Adobe Flash Player 11.3.300.257 bug

Adobe Flash Player 11.3.300.257
firefox 12
windows 7 famillial 64 bits sp1
processeur dual core 8500
carte video nvidia 560gtx 1go
carte son creative x-fi 64 mo
5 go ddr2
quand je vais ecouter de la musique sur youtub image saccade et son decaler puis crash du systeme adobe flash player 11.3.r300 ne fonctionne plus windows se met a chercher la cause j'ai dut reinstaller la version 11.2.202.235 et la tout refonctionne donc la mise a jour et a revoir au niveaux de la compatibiliter tous mes programmes son a jour sauf adobe flash player 11.3.300.257

Il s'agit de la version en langue anglaise du Forum Adobe -
Vous voudrez peut-être poser votre question sur le forum Adobe langue française.
http://forums.adobe.com/community/international_forums/francais

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What is the problem with Adobe Flash Player 11.3.300.257?

I tried to update to Adobe Flash Player 11.3.300.257 using FireFox. I get the screen that says "initializing" and that seems to go okay. I am then shown the screen that asks me how I want to handle updates. I choose notify me. Then the download starts. It completes 47% and then I get a message that says Timed Out. Adobe does not seem to have any solutions. I downloaded it fine on Internet Explorer. FF is the only problem

Currently, I don't have any version of Flash installed as a plug-in on Firefox.
On Internet Explorer, I downloaded the 11.xxx - no problem.
The previous version of Flash for Firefox was 10.3.xxx - I was using that until I went to a frequently visited website and it prompted me to update to the latest version.
I began the download.
First thing I saw was the installer started "Initializing." That stopped and then I was ask to select an update method (automatic, notify me, no update). I selected Notify Me. I clicked Next and then download and install started. It stopped at 47% and gave me a Timed Out message. It then said that it was unable to install. I turned off my antivirus software etc. No luck. No message that I can find indicates that it is getting blocked.
One of the suggestions I read was that, if the 11.xxx version did not download and install, then I should uninstall the earlier versions. I did this. Still no success. The problem continues.
Bing Maps: That has been going on for about one year. I cannot get any search results if I type in a location. The map appears for a brief second and then disappears. It is like it is getting blocked but I cannot figure out how. It does not happen on IE. I was using Firefox on Bing maps fine - this was an overnight change.

Adobe Flash Player 11.3.300.257 isn't working properly.

Hi! Ever since I updated my flash player I haven't been able to use anything that uses flash. It just keeps crashing every few pages and lagging. The browser I use is Firefox and my PC is a Windows 7. I was wondering if it's happening to others too and if you're working on fixing it? Or should I just try to download the older version instead?

I'm sorry you are running into this problem with Firefox. If Flash content is causing your browser to crash, at this time I'd recommend reverting back to a previous version. We are hard at work on solving this problem, but we do not have a fix available yet.
How do I revert to a previous version of Flash Player?

Flash player 11.3.300.257 plays video too fast

Hi
I have just updated to the lastest version of flashplayer 11.3.300.257. Now, all vidoes in youtube and bbc iplayer etc that use flashplayer run very fast and without sound (just like fast forwarding x4).
I am on Windows Vista Business Edition (all updates included)
Browser is IE9.
I have tried a clean reinstall of flash player a number of times but same issue.
I have cleared caches and deleted all history etc via the advanced section of the software.
I have also removed the hardware acceleration. Nothing has helped.
However, if i run in "safe mode" it seems to run at the correct speed. I have uninstalled all recent software updates (such as skype) but still the issue remains. Is it likely to be a conflict issue?
I have tried to install a previous version of flashplayer from the archives page but get an error message 1722.
Can anyone help?
Nigel

For my reference, here's the bug:
https://bugbase.adobe.com/index.cfm?event=bug&id=3217331 - Flash player 11.3.300.257 plays video too fast
In order to get traction on this, they're going to need to be able to reproduce it.
It would be great if you could do two things:
- Provide direct links to a couple videos that reproduce this problem.
If they're on different sites, and based in the US, even better. (Geographic restrictions make it hard to troubleshoot. We can VPN, but that can mask/introduce network and timing problems.)
- Provide the output of dxdiag.exe
Go to Start > Run > and type "debugdiag" no qoutes, then hit [Enter]
Save the output and attach it to the bug above.

