Adobe Flash Player 11.3.300.257 isn't working properly.

Hi! Ever since I updated my flash player I haven't been able to use anything that uses flash. It just keeps crashing every few pages and lagging. The browser I use is Firefox and my PC is a Windows 7. I was wondering if it's happening to others too and if you're working on fixing it? Or should I just try to download the older version instead?

I'm sorry you are running into this problem with Firefox. If Flash content is causing your browser to crash, at this time I'd recommend reverting back to a previous version. We are hard at work on solving this problem, but we do not have a fix available yet.
How do I revert to a previous version of Flash Player?

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Adobe Flash Player 11.3.300.257 bug

Adobe Flash Player 11.3.300.257
firefox 12
windows 7 famillial 64 bits sp1
processeur dual core 8500
carte video nvidia 560gtx 1go
carte son creative x-fi 64 mo
5 go ddr2
quand je vais ecouter de la musique sur youtub image saccade et son decaler puis crash du systeme adobe flash player 11.3.r300 ne fonctionne plus windows se met a chercher la cause j'ai dut reinstaller la version 11.2.202.235 et la tout refonctionne donc la mise a jour et a revoir au niveaux de la compatibiliter tous mes programmes son a jour sauf adobe flash player 11.3.300.257

Il s'agit de la version en langue anglaise du Forum Adobe -
Vous voudrez peut-être poser votre question sur le forum Adobe langue française.
http://forums.adobe.com/community/international_forums/francais

What is the problem with Adobe Flash Player 11.3.300.257?

I tried to update to Adobe Flash Player 11.3.300.257 using FireFox. I get the screen that says "initializing" and that seems to go okay. I am then shown the screen that asks me how I want to handle updates. I choose notify me. Then the download starts. It completes 47% and then I get a message that says Timed Out. Adobe does not seem to have any solutions. I downloaded it fine on Internet Explorer. FF is the only problem

Currently, I don't have any version of Flash installed as a plug-in on Firefox.
On Internet Explorer, I downloaded the 11.xxx - no problem.
The previous version of Flash for Firefox was 10.3.xxx - I was using that until I went to a frequently visited website and it prompted me to update to the latest version.
I began the download.
First thing I saw was the installer started "Initializing." That stopped and then I was ask to select an update method (automatic, notify me, no update). I selected Notify Me. I clicked Next and then download and install started. It stopped at 47% and gave me a Timed Out message. It then said that it was unable to install. I turned off my antivirus software etc. No luck. No message that I can find indicates that it is getting blocked.
One of the suggestions I read was that, if the 11.xxx version did not download and install, then I should uninstall the earlier versions. I did this. Still no success. The problem continues.
Bing Maps: That has been going on for about one year. I cannot get any search results if I type in a location. The map appears for a brief second and then disappears. It is like it is getting blocked but I cannot figure out how. It does not happen on IE. I was using Firefox on Bing maps fine - this was an overnight change.

Flash player 11.3.300.257 plays video too fast

Hi
I have just updated to the lastest version of flashplayer 11.3.300.257. Now, all vidoes in youtube and bbc iplayer etc that use flashplayer run very fast and without sound (just like fast forwarding x4).
I am on Windows Vista Business Edition (all updates included)
Browser is IE9.
I have tried a clean reinstall of flash player a number of times but same issue.
I have cleared caches and deleted all history etc via the advanced section of the software.
I have also removed the hardware acceleration. Nothing has helped.
However, if i run in "safe mode" it seems to run at the correct speed. I have uninstalled all recent software updates (such as skype) but still the issue remains. Is it likely to be a conflict issue?
I have tried to install a previous version of flashplayer from the archives page but get an error message 1722.
Can anyone help?
Nigel

For my reference, here's the bug:
https://bugbase.adobe.com/index.cfm?event=bug&id=3217331 - Flash player 11.3.300.257 plays video too fast
In order to get traction on this, they're going to need to be able to reproduce it.
It would be great if you could do two things:
- Provide direct links to a couple videos that reproduce this problem.
If they're on different sites, and based in the US, even better. (Geographic restrictions make it hard to troubleshoot. We can VPN, but that can mask/introduce network and timing problems.)
- Provide the output of dxdiag.exe
Go to Start > Run > and type "debugdiag" no qoutes, then hit [Enter]
Save the output and attach it to the bug above.

