Adobe Flash Player continues to be unavailable even after it's been downloaded
I have a Mac 10.6.8 computer and have installed the Flash Player numerous times, but have been unable to access certain things that require it.
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This error message appears when trying to view Youtube videos: "You need to upgrade your Adobe Flash Player to watch this video," even though I have already installed the suggested piece of software.
== URL of affected sites ==
http://www.youtube.comYou have 2 versions of "Shockwave Flash" (Adobe Flash Player) installed; one very old version (7.0 r19) and the current version (10.0 r45). You can see both "Shockwave Flash" plugins by going to Tools > Add-ons > Plugins. You can disable the old version 7 there.
<u>'''To disable the old version'''</u>:
http://support.mozilla.com/en-US/kb/Using+plugins+with+Firefox#Managing_plugins
<u>'''Remove the old plugin'''</u>
1. If the old version 7 is showing as "Adobe Flash Player 7 Plugin" in your Control Panel > Add or Remove Programs, you can remove it from there; click on it, click Remove. See: http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program
2. If the old version 7 is not shown in Add or Remove programs, see: http://support.mozilla.com/en-US/kb/Troubleshooting+plugins#Manually_uninstalling_a_plugin . Some of the old plugins are in the Plugins folder of your programs Firefox install folder and can be renamed or removed from there manually. -
Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly
Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly?
Regards, bricky3Thought for Today: “It may be that our prime purpose in life is simply to be kind to others.” – Source unknown.
Hi Pat,
Thank you for your advice – I had not tuned in to the “public forum” implications.
Much appreciated.
Best Regards,
Ray Bricknell
<mailto:[email protected]> [email protected] -
Adobe Flash Player cannot work on IE 9 after installation or updates
Because many users creating new bugs for the same problem with Internet Explorer 9
Here is the solution:
https://blogs.adobe.com/cnflash/2011/09/23/adobe-flash-player-cannot-work-on-ie-9-after-in stallation-or-updates/From last 1 week I'm facing an issue with flash player. Each time when I enable Shockwave Flash Object 11.1.102.55 add-on in IE9 it does not allow to load the page and show a message to recover the page and even sometimes browser got crashes. When I disable the Shockwave Flash Object 11.1.102.55 page loaded without flash and works fine.
I have installed Google Chrome and flash is working fine in Google Chrome browser but I need IE9 as most of my application IE9 supporting.
My system configuration is as follows
- OS : Windows Vista 32 Bit with SP2
- Browser : IE 9
- Antivirus: Kaspersky Internet Security
Below are some steps which I have taken to resolve this issue but no success:
- Uninstalled the IE 9 and found the same issue in IE 8
- Enable the ActiveX filter but after that page works fine but flash image will not display
Kindly let me know if you required any log files or information to solve this issue. I need help from adobe to solve my system problem. I have considered above steps also given by you but no use. I have log an issue with https://bugbase.adobe.com/ but not get proper response.
Below is my bugbase with adobe but there is proper response.
https://bugbase.adobe.com/index.cfm?event=bug&id=3113895
If anyone help me out please let me know on http://forums.adobe.com/message/4221999#4221999 -
""Install Adobe Flash Player.app" can't be opened because... not downloaded from the Mac App Store"
I jsut upgraded to 10.9 and it is up to date and also my safari is up to date (no updates available for it). My safari is saying that my flash is out of date. when I follow the links it lets me download but when I double click to install it tell me "“Install Adobe Flash Player.app” can’t be opened because it was not downloaded from the Mac App Store.". When I install the flash UNinstaller and try to install that, it tells me the same. I ALSO found the exact same problem when I tried to install the acrobat installer (some tried to download a pdf and the page told me that my acrobat reader 'might' be out of date). Any thought?
You're running up against the GateKeeper.
Download the offline installer: Flash Player 12.0.0.44 (Mac OS X) by right clicking and choosing "Download Linked File As".
Mount the DMG and when it opens, right click the installer and choose "Open".
You'll see a warning. Click "Open" again.
It will run from there. -
I am running Windows XP.
my firefox deleted the existing adobe flash player 10.3.183.7 BUT I'm unable to download the new flash drive 10.3.183.10. Now I can't play anything. Can I go back to the old flash player (10.3.183.7)?''There is something wrong with the download that Adobe is pointing too. You can get the working download here:
http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_10.exe
That solved my problem immediately.
