Adobe Flash Player Install problem

Question

I have been trying to install Adope Flash player on my
computer. It seems to be installed but flash programs will not
open. When I look in the currently installed programs list the
Adobe Flash Player has a red X on it. What could be the possible
problem? I am using Windows XP home edition.
Thanks,

Answer 1

Hi regztfen,
If you’re having difficulties with the ActiveX
installer on IE these steps will typically resolve the issue:
Try this first: Instructions for uninstalling and reinstalling
the Flash Player:
1. First download the uninstaller to your desktop from here
http://www.adobe.com/go/tn_14157
2. Before running this uninstaller be sure to read the
instruction and close all running programs.
3. Open the following folder
C:\WINDOWS\system32\Macromed\Flash
4. Run the uninstaller
5. What files are left in this folder?
C:\WINDOWS\system32\Macromed\Flash
6. If there are files left, delete the Flash folder.
7. Install the Flash Player from here:
http://www.adobe.com/go/getflashplayer
8. Test the Flash Player here:
http://www.adobe.com/products/flash/about/
Also check your Internet Explorer ActiveX settings
Browser security settings should be chosen by you or by your
system administrator. For single users who do not have an
administrator, the Medium: Default Level allows you to view Flash
content. For any Custom Level, ensure that both the "Download
Signed ActiveX controls" and "Run ActiveX controls and plug-ins"
options are set to "Prompt".
To change your security level:
1. Open Internet Explorer.
2. Choose Tools > Internet Options.
3. Select the Security tab.
4. Select Custom Level.
5. Find the section "ActiveX controls and plug-ins".
6. Set ' Download Signed ActiveX Controls' to Prompt.
7. Set 'Run ActiveX Controls And Plug-ins' to Prompt.
If you are having trouble, make sure that your Internet
Explorer security level is not set to High or to a custom level
that does not allow viewing of ActiveX controls.
Finally, it may be that you have incorrect permissions in the
system registry:
To fix these Windows system registry permission conflicts you
can use Microsoft’s SubInACL tool.
Please download Microsoft’s tool to your desktop.
http://www.supportflash.com/reset_min.zip
1. Login as the User that has the incorrect permissions in
the system registry
2. unzip the “reset_minimal.cmd” and the
“subinacl.exe” to the desktop
*** Make sure both files are on the desktop
3. Close out all applications
4. Run the “reset.cmd” file
5. It will open a DOS like terminal and start running through
registry keys
6. When it is finished it will say “press any key to
continue”
7. At this point you can download the latest Flash Player
from here:
http://www.adobe.com/go/getflashplayer
Test the Flash Player here:
http://www.adobe.com/products/flash/about/
If you still require support, please open a free support case
here:
http://www.adobe.com/support/contact/