Flash Player 11.3.300.257 has issues with Firefox 13

Yesterday I did a speedtest on http://speedtest.ziggo.nl. My download value was the same as my upload value so I contacted my provider to see if there was a problem. Discovered myself that the problem wasn't my internet connection but the update of Flash Player I did some hours earlier. On Internet Explorer and Chrome I get normal download values when I do a speedtest, but on Firefox the download value is the same as the upload value. Also I get a lot of 'Flash Player is crashing' popup windows.
I use Firefox 13 on Windows x64. Updated to Flash Player 11.3.300.257.
I uninstalled Flash using Adobe's uninstaller and installed a previous version (11.2) and everything was working fine again. I got normal download and upload values when doing above speedtest. When I updated to 11.3.300.257 again, the download value was as low as the upload value again and besides that a lot of Flash error popups again.
So apparently the Flash Player 11.3.300.257 plugin for Firefox has a serious bug of some kind?

Hey Chris,
I was able to duplicate this issue on my Windows 7 laptop as follows:
     1) Completely uninstall FlashPlayer (using your tool) as well as Mozilla Firefox and Mozilla Maintenance Service (used Windows 7 - uninstall from Control Panel). Please note that I checked the box that said "Remove my Firefox personal data and customizations" to ensure that Firefox was completely gone from my laptop.
     2) I then went out to the Firefox website and downloaded the "Firefox Setup 13.0.1.exe" app to my laptop. I ran this app to install Firefox.
     3) I then went to the following website http://www.ishmael.org.uk/karaoke02.php as I know that this URL uses Flash Player (obviously you can go to any URL that uses Flash Player - I'm just letting you know which one I used). I then clicked on the icon on this page to install Flash Player.
Once the install was completed, the URL stops responding and appears to be locked up (although it will occassionally hiccup and display portions of the page and then lock up again). You will eventually get a pop-up notice from Firefox that has the header "Warning: Unresponsive script" and says the following:
     A script on this page may be busy or it may have stopped responding. You can stop the script now, or you can continue to to see of the script will complete. Script: chrome://browser/content/browser.js:6551
Selecting "Stop script" will get Firefox working until you hit another page that uses Flash Player.
To ensure that the above URL is not the culprit, I used one from your website http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html and had the same results.
Hope this info helps!
Jeff
NOTE: As a reminder, I do not have RealPlayer installed on my laptop (and never have had it installed)

After I downloaded the new version of Adobe Flash Player 11.3.300.262, I can't seem to play games with my friends on Yahoo Messenger.

It could be a coincidence but when I upgraded to the latest version of Adobe Flash Player 11.3.300.262 I can't seem to play any games on Yahoo Messenger with my friends. I know when I updated for some reason I had to try 3 times before it took it. It shows it's updated. I'm wondering if I have to un-install and re-install it. Also, I never use Internet Explorer 8 but when I went in there to check I found a plug in check link there and it showed over there that Adobe Flash Player needed updating but it was an older version and not the one Foxfire had me update too. Now I'm really confused if this is causing a problem. I have never had to check Internet Explorer for plug ins before. Have always just updated in Foxfire since that's what I use. The Adobe Flash Player seems to play videos okay so not really sure if that's the issue or not. My Java plug-ins have been fine and have been updated awhile ago, so I know it's not that. Any help is appreciated. Thanks!

Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
Thanks fore responding to my question.
DFelice

ADOBE flash player 11.3.300.268

I cannot seem to install adobe flash player 11.3.300.268...I do have IE 9...

Regarding IE9 see
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
If that does not fix the problem, can you tell us in more details what you mean by "cannot seem to install"?

After installing Mozilla Firefox 20.0 with Adobe Flash Player 11.6, YouTube videos won't load properly.

YouTube videos worked fine before installing Adobe Flash Player. When installed the screen flickers after one second, rewinds to the beginning, then plays normally. This doesn't occur when I use Internet Explorer. I have reinstalled both Mozilla Firefox and Adobe Flash Player many times but nothing seems to work . Downgrading Adobe Flash Player didn't work either. It seems like Firefox is the problem but I'm not completely sure.

Hi All,
Thanks a lot "cor-el". I also suffered from the above issue. And after I disabled the protected mode by editing "mms.cfg" file the issue got resolved. Now flash player is working fine.
Please use this link for more details : http://kb.mozillazine.org/Flash#Troubleshooting

Adobe Flash Player Update Service 11.6 r602 stopped working and was closed?

