Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close
Seems that with the last 3 or 4 Flash Player updates, once the update is complete but before the installer actually exits, I get an error message box telling me that "Adobe Flash Player Installer/Uninstaller 11.2.r202 has encountered a problem and needs to close. We are sorry for the inconvenience.", etc., etc., etc. I've received this error message numerous times as most of the computers I work on are Windows XP SP3 (all updates) with Internet Explorer 8 as the browser, including my own computer and my wife's. If I could copy & paste the details, I would. But the temp file that's supposed to be created for error reporting purposes, isn't, and I'm not going to spend the next half an hour transcribing all the technical details. I just want you to be aware there's a problem with your installer. -kd5150-
I'm sorry you are running into this crash. To help investigate the problem, we'll need you to do a few things for us.
First, add the following line to the file mms.cfg (open in Notepad)
SilentAutoUpdateVerboseLogging=1
You can find the mms.cfg file here:
xp, vista, and windows 7 32bit: c:\windows\system32\macromed\flash\mms.cfg
windows 7 64bit: c:\windows\syswow64\macromed\flash\mms.cfg
Next, we'll want to get a crash dump so we can see what's going wrong. You can enable crash logging on Windows Vista or 7 using the following steps:
Download the following files: Enable Crash Logging.reg and Disable Crash Logging.reg.
Double-click the Enable Crash Logging.reg file. Click Yes in the Registry Editor dialog.
Restart your computer.
Let the updater/installer crash occur
After the crash, open a file browser window and type the following in the navigation bar:%localappdata%
Go to the CrashDump folder.
Select the most recent file that appears with the extension .dmp.
Double-click the Disable Crash Logging.reg file downloaded in Step 1 and click OK.
Restart your computer.
Zip up the .dmp file and mail it (or a dropbox link) to [email protected] with a link to this thread.
For XP, follow these steps:
Show hidden files. For more details, see the instructions for Windows XP.
Repeat the steps that resulted in the installer crash
After the crash, open the following folder: C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson
Locate the file named with the extension .dmp that corresponds with the correct date and time
Zip up the .dmp file and mail it (or a dropbox link) to [email protected] with a link to this thread.
In addition to the .dmp, please post or send me your Flash Installation.log.
Where do I find the Flash Player installation log on Windows?
Similar Messages
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Adobe Flash Player Installer/Uninstaller 11.5 r502 has encountered a problem and needs to close...
I'm baaaaaack...
Woke up this morning to a Flash Player update, performed the update and got this error message for my troubles. I thought you had this problem fixed.
Copied from cf48_appcompat.txt:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="InstallFlashPlayer.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="InstallFlashPlayer.exe" SIZE="16363960" CHECKSUM="0x332B4225" BIN_FILE_VERSION="11.5.502.135" BIN_PRODUCT_VERSION="11.5.502.135" PRODUCT_VERSION="11,5,502,135" FILE_DESCRIPTION="Adobe® Flash® Player Installer/Uninstaller 11.5 r502" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe® Flash® Player Installer/Uninstaller" FILE_VERSION="11,5,502,135" ORIGINAL_FILENAME="FlashUtil.exe" INTERNAL_NAME="Adobe® Flash® Player Installer/Uninstaller 11.5" LEGAL_COPYRIGHT="Copyright © 1996 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9F321" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.5.502.135" UPTO_BIN_PRODUCT_VERSION="11.5.502.135" LINK_DATE="11/30/2012 05:56:28" UPTO_LINK_DATE="11/30/2012 05:56:28" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="SASSEH.DLL" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="SASSEH.DLL" SIZE="113024" CHECKSUM="0xFCD43806" BIN_FILE_VERSION="1.0.0.1014" BIN_PRODUCT_VERSION="1.0.0.1014" PRODUCT_VERSION="1.0.0.1014" FILE_DESCRIPTION="ShellExecuteHook" COMPANY_NAME="SuperAdBlocker.com" PRODUCT_NAME="SuperAntiSpyware" FILE_VERSION="1, 0, 0, 1014" ORIGINAL_FILENAME="SASSEH.DLL" INTERNAL_NAME="SASSEH.DLL" LEGAL_COPYRIGHT="(c) Copyright 2004-2008 SuperAdBlocker.com " VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E0CA" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1014" UPTO_BIN_PRODUCT_VERSION="1.0.0.1014" LINK_DATE="07/18/2011 23:22:05" UPTO_LINK_DATE="07/18/2011 23:22:05" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
From Dr. Watson:
Microsoft (R) DrWtsn32
Copyright (C) 1985-2001 Microsoft Corp. All rights reserved.
