be others I'm not aware of. The problem began two or three months ago (I always install updates). I can't force t to happen. When it happens I can get one of two prompts: "A script on this page... or A movie on this page... is causing Flash to run showly" followed by the options of waiting or stopping the script. Any suggestions?

Install Flash Player in Safe Mode.
Shut down the computer.
Press the power button. Immediately after you hear the startup sound, press and hold the Shift key.
The Shift key should be pressed as soon as possible after startup,but not before the startup sound.
Release the Shift key when you see the Apple logo on the screen. Startup will take longer than usual.
Login to your account. Launch Safari.
Enter this address in the Safari address bar manually. Click Enter.
http://get.adobe.com/flashplayer/
Follow the prompts. Install Flash Player.
Once done, quit Safari and restart the computer from  in the menu bar.

I install your latest version, you ask if I want the Adobe flash player update, I download, it tells me to unistall Firefox to get flash player. What's happening?

Why would I remove your product?

'''''"I have had problems with firefox crashing for the last three month."'''''
You need to investigate the cause of your crashes that started prior to the release of the first Firefox version that offered crash protection, version 3.6.4, released in mid to late June 2010; that is just over one month ago.
<u>'''The crash protection feature does not prevent a plugin from crashing, it prevents the whole Firefox browser from crashing because of a crashing plugin; only the tab with the crashing plugin crashes.'''</u>
For information about report plugin crashes see: http://support.mozilla.com/en-US/kb/Plugin+crash+reports
You need to post the crash Report IDs for the crashes occurring over the last 3 months. To do so, type '''about:crashes''' in the URL/location/address bar, then copy and paste the Report IDs (only) into your reply. See: http://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
In addition, please do the following. Type '''about:support''' in the URL/location/address bar, on the screen presented, click "Copy all to Clipboard" and paste that into your reply.

Acrobat 9.5.3/4 update caused distiller to crash, and now cannot print to PDF

We have a TON of computers that have Acrobat 9 Pro. They have been running fine, however today I got a ton of calls about not being able to print to PDF.
When you try distiller crashes with:
The application failed to initialize properly (0xc0000022).
This is occurring on anyone who is up to date on patches.
And old computer that was on Acrobat 9 works, updated to 9.2, worked, updated to 9.5.3 = Busted as noted above.
I cant seem to find how to uninstall that patch, and I don't want to uninstall 50 copies and re-install.....
HELP PLEASE!~!!!

Hmm. Never seen this before, and Google has no hits in connection with Distiller. But there are many google hits on this error.
All of them seem to relate to permissions on EXE or DLL files. I guess the first and simplest thing is to ensure that these users have read permission on every file in the C:\Program Files\Adobe\Acrobat 9.0\Acrobat folder.
But it need not be these files. It could be a system DLL (perhaps the patch makes Distiller start to use a system DLL for the first time). There are a number of tools (e.g. DEPENDS.EXE) which can trace DLL dependencies for an EXE.

IOS 7 update causing 4S to crash and restart every 10-15 seconds

Just updated my 4S to iOS 7. Update went fine but the phone now crashes every 15-20 seconds and restarts. Tried to restore but said it was unsuccessful. Please tell me this can be fixed

I did use the icloud backup both times so I will give this a shot. Thanks

Since updating safari, it scrambles pdfs and won't load them in preview

since the last update of Safari, I cannot open any pdfs in either preview or adobe reader (I prefer preview). it will however open photos if I click on them (and opens them in preview). what I get when I click on something to open - or sometimes even a link, is a page of gibberish. Help!

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Safari Crashes and won't load any pages....