I got this info from this post on the Adobe forum:
http://forums.adobe.com/message/3947097#3947097
Flash Download Problems
WindowsXP SP3
Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20110902 SeaMonkey/2.3.3
(Note well: Internally, SeaMonkey 2.3.3 is the same as Firefox 6.0.2. They both use the same Gecko 6.0.2 for rendering Web pages, interfacing with the Internet, downloading, etc.) They differ only in the user interface (menus, buttons, etc).
I see two problems when trying to download a new version of Flash Player from http://get.adobe.com/flashplayer/. .
1. Your Web server is sniffing for my browser. I select the "Download now" button, and I get the same page all over again. The navigation is looping. If I spoof Firefox 6.0.2, however, I do get a download. This means you are sniffing for "Firefox" when you should be sniffing for "Gecko".
2. While spoofing Firefox, the download gives me install_flashplayer10_chrd_aih.exe, which is not the installer for Flash Player 10.3.183.10. Instead, it is some kind of helper. To get the correct installer file, I had to search my archives to find the URI http://fpdownload.macromedia.com/get/flashplayer/current/licensing/win /install_flash_player_10.exe.
Both of these problems were previously cited in this forum at http://forums.adobe.com/message/3885371. Neither problem has been fixed. -
Why am I having trouble running Adobe Flash Player 11 on my 2011 Macbook Air? I've downloaded and installed it repeatedly; yet when I try to open certain images online or play certain Youtube segments, I get the message, "You must have Adobe Flash 11..." My computer tells me it is installed and running.
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 5.
1. If you're only having trouble with YouTube videos, sign in to your YouTube account and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
2. If you're getting a "blocked plug-in" error, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
3. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
4. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
5. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
6. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
7. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane. -
I am so frustrated about Adobe Flash player. I can not play any Facebook games, open certain files and pictures and documents that I need to access because not only does this phone not do it but my old Palm Pre couldn't do it either. I have had so many times where I needed to access things either online or via email, or message that I can not even look at because of this. I have to wait until I for home or ask someone else to do it for me which is embarrassing. I rave about my iPhone 4S all the time because it is truly great except for this. When it use to happen with my Pal Pre I figures once I got my iPhone that it wouldn't happen anymore but I guess I was completely wrong. I have had this problem for years and always get a message saying that it's being worked on. Well a couple of years is a long time to work on it. I understand about contracts and stuff but why is it taking a company such as Apple to be able to get it for their products? I get a lot and always want to play the games on Facebook but I can't do it on most of them at least the ones I have tried. So I can not play against anyone at that time I have to wait until I get home or use someone else's computer or something. Please tell me that in the extremely near future that this will not be a problem anymore. PLEASE!! I am sure I am not the only one out there who is having issues and if you do get it available please let there be an upload/upgrade for current phones and not just for future versions of Apple phones. That just wouldnt be very fair to all of your loyal customers and tell everyone to get your products because they are great and end up leaving this little problem out until they by your phone. Especially if they just got the phone they have. You guys are awesome with technology I have faith that you can make this available to all Apple products old and new by uploads or upgrades. Thank you hopefully can give me some info about the status with this or if there wen is one. I would have thought that being a company such as you are that it would already be taking care of right from the beginning and not wait years to take care of somewhat that is very important ro have especially when there is so much our there using Adobe Flash now. I am not sure if this is just a blog with customers or if the company actually sees these posts but I am just hoping company or not that someone knows something about this. Thank you for your time and for reading this entire post if you have even gotten this far.
Oh no... NOT THE 99-PAGER!!! Anything but THAT!!!
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Firefox insists that I install adobe flash player but the instructions given at the link on how to do it are incomprehensible. Can someone interested in Firefox take pity on me and please provide instructions, as the adobe site cannot seem to. Thanks
<u>'''Install/Update Adobe Flash Player for Firefox'''</u>: your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10''')
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''and'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
<u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
<u>'''Update Java'''</u>: your ver. 1.5.0_11 (~~red:very old~~); current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
(Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed. -
Adobe Flash Player and Windows XP 2002 version with 3.19 GHz download problems
Hi,
Any advice on how to download the free version of the Adobe Flash Player onto a Windows XP (year 2002) with 3.19 GHz compatibility computer?