Application exception occurred:
App: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlas hPlayer.exe (pid=2840)
When: 12/18/2012 @ 07:31:26.125
Exception number: c000001d (illegal instruction)
*----> System Information <----*
Computer Name: KD5
User Name: Keith A. Duncan
Terminal Session Id: 0
Number of Processors: 2
Processor Type: x86 Family 15 Model 2 Stepping 9
Windows Version: 5.1
Current Build: 2600
Service Pack: 3
Current Type: Multiprocessor Free
Registered Organization: Keith's Custom PC
Registered Owner: Keith A. Duncan
*----> Task List <----*
0 System Process
4 System
420 smss.exe
476 csrss.exe
500 winlogon.exe
544 services.exe
556 lsass.exe
720 svchost.exe
832 svchost.exe
872 MsMpEng.exe
932 svchost.exe
960 svchost.exe
1056 AvastSvc.exe
1192 Explorer.EXE
1324 spoolsv.exe
1624 MSASCui.exe
1636 avastUI.exe
1728 sgmain.exe
1760 FlashUtil32_11_5_502_110_Plugin.exe
108 SASCORE.EXE
152 svchost.exe
224 sgbhp.exe
1720 svchost.exe
1776 alg.exe
2840 InstallFlashPlayer.exe
3044 firefox.exe
3748 NOTEPAD.EXE
672 drwtsn32.exe
*----> Module List <----*
(0000000000400000 - 000000000139d000: C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFlas hPlayer.exe
(0000000001c60000 - 0000000001c67000: C:\WINDOWS\system32\oleaccrc.dll
(0000000010000000 - 000000001001f000: C:\Program Files\SUPERAntiSpyware\SASSEH.DLL
(0000000022200000 - 000000002221f000: C:\Program Files\SpywareGuard\spywareguard.dll
(000000003dfd0000 - 000000003e1bb000: C:\WINDOWS\system32\iertutil.dll
(000000003e1c0000 - 000000003ec5c000: C:\WINDOWS\system32\ieframe.dll
(000000004fdd0000 - 000000004ff76000: C:\WINDOWS\system32\d3d9.dll
(0000000059a60000 - 0000000059b01000: C:\WINDOWS\system32\dbghelp.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\uxtheme.dll
(000000005b860000 - 000000005b8b5000: C:\WINDOWS\system32\netapi32.dll
(000000005f800000 - 000000005f816000: C:\PROGRA~1\WIFD1F~1\MpShHook.dll
(0000000061880000 - 00000000618ba000: C:\WINDOWS\system32\OLEACC.dll
(0000000064d00000 - 0000000064d3c000: C:\Program Files\AVAST Software\Avast\snxhk.dll
(0000000068000000 - 0000000068036000: C:\WINDOWS\system32\rsaenh.dll
(000000006d990000 - 000000006d996000: C:\WINDOWS\system32\d3d8thk.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\system32\SAMLIB.dll
(0000000073000000 - 0000000073026000: C:\WINDOWS\system32\WINSPOOL.DRV
(0000000073420000 - 0000000073573000: C:\WINDOWS\system32\MSVBVM60.DLL
(0000000073b30000 - 0000000073b45000: C:\WINDOWS\system32\mscms.dll
(0000000073f10000 - 0000000073f6c000: C:\WINDOWS\system32\dsound.dll
(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\system32\powrprof.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\system32\Msimg32.dll
(00000000769c0000 - 0000000076a74000: C:\WINDOWS\system32\userenv.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\atl.dll
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\winmm.dll
(0000000076bf0000 - 0000000076bfb000: C:\WINDOWS\system32\psapi.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ab000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000773d0000 - 00000000774d3000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x- ww_61e65202\comctl32.dll
(00000000774e0000 - 000000007761e000: C:\WINDOWS\system32\ole32.dll
(0000000077690000 - 00000000776b1000: C:\WINDOWS\system32\ntmarta.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a80000 - 0000000077b15000: C:\WINDOWS\system32\crypt32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\msasn1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\Apphelp.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\version.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f03000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f59000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\system32\Secur32.dll
(0000000078130000 - 00000000781cb000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MS VCR80.dll
(000000007c420000 - 000000007c4a7000: C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MS VCP80.dll
(000000007c800000 - 000000007c8f6000: C:\WINDOWS\system32\KERNEL32.dll
(000000007c900000 - 000000007c9b2000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d7000: C:\WINDOWS\system32\SHELL32.dll
(000000007e410000 - 000000007e4a1000: C:\WINDOWS\system32\USER32.dll
(000000007e720000 - 000000007e7d0000: C:\WINDOWS\system32\SXS.DLL
*----> State Dump for Thread Id 0xb1c <----*
eax=7ffdf000 ebx=00000000 ecx=00000000 edx=fffffe8d esi=100126e3 edi=0012f728
eip=100126e4 esp=0012f6c4 ebp=0012f6ec iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200202
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\Program Files\SUPERAntiSpyware\SASSEH.DLL -
function: SASSEH
No prior disassembly possible
100126e4 feff ??? bh
100126e6 ffff ???
