Adobe Flash Player outdate
Hi, I have this problem with my adobe player every time I get into safari:
"Attention! Your current version of Adobe Flash player is outdated! Your computer is vulnerable to malware now. Update your Adobe Flash player now."
Does some one ha
The update alerts are fake, and are intended to mislead you into installing malware and/or to steal your identity.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting well-known websites such as Google, YouTube, or Facebook, then they're the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert a paper clip and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
Then go through the initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set another strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
If you downloaded and installed what you thought was a software update, ask for instructions.
Similar Messages
-
It pops up randomly and won't let me click out of it. I'm certain it's malware or something like that, but I can't seem to stop it from happening. Below is a page that I'm directed to each time. I think all this started from me clicking on someone's tumblr page.
Here's another image from a different tumblr page. I'm afraid to download it because I don't know what it will do.You should ignore it.
You should updeate only either from System > Flash Player > Check Now
or direct from Adobe site.
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Chrome has built in Flash Player. This is bogus warning. -
Warning: Your Adobe Flash Player version is outdated. (false error message)
When I get this false error message and click on the link, Adobe tells me my current Flash Player version is 11.9.900.170 and "Your system is: Windows 64-bit, English". I actually have an iMac with OSX 10.7.5, and Adobe Flash Player 11.9.900.170 already installed. I've reinstalled, deleted Flash Player completely and reinstalled several times and yet I continue getting these false "Windows 64-bit" update needed error messages for my iMac computer. How do I stop these false error messages?
I'm having a similar issue on both my Macbook Pro (OSX Mavericks), my iPhone 5S (iOS 7.0.4) and my wife's iPhone 5C (iOS 7.0.4). It happens on almost every site I viisit and when I launch some apps. I've cleared histories, caches and turned Javascript on/off. Also, get the "warning" when I use Chrome for iOS. I've added an image below of what it looks like on my phone. I'm attempting a factory restore on my 5S. I'll let you know if it helps.
-
Tried to install Adobe Flash Player - says old version is outdated. Why does it say blocked plug in?
Tried to install Adobe Flash player update. Site says blocked plug- in ---so did the update work?
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser. -
How come adobe flash player does not work on my macbook air
when on yahoo and i select to watch a video it doesn't play and any other website with a similar format.
But i have downloaded and installed adobe flash player but yet i am still experiencing these problems. Is there another way or am i just missing something?If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
I have a mac book pro and have already downloaded adobe flash player. However when i go to watch a video it says "Blocked Plug In". But my adobe is already up to date. Can someone help me to fix this so i can watch videos?
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 7. Back up all data before making any changes.
Step 1
You might have to log out or reboot before a Flash update takes effect.
Step 2
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch the browser.
If the warning persists, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 5
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 6
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 7
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 8
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
How do I choose and then install the correct version of Adobe Flash Player for my machine?
First thing - My computer - PROCESSOR: Intel Celeron 450 @2.2 Ghz, MEMORY: 4GB, OS: Windows 7 Home Premium SP1 64 bit, BROWSER: IE 9.0.8112.16421
Everything was hunky-dory until the auto-installer updated my version to the Flash Player 11.2 version and that's when it all went downhill. As soon as it installed that version, none of the TV networks, news networks or Hulu recognized that I had Adobe Flash Player. In addition, I could no longer create a blank new tab in IE or use the tools button (the little gear symbol) in the upper right hand of an IE window. Because of the IE problems, I figured it was a problem with IE and went about searching for a solution in that arena. I finally found something at Microsoft that helped me determine if it was an IE problem and went through the various steps. The final step required booting into safemode and trying to replicate the problem. IE worked fine in safemode so, Microsoft determined the problem had to be with outside influences.
After several frustrating attempts with other fixes including virus scanning and firewall settings, the problem persisted. I then un-installed Flash Player per Adobe's instruction and re-installed the recommended 'latest' version. The problem remained. So, when all else had failed I did a full system restore to a point over a month ago, which is prior to the occurence of the problem, while at the same time noting which drivers and programs would be affected. I already had a sneaking suspicion that it was Flash Player because I read the full system requirements for the recommended version that the auto installer was trying to install (see below). I then began updating everything one at a time to see if any of the windows/software/driver updates had any affect on IE. None did until I got to the Adobe Flash Player and updated it.
Now, what I think the problem is: The auto installer ONLY looks at Operating System and Browser to determine which version of Adobe Flash Player is correct. In this regard, my machine should use the latest 11.2 version. HOWEVER, if you look at the full system requirements for the 11.2 versions, you will note that it requires a...... 2.33 Ghz processor! In this regard, 11.2 is NOT the correct version for my machine as it only has a 2.2 Ghz processor. And I think therein lies the problem.
