Adobe Flash Player: Can't install, can't uninstall
The title says it all. I keep being prompted to "Update Adobe Flash Player right now". However, when I use the download links provided, I end up getting the message, "An error has occurred...." Then, when I try to clean the slate by uninstalling the versions already in my computer, I get the same message: "An error has occurred...."
One thing I've learned is that Adobe's support service is a waste of time, for me, at any rate. This forum is my only hope, because I am unwilling to waste more hours going in circles trying to follow the "help" Adobe provides. Oh, one last thing. Here is the core of the error message I get.
ffmpeg: av_find_stream_info failed
ps: cannot peek
main: no suitable demux module for `/:///Users/warrenjones/Downloads/install_flash_player_osx_ub-11.dmg'
Does that clarify things?
Thanks, but I finally did what I should have done in the beginning, but didn't, simply because the obvious hadn't occurred to me. All that I had to do was drag and trash everything having to do with Adobe Flash Player. After I did that, the download off the latest Flash version went smoothly. Sometimes we make things too difficult by overlooking the simplest solution.. Anyway, thanks again.
Regards,
Warren Jones
Similar Messages
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"Install Adobe Flash Player" is damaged and can't be opened
The subject line of this discussion is what is displayed when I go to try to install Adobe Flash. I have a Mac OS X 10.9.3. I had Flash downloaded for a while, but the last update wouldn't update. It would download, but then when I went to open it it would say "Retrieving Install" and the meter would remain at 0%. It never went a step beyond that. After trying many times, per the instructions of the website, I deleted Flash from my computer using the Adobe uninstaller downloaded from this site. Now that I am trying to reinstall Flash I keep getting the message "'Install Adobe Flash Player' is damaged and can't be opened. You should eject the disk image". What should I do from here? I would appreciate any help!
You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
In order to do a complete uninstall - Uninstall Flash Player | Mac OS -
Attempting to install Flash player on a mac. System requirements are met; old versions uninstalled. I keep getting this error message "Install Adobe Flash Player" is damaged and can't be opened. You should eject the disk image.
Hi,
can you try installing from this zip file? http://download.macromedia.com/pub/flashplayer/installers/archive/fp_11.7.700.203_archive. zip -
Adobe Flash Player says not installed when it is.
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The folder is empty and says 0 files. I am not currently on an Admin log-in, but I'm used to files showing regardless. When installing, I am asked for the Admin account and log in info before the file will load.
I downloaded the latest flash player from Adobe this morning.
Virtual Drive: What I am used to being an installation file in Windows shows up as a disk drive icon on my desktop. I have to "eject disk" to get rid of it. I thought it was just a "MAC" thing. Other software loaded this way, but also had me drag an icon to the Applications folder. Adobe does not.
I am starting to wonder if there is a file sharing issue that isn't allowing me to see some software. I noticed I also do not see data in 'Public' when I know I added pictures there in another account. I can't remember changing any settings on my MBA. I have only had it a month and have been afraid of messing up my first MAC.
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Adobe Flash Player 10, when installed, closes the whole computer when it is used to play any clip from U Tube or other source. I uninstalled it and there was no further trouble but, of course, I cannot view the clip. If I reinstall it the same problem persists. I have contacted my 'computer guru' but his comment is that many of his clients have the same problem but it appears to be a problem with Adobe however many other friends have put in the version 10 Flash Player and have no problems. I do not appear to have any other problems with the computer such as viruses etc and it is scanned very day for such items. I would appreciate any advice you can give as it is very annoying, thanks, RAB
Me too!
On both IE8 and Firefox. Win 7 32 bit on IBM T42 - 1GB ram.
Old laptop I know but the 10.1.x.x Flash Players worked just fine. Problem started with 10.2.152.26 flash player.
Now BBC TV live and iPlayer work just fine, however YouTube does not - audio but no video. Just a black rectangle where the video should be.
Right click to get the menu and "settings" is greyed out. However select the pop-out option and the video plays. Right click on the pop-out and "settings" is available. So deselect "enable hardware acceleration", close the pop-out and refresh the window (F5) and now YouTube videos play. Switch hardware acceleration back on and now they don't.
This video works fine with hardware acceleration enabled. http://www.adobe.com/products/flashplayer/features/video/h264/
These also work. http://www.adobe.com/devnet/flashplayer/stagevideo.html
Something broken in 10.2, I think. -
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why does Adobe Flash Player keep crashing and then apparently uninstalling itself? Is this not clear enough?
From System Preferences > Preference Pane click on FlashPlayer > Storage and see what you have selected for options.
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What is your operating system & version?
What is your web browser?
Please post a screenshot of that pop-up window.
[topic moved to Flash Player forum] -
How can I stop these persistent "website wants to install adobe flash player" but its installed
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See if anything in here helps http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html
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(110643) -
Ever since the latest update of the Adobe Flash Player, I think it came out this week.
I can't seem to get it to work with Firefox, I have downloaded the installer, it installs successfully, then I check in Firefox to see if it works. It says that I need to install it?!?! I have tried the offline installer of the Adobe Flash Player, I also tried installing it through Firefox (when you click "Install missing plugins"). That just fails instantly.
I posted on the Adobe Forums, but no luck.
I am getting frustrated with this! I have never had problems with installing the Flash Player, and I didn't install this version any different from the previous versions. Flash Player was working well until the latest update of Flash Player was released.
If I go to C:\Windows\System32\Macromed\Flash, it shows all the Flash Player files, but it's not showing up in the Firefox addon manager, and not working on YouTube, or any other Flash Player sections of sites.
I installed the 64-bit version, because I have a 64-bit Windows.
It works on IE, but not on Firefox.
It seems like it installs fine, but then it doesn't looks like it "installs" it into Firefox. Or whatever...