100126e8 8b45e4 mov eax,[ebp-0x1c]
100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)
100126f0 c3 ret
100126f1 8bff mov edi,edi
100126f3 56 push esi
100126f4 57 push edi
100126f5 33ff xor edi,edi
FAULT ->100126e4 feff ??? bh
100126e6 ffff ???
100126e8 8b45e4 mov eax,[ebp-0x1c]
100126eb e85d9cffff call SASSEH+0xc34d (1000c34d)
100126f0 c3 ret
100126f1 8bff mov edi,edi
100126f3 56 push esi
100126f4 57 push edi
100126f5 33ff xor edi,edi
100126f7 8db7e0a00110 lea esi,[edi+0x1001a0e0]
100126fd ff36 push dword ptr [esi]
*----> Stack Back Trace <----*
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\USER32.dll -
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\MSVBVM60.DLL -
ChildEBP RetAddr Args to Child
0012f6ec 7e418816 100126e3 000201da 00000113 SASSEH+0x126e4
0012f754 7e4189cd 00000000 100126e3 000201da USER32!GetDC+0x14f
0012f7b4 7e4196c7 0012f7dc 00000001 0012f804 USER32!GetWindowLongW+0x127
0012f7c4 7342a6b0 0012f7dc ffffffff 02223714 USER32!DispatchMessageA+0xf
0012f804 7342a627 00000002 0222373c 02220000 MSVBVM60!_vbaStrToAnsi+0x2f1
0012f848 7342a505 0222380c 00000002 00000b18 MSVBVM60!_vbaStrToAnsi+0x268
7343a3b8 73426c73 7342756a 734e7ee7 734e7f12 MSVBVM60!_vbaStrToAnsi+0x146
734e6754 0c2474ff ff0c408b 8b0c2474 11ff5008 MSVBVM60!BASIC_CLASS_QueryInterface+0x17
0424448b 00000000 00000000 00000000 00000000 0xc2474ff
*----> Raw Stack Dump <----*
000000000012f6c4 34 87 41 7e da 01 02 00 - 13 01 00 00 00 00 00 00 4.A~............
000000000012f6d4 00 00 00 00 e3 26 01 10 - cd ab ba dc 00 00 00 00 .....&..........
000000000012f6e4 28 f7 12 00 e3 26 01 10 - 54 f7 12 00 16 88 41 7e (....&..T.....A~
000000000012f6f4 e3 26 01 10 da 01 02 00 - 13 01 00 00 00 00 00 00 .&..............
000000000012f704 00 00 00 00 e4 f7 12 00 - dc f7 12 00 f8 1b 58 01 ..............X.
000000000012f714 14 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f724 10 00 00 00 00 00 00 00 - f8 f7 12 00 00 00 00 00 ................
000000000012f734 00 00 00 00 00 00 00 00 - 08 f7 12 00 f0 f2 12 00 ................
000000000012f744 a4 f7 12 00 8f 04 44 7e - 30 88 41 7e 00 00 00 00 ......D~0.A~....
000000000012f754 b4 f7 12 00 cd 89 41 7e - 00 00 00 00 e3 26 01 10 ......A~.....&..
000000000012f764 da 01 02 00 13 01 00 00 - 00 00 00 00 00 00 00 00 ................
000000000012f774 0c 1c 58 01 01 00 00 00 - 40 a3 42 7e 3c 37 22 02 [email protected]~<7".
000000000012f784 00 00 00 00 b4 f7 12 00 - 3b a4 42 7e dc f7 12 00 ........;.B~....
