Adobe flash plugin won't stay downgraded. I have use "Tools" and clicked on only upgrade after asking me, but it upgrades anyway. I can't keep it downgraded

Firefox keeps allowing the upgrade back to adobe flash 11.3.
I have deleted 11.3 and installed 11.2 several times, but after a day or two, the 11.3 is back.
I went to"tools" and clicked on "check for updates, but let me choose to install them", but it still upgrades to the 11.3
Can you help?
thank you

Your above posted system details shows two Flash plugins, so you will have to disable or remove one of them.
# Shockwave Flash 11.3 r300
# Shockwave Flash 11.2 r202
You can set the plugin.expose_full_path pref to true on the about:config page to see the full path of plugins on the about:plugins page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
*http://kb.mozillazine.org/about:plugins
*http://kb.mozillazine.org/about:config
It is best not to leave that pref set to true as it exposes that full path to web servers, so reset that pref to false after you are done with the about:plugins page.
See "Manually uninstalling a plugin":
*https://support.mozilla.org/kb/Troubleshooting+plugins

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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only Guest login created by Find My Mac.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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When you connect it and run iTunes, does the shuffle still appear in the iTunes sidebar? Can you still sync it from empty to full?

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About a week ago my firefox and internet explorer browsers haven't been able to play any flash movies. For example, I go to http://www.adobe.com/products/flash.html and click play on the main video section that pops up and the adobe flash plugin has crashed screen appears.
I also uninstalled and reinstalled flash to the newest version and back to version 10.3 as well and both of these things did not fix the problem.
Please let me know if you need any other info to help fix the problem. I appreciate the help!
Here is a portion of the dxDiag that I ran:
System Information
Time of this report: 2/20/2013, 21:17:10
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
           Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 700Z3C/700Z5C
               BIOS: Phoenix BIOS SC-T v2.2 P02AAG
          Processor: Intel(R) Core(TM) i7-3615QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
             Memory: 8192MB RAM
Available OS Memory: 7974MB RAM
          Page File: 2994MB used, 12950MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in Direct3D (stage 3). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
          Card name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C0D5144D&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: SEC0006
        Native Mode: 1600 x 900(p) (60.115Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2618 (English)
     Driver Version: 8.15.10.2618
        DDI Version:
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 1/5/2012 02:36:50, 8034304 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-C77D-DFE0A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0166
          SubSys ID: 0xC0D5144D
        Revision ID: 0x0009
Driver Strong Name: oem9.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2618:pci\ven_8086&dev_0166&subsys_c0d5144d
     Rank Of Driver: 00E60001
        Video Accel:
      Deinterlace Caps: n/a
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Not Available
         AGP Status: Enabled

Some additional information:
I am using firefox 18.0.2.
I can't copy of the text from the "about:support" page in firefox because when I type that in the address bar, firefox immediately crashes.

Firefox 34.0.5 says Adobe Flash plugin is blocked, but update check reports my Flash plugin (ver. 16.0.0.235) is current. How to fix???

About 1 month ago, I updated Flash and Firefox to most current versions. Firefox 34.0.5, running on WinXP, SP3, shows Adobe Flash plugin as ver. 16.0.0.235, but this is now being blocked again. No other versions of Flash are evident. When I choose option on Flash screen to check plugins are up to date, Firefox reports Flash plugin is up to date.
This program behaviour is wrong and should be fixed. Checking at Adobe, current Flash is 16.0.0.305.
Who or what is broken here? Is Firefox broken, and not reporting correctly that more current Flash plugin is available?
I do not appear to have previous versions of Flash installed on system. This combo of software was working correctly for a while, and then became broken, without a proper path to allow users to resolve it. If Firefox is rigged to "Block" a plugin, then it *MUST* be configured to easily and **CORRECTLY** allow that plugin to be updated. Using most current software, my clicking on the "Check for updates" feature reports that Adobe Flash is most current version. Arrrrgh!!
I am now back to "diagnose and fix broken Firefox+Flash" exercise, which I just went thru.
Best solution here would be to allow user to easily override the "blocking" mechanism. This would assist users who only use Flash video access on trusted sites.
If there is an obvious solution to this current Flash "BLocking" goofery, please inform. Otherwise, if and when I resolve this, I will post a reply to my own question here, indicating what I did to fix this, as it appears to be affecting other Firefox+Flash users, without a clear solution being posted.

Adobe issued 3 new Flash 16 versions in January alone, then another new one - .305 - in February, ''along with one in early December. Five new versions in 2 months time''. So with updating Flash "about 1 month ago", you are probably 2 or 3 versions behind the latest Flash 16 version.
Note that Adobe has its own internal updater, which by default is set to check for an update ''(only)'' once a month. Adobe does their own updates for their software, Firefox just tells you when your version is on the blocklist due to known security issues with the version you have installed. It is up to you to do a manual update between the monthly update check that Flash does for your installation.
The "solution" is for Adobe to fix their stuff. Like maybe an updater that checks for updates more frequently, and not hide their updater user preferences where users don't know where they are and be able to set it for more a frequent update check cycle. ''[Firefox "checks" every time Firefox is launched, as does Chrome]''. Or fix the code in Flash that leads to it being so exploitable, and not have to do 5 separate security fixes in as little as a 2 month time span. ''Flash went almost 2 years prior to Dec 2014 without Mozilla needing to blocklist it, and when Mozilla did first blocklist it in Dec it was / is a soft-block where the user can still use it by using Allow per Flash presentation.''
My advice is to grab the Extended Support Release - Flash Player 13.0.0.269 from here - https://www.adobe.com/products/flashplayer/distribution3.html - over 3/4 down that page. IMO the best version for WinXP users, as the later versions have features for Vista and later versions of Windows - won't work on WinXP or may cause problems on WinXP.

