Adobe Flash Professional CS4 freezes when trying to save

It doesn't exactly freeze, but the only option is to force quit Adobe Flash Pro CS4 when I open the save dialog on OS X. This results in every project ever being lost.
I can export but I cannot Save As. The window opens but no options are clickable, and I can't Cancel.
Help.
Edit:
I have had this problem for two years and I even reinstalled deleted all preference files, no luck.
Running latest version of Mountain Lion.
I can use the entire app (like change workspace type or menus) but I can't do anything that's greyed out, Save or cancel the Save As... box.

I meant the File->Save option should not be gray if you "make a change" anywhere in the document. I only have access to an OSX Server remotely to illustrate this point so SimpleText should help you understand what I mean by a grayed out menu item:
The big red arrow.
You can get to the Save As dialog so clearly grayed out menu items wasn't the issue. Moving on..
Your screenshot buttons may be unresponsive but they also aren't "grayed out". Here's a Save dialog with a truely grayed out button:
Your button is not grayed out.
Accurately describing your issue here will help quite a bit. The "save crash" issue has been so rampant it's the first suggestion I had so I offered it. Often repairing the FLA fixed the saving mechanism.
In your case I honestly haven't come across your issue so I have no more suggestions outside reinstall Flash completely. Good luck.

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I meant the File->Save option should not be gray if you "make a change" anywhere in the document. I only have access to an OSX Server remotely to illustrate this point so SimpleText should help you understand what I mean by a grayed out menu item:
The big red arrow.
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Your screenshot buttons may be unresponsive but they also aren't "grayed out". Here's a Save dialog with a truely grayed out button:
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Accurately describing your issue here will help quite a bit. The "save crash" issue has been so rampant it's the first suggestion I had so I offered it. Often repairing the FLA fixed the saving mechanism.
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Flex Component Kit for Adobe Flash Professional CS4

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<blockquote>Locking duplicate thread.<br>
Please continue here: [/questions/761043]</blockquote><br>
I always listen to radio station 105.7 fm in Balto, MD. A couple of days ago installed Firefox updates. "Help" shows no updates available at this time. I can message "adobe flash plugin has crashed". Unable to correct with info online. Not sure what to do at this point. Pls help.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 10.0 r42
# Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
See also http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

CS3 freezes when trying to save

Photoshop CS3 has to be closed via task manager because it freezes when I try to save my work. Deleted the prefs. Any help?

Here is my system info:
Adobe Photoshop Version: 10.0.1 (10.0.1x20071012 [20071012.r.1644 09:30:00 cutoff; r branch])
Operating System: Windows XP
Version: 5.1 Service Pack 2
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2394 MHz
Built-in memory: 3326 MB
Free memory: 2004 MB
Memory available to Photoshop: 1711 MB
Memory used by Photoshop: 70 %
Image cache levels: 6
Serial number:
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS3\
Temporary file path: C:\DOCUME~1\SHEMEN~1\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 74.4G, 26.5G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS3\Plug-Ins\
Additional Plug-ins folder: not set
Installed plug-ins:
3D Studio Max 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
ADM 3.10x21
ASDStrm 1.03x2
Accented Edges 10.0 (x101)
Alias|Wavefront 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Angled Strokes 10.0 (x101)
Average 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
BMP 10.0.1 (10.0.1x20070928 [20070928.r.1642 08:15:00 cutoff; r branch])
Bas Relief 10.0 (x101)
Camera Raw 4.6
Chalk & Charcoal 10.0 (x101)
Charcoal 10.0 (x101)
Chrome 10.0 (x101)
Cineon 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Clouds 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Collada 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Color Halftone 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Colored Pencil 10.0 (x101)
CompuServe GIF 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Contact Sheet II 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Conté Crayon 10.0 (x101)
Craquelure 10.0 (x101)
Crop and Straighten Photos 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Crop and Straighten Photos Filter 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Crosshatch 10.0 (x101)
Crystallize 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Cutout 10.0 (x101)
Dark Strokes 10.0 (x101)
De-Interlace 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Dicom 1.0
Difference Clouds 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Diffuse Glow 10.0 (x101)
Displace 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Dry Brush 10.0 (x101)
Embed Watermark 1.80.67
Entropy 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Extract 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Extrude 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
FastCore Routines 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Fibers 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Film Grain 10.0 (x101)
Filmstrip 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Filter Gallery 10.0 (x101)
Fresco 10.0 (x101)
Generic EPS 10.0
Glass 10.0 (x101)
Glowing Edges 10.0 (x101)
Google Earth 4 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Grain 10.0 (x101)
Graphic Pen 10.0 (x101)
HDRMergeUI 10.0
Halftone Pattern 10.0 (x101)
Ink Outlines 10.0 (x101)
Kurtosis 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Lens Blur 10.0
Lens Correction 10.0
Lens Flare 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Lighting Effects 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Liquify 10.0
MMXCore Routines 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Matlab Operation 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Maximum 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Mean 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Measurement Core 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Median 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Mezzotint 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Minimum 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Mosaic Tiles 10.0 (x101)
Multiprocessor Support 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
NTSC Colors 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Neon Glow 10.0 (x101)
Note Paper 10.0 (x101)
Ocean Ripple 10.0 (x101)
OpenEXR 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
PCX 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
PNG 10.0 (10.0x001)
PNG Icons 1.22x1
Paint Daubs 10.0 (x101)
Palette Knife 10.0 (x101)
Patchwork 10.0 (x101)
Paths to Illustrator 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Pattern Maker 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Photocopy 10.0 (x101)
PhotomergeUI 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Picture Package 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Picture Package Filter 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Pinch 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Pixar 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Plaster 10.0 (x101)
Plastic Wrap 10.0 (x101)
Pointillize 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Polar Coordinates 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Portable Bit Map 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Poster Edges 10.0 (x101)
Radial Blur 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Radiance 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Range 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Read Watermark 1.80.67
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Ripple 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Rough Pastels 10.0 (x101)
Save for Web Version 10.0x012
ScriptingSupport 10.0.1
Send Video Preview to Device 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Shear 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Skewness 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Smart Blur 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Smudge Stick 10.0 (x101)
Solarize 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Spatter 10.0 (x101)
Spherize 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Sponge 10.0 (x101)
Sprayed Strokes 10.0 (x101)
Stained Glass 10.0 (x101)
Stamp 10.0 (x101)
Standard Deviation 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
Sumi-e 10.0 (x101)
Summation 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
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U3D 10.0 (10.0x20070321 [20070321.m.1480 16:39:00 cutoff; m branch])
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Vanishing Point 10.0
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Adobe cs4 freezes when trying to open Bridge Home