000000000012f794 00 00 00 00 00 00 00 00 - 7c f7 12 00 f0 f2 12 00 ........|.......
000000000012f7a4 ec f8 12 00 8f 04 44 7e - f0 89 41 7e ff ff ff ff ......D~..A~....
000000000012f7b4 c4 f7 12 00 c7 96 41 7e - dc f7 12 00 01 00 00 00 ......A~........
000000000012f7c4 04 f8 12 00 b0 a6 42 73 - dc f7 12 00 ff ff ff ff ......Bs........
000000000012f7d4 14 37 22 02 00 00 00 00 - da 01 02 00 13 01 00 00 .7".............
000000000012f7e4 00 00 00 00 00 00 00 00 - 30 c4 02 00 ad 02 00 00 ........0.......
000000000012f7f4 85 01 00 00 00 00 22 02 - 00 00 00 00 94 1e 22 02 ......".......".
Reference: http://forums.adobe.com/thread/990060?tstart=0 -kd5-Contents of FlasInstall.log (remember, 12-18 is the date in question. I've since updated Flash for Firefox as well - tried updating it via Secunia's online Software Inspector (12-20) but it seemed unsuccessful so I installed it from Adobe):
=O====== M/11.2.202.235 2012-05-12+11-56-31.281 ========
0000 [W] 00001113 C:\WINDOWS\system32\Macromed\Flash\\* 3
0001 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_32bit.exe" -iv 8 -install -au 1
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_2_202_235.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe
0015 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [I] 00000012
=X====== M/11.2.202.235 2012-05-12+11-56-33.468 ========
=O====== M/11.2.202.235 2012-05-12+12-02-11.015 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.281 ========
=O====== M/11.2.202.235 2012-05-12+12-02-11.109 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.235 2012-05-12+12-02-11.359 ========
=O====== M/11.2.202.235 2012-05-12+12-02-08.984 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_2_202_235.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.2.202.235 2012-05-12+12-02-13.453 ========
=O====== M/11.3.300.257 2012-06-10+11-21-05.640 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AA720A4B-0FCF-45E6-8A21-13C0371E4D79}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe 5
0003 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_ActiveX.exe/ 2
0004 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_257.ocx
0005 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
0006 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll
0007 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0010 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0012 [I] 00000012
=X====== M/11.3.300.257 2012-06-10+11-21-26.750 ========
=O====== M/11.2.202.235 2012-06-10+11-16-46.500 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.2.202.235 2012-06-10+11-24-21.734 ========
=O====== M/11.3.300.265 2012-07-15+19-56-04.140 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{F4A5D500-713F-4F32-B19C-40E0289DC268}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_265.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.265 2012-07-15+19-56-19.843 ========
=O====== M/11.3.300.257 2012-07-15+19-54-08.421 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.257 2012-07-15+19-56-33.312 ========
=O====== M/11.3.300.268 2012-07-30+11-42-50.859 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{C2AD5AD9-D229-405A-8EF0-1F71D320EBBE}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_268.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.268 2012-07-30+11-43-18.812 ========
=O====== M/11.3.300.265 2012-07-30+11-29-23.343 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_265_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.265 2012-07-30+11-51-19.500 ========
=O====== M/11.3.300.271 2012-08-20+10-39-01.578 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{EE426B07-2D41-4C79-9728-31FC829A4BE8}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe 5
0003 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx
0004 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
0005 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+10-39-20.890 ========
=O====== M/11.3.300.268 2012-08-20+10-27-44.609 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_268_ActiveX.exe" -update activex
0001 [I] 00000011 0
=X====== M/11.3.300.268 2012-08-20+10-52-29.921 ========
=O====== M/11.3.300.271 2012-08-20+14-28-01.687 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe -maintain activex
0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0004 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0005 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0006 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0007 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0008 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0009 [W] 00001021
0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe 5
0014 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+14-28-13.953 ========
=O====== M/11.3.300.271 2012-08-20+14-29-49.812 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========
=O====== M/11.3.300.271 2012-08-20+14-29-49.828 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.3.300.271 2012-08-20+14-29-50.125 ========
=O====== M/11.3.300.271 2012-08-20+14-29-47.921 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_3_300_271_ActiveX.exe/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_3_300_271_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.3.300.271 2012-08-20+14-29-51.296 ========
=O====== M/11.2.202.235 2012-09-02+15-18-15.343 ========
0000 [I] 00000010 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe -maintain plugin
0001 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0010 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0011 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0012 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0013 [W] 00001036 Software\Opera Software/Last CommandLine 2
0014 [W] 00001036 Software\Opera Software/Last CommandLine 2
0015 [W] 00001036 Software\Opera Software/Plugin Path 2
0016 [W] 00001036 Software\Opera Software/Plugin Path 2
0017 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe 5
0018 [I] 00000012
=X====== M/11.2.202.235 2012-09-02+15-18-21.109 ========
=O====== M/11.4.402.265 2012-09-02+15-26-49.625 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_11_2_202_235_Plugin.exe/ 2