Flash plugin won't run on new laptop running windows 7 . I'm a developer and beleave me I've tried everything I know.

<pre><nowiki>Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer]
"Path"="C:\\windows\\system32\\Macromed\\Flash\\NPSWF64_11_1_102.dll"
"ProductName"="Adobe Flash Player 10.1 Plugin"
"Vendor"="Adobe Systems Incorporated"
"Description"="Adobe® Flash® Player 10.1 Plugin"
"Version"="11.1.102.63"
Flash install logs:
=O====== M/11.1.102.55 2012-03-01+19-56-54.721 ========
0000 [I] 00000010 C:\DELL\CT097\installAX_64bit.exe -install
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_1_102.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_1_102_ActiveX.dll
0008 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 [I] 00000011 1
=X====== M/11.1.102.55 2012-03-01+19-56-57.763 ========
=O====== M/11.1.102.63 2012-03-16+01-59-22.143 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-16+01-59-22.221 ========
=O====== M/11.1.102.63 2012-03-16+01-59-38.386 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-16+01-59-39.582 ========
=O====== M/11.1.102.63 2012-03-17+02-08-03.042 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0002 [W] 00001036 Software\Opera Software/Last CommandLine 2
0003 [W] 00001036 Software\Opera Software/Last CommandLine 2
0004 [W] 00001036 Software\Opera Software/Plugin Path 2
0005 [W] 00001036 Software\Opera Software/Plugin Path 2
0006 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll
0007 [W] 00001024 C:\windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll 183
0008 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_1_102_Plugin.exe
0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0010 [I] 00000011 1
=X====== M/11.1.102.63 2012-03-17+02-08-08.438 ========
=O====== M/11.1.102.63 2012-03-17+02-20-50.594 ========
0000 [I] 00000010 "C:\Users\Andy\AppData\Local\Temp\install_flash_player_64bit.exe" -dlm -install
0001 [F] 00001041
=X====== M/11.1.102.63 2012-03-17+02-20-50.870 ========</nowiki></pre>

I'm a developer I just bought a new laptop running Windows 7 Professional Service pack 1. I downloaded Firefox 11.0 and downloaded and installed the Adobe Flash plugin! I’ve tried just about everything to get the plugin working but Firefox tells me I have an old version and has turned it off for security reasons. I have included the Flash registry settings and the Flash install log. Dell install a version of flash but it looks like the ActiveX not the Plugin Dll. I’ve uninstalled and reinstalled Firefox and Flash many times it still won’t work. Firefox is no good to me without this plugin. Any help would be appreciated.

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Adobe Flashplayer is referred to as Adobe Flash or Flash, but is shown in your Plugins as Shockwave Flash, a name that Adobe assigned. You appear to have the current version installed. You can check your plugins here --> https://www.mozilla.org/en-US/plugincheck/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

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== URL of affected sites ==
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CPAddict, know that it is not recommended to downgrade for Firefox 3.6.3, since Firefox 3.6.4 includes security fixes from previous versions. You'll probably find version 3.5.10 to be the best solution, if you want to downgrade, as it contains all the latest security fixes, but doesn't have plugin isolation.
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Every time I go on YouTube, it comes up with: 'adobe flash plugin has crashed'. I have tried refreshing and restarting my laptop, I have also got all the latest flash and Firefox, but it still won't work.

I'd start with disabling Hardware Acceleration, as described in the video troubleshooting guide below:
Video playback issues
If that solves the problem, make sure that your graphics drivers are current.
If it *still* happens with current drivers, please give us detailed information on the graphics card and driver, so that we can disable hardware acceleration on this configuration and start a conversation with the appropriate vendor.
The best way to get this information is to do the following (on Windows):
Open a command prompt
Type: dxdiag
Hit Enter
This should launch the DirectX Diagnostic Tool
Click Save All Information (or whatever that save button says).
Paste the contents into a reply here, or you can click Use Advanced Editor in the upper right of the reply window, and then attach the file using the link at the bottom right of the reply window.

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== URL of affected sites ==
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I'm running on Ubuntu 9.10 with Firefox 3.6.10.
thanks to the first post, i didn't downgrade Firefox to 3.5 but i did download 3.5.
Here is what i did:
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The link to 3.5.13 is on the right under Other Versions.
Once you click on FF 3.5.13, it'll take you to all different languages of 3.5.13.
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Simply, extract the folder and place it on your desktop.
IF you want to run FF3.5.13, close all firefox browsers that are already opened.
Once this is done, Open the folder "Firefox" that you just extracted and double click on the file firefox. It should ask you to run, display, run in terminal... simply press run.
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Firefox updated to its newest version 12.0. Now my Adobe Flash plugin freezes and hangs every website when it is enabled even though it is the newest version.

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