So. I freely admit that I am not a computer expert and am, in fact, so far removed from ever even contemplating wearing such a title that I'm sure all who read this are sitting in your offices having a good laugh at my expense. As such, I welcome anyone and everyone to tell me what I've done wrong and how I should go about fixing it. If my deductions are correct, then could someone please tell me how to choose the correct version for my machine and then tell me how to actually install it on my machine.
I know that this is a long post and I thank you all for your patience and any help you choose to offer me.Mr. Willener,
Thank you for your reply.
I did un-install and then re-install per the Adobe recommendations which are what you listed in your reply. The problem remained until I did a MS Windows restore to a restore point a month or so ago. The IE problems vanished. However, now I'm using an outdated and unsupported version that is lower than most of the web pages require for their sites, at least the ones I want to view (they all say I need to upgrade my Flash Player which, when I did, put me in this fix).
As to:
Pat Willener wrote:
Usuallyexasperated wrote:
it requires a...... 2.33 Ghz processor!
You can safely ignore that requirement; it is simply not true.
Why would Adobe post a system requirement of 2.33 Ghz for 11.2 if it simply were not true?
Message was edited by: Usuallyexasperated -
I uninstalled adobe flash player from my Mac Leopard OS X 10.5.8 and need to get a new version but it asks for the 10.6 before installing and apple won't accept it or the installation is not complete. Now I have no adobe and can't access any apps period without that and the plug-in. The directions are too confusing.
Okay, a few comments... first, that tech at Future Shop has his numbers wrong. As of January of this year, according to my testing, Norton is actually only 73% protection against currently-active Mac malware. That's pretty darn bad, especially when you factor in the fact that Norton is well-known for causing problems. You may think Norton hasn't caused you any problems, but if you've had it installed for 15 years, you'd probably be shocked at how your machine would perform without it. It's probably a large part of the reason that you keep seeing that rainbow wheel cursor.
If Norton's log shows no malware, that doesn't mean Norton caught it, it means Norton never saw any malware to begin with. Which, since it's not so good at spotting it, doesn't really mean much.
Mac malware is rare enough that you've probably never seen any. However, note that running an outdated version of Flash is one of the dangerous things that could change that. Insecure versions of Flash were known earlier this year to be exploited by Mac malware. All you'd have to do is visit the wrong website and you'd be infected.
For this reason, regardless of what you do about anti-virus software, I strongly advise that you not install one of those outdated versions of Flash. If your computer is able to run Mac OS X 10.6 (Snow Leopard), you should upgrade to that system, then update it fully (Apple menu -> Software Update). Not only is there no known malware currently capable of infecting a fully up-to-date Snow Leopard system, but you'll also be able to run a more secure version of Flash.
You can purchase Snow Leopard here:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard -
How to make Adobe Flash Player the default player for .flv, .f4v files?
I have currently installed from Adobe the following applications:
Adobe Bridge CS6 (64bit)
Adobe Bridge CS6
Adobe Dreamweaver CS6
Adobe Encore CS6
Adobe ExtendScript Toolkit CS6
Adobe Extension Manager CS6
Adobe Fireworks CS6
Adobe Flash Professional CS6
Adobe Illustrator CS6 (64bit)
Adobe InDesign CS6
Adobe Media Encoder CS6
Adobe Photoshop CS6 (64bit)
Adobe Prelude CS6
Adobe Premiere Pro CS6
Adobe SpeedGrade CS6
Adobe Flash Builder is not installed.
Adobe Premiere After Effects is not installed.
I've just downloaded Adobe Flash Player 13, but .flv files and .f4v files are not played by Adobe Flash Player. I've tried to make it default player but i didn't release which file .exe to browse for (by right-clicking and choosing Open with > Choose default program...).There's a Flash Player Projector (standalone) in the Flash Professional CS6/Players folder, but it's usually outdated.
When browsing to an app to use from the Properties window, go there, but... download this one: Windows Flash Player 13 Projector and replace the Flash Player that's in that folder.
If you're looking to test Flash files you've authored, then you'll need the Projector, but if you're just looking for a good player for FLV and F4V, then you should use VLC Media Player. http://www.videolan.org/ -
Adobe Flash Player does not work with Safari. What can I do?