Plus, what version of Adobe Flash Player should I use since my computer is timing out via Internet Explorer.
Thanks a mil.Download the Adobe Flash Player installer directly by clicking one of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers) -
Adobe flash payer installer keeps popping up even after I eject it (it's already installed)
Adobe Flash Player installer keeps putting itself on the desktop and every once in a while when I try to open something esle, it pops up too (usually it's either another small drive, or it's over my network when it pops up). It's already installed and I keep having to remove it from the finder.
Nevermind; I finally found it and put it in the trash (still tried popping up, but then hasn't appeared again since I sent it to the landfil - emptied trash)
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Need Adobe Flash Player on new iPhone 3G but won't let me download
A website says I need Adobe Flash Player. I selected the version to download (power-pc based Macs, not Intel-based Macs...just took a guess) and when I click to download it a message says "Safari can't download this file."
What should I do?I'm running into this when accessing my wireless controller at work, maybe Steve can put a boot in somebody's * real soon.
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Adobe Flash Player continuously crashing!
The flash player is constantly crashing on every site I go on! Any site that has even an ad that required the flash player, it will crash and slow down. It started 11/1/13 and It has been doing it non-stop since! I have updated flash, firefox, and shockwave; nothing helps!
Hi EZorb, your wish hopefully will come true in the new year: http://mozilla.github.io/shumway/
To all using Windows Vista, 7, or 8: make sure you take the time to disable the protected mode of the Flash Player plugin. Although it provides theoretical security benefits, it is buggy.
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
More detailed steps if you run into permission issues editing the mms.cfg file:
(1) In a My Computer or Windows Explorer window, open this folder:
C:\Windows\SysWOW64\Macromed\Flash
If that folder does not exist, then you are using 32-bit Windows, and you can open the following folder instead:
C:\Windows\System32\Macromed\Flash
''(Note: This folder exists on both 32-bit and 64-bit Windows, but on 64-bit Windows Firefox uses the Flash player in the SysWOW64 folder instead.)''
(2) Check for a file named mms.cfg:
(A) ''If mms.cfg exists,'' drag it to your '''Documents folder''' where you can edit it without being bothered about administrator privileges
(B) ''If mms.cfg does not exist,'' open your '''Documents folder''', right-click > New > Text File and name the new file "mms.cfg" (putting quotation marks around the file name help prevent Windows from tacking .txt onto the end)
(3) Open mms.cfg from Documents into a text editor such as Notepad. Add this on its own line (I put it last):
ProtectedMode=0
Save the file and close Notepad.
(4) Hold down the Ctrl key and drag the mms.cfg file back to the Flash folder to make a copy there, keeping the original in Documents
This change should take effect the next time you exit and restart Firefox. -
I just installed Firefox after many problems with IE and when I try to manually install Flash Player it says to click on RUN in the box. I have 2 choices - Save and Cancel. If anyone can help me with this I need it simple because this is totally new to me on Firefox.
SAVE it to your hard drive in a place where you will be able to find it. After download is complete, click or double-click on the file you downloaded to start the install.
#'''Install or Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
<br />
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.
*Adobe Shockwave for Director Netscape plug-in, version 11.5.8.612
*Adobe PDF Plug-In For Firefox and Netscape "9.4.1"
*Java Plug-in 1.6.0_02 for Netscape Navigator (DLL Helper)
**21 updates behind, including several security fixes
**Firefox 3.6+ needs at least Java 1.6.0_10
**<u>You should un-install the old version before downloading and installing the new version</u>. See link to un-install old versions below
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave for Director'''
#*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
#*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
#*When the download is complete, exit Firefox (File > Exit)
#*locate and double-click in the installer you just downloaded, let the install complete.
#*Restart Firefox and check your plugins again.
#*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''<u>Download link</u>''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''<u>Also see Download link</u>''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml -
When checking Firefox plugins it confirms that I am update with version 10.2.152.26. However other sources show that there is a later update 10.2.152.32
@MFC_0809,
Thanks for posting the screenshot, which confirms which installer (there are several) is being problematic.
Please try the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page, in the 'Still having problems' section.
Haravikk the Horse,
Do you license Flash Player? That is not a public download URL for Flash Player, so curious as to where you obtained that URL from.
Maria
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