Flash Player 11.3.300.257 has issues with Firefox 13

Yesterday I did a speedtest on http://speedtest.ziggo.nl. My download value was the same as my upload value so I contacted my provider to see if there was a problem. Discovered myself that the problem wasn't my internet connection but the update of Flash Player I did some hours earlier. On Internet Explorer and Chrome I get normal download values when I do a speedtest, but on Firefox the download value is the same as the upload value. Also I get a lot of 'Flash Player is crashing' popup windows.
I use Firefox 13 on Windows x64. Updated to Flash Player 11.3.300.257.
I uninstalled Flash using Adobe's uninstaller and installed a previous version (11.2) and everything was working fine again. I got normal download and upload values when doing above speedtest. When I updated to 11.3.300.257 again, the download value was as low as the upload value again and besides that a lot of Flash error popups again.
So apparently the Flash Player 11.3.300.257 plugin for Firefox has a serious bug of some kind?

Hey Chris,
I was able to duplicate this issue on my Windows 7 laptop as follows:
     1) Completely uninstall FlashPlayer (using your tool) as well as Mozilla Firefox and Mozilla Maintenance Service (used Windows 7 - uninstall from Control Panel). Please note that I checked the box that said "Remove my Firefox personal data and customizations" to ensure that Firefox was completely gone from my laptop.
     2) I then went out to the Firefox website and downloaded the "Firefox Setup 13.0.1.exe" app to my laptop. I ran this app to install Firefox.
     3) I then went to the following website http://www.ishmael.org.uk/karaoke02.php as I know that this URL uses Flash Player (obviously you can go to any URL that uses Flash Player - I'm just letting you know which one I used). I then clicked on the icon on this page to install Flash Player.
Once the install was completed, the URL stops responding and appears to be locked up (although it will occassionally hiccup and display portions of the page and then lock up again). You will eventually get a pop-up notice from Firefox that has the header "Warning: Unresponsive script" and says the following:
     A script on this page may be busy or it may have stopped responding. You can stop the script now, or you can continue to to see of the script will complete. Script: chrome://browser/content/browser.js:6551
Selecting "Stop script" will get Firefox working until you hit another page that uses Flash Player.
To ensure that the above URL is not the culprit, I used one from your website http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html and had the same results.
Hope this info helps!
Jeff
NOTE: As a reminder, I do not have RealPlayer installed on my laptop (and never have had it installed)

After I downloaded the new version of Adobe Flash Player 11.3.300.262, I can't seem to play games with my friends on Yahoo Messenger.

It could be a coincidence but when I upgraded to the latest version of Adobe Flash Player 11.3.300.262 I can't seem to play any games on Yahoo Messenger with my friends. I know when I updated for some reason I had to try 3 times before it took it. It shows it's updated. I'm wondering if I have to un-install and re-install it. Also, I never use Internet Explorer 8 but when I went in there to check I found a plug in check link there and it showed over there that Adobe Flash Player needed updating but it was an older version and not the one Foxfire had me update too. Now I'm really confused if this is causing a problem. I have never had to check Internet Explorer for plug ins before. Have always just updated in Foxfire since that's what I use. The Adobe Flash Player seems to play videos okay so not really sure if that's the issue or not. My Java plug-ins have been fine and have been updated awhile ago, so I know it's not that. Any help is appreciated. Thanks!

Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
Thanks fore responding to my question.
DFelice

ADOBE flash player 11.3.300.268

I cannot seem to install adobe flash player 11.3.300.268...I do have IE 9...

Regarding IE9 see
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
If that does not fix the problem, can you tell us in more details what you mean by "cannot seem to install"?

