Adobe Flash Player: Can't install, can't uninstall

The title says it all. I keep being prompted to "Update Adobe Flash Player right now". However, when I use the download links provided, I end up getting the message, "An  error has occurred...." Then, when I try to clean the slate by uninstalling the versions already in my computer, I get the same message: "An error has occurred...."
One thing I've learned is that Adobe's support service is a waste of time, for me, at any rate. This forum is my only hope, because I am unwilling to waste more hours going in circles trying to follow the "help" Adobe provides. Oh, one last thing. Here is the core of the error message I get.
ffmpeg: av_find_stream_info failed
ps: cannot peek
main: no suitable demux module for `/:///Users/warrenjones/Downloads/install_flash_player_osx_ub-11.dmg'
Does that clarify things?

Thanks, but I finally did what I should have done in the beginning, but didn't, simply because the obvious hadn't occurred to me.  All that I had to do was drag and trash everything  having to do with Adobe Flash Player. After I did that, the download off the latest Flash version went smoothly.  Sometimes we make things too difficult by overlooking the simplest solution.. Anyway, thanks again.
Regards,
Warren Jones

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