Adobe Flash Plugin Crash in Firefox and IE
About a week ago my firefox and internet explorer browsers haven't been able to play any flash movies. For example, I go to http://www.adobe.com/products/flash.html and click play on the main video section that pops up and the adobe flash plugin has crashed screen appears.
I also uninstalled and reinstalled flash to the newest version and back to version 10.3 as well and both of these things did not fix the problem.
Please let me know if you need any other info to help fix the problem. I appreciate the help!
Here is a portion of the dxDiag that I ran:
System Information
Time of this report: 2/20/2013, 21:17:10
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: 700Z3C/700Z5C
BIOS: Phoenix BIOS SC-T v2.2 P02AAG
Processor: Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 7974MB RAM
Page File: 2994MB used, 12950MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C0D5144D&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC0006
Native Mode: 1600 x 900(p) (60.115Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2618 (English)
Driver Version: 8.15.10.2618
DDI Version:
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/5/2012 02:36:50, 8034304 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-C77D-DFE0A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0166
SubSys ID: 0xC0D5144D
Revision ID: 0x0009
Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2618:pci\ven_8086&dev_0166&subsys_c0d5144d
Rank Of Driver: 00E60001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Not Available
AGP Status: Enabled
Some additional information:
I am using firefox 18.0.2.
I can't copy of the text from the "about:support" page in firefox because when I type that in the address bar, firefox immediately crashes.
Similar Messages
-
Adobe Flash Plugin Crashing With Browser and Computer Softwares
Windows 8.1 64bit
Chrome 39.0.2171.95
Flash Player 16
I was video chatting when suddenly my flash crashed, now it won't work with anything. Some examples are VLC, Spotify, and Skype, the minute i open these programs they will just become unresponsive. It also does not work on either Chrome or IE (Can't watch youtubes videos or go on certain websites). I have tried uninstalling and doing a clean installation of flash, but that didn't do anything. I have also tried re-installing shockwave, but that did not do anything (I did restart my computer). Does anybody know how to solve this problem?I did what you asked and it appears to have worked! It has not been crashing to say the least! I will mark as solved create a new one if I experience the problem again. That Guig!
-
Hello,
I'm experiencing some issues with Firefox 16.0.1 which I had also experienced with Firefox 15.0.1.
On numerous occasions Firefox has crashed while attempting to access a website link contained in an AOL e-mail message.
Unrelated to that issue, Firefox has hung up frequently with associated unresponsive script warnings and occasionally with the Adobe Flash Plugin crashing. Some of the unresponsive script warnings are:
http://connect.facebook.net/en_US/all.js:127
http://e.huffpost.com/elections/assets/pregeneral_rr.js?d2e0923f3d19471c9e93c391a701ef30e3f427e8:1
http://o.aolcdn.com/cdn.webmail.aol.com/37001/js/dojo-custom/dojo/dojo.xd.js:102
http://o.aolcdn.com/cdn.webmail.aol.com/37001/js/dojo-custom/dojo/dojo2.xd.js:14
http://o.aolcdn.com/cdn.webmail.aol.com/37043/js/dojo-custom/dojo/MessageList.xd.js:52
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo.xd.js:102
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo.xd.js:122
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo2.xd.js:516
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo.xd.js:70
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo3.xd.js:45
http://o.aolcdn.com/cdn.webmail.aol.com/37092/js/dojo-custom/dojo/dojo3.xd.js:76
http://q.aolcdn.com/cdn.webmail.aol.com/37001/js/dojo-custom/dojo/dojo2.xd.js:940
http://partner.googleadservices.com/gampad/google_ads_gpt.js:12
I've reset Firefox and disabled all the plugins and yet these problems persist.
What are those script warnings actually telling me and are there any recommendations on how to resolve these issues?
Thank you,
MikeYou can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox -
FireFox opens & Adobe Flash Plugin crashes in a WOT "automatic" download.
WOT “automatically downloads” on a separate tab every time I start FireFox. Almost every time I start FireFox the Adobe Flash Plugin crashes in the WOT automatic download and ties up my PC. The problem does not occur with Internet-Explorer which I seldom use.
1- I removed WOT and re-installed it, but it continued the same.
2- I reinstalled the Adobe Flash Plugin which I always keep up to date.
3- Please work this out.