0014 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_265.dll
0015 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe
0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0018 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0019 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0020 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0021 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-26-52.015 ========
=O====== M/11.4.402.265 2012-09-02+15-28-43.296 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-28-43.453 ========
=O====== M/11.4.402.265 2012-09-02+15-28-40.109 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20
0004 [I] 00000018
0005 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_3_300_271.ocx 20
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-28-44.578 ========
=O====== M/11.4.402.265 2012-09-02+15-34-47.234 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0023 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0024 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
0027 [W] 00001036 Software\Opera Software/Plugin Path 2
0028 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-34-56.843 ========
=O====== M/11.4.402.265 2012-09-02+15-35-00.828 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-35-06.031 ========
=O====== M/11.4.402.265 2012-09-02+15-35-09.671 ========
0000 [I] 00000010 "C:\Documents and Settings\Keith A. Duncan\Desktop\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.265 2012-09-02+15-35-13.875 ========
=O====== M/11.4.402.265 2012-09-02+15-48-47.031 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_265.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe
0015 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0016 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-48-49.484 ========
=O====== M/11.4.402.265 2012-09-02+15-50-57.421 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-50-57.531 ========
=O====== M/11.4.402.265 2012-09-02+15-50-57.515 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.4.402.265 2012-09-02+15-50-57.796 ========
=O====== M/11.4.402.265 2012-09-02+15-50-55.203 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.dll
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.4.402.265 2012-09-02+15-50-58.843 ========
=O====== M/11.4.402.287 2012-10-15+22-24-25.062 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AD84480A-5129-4AA7-8702-29EA328079A0}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe 5
0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_4_402_287.dll
0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe
0012 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0013 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0016 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0017 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0018 [I] 00000012
=X====== M/11.4.402.287 2012-10-15+22-24-37.687 ========
=O====== M/11.4.402.265 2012-10-15+21-43-09.734 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_265_Plugin.exe" -update plugin
0001 [I] 00000011 0
=X====== M/11.4.402.265 2012-10-15+22-24-37.906 ========
=O====== M/11.4.402.287 2012-11-13+12-04-49.656 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_4_402_287_Plugin.exe" -update plugin
=X====== M/11.4.402.287 2012-11-13+12-10-36.078 ========
=O====== M/11.5.502.110 2012-11-13+12-12-01.593 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.455f94260a91b740cbea277a1edb36914a894128\install_flash_player.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_110.dll
0010 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe
0011 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0012 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0013 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0014 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0016 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0017 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0018 [I] 00000012
=X====== M/11.5.502.110 2012-11-13+12-12-05.562 ========
=O====== M/11.5.502.110 2012-11-13+12-22-30.515 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx 20
0003 [I] 00000018
0004 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_4_402_265.ocx 20
0005 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0006 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
0007 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.dll
0008 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0014 [I] 00000012
=X====== M/11.5.502.110 2012-11-13+12-22-35.812 ========
=O====== M/11.4.402.287 2012-11-30+14-43-47.171 ========
0000 [I] 00000010 "F:\Flash Player Uninstaller.exe" -force
0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0003 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0011 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0013 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0023 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0024 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0025 [W] 00001036 Software\Opera Software/Last CommandLine 2
0026 [W] 00001036 Software\Opera Software/Last CommandLine 2
0027 [W] 00001036 Software\Opera Software/Plugin Path 2
0028 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.287 2012-11-30+14-43-52.937 ========
=O====== M/11.4.402.287 2012-11-30+14-43-56.453 ========
0000 [I] 00000010 "F:\Flash Player Uninstaller.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [W] 00001018
0005 [W] 00001037 Software\Macromedia\FlashPlayer\SafeVersions/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0007 [W] 00001019
0008 [W] 00001020
0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0010 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0013 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0014 [W] 00001021
0015 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0018 [W] 00001048
0019 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0022 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0027 [W] 00001018
0028 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0029 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0030 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0031 [W] 00001019