Here's the report that comes up after the crash. Any help?
Process: Safari [219]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (5533.19.4)
Build Info: WebBrowser-75331904~3
Code Type: X86 (Native)
Parent Process: launchd [96]
Interval Since Last Report: 76887 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 194 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2010-11-23 04:47:19.670 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: CC263095-6F70-424C-A802-44A7E595C42A
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000006feff0
Crashed Thread: 3
Thread 0:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x908282ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x908280c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x90827f39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x911a76d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x911a6f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x0001609b 0x1000 + 86171
10 com.apple.AppKit 0x9119ff9f -[NSApplication run] + 795
11 com.apple.AppKit 0x9116d1d8 NSApplicationMain + 574
12 com.apple.Safari 0x0000a63e 0x1000 + 38462
Thread 1:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90efde71 sleep$UNIX2003 + 63
2 com.apple.JavaScriptCore 0x9751dc65 ***::TCMalloc_PageHeap::scavengerThread() + 213
3 com.apple.JavaScriptCore 0x9751df5f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90ed2dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x93711ff4 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x9370e30c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
4 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
5 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 3 Crashed:
0 libSystem.B.dylib 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x94a88652 allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x94a8ba83 incrVacuumStep + 851
3 libsqlite3.0.dylib 0x94ad56ce sqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x94ae0ea2 sqlite3Step + 386
5 libsqlite3.0.dylib 0x94ac1624 sqlite3_exec + 260
6 com.apple.CFNetwork 0x9211919e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int ()(void, int, char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x920f5b05 ProcessCacheTasks(__CFURLCache*) + 1433
8 com.apple.CFNetwork 0x920ef29f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
9 com.apple.CoreFoundation 0x935538f5 CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x920ef18c CFURLCacheWorkerThread(void*) + 388
12 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
13 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002edb3 0x1000 + 187827
5 com.apple.Safari 0x0002eafc 0x1000 + 187132
6 com.apple.Safari 0x0002ea95 0x1000 + 187029
7 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
8 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x956fc520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x95698dfd -[NSThread main] + 45
6 com.apple.Foundation 0x956989a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
8 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90ef06fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
2 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90ed2dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x973c07d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ad9ee 0x1000 + 1755630
4 com.apple.Safari 0x00044c65 0x1000 + 277605
5 com.apple.Safari 0x00044bb5 0x1000 + 277429
6 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
7 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x94ad4cc4 ecx: 0x00000038 edx: 0xffc57bc0
edi: 0x00aa7470 esi: 0x00bb4c74 ebp: 0xb0183dc8 esp: 0xb0183dc0
ss: 0x0000001f efl: 0x00010286 eip: 0xffff0f38 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x006feff0
Binary Images:
0x1000 - 0x5d2fec com.apple.Safari 5.0.3 (5533.19.4) <604052a6c5ff84f5df924969ac776080> /Applications/Safari.app/Contents/MacOS/Safari
0x643000 - 0x64efff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x656000 - 0x680fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x691000 - 0x6a0ffc SyndicationUI ??? (???) <2cd698f2228f7a85b073c9c3fbc32cba> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x11dbe000 - 0x121a5fff + ??? (???) <46f9387243c4db157889522a00d16c32>
0x15784000 - 0x15789ff3 libCGXCoreImage.A.dylib ??? (???) <4199fa0c7dd9592abf465b20feec52f9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90003000 - 0x9013cff7 libicucore.A.dylib ??? (???) <f2819243b278259b9a622ea111ea5fd6> /usr/lib/libicucore.A.dylib
0x9013d000 - 0x90142fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90143000 - 0x901fefe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x901ff000 - 0x9059cfef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x905d2000 - 0x905d9fe9 libgcc_s.1.dylib ??? (???) <e280ddf3f5fb3049e674edcb109f389a> /usr/lib/libgcc_s.1.dylib