4- Why must WOT automatically download on a separate tab every time I start FireFox? It is very annoying.
Thank you for all you do. Have a blessed day, Steve Lahey.We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
Happens when going to print.coupons.com. I click the "learn more" button on the message that the plugin has crashed, and I get sent to the Adobe Flash plugin crash info page on Firefox. They say just to reload the page. There is a button for this. I click it and the page tries to reload for 5 minutes before freezing.
https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
-
On Paltalk Express,the Adobe Flash plugin crashes when logging in
The Paltalk Express page loads,but when I try to login,the Adobe Flash plugin crashes.
== URL of affected sites ==
http://express.paltalk.com/I'm running on Ubuntu 9.10 with Firefox 3.6.10.
thanks to the first post, i didn't downgrade Firefox to 3.5 but i did download 3.5.
Here is what i did:
I downloaded 3.5.13 : http://www.mozilla.com/en-US/firefox/all.html
The link to 3.5.13 is on the right under Other Versions.
Once you click on FF 3.5.13, it'll take you to all different languages of 3.5.13.
I got the English version. The name of the file is : firefox-3.5.13.tar.bz2
Once downloaded, i opened the location of the file( Downloads folder) and opened the package by double clicking on it. YOur 9.10 should be able to recognize bz2 format and you will see a folder called Firefox in the archive.
Simply, extract the folder and place it on your desktop.
IF you want to run FF3.5.13, close all firefox browsers that are already opened.
Once this is done, Open the folder "Firefox" that you just extracted and double click on the file firefox. It should ask you to run, display, run in terminal... simply press run.
This is how i got it to work. simple steps. to confirm it is working, check the version of firefox and try paltalk express -
Adobe Flash Player crashes on Firefox (NetSteam, Stratus)
Flash Player version: 11,8,800,97 (last)
OS: Windows 7
Browser: Mozilla Firefox 22.0 (last)
Problem: Adobe Flash Player crashes on Firefox, when runnig project with such elements like NetSteam, Stratus.
When problem happen: Only when some streamed data is incoming, after random time. Time before crash can be 4 minutes, it also can be 2 minutes. Memory leaks or disk space usage didn't change and don't seem to be a reason. Problem happen when I was testing my voice chat together with few people. At one moment it crashed at few computers at the same time (which were using Firefox). Then we had luck with repeating this problem several times - simply by asking one of us to play any music into Microphone. Then Firefox Flash Player always crashing.
Here you can see repeating of problem: http://youtu.be/BdkoQxloyDA
It also show that it does not crashes if nobody is sending audio stream in created group, but it does when somebody is sending audio stream. In that video I'm repeating problem by myself, with help of one computer and 2 tabs of Flash Player. First is running in Chrome, second in Firefox. Player in Chrome is used to send system sound from speakers to peer group. Player in Firefox is listening and playing everything he hears (this is why I set it's volume to near 1).
Here is .swf :
http://www.plazmaburst2.com/vchat/vchat.swf?1375377116&l=ANY_LOGIN_NAME&g=b1a2e6f17f339b63 6382b2d6cccadb21
It's very simplified voice chat which only displays streams which are being heared. It's adding " is talking" when stream is sending data. "g" parameter is a group name, I think you can choose any, but tests were made with this one.
Hope it helps. If you will need .fla file - just tell me.Your issue is distinct from the original poster's issue about a crash on Mac. I've branched this out to a new thread so that we're not confusing everyone.
Firefox on Win8 isn't very stable. We're collaborating with Mozilla on improvements, and my test results with the daily development builds are really promising, but it will be a few more weeks before they actually make it to production releases.
In the meantime, you're way better off using IE or Chrome. -
How to intercept the Adobe Flash plugin block by firefox checking for vulnerabilities?
The trouble is the grey block, that asking to update Adobe Flash because the version is vulnerability. If the block of Flash object is smaller, then 100px height - there is an empty space, but not gray block with talking about version. I need to intercept the moment using JavaScript, when Firefox checking the version of plugin to make changes in my HTML code to make a GIF, but not flash.