After trying many different fixes including uninstalling flash player and unsuccessfully trying to reinstall it, would consistently stop loading at about 57 percent. Either there are remains of registry keys interfering or your site or my computer has been attacked. No malware showing after checking with antivirus. Seen same message on other computers. Had to restore computer to earlier date but lost some contact info in the process in Skype. Possible problem from trying to install internet tv software, but restored to previous point there to. Computer works ok but slowed on internet considerably but message shows continuously daily need a better solution or let your site analyze my flash player. What can I do?
adobeloug

thank you for your info, I did edit the question to show I was using vista (business to be specific). I will try again with some afterthoughts. Will enable Java first. I remember that was a problem in a previous update, I thought that was always running and go through the steps again. I don't feel comfortable messing with the registry and if you can add some advice on how to deal with that safely that would be appreciated also. Thank you so much for your quick response. Also, isupgrade to explorer 10 recommended for vista or is it suppose to accommodate windows 8. I don't want to be a beta tester before they work out all the kinks sincerelyadobelougLou Grubin
Date: Tue, 9 Apr 2013 23:42:40 -0700
From: [email protected]
To: [email protected]
Subject: Adobe Flash Player Update Service 11.6 r602 stopped working and was closed?
    Re: Adobe Flash Player Update Service 11.6 r602 stopped working and was closed?
    created by Prabhuram R in Using Flash Player - View the full discussion
Hi, It would have been good if you had added your OS information. However, if it is Windows, please read the following: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html. For Mac, check in the following article: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-mac.html Hope the above links helps. With regards,Prabhu
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I'm having trouble installing Flash Player 11.3.300.257

Last week I got an automatic pop up to update Flash Player. I did as I normally do and a little while later I noticed that Flash Player is no longer working on my computer.
My system:
Dell Precision Workstation 690
Windows 7 Ultimate (64 bit)
Mozilla Firefox 12.0
I have full administrative rights on this computer
I can provide other info as requested.
The steps I have taken so far:
The initial update installation appeared to work normally with no hang ups or delays. At the end of the installation Firefox opened to the Adobe page saying the installation was succesful. However, it became clear when I tried to watch video on Youtube and other sites that Flash was not operational.
I went to the Flash download page again and tried the installation again, but had the exact same result.
I checked the Plug-Ins in Firefox tools and it verified I have the latest plug ins installed for Flash Player.
Rebooted the system and tried again. Same result. (I later shut down the system overnight and the next day tried again with the same result)
I found the Flash Player uninstaller and ran that. Rebooted. Installed latest version. Same result as before (Installation seems to complete as normal but Flash is not working).
I tried a clean installation per these instructions; http://forums.adobe.com/thread/928315
I got the exact same result as before.
Throughout the process, including after the clean install, I have checked this page http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Each time I see the same thing - Under where it says "Can you see the movie below?" I see nothing. No movie and not even a grey box. Just blank white page until I see the box saying "Yes I can" and "No I can't".
In another thread similar to this ( http://forums.adobe.com/message/4421001#4421001 ), someone asked the original poster this:
"What files do you have in
C:\Windows\system32\Macromed\Flash ?
C:\Windows\syswow64\Macromed\Flash ?
Can you also post the contents of the FlashInstall.log files from both these folders?"
In a pre-emptive effort if it helps anyone, this is my answer to that request:
C:\Windows\system32\Macromed\Flash ?
FlashInstall.log
FlashUtil64_11_3_300_257_Plugin.exe
NPSWF64_11_3_300_257.dll
C:\Windows\syswow64\Macromed\Flash ?
FlashInstall.log
flashplayer.xpt
FlashPlayerPlugin_11_3_300_257.exe
FlashPlayerUpdateService.exe
FlashUtil32_11_3_300_257_plugin.exe
mms.cfg
NPSWF32_11_3_300_257.dll
FlashInstall.log (from C:\Windows\system32\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
FlashInstall.log (from C:\Windows\syswow64\Macromed\Flash)
=O====== M/11.3.300.257 2012-06-11+15-35-56.121 ========
0000 [I] 00000010 "C:\Users\cad 01\AppData\Local\Temp\install_flash_player.exe" -install -iv 8 -au 0
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [I] 00000011 1
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_257.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_Plugin.exe
0015 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0016 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_257.exe
0018 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019 [I] 00000012
=X====== M/11.3.300.257 2012-06-11+15-36-04.249 ========
I have never had an issue updating Flash Player on this computer before and nothing of any significance has changed (ie, hardware, software, admin rights, etc). I'm at a total loss and I would appreciate any advice anyone could give.

Flash Player Protected Mode provides a modern, sophisticated set of security protections that we see as critical in today's security landscape.
We highly recommend that users not disable ProtectedMode. Also, it's worth noting that by manually changing your mms.cfg, you have opted out of Protected Mode for all future versions of Flash Player, as we will continue to honor that preference. This puts your system at risk, and that risk will continue to grow over time.
Ultimately, this is an issue with the RealPlayer Browser Record plug-in. There is a more technical explanation in the Mozilla bug referenced above in the thread, but the simplified version is that the security enhancements designed to prevent the introduction of malware via Flash Player make RealPlayer Browser Record plug-in no longer compatible with Flash Player for Firefox. You can disable the record functionality to eliminate this issue, while retaining the ability to view both Flash and Real Player content.
To disable the Real Player Browser Record functionality while maintaining the enhanced security provided by Flash Player with Protected Mode, do the following:
    Launch RealPlayer
    Click the RealPlayer icon in the upper-left corner of the window, and choose Preferences
    Choose Download & Recording from the left-hand menu
    Uncheck "Enable Web Download & Recording for these installed browser"
    Click OK