0x905da000 - 0x90634ff7 com.apple.CoreText 2.0.5 (???) <5483518a613464d043455ac661a9dcbe> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90635000 - 0x90651ff3 com.apple.CoreVideo 1.6.1 (48.6) <f1837beeefc81964abf7b58075edea2f> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90652000 - 0x90702fff edu.mit.Kerberos 6.0.14 (6.0.14) <673f107cdae80c084774a27bc7bc46c1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x90703000 - 0x90727feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x90730000 - 0x9075ffe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x90760000 - 0x90769fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9076a000 - 0x907abfe7 libRIP.A.dylib ??? (???) <378694b494a02de1b0c812da572579d2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x907ac000 - 0x907f7ff7 com.apple.CoreMediaIOServices 130.0 (935) <4ee695edd53f5aa200021a2f69d24f76> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x907f8000 - 0x90b00fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90b01000 - 0x90cd2ff3 com.apple.security 5.0.6 (37592) <0b25e1e4cc34431630f01edb3fdf54d1> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90cd3000 - 0x90cdefe7 libCSync.A.dylib ??? (???) <06652e36188190ec04d294f49c68f28a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x90cdf000 - 0x90d1efef libTIFF.dylib ??? (???) <a5991d757f0c17a9bb8b1bcb14ab9ec0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90d1f000 - 0x90e26ff7 com.apple.WebKit 5533.19 (5533.19.4) <9299024ba5d2d796781e6d7312fae16a> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x90e27000 - 0x90e50fff libcups.2.dylib ??? (???) <2b0ab6b9fa1957ee940835d0cfd42894> /usr/lib/libcups.2.dylib
0x90ea0000 - 0x91007ff3 libSystem.B.dylib ??? (???) <c8f52e158bf540cc000146ca8a705958> /usr/lib/libSystem.B.dylib
0x91008000 - 0x91085feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <782a08c44be4698597f4bbd79cac21c6> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91086000 - 0x91166fff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
0x91167000 - 0x91965fef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91966000 - 0x91991fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
0x91992000 - 0x9199afff com.apple.DiskArbitration 2.2.1 (2.2.1) <2664eeb3a4d0c95a21c089892a0ae8d0> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9199b000 - 0x91b57ff3 com.apple.QuartzComposer 2.1 (106.13) <40f034e8c8fd31c9081f5283dcf22b78> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x91b92000 - 0x91e6cff3 com.apple.CoreServices.CarbonCore 786.16 (786.16) <60b518e4ad02b91826240199a6311286> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x91e6d000 - 0x91fbfff3 com.apple.audio.toolbox.AudioToolbox 1.5.3 (1.5.3) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91fc0000 - 0x92019ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9201a000 - 0x92042ff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x92043000 - 0x9204dfeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <df077a8048afc3075c6f2d9e7780e78e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9204e000 - 0x9205dffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <182986b74247b459b2a67a47071bdc6b> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9205e000 - 0x920ebff7 com.apple.LaunchServices 292 (292) <a41286c7c1eb20ffd5cc796f791070f0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x920ec000 - 0x92193fec com.apple.CFNetwork 438.16 (438.16) <dbf00ca36a09edfae60ec44f9d7a9ef9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x92194000 - 0x921a1fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x921ba000 - 0x921ecfff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x921ed000 - 0x9220bff3 com.apple.DirectoryService.Framework 3.5.7 (3.5.7) <b4cd561d2481c4162ecf0acdf8cb062c> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9220c000 - 0x9220cffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9220d000 - 0x92357feb com.apple.QTKit 7.6.6 (1674) <ff784c2169c4214493a2b5153d80bd25> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x933e8000 - 0x93445ffb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
0x93446000 - 0x934d9ff3 com.apple.ApplicationServices.ATS 3.8 (???) <e61b0945da6ab368348a927f7428ad67> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x934e0000 - 0x93613fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93614000 - 0x936c6ffb libcrypto.0.9.7.dylib ??? (???) <d02f7e5b8a68813bb7a77f5edb34ff9d> /usr/lib/libcrypto.0.9.7.dylib
0x9370c000 - 0x94206fff com.apple.WebCore 5533.19 (5533.19.4) <9b91bb00c553ec746fdbe51abca306af> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x94207000 - 0x94207fff com.apple.Carbon 136 (136) <eb3c292d5544512f86e1e4e743c23f8e> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94208000 - 0x94218fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <273d96ff861dc68be659c07ef56f599a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9421e000 - 0x94242fff libxslt.1.dylib ??? (???) <6a58a8724941e8a0cfeb0cae28ea3f37> /usr/lib/libxslt.1.dylib
0x94243000 - 0x9430efef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9430f000 - 0x9432cff7 com.apple.QuickLookFramework 1.3.1 (170.9) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x9432d000 - 0x94389ff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9438a000 - 0x944c2fe7 com.apple.imageKit 1.0.2 (1.0) <00d03cf7f26e1b6023efdc4bd15dd52e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x944c3000 - 0x945b1fef com.apple.PubSub 1.0.5 (65.20) <5b1a742b759dd3bc4a6914805a7b314d> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x945b2000 - 0x945b4ff5 libRadiance.dylib ??? (???) <276f13ab6429e05b093a8dda251e3b53> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x945b5000 - 0x945ecfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x945ed000 - 0x9461effb com.apple.quartzfilters 1.5.0 (1.5.0) <92b4f39479fdcabae0d8f53febd22fad> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9461f000 - 0x94655fef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x94656000 - 0x9465bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9465c000 - 0x9465cff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9465d000 - 0x94661fff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x94662000 - 0x946dcff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x946dd000 - 0x9471dfef com.apple.CoreMedia 0.484.2 (484.2) <37461ff47cb25ad434a8544c97271d28> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x94770000 - 0x947b2fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x947b3000 - 0x947bfff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x947c0000 - 0x947c1ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x9486c000 - 0x9486cffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1f4c10fcc17187a6f106e0a0be8236b0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9486d000 - 0x949f1fef com.apple.MediaToolbox 0.484.2 (484.2) <a5110a7d3bcb02c45ad8fca1f4957917> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x949f2000 - 0x949f2ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94a61000 - 0x94ae8ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x94ae9000 - 0x94aedfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x94aee000 - 0x94b28fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94b2e000 - 0x94b2effb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94b2f000 - 0x94bc2fff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94bc3000 - 0x94bd2fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x94bd3000 - 0x94bdffff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x94cbe000 - 0x94d0cfe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x94d0d000 - 0x94d10fff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94d11000 - 0x94d62ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94d63000 - 0x94df0ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95315000 - 0x9531bfff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9531c000 - 0x953c3feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x953c4000 - 0x9548bff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9548c000 - 0x954a1ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x954a2000 - 0x9551ffef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95520000 - 0x95601ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x95602000 - 0x95602ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95603000 - 0x9568dff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9568e000 - 0x9590afe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9590b000 - 0x9591bffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9591c000 - 0x95a9cfff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95a9d000 - 0x95b85ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95b86000 - 0x95bd1fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x95bd2000 - 0x95bdeffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95c0e000 - 0x95d56ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x95d57000 - 0x95d59ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x95d5a000 - 0x95d5ffff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x95d60000 - 0x9608bff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9608c000 - 0x96448ff4 com.apple.VideoToolbox 0.484.2 (484.2) <35f2d177796ebb3b61f9d06593d1787a> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x96449000 - 0x964bbfff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x964bc000 - 0x964dafff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0x964db000 - 0x96524fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96525000 - 0x969f6fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x969f7000 - 0x96a24feb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96a25000 - 0x96a2cffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x96a39000 - 0x96a4ffff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96a7a000 - 0x96a88ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x96a89000 - 0x96a90ff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x96a91000 - 0x96ab0ffa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96ab1000 - 0x96b30ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96b6e000 - 0x96f7efef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96f7f000 - 0x96f81fff com.apple.securityhi 3.0 (30817) <b3517782ad664a21e4fd60242e92723e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x96f82000 - 0x96f82ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96fb6000 - 0x96fd1ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96fd2000 - 0x96fd2ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96fd3000 - 0x97391fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97392000 - 0x973aafff com.apple.openscripting 1.2.8 (???) <0129d2f750f5ddcb92f4acf8a3541952> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x973ab000 - 0x973abffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973af000 - 0x975a7fff com.apple.JavaScriptCore 5533.19 (5533.19.1) <a099821bc9203b1bba37aee855280e28> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x975a8000 - 0x975a8ffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x975a9000 - 0x9760fffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97610000 - 0x97cb0fef com.apple.CoreGraphics 1.409.7 (???) <7b65edcce394f39b6a1954d5e30bc34c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97cb1000 - 0x97cebffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97cec000 - 0x97d2afff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97d2b000 - 0x97d7afff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hi
that particular crash looks to be caused by a corrupted cache file...
Trash this folder with safari quit (hard not to, I know) : Home/Library/Caches/com.apple.Safari/ & hopefully that'll help.