0032 [W] 00001020
0033 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0034 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0035 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0036 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0037 [W] 00001021
0038 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0039 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0040 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0041 [W] 00001048
0042 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0043 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0044 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0045 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\{2CA4F306-B280-4ab2-B5E1-1DFA3583F046}/C:\WINDOWS\system32\FlashPlayerCPLApp.c pl 2
0047 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0048 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0049 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0050 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0051 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0052 [W] 00001036 Software\Opera Software/Last CommandLine 2
0053 [W] 00001036 Software\Opera Software/Last CommandLine 2
0054 [W] 00001036 Software\Opera Software/Plugin Path 2
0055 [W] 00001036 Software\Opera Software/Plugin Path 2
=X====== M/11.4.402.287 2012-11-30+14-44-01.593 ========
=O====== M/11.5.502.110 2012-11-30+15-47-26.875 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.5.502.110 2012-11-30+15-47-27.062 ========
=O====== M/11.5.502.110 2012-11-30+15-47-22.531 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.7314133f438213f459420d8d13e1f99d9727fa56\install_flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_110.ocx
0007 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.exe
0008 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_ActiveX.dll
0009 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+15-47-28.484 ========
=O====== M/11.5.502.110 2012-11-30+15-49-57.781 ========
0000 [I] 00000010 "C:\Documents and Settings\All Users\Application Data\Adobe\AIH.9947af2949bc1e81dd7b96b50528d1baf6bac22b\install_flash_player.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0007 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_110.dll
0014 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe
0015 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0016 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0017 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0018 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0019 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0020 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0021 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0022 [I] 00000012
=X====== M/11.5.502.110 2012-11-30+15-50-02.031 ========
=O====== M/11.5.502.135 2012-12-18+12-08-59.187 ========
0000 [I] 00000010 "C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\{AB857A0A-32D6-44DB-9A26-2FF8EEEADB17}\InstallFla shPlayer.exe" -iv 4
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0003 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2
0004 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0005 [W] 00001036 Software\Opera Software/Last CommandLine 2
0006 [W] 00001036 Software\Opera Software/Last CommandLine 2
0007 [W] 00001036 Software\Opera Software/Plugin Path 2
0008 [W] 00001036 Software\Opera Software/Plugin Path 2
0009 [W] 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe 5
0010 [I] 00000014 C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_5_502_135.dll
0011 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_Plugin.exe
0012 [I] 00000024 C:\WINDOWS\system32\Macromed\Flash\plugin.vch
0013 [I] 00000017 C:\WINDOWS\system32\Macromed\Flash
0014 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0015 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0016 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0017 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0018 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0019 [I] 00000012
=X====== M/11.5.502.135 2012-12-18+12-09-16.328 ========
=O====== M/11.5.502.110 2012-12-18+12-06-47.359 ========
0000 [I] 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_110_Plugin.exe" -update plugin
0001 [I] 00000011 0
=X====== M/11.5.502.110 2012-12-18+12-31-26.328 ========
=O====== M/11.5.502.135 2012-12-20+17-46-14.109 ========
0000 [I] 00000010 C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9235c435df33687\install_fl ash_player_11_active_x.exe -install -force
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_135.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.dll
0005 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.135 2012-12-20+17-46-22.359 ========
2012-12-20+17-47-33.265 [error] 1226 1062
=O====== M/11.5.502.135 2012-12-20+17-47-27.062 ========
0000 [I] 00000010 C:\DOCUME~1\KEITHA~1.DUN\LOCALS~1\Temp\60377607-a0fb-49b0-adba-9235c435df33687\install_fl ash_player_11_active_x.exe -install -force
0001 [I] 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash32_11_5_502_135.ocx
0003 [I] 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.exe
0004 [I] 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil32_11_5_502_135_ActiveX.dll
0005 [I] 00000023 C:\WINDOWS\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\WINDOWS\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
=X====== M/11.5.502.135 2012-12-20+17-47-33.296 ========
-kd5- -
Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close. We are
I get following message:
Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.
How can I solve this?People,
Listen. This service is, has been and seemingly will be: FREE. So while emotions are running on the hot side of the guage, let's remember; it is FREE. Adobe owes no one anything. Now who's to blame, really? We, the people are to blame. Why? Because everyone has been ok with the fact that one company essentially designed and released a technology for streaming from the net. One company. And almost all of us are using this one company's technology to stream; for FREE.