Adobe Flash Player 11.3.300.265 cannot open new tab in Firefox 14

Cannot open new tab after updating adobe flash player to 11.3.300.265 in Firefox 14.01
Reinstall Adobe Flash Player to earlier version 11.2.202.235 and everything work fine with Firefox 14.01

If you keep having problems then try a new profile.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Visualizing problem with Adobe Flash Player 11.3.300.262 plugin

Since Adobe Flash Player plugin updated itself to 11.3.300.262 version, embedded flash objects in pages and forums are disappearing from the screen when I scroll the page.

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. If you end up trying Flash 11.3 again, can you see whether disabling smoothing scrolling helps with the display problem?
orange Firefox button ''or'' classic Tools menu > Options > Advanced > General
Uncheck the box for "Use smoothing scrolling"

Am running Vista and it shows Adobe flash player 100% installed but it will not work. I have uninstalled numerous times and still no luck. Had success on older computer running XP. I have searched the net and attempted numerous options but to no avail.

Adobe Flash player states it is installed and gives the current version but when I attempt to view a video it tells me to download the newest flash player however it showed I have installed it.
When I go to uninstall programs it does not show any files have been downloaded for the program... so I have uninstalled; restarted; re-installed under administrator; turned off any virus protection and firewalls... etc.
Basically I have tried everything I have seen posted.
I need help!!!!

Do you have NoScript or Flashblock or some similar Extension installed? If so, are you allowing the site, at least on a temporary basis, access by such an Extension?
Your Shockwave for Director is out of date. You can check here: http://www.mozilla.com/en-US/plugincheck/
To update it, use the link on the page below under "Installing Shockwave", download and save to your hard drive, close Firefox, click the file you downloaded, after the install, open Firefox and check on the above link again.
https://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

Down loaded Adobe Flash Player on my Windows 7Home Premium,only works w/Google?

Adobe Flash player previously worked w/Windows 7 Home Premium Explorer internet. Then it was n't working. Down loaded it, but it only works w/google.My explorer keeps showing I need to download it. Appreciate help. And tools show it is enabled?

You downloaded and installed both the plugin & ActiveX? If so, see
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
[topic moved to Flash Player forum]

Adobe Flash Player Update Service 11.6 r602 Stopped Working & was closed

The title above is the Windows error flag I keep getting. I am running Windows Vista 32 basic with IE 9. and Flash Player version 11.7.700.224... I have tried an uninstall (which says it worked) and then a reinstall of Flash Player (which also says it worked; and appears to be truely working) but I keep getting the message box about the update service which is annoying at the least. Is there a reference to 11.6 r602 that should have been erased? (I'm assuming this was the 'OLD' flash player number) or is this an actual problem/ conflict? Did some recent Microsoft Update monkey with the Flash Player Update program? What do you suggest?

I also discovered that an additonal copy of 11.6r602 was hiding in C:/Windows/system32. it is also possible that a copy is in C:/Windows/system32/macromed.
Important: Read the NOTE: (below at bottom) first before attempting this.
If you use Windows Explorer and find it there try and delete them/it. If they/it are/is stubborn:
Try 1.) Rt.click on an open area of the task bar; Click Task Manager. 2.) Click the 'Processes' tab. 3.)Try to find the "Adobe Flash Player Update Service 11.6 r602" description and highlight it. 4.) Click 'End Process'. 5.) Close the Task Manager.
Then Try to delete again. If it is Still being stubborn:
Try a.)Close Windows Explorer. b.)Rt.click on Windows Explorer icon; Rt. click on "Run as Administrator". c.) go find the offending file and highlight it. d.)Rt. click on the highlighted file and Rt.Click on delete. e.)authorize the delete. and close windows explorer.
Then, Finally: Rt.click on and EMPTY the 'RECYCLE BIN' !!! Restart your computer and go see if you can find any trace of the offending file. It Should NOT be there.
NOTE: Do NOT do any of the above until you read the next paragraph!
The file that you are looking for is 'FlashPlayerUpdateService.exe' The 'exe ' may not be displayed. but you are supposed to find a copy of 'FlashPlayerUpdateService.exe' in C:/Windows/system32/macromed/flash. BUT it is a Later Version.
Hover your cursor over the name and read the version. if it is NOT 'file version 11.6.602.180' LEAVE IT ALONE. If it IS that version Delete it.
This is what worked for me.
John

Adobe Flash Player 11.3.300.257 isn't working properly.

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