I'm having trouble installing Flash Player 11.3.300.257

Last week I got an automatic pop up to update Flash Player. I did as I normally do and a little while later I noticed that Flash Player is no longer working on my computer.
My system:
Dell Precision Workstation 690
Windows 7 Ultimate (64 bit)
Mozilla Firefox 12.0
I have full administrative rights on this computer
I can provide other info as requested.
The steps I have taken so far:
The initial update installation appeared to work normally with no hang ups or delays. At the end of the installation Firefox opened to the Adobe page saying the installation was succesful. However, it became clear when I tried to watch video on Youtube and other sites that Flash was not operational.
I went to the Flash download page again and tried the installation again, but had the exact same result.
I checked the Plug-Ins in Firefox tools and it verified I have the latest plug ins installed for Flash Player.
Rebooted the system and tried again. Same result. (I later shut down the system overnight and the next day tried again with the same result)
I found the Flash Player uninstaller and ran that. Rebooted. Installed latest version. Same result as before (Installation seems to complete as normal but Flash is not working).
I tried a clean installation per these instructions; http://forums.adobe.com/thread/928315
I got the exact same result as before.
Throughout the process, including after the clean install, I have checked this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Each time I see the same thing - Under where it says "Can you see the movie below?" I see nothing. No movie and not even a grey box. Just blank white page until I see the box saying "Yes I can" and "No I can't".
In another thread similar to this ( http://forums.adobe.com/message/4421001#4421001 ), someone asked the original poster this:
"What files do you have in
C:\Windows\system32\Macromed\Flash ?
C:\Windows\syswow64\Macromed\Flash ?
Can you also post the contents of the FlashInstall.log files from both these folders?"
In a pre-emptive effort if it helps anyone, this is my answer to that request:
C:\Windows\system32\Macromed\Flash ?
FlashInstall.log
FlashUtil64_11_3_300_257_Plugin.exe
NPSWF64_11_3_300_257.dll
C:\Windows\syswow64\Macromed\Flash ?
FlashInstall.log
flashplayer.xpt
FlashPlayerPlugin_11_3_300_257.exe
FlashPlayerUpdateService.exe
FlashUtil32_11_3_300_257_plugin.exe
mms.cfg
NPSWF32_11_3_300_257.dll
FlashInstall.log (from C:\Windows\system32\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
FlashInstall.log (from C:\Windows\syswow64\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
I have never had an issue updating Flash Player on this computer before and nothing of any significance has changed (ie, hardware, software, admin rights, etc). I'm at a total loss and I would appreciate any advice anyone could give.

Flash Player Protected Mode provides a modern, sophisticated set of security protections that we see as critical in today's security landscape.
We highly recommend that users not disable ProtectedMode. Also, it's worth noting that by manually changing your mms.cfg, you have opted out of Protected Mode for all future versions of Flash Player, as we will continue to honor that preference. This puts your system at risk, and that risk will continue to grow over time.
Ultimately, this is an issue with the RealPlayer Browser Record plug-in. There is a more technical explanation in the Mozilla bug referenced above in the thread, but the simplified version is that the security enhancements designed to prevent the introduction of malware via Flash Player make RealPlayer Browser Record plug-in no longer compatible with Flash Player for Firefox. You can disable the record functionality to eliminate this issue, while retaining the ability to view both Flash and Real Player content.
To disable the Real Player Browser Record functionality while maintaining the enhanced security provided by Flash Player with Protected Mode, do the following:
    Launch RealPlayer
    Click the RealPlayer icon in the upper-left corner of the window, and choose Preferences
    Choose Download & Recording from the left-hand menu
    Uncheck "Enable Web Download & Recording for these installed browser"
    Click OK

Adobe Flash Player 11.3.300.265 cannot open new tab in Firefox 14

Cannot open new tab after updating adobe flash player to 11.3.300.265 in Firefox 14.01
Reinstall Adobe Flash Player to earlier version 11.2.202.235 and everything work fine with Firefox 14.01

If you keep having problems then try a new profile.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Visualizing problem with Adobe Flash Player 11.3.300.262 plugin

Since Adobe Flash Player plugin updated itself to 11.3.300.262 version, embedded flash objects in pages and forums are disappearing from the screen when I scroll the page.

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. If you end up trying Flash 11.3 again, can you see whether disabling smoothing scrolling helps with the display problem?
orange Firefox button ''or'' classic Tools menu > Options > Advanced > General
Uncheck the box for "Use smoothing scrolling"

Adobe Flash Player 11.3.300.265

I downloaded this new update and it didn't work at all. I again had to uninstall and reinstall Adobe 10.3. I don't want to keep going through this. How can I find out when a new update works with Firefox? Does anyone know if Firefox is working on an update as I'm having a few problems with that too.

Hi crazycappy, are you running Windows Vista or Windows 7? You might consider disabling the new protected mode in Flash 11.3, since that feature is currently being debugged. See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493 Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
If you are running Windows XP, MacOS or Linux, then never mind, the above is not applicable to you.

Non-responsive scripts after installing Flash Player 11.3.300.257

Adding more info, I do not happen to have RealPlayer installed.
After updating FlashPlayer to the latest version I experienced non-responsive scripts - I use NoScript plugin with Firefox, as well as Java 7 update 4.