But now we are not ok with it when, after we are prompted to update, we have the issue of it not working? We all never saw the ridiculously high potential for this one company to screw things up, intentionally or otherwise? What the ramifications, that we are now experiencing, might be? Nah, we just took it for granted that we would continue to be served. Well the serve came, everyone. Mistake or otherwise.
It's like this country [US], up until four-years ago. Everyone was either running around with snow shovels and hefty garbage bags to gather all the money they were making or sailing the seas of expectation and an, 'I am out there to get mine' attitude, and then the sh*t hits the fan and now people are complaining? About the very system until four years ago was spoon feeding them poolside with mai-tai's? While it was crushing everyone else in the known world?
No doubt it seems incredulous that a multi-billion dollar company has an IT department that would include in an update, for their own software, that would be inconducive to working. No doubt. But keep in mind: we are all either using browsers by Apple or MS. Anything happens to these browsers, including a virus or anything else that threatens our use of them and...?
So climb off the haughty, 'I deserve' crap and walk on the solid ground of trying to resolve this issue here at Adobe and around the net. If we were to band together, as the 99%, we could solve this, no problem. But then that holds true with resolving this fictitious economic downturn nonsense, that we solidly take for truth at face value, because our mainstream media says so. But no other species on this rock flying through space would know what the f*ck we were talking about. -
Error: Flash Player "Adobe Flash Player Update Service 11.3 r300 has encountered a problem ..."
I get the following message as soon as I boot up my PC:
"Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience."
Anyone else experiencing the same problem?
According to Adobe, this is the first time they've heard of this issue.RE:
23. jbacinti, --Jul 22, 2012 2:30 PM in reply to Carolo43
Unchecking auto updates does not stop the message for me.
Sorry to hear that too. I actually recommended this to a few friends who were having the same issue, and it worked for them.
But, I'm wondering.... Have you tried disabling the check for updates settings in both the (Window's Control Panel's) Global settings manager and the (online) Global Notifications Settings panel? (That's the one on this page -- http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager02.htm l ) On that page, click on the "Globe with the Check Mark" tab and make sure that the box is blank.
Hope this helps.
Ortho_Fan -
Adobe Flash Player Installer / uninstaller 10.1 R85 has stopped working
I cannot get Flash player to install on my desktop.
This is the message i get whenever I try to install latest Flash player:
"Adobe Flash player installer / uninstaller 10.1 R85 has stopped working"
And it just quits, cannot continue. I've tried uninstalling...but nothing.
Running IE8 with Vista 32 - Home Premium SP2.
Thank youNO, just a windows pop-up with the message:
"Microsoft Windows
Adobe Flash player Installer/Uninstaller 10.1
r85 has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available."
And then just the option to "close program". This happens at the point of me trying to install the
program from the saved download on my desktop, directly through a website or any other method I've tried.
Thanks -
Adobe Flash CS5 has encountered a problem and needs to close
Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Houseatry this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer. -
Adobe Reader has encountered a problem and needs to close.
When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
> -
Getting "adobe Reader has encountered a problem and needs to close
On Windows XP service pack 3. Adobe Reader X
Get "Adobe Reader has encountered a problem and needs to close." . I have uninstalled adibe and reinstalled it and problem came back within 2 weeks after working for a short time.Try the following:
Uninstall Adobe Reader X
Reboot your computer
Delete directory C:\Program Files\Adobe\Reader 10.0
Download the EXE or the MSI installer from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/ and execute e.g. either of the following files:
AdbeRdr1010_en_US.exe
AdbeRdr1010_en_US.msi
Good luck! -
Adobe Reader want open - 'Adobe Reader 9.4 has encountered a problem and needs to close'
Hello,
Idesperatelly need a help with this. Adobe Reader simply can't open and I have over and over the same information 'Adobe Reader 9.4 has encountered a problem and needs to close.' Obviously there is error raport created for this problem and the help I have from Microsoft is absolutelly useless. I already uninstall all acrobate and adobe programs and install adobe reader again, but nothing change. Now I stuck with some different program as temporary solution and no solution for this problem. Please if anybody have idea how to solve it... Pls heeelp!!!!After 3 uninstall's and 3re-installs for AR 9.4 and no solutions forthcoming from the AR tech's/personnel, I have decided to go with another PDF reader that seems to be working fine. Please remove me from your e-mail listing. I tried but not successful as I still receive mail from Adobe about problems not even related to mine. During my search at adobe, I found many users with the same problem but no fix available. You would think that a update correcting these product would be in order. So again, remove me from the AR e-mail list. TU
-
Help! - Error: Adobe Reader 8.1 has encountered a problem and needs to close.(5/07/08)
When I download and install Adobe Reader 8.1.2 the final installation messages says it was a successful installation. All looks good, but when I try to open it I get the error message:
Adobe Reader 8.1 has encountered a problem and needs to close.