How to intercept the Adobe Flash plugin block by Firefox checking for vulnerabilities from JavaScript code?hello, i don't think that this would be possible (but i'm not sure). what you could do is try to sniff the version of flash that is installed & the firefox useragent and just assume that old versions of the plugin will be blocked in this combination.
if you need more help about that, i'd recommend posting in a forum that is more specialized & knowledgeable in web development like http://forums.mozillazine.org/viewforum.php?f=25, since we here on the firefox support forums are primarily focused on support for end-users... -
the adobe flash plugin crashes regularly, especially since the last adobe flash update. Mozilla firefox is up to date. I am invited to send a crash report to Mozilla by clicking on the grey icon to send crash report but it will not send! when I click on it to send nothing happens!
Try here > Troubleshooting the photo uploader
-
While trying to play a game on facebook called "FrontierVille" I always get "adobe flash plugin crashed". I have uninstalled and re-installed the adobe flash player but to no avail. All the other games like "Farmville" work fine.
Can anyone help me out?Try disabling hardware acceleration. If that does not solve the problem, you have to post some more information like
your operating system and version
your web browser(s) and version(s)
your Flash Player version -
Adobe flash plugin crashed, how do I fix it?
I try to play Treasure Isle on Facebook and I cant because it keeps saying adobe flash plugin crashed. How do I fix the problem to prevent this from happening?
i have the same problem with crashing adobe every 10secs on Facebook. I tried EVERYTHING. What is this :( And my computer is veeeery slow now :(
-
Hello all! My adobe flash plugin keeps failing! And the crash error report never sends. Your tutorial didn't work ethier. Can someone please help fix this problem. I am running on Windows 7 and am unable update anything (I do not have admin privileges). Thanks - brandon
I did what you asked and it appears to have worked! It has not been crashing to say the least! I will mark as solved create a new one if I experience the problem again. That Guig!
-
Adobe flash plugin crashes when I open Frontierville in Facebook
9 out of ten times that I open Frontierville in Facebook I get an error that says "Adobe Flash plugin has crashed". I have reinstalled the plugin numerous times. I cleared my cache. Finaly, after 2 days of this I uninstalled and reinstalled both Firefox and Adobe Flash. Still the same problem. This is getting ridiculous, what can I do?
== URL of affected sites ==
http://CPAddict, know that it is not recommended to downgrade for Firefox 3.6.3, since Firefox 3.6.4 includes security fixes from previous versions. You'll probably find version 3.5.10 to be the best solution, if you want to downgrade, as it contains all the latest security fixes, but doesn't have plugin isolation.
If you want an answer for your question, please read [https://support.mozilla.com/en-US/forum/1/705483#threadId707243 this post]. -
When visiting website adobe flash plugin crash page pops up
when i visit the website it freezes for a while and adobe flash plugin has crashed appears the it will have it on all videos that i have open in tabs the problem started this week
Thanks and i uninstalled firefox then deleted profiles so i didn't get the message Firefox is already running but is not responding
-
Why does the adobe flash plugin crash whenever I try to view a video file?
When attempting to view video files, except youtube, the Adobe Flash plugin always (this is consistent) crashes. I have sent numerous crash reports. I have since the problem first occurred updated firefox at least twice and Adobe Flash has been updated the same number of times. I have not always had this problem, but now it is recurring. Note: the plugin does not crash if I use IE.
hi WDWPhishFan,
Have you looked at [[The Adobe Flash plugin has crashed]] and [[Opening PDF files within Firefox]]?
The first article has a lot of good troubleshooting steps that might help. The second article actual lists a couple of plugins that can be used for opening PDF files. I'd give both of them a try just in case.
Hopefully this helps!
Maybe you are looking for
-
it is only on my laptop as i have tried my work computer and that is fine.
-
How to deploy.sca file in portal?
Hi I am new to portal..can any one explain step by step process to deploy .SCA File into portal using SDM. Thanks Rahul
-
Help: I woud like to connect my iMac (10.6.2) to a video projector for a slide show. However, the projector doesn't show up on the device list when connected. I tried using the file export in iPhoto but to no avail. I'm using the iMac usb port to exp
-
Time machine backups disappear Yosemite
Since upgrading (that is a joke) from ML to Yosemite I am seeing backups on time machine disappear from my back up drive. Another oddity is that the icon does not spin around while backing up. Any help would be appreciated.
-
I create a document at home on my mac. while out of town on a trip and using icloud and my macbook pro, I should be able to access this document. If not, what good is icloud.