ITunes app crashes and won't load....thoughts?

When i try to launch iTunes on my iPhone, it processes for about 5 seconds and then goes back to the iPhone screen. The App Store loads fine and I've not noticed any other apps with problems. I've tried restart but nothing works. Thoughts???
Thanks!

I would suggest to first power the iPhone off, wait one minute and then power it back on. This issue has happened to me with the app store (not iTunes) but the symptoms were similar. After a power off/power on the issue went away.
To power off, hold the home and power buttons at the same time until the "slide to power off" message appears, then slide. Wait one minute (especially if the iPhone is warm or hot) then press and hold the power button until the apple logo appears.
Some will recommend to reboot instead, by holding both buttons past the slider until the apple logo appears, but I noticed that in my case, this causes the reboot to take up to 5 times longer, so long in fact, that I worry every time that the iPhone was stuck; by powering off first, italways restarts quickly.
Good luck.

When down loading Adobe Flash drive times out at 47%

When downlaoding the Adobe Flash Drive, it times out at 47%, and will not finish?

Sorry, I do not understand Flash Drive; do you mean Flash Player?
What is your operating system & version?
What is your web browser?

Adobe Flash Player Update crash

"Adobe Flash Player Update Service 11.3 r300 has encountered a problem ..."
I'm trying to answer this question, but don't know how to do it. So I'm starting new discussion.
I’ve had this problem for over a month and have reinstalled adobe flash player multiple times.
But now, I think I finally have the answer.
My tech downloaded the adobe flash player “installer” today.
But I think the key is to
1) start / run,
2) enter “services.msc,
3) go to adobe flash player update services
4) right click to get to properties
5) change startup type to ‘Automatic” and service status to “Stopped”.

I stumbled upon something that worked although I don't know why the two items are related. I was resetting FireFox in another attempt to get the latest Flash player to work and noticed that my Java Console was disabled. I don't remember ever disabling it but I turned it back on and suddenly, the Flash player stopped crashing.
Maybe this will help someone else.

Can I download adobe flash drive on iPad to Crete book on shutterfly

Can I download adobe flash drive on iPad to Crete book on shutterfly

Flash is not available on iPad. Apple doesn't allow it. You need to use whatever app they may provide to that end or use the normal web interface.
Mylenium

I can't install adobe flash player update on my macbook pro. Goes to " Device" lather then download

I can't install adobe flash player update to my macbook pro. Download to " device" lather then " download" When I click device for Adobe flash player, it won't finish installing. I am so done with this update. When I watch youtube, keep popping up " out to date flash player message . Please help me…...

1. Save downloaded files to "Downloads" folder.
      Safari > Preferences > General
      Save downloaded files to:
      Select "Downloads".
2. System Preferences > Flash Player > Advanced > Delete All
    Press the "Delete All" button.
    Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
   Download it first.
   The next step is important.
   Click Safari in the menubar and select “Quit Safari”.
     Follow the prompts and install the Flash Player.

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