I have uninstalled and re-installed several times, but with the same result.
I have Windows XP Pro, plenty of free disc space and memory.
I used to have Adobe Reader 7, and it worked perfectly. I inadvertently uninstalled it, and wish I could re-install it but that download doesnt seem available.
Attempts to fix:
Cleaned disc and de-fragmented.
Disabled antivirus software.
Ideas anyone?
Thanks, JeffJune,
Adobe Reader 8.1.1 has been corrupted---8.1.2 is supposed to remedy this. TRY "WINDOWS INSTALLER CLEANUP UTILITY"
1. Open Browser---Type in "WINDOWS INSTALLER CLEANUP UTILITY"
2. When results appear--Look for "support,microsoft.com-DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"-----CLICK
3. When page opens-scroll down to "Download the Windows Installer Cleanup Utility Now"
(Read instructions or not)
4. When "File Download-Security Warning" box appears--CLICK-"RUN"
5 After download completes--Open "PROGRAMS" on your computer and look for "WINDOWS INSTALL CLEANUP"--CLICK to open
6. When "box" opens--look for 8.1.1 or Adobe 8.1.1--CLICK (HIGHLIGHT)
CAUTION-----DO NOT HIGHLIGHT ANY OTHER PROGRAM---CAUTION
7. At bottom of "box"----CLICK-"REMOVE"
8. Go back to "CONTROL PANEL-ADD/REMOVE PROGRAMS"--Adobe should not be there.
9. Download "ADOBE READER 8.1.2 From Adobe web-site -
Quicktime player has encountered a problem and needs to close.
Hi, I'm having real problems running QT on my pc. I've tried several combinations eg- 7.02 with Itunes, 7.02 without itunes plus also the last 6.? version.
Each time,the programme is fine until it reboots. Then it is unable to open either programme- bringing up 'Quicktime player has encountered a problem and needs to close' screen.
I'm guessing its quite a common problem but I don't have enough time to trail through all the posts.
Please can someone offer me some advice, Its driving me crazy!
ThanksCan someone please help me with this??
I can't reinstall quicktime or uninstall
it says i am missing quicktime/installer.msi and then it closes -
Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)
I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
TonyTony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal -
Adobe Audition has encountered a problem and needs to close.
I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicagostevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else. -
Adobe Captivate has encountered a problem and needs to close. We are sorry for the inconvenience.
I am trying to use Adobe Captivate 5 and I am receiving this message when trying to open the application,
"Adobe® Captivate® has encountered a problem and needs to close. We are sorry for the inconvenience."
Can you explain how this issue can be resolve!?Hi there,
On which operating system are you using Adobe Captivate?
Please recreate the preferences of Captivate, following is the location of Captivate Preferences:
Windows 7: C:\Users\[user name]\AppData (hidden folder)\Local\Adobe\Adobe Captivate 5 folder
Windows XP: C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 5 folder
Mac: /Users/[user name]/Library/Preferences/Adobe Captivate 5 folder
rename Captivate 5 to Captivate 5_old
and then try to launch Captivate 5
Thanks. -
Adobe Acrobat has encountered a problem and needs to close.
Just recently when I launch Acrobat X after about 10 seconds I get this error, "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience." I can create PDFs and open PDFs for 10 seconds. I've done a repair of Acrobat, I tried a new user account, and I disbled all my start up items. I still get the same error I have no clue what to do. Any suggestions?
J.R.OK Will, I pressed ctrl + Shift and double clicked on a desktop icon of a file.pdf I had saved there and it opened and is still open. By not pressing ctrl + Shift the file opens then closes with that error in about10 seconds.
So now, what has that proved to us is the issue? Doesn't that load Acrobat without all the extensions?
This issue just started a few days ago and all I remember installing on my computer were some Window's updates.
J.R.
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