Java 7 update 5 has been just released, thanks for replying.
I did not install it though, in order to try to reproduce the problem.
I am a Mechatronics Engineer and I have a non-common OS and software configuration.
There is a numerical simulation application in my system which requires a programming language compiler to run, and such compiler requires the OS primary SDK and framework to be "understood" by the system.
That said, I believe all the debugging routines might be somehow limiting FlashPlayer abstraction layer functionalities.
As awkward as it may seem now, Firefox did not crash after one absolutely random measure I took.
I opened this page: http://www.adobe.com/support/flashplayer/downloads.html and downloaded Windows Flash Player 11.3 Plugin content debugger (for Netscape-compatible browsers) from this link: http://download.macromedia.com/pub/flashplayer/updaters/11/flashplayer_11_plugin_debug.exe.
Although there is a hanging before opening the about page and Youtube, flash content is indeed presented.
Well, there might be a different abstraction layer approach regarding this content debugger version.
I wait for further insight from you guys.

After updating to the new flash player 11.3.300.257

Hi,
After i updated to the new flash player, i am facing problems with my flash media, such as youtube videos and flash games, youtube loads very slow and sometimes it loads sound without video. flash games doesn't load at all.
some other video sites, the video area shows all black or all white.
i have followed some solutions that i have found in this site .. but nothing helped ..
what to do ?

Flash has recently updated to version 11.3. Some users are reporting issues with this version of Flash and Firefox. The video may appear black, white or grey and never play. This article has a few solutions that have been reported to work. " http://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox "
tried all this solutions but nothing worked

Flash Player 11.3.300.257 crashes Firefox 13 EXCEPTION_ACCESS_VIOLATION_EXEC

bug reported: https://bugbase.adobe.com/index.cfm?event=bug&id=3210091
Add mine to the dozen or so (and growing) threads reporting similar after "upgrade" to newest Flash 11.3.300.257

Hey Chris,
here my first crash: flash crash (feedback has been sent)
http://www.youtube.com/watch?v=Xsn1-R6SPDI&feature=related
http://www.youtube.com/watch?v=DKw1jn_CJWA&feature=relmfu
http://www.youtube.com/watch?v=svXr03P1i6M&feature=relmfu
http://www.youtube.com/watch?v=gt1lY9HAdFE&feature=related
http://www.youtube.com/watch?v=DOmFcKiHPgM&feature=plcp
http://www.youtube.com/watch?v=VsobYN4etCo&feature=plcp
http://www.youtube.com/watch?v=5vazpLHPB-w&feature=plcp
1) open all these videos
2) workaround: change video quality to get all the videos buffering in pause mode.
3) all the videos are ready for watching. flash plugin RAM : 800MB!
4)
http://www.youtube.com/watch?v=DOmFcKiHPgM&feature=plcp
play this video. full screen mode.
5)
then, after a few seconds, move the pointer to return to the beginning
=> 6) the video exit the full screen mode > expanded mode with a " ! " in the video window.
7) flash plugin does crash
8)
send the feedback
9) reload all the videos. now the flash ram = 400MB!!!
never seen a flash crash in the past, even if I did open 15 YT videos 1080p.!!
please watch these reports:
crash: bp-e3b86a68-f646-4136-ba96-77f212120623
crash: bp-8d7717ae-0af2-4486-8a05-ab39f2120623

Re: Flash Player 11.3.300.257 Keeps Crashing On Mozilla Firefox 13

I want to know if the dev team has tested out my issue. When you load the game Lineage 2 in windowd mode, then firefox and flash site like youtube, it will 100% of the time freeze solid firefox. This is easily eproducable and you need to get touch with NCSOFT about this and fix it. The game is free and u don't need an account to make this issue happen. Just install lineage 2 www.lineage2.com and runt he launcher app then load lineage 2. When the logon box pops up this is the death point. Press alt+ enter fopr windowed mode. Run firefox and a flash site. BOOM. Totaly frozen.
I think the GAMEGUARD anticheat system included with this game is somehow interacting with the new flash somehow. So work with gameguard and ncsoft to get this fixed.
I expect a follow up on this issue as I have already stated this about 1 month earlier with no response.

Thank you Duhmez,I have followed the instructions at
http://support.mozilla.org/en-US/kb/flash-113-crashes
Hopefully this will work with Firefox...then I will try Chrome & I.E. 9 to
see if I have similar issues....thanks for your response...Doc

Adobe Flash Player 11.3.300.257 bug

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