Also, I have tried uninstalling it with the Adobe 64-bit Uninstaller, restarting my PC after uninstalling, then install the 64-bit Flash Player for Firefox... doesn't work.
I have done EVERYTHING I can do to try and get it to work, no luck...
Please, any help with be appreciated!Where can I find direct downloads of Flash Player 11 for Windows or Macintosh?
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I have been using the Adobe Flash Player 14 ActiveX with IE/Bing and Google, but I keep getting the request to install Adobe Flash Player 14 ActiveX plugins on the newly installed Firefox/Mozilla when browsing on certain sites. Why?
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Experimental Features
---------------------To make sure you do not get Google Chrome and or McAfee Security Scan as part of the Adobe Flash download if you forget to uncheck, try this link instead for the latest Flash version.
http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player.exe
As you can see, different Flash for different browsers. http://www.adobe.com/software/flash/about/ -
Adobe Flash Player doesn't install on my MacBook
When i run the adobe flash player download/install app it won't get further than 30%! Then it says; "Connection lost.. Trying to reconnect.." so i can't install it on my MacBook and i really need it! Can anybody help me please?
did the uninstall and here are the logs.
There are a bunch (since I have tried so much) with this:
2014-10-04 17:04:05 -0500 [E] SAU: End SAU run with exit code: 2001
Some say:
2014-10-24 16:16:22 -0500 [I] IM: ---------- log start ----------
2014-10-24 16:16:22 -0500 [I] IM: All install checks pass
2014-10-24 16:16:22 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-24 16:16:25 -0500 [I] IM: User does not have any processes that need to be closed.
2014-10-24 16:16:25 -0500 [I] IM: [install started]
2014-10-24 16:31:16 -0500 [I] IM: ---------- log start ----------
2014-10-24 16:31:16 -0500 [I] IM: All install checks pass
2014-10-24 16:31:18 -0500 [I] IM: User does not have any processes that need to be closed.
Some say: (but may be safari I needed to close)...
2014-10-25 07:25:56 -0500 [I] IM: ---------- log start ----------
2014-10-25 07:25:56 -0500 [I] IM: All install checks pass
2014-10-25 07:25:56 -0500 [W] IM: Unexpected umask value for process: 0
2014-10-25 07:25:59 -0500 [E] IM: User has 1 process that needs to be closed.
2014-10-25 07:25:59 -0500 [E] IM: Install failed with error code: 17.
2014-10-25 07:25:59 -0500 [I] IM: ---------- log end ----------
This is from the uninstall;
2014-10-28 07:32:22 -0500 [I] IM: ---------- log start ----------
2014-10-28 07:32:28 -0500 [I] IM: User does not have any processes that need to be closed before the Flash Player can be uninstalled.
2014-10-28 07:32:28 -0500 [I] IM: Uninstall Started
2014-10-28 07:32:28 -0500 [E] RA: Unable to execute privileged task '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud'
2014-10-28 07:32:28 -0500 [I] IM: [uninstall start]
2014-10-28 07:32:28 -0500 [I] IM: user authorized
2014-10-28 07:32:28 -0500 [I] IM: [file removal start]
2014-10-28 07:32:28 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-10-28 07:32:28 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/Flash Player.plugin'
2014-10-28 07:32:28 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-10-28 07:32:28 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Removed file: '/Library/Internet Plug-Ins/flashplayer.xpt'
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Shockwave Flash NP-PPC' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Flash Player.plugin' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/PepperFlashPlayer/PepperFlashPlayer.plugin' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/Flash Player Enabler.plugin' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/flashplayer.xpt' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Users/jacqmill/Library/Internet Plug-Ins/PepperFlashPlayer/manifest.json' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Removed file: '/Library/LaunchDaemons/com.adobe.fpsaud.plist'
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/fpsaud' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find file '/Library/Application Support/Adobe/Flash Player Install Manager/FPSAUConfig.xml' to remove.
2014-10-28 07:32:29 -0500 [I] IM: Did not find bundle receipt to remove.
2014-10-28 07:32:30 -0500 [I] IM: Removed file: '/Library/PreferencePanes/Flash Player.prefPane'
2014-10-28 07:32:30 -0500 [I] IM: Removed PrefPane preferences from within: ~/Library/Preferences/com.apple.systempreferences.plist
2014-10-28 07:32:30 -0500 [I] IM: [file removal end]
2014-10-28 07:32:30 -0500 [I] IM: [uninstall end]
Do you see anything that I may need to do? Thanks in advance!!
Pat Willener -
Adobe Flash Player Problem with Install
I too am having the same problem as the many of you with the Flash Player saying that it is installed on internet explorer 8 and yet every website wants me to down load the latest version like I don't have it. I realy am getting tired of see the same popup constantly. I can find no answer from Adobe for this issue. Its like we are being ignored. What up with this Adobe? I on the stick and give us an answer please.
Please do a clean install of adobe flash player, follow the steps mentioned below
http://forums.adobe.com/message/4041846#4041846#4041846 -
Adobe Flash Player won't install on Firefox
When I attempt to install 32-bit Adobe Flash Player 11.1.102.55 onto my Firefox (I use Windows Vista), it will not download and simply stops at 95%. I wait for 30 minutes, and it still doesn't download, so I close it. I would please like help. Thank you for responding to and/or reading this.
Where can I find direct downloads of Flash Player 11 for Windows or Macintosh?
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I go to install adobe flash player and nothing comes up. Firefox says I need to install missing plug ins, but when I go to install the missing plug ins, nothing comes up. Says something about doing it manually. I don't know what that is.
You can download the manual installers and run them to install Flash. Details are shown in the Adobe troubleshooting guide - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
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