Hi,
I have a MacBook Pro, Retina, 15 inch, late 2013, 2 GHz Intel Core i7, using OS X 10.9.4. I have installed Adobe Flash Player. In my System Preference, in the advanced settings, it is set to install updates also tells me that I have the NPAPI Plug-in (version 14.0.0.145) installed but not the PPAPI Plug-in. Is this the reason why it does not work with Safari (keeps telling me to download the app, which I did but still does not work)? Is there any way I could fix the problem? Please, help.
Thanks.If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
HT5655 Adobe Flash Player not working after installing
I've just bought a brand new macbook pro and have tried to download adobe flash many many times and it just won't work. It tells me that I need adobe Flash player so I click the link, which takes me to the adobe website, I then download it, follow all the prompts and installation is complete. But then I go back and the message appears again that I need adobe flash player!!! I am about to tear my hair out, please help!
If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. In rare cases, you might have to log out or reboot to force a Flash update to be recognized. For a "missing plug-in" error, start with Step 6. Back up all data before making any changes.
Step 1
You might have to log out or reboot before a Flash update takes effect.
Step 2
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 3
If you get a warning of a "blocked" or "outdated" plug-in, then from the menu bar select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch the browser.
If the warning persists, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Open this folder as in Step 3:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 5
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 6
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 7
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
Step 8
In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane. -
Does my 2008 macbook pro need adobe flash player and why is it so slow?
I was at another question and they had recommended downloading EtreCheck to get their question.
I am trying to find out if I need Adobe flash player installed?
Also, my Macbook Pro works fine online for speed, but opening any applications (pages, numbers, iPhoto,) anything installed is painfully slow.
It plays youtube just fine.
EtreCheck version: 1.9.14 (50)
Report generated August 19, 2014 at 9:02:17 AM PDT
Hardware Information: ?
MacBook Pro (15-inch, Late 2008) (Verified)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 41 days 19:36:34
Disk Information: ?
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 249.2 GB (153.6 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information: ?
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[loaded] com.Cycling74.driver.WondershareAudioDevice (1.5.2) Support
Startup Items: ?
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons: ?
[failed] com.apple.wdhelper.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
Launch Agents: ?
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.wondershare.AllMyMusic.Agent.plist Support
User Launch Agents: ?
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
User Login Items: ?
To-do Lists
BusyCal
Mail
QuickCal1522
BusyCalAlarm
NotesTab
Calendar
AdobeResourceSynchronizer
ElementsAutoAnalyzer
Printer Pro Desktop
HPEventHandler
HP Scheduler
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
CouponPrinter-FireFox_v2: Version: Version 1.1.6 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 6.0 Support
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.0.61118.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 232.09 GB Disk used: 89.03 GB
Destinations:
LaCie [Local] (Last used)
Total size: 465.44 GB
Total number of backups: 43
Oldest backup: 2012-10-31 19:04:59 +0000
Last backup: 2014-08-15 01:30:09 +0000
Size of backup disk: Adequate
Backup size 465.44 GB > (Disk used 89.03 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
4% WindowServer
1% AllMyMusicAgent
0% fontd
0% coreaudiod
0% softwareupdated
Top Processes by Memory: ?
115 MB Mail
61 MB Safari
49 MB Finder
49 MB WindowServer
45 MB com.apple.WebKit.Networking
Virtual Memory Information: ?
34 MB Free RAM
838 MB Active RAM
814 MB Inactive RAM
663 MB Wired RAM
17.56 GB Page-ins
2.53 GB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I updated flash player 17NPAPI 3/20 and now no audio or videos will play. Have gone through all of the help on Odobe site, which shows the install but also shows my operating system as XP but I have windows 7. The previous version was still showing up in my programs as adobe flash player 16 Active X so I deleted the new one and thought the old one would then work okay. But still no audio or videos play.
My windows media player is working fine, it just when I get on line with firefox that I am having this issue..
Thanks in advance for any helpThe only other reason a useragent may display incorrectly is because it was overridden.
https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible
Get the Plugin-based version at https://www.adobe.com/products/flashplayer/distribution3.html -
In an attempt to create a photobook with a Groupon I purchased, I need to have Adobe Flash Player 11.3. When I click 'Get Started' on the Picaboo website then 'Yes' to 'This content requires Adobe Flash Player 11.3. Would you like to download?' it then states at the bottom left that 'Canceled Openin the Page' and I can't find if its downloaded. Any thoughts on how I can fix this?
SOLUTION:
Needed to update the Operating System that I was on - computer is only a 2008, but that means way outdated. They don't sell it in the Apple stores, you have to call to order it and it's less then $30 with delivery. -
Adobe flash player is not working safari
adobe flash player is not working safari
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
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