hi,
i am using adobe bridge cs4 in mac os x 10.5
when i try to open Bridge Home, it freezes. Any other thing works fine in Bridge.
thanks in advance.

Actually, I missed one of the suggestions and that has fixed it.
I did have Opera installed and trashed it as per Ramón's suggestion - this didn't fix the problem - with no separate Opera install, Bridge still froze.
What finally fixed it was installing a new, independent copy of Opera version 9.63
I launched Opera once before trying Bridge again - this may or may not be a necessary step.

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Try:
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Any ideas?
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Thanks, but I use publish/export settings with GPU hardware acceleration and flash version 11.2 (and 11.8) but nothing happening.
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This was part of the AIR 2.0 beta release note, but I used this for 2.5 and it works nice.
You can try it too an make sure you use 2.5 wherever the not says 2.0beta2.
Goodluck.
How to Update Flash CS4 to Use the AIR 2 Beta SDK
If you use Flash CS4 Professional to build Adobe AIR applications, please follow the instructions below to manually update the version of the AIR SDK to use version 2.0.
Update Flash CS4 Professional to version 10.0.2 at http://www.adobe.com/support/flash/downloads.html or select "Help > Updates... " from within Flash CS4.
Quit Flash CS4 Professional if it is open.
Navigate to the Flash CS4 installation folder. The default location on Windows is "C:\Program Files\Adobe\Adobe Flash CS4\" and on Mac OS "/Applications/Adobe Flash CS4/"
Within the "Adobe Flash CS4" folder you should see a folder called "AIK1.5". If this folder is not present repeat step #1.
Rename the folder "AIK1.5" to "AIK1.5 OLD" or delete it if you do not need to save a copy of it.
Make a new folder called "AIK1.5"
Download the Adobe AIR 2 SDK from the labs website and uncompress the contents of the folder to the new "AIK1.5" folder you just created.
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fyfesa1970 wrote:
Ask a simple question and get a simple answer...see below...hilarious:
All representatives are actively assisting other customers. Your estimated wait time is 0 minute(s) and 1 second(s) or longer. Thank you for your patience.
We all can learn from this. Whenever you get stuck in a customer-service situation that goes nowhere, as soon as you become aware of the futility, get the name and employee ID of the person, then say, "I don't mean to be rude, I think we're both wasting our time. Perhaps you weren't trained for this issue, or perhaps your system isn't displaying the correct information. It doesn't matter, because I'm not getting proper customer support this way. Please ESCALATE this to your highest-level manager IMMEDIATELY. If that person isn't availabe, ESCALATE me to that person's highest-level manager. If you haven't been given the proper training, you can use this to inform your manager that you need the training. Thanks for trying to help. I appreciate it. I have copied and saved this chat session. NOW PLEASE ESCALATE THIS CASE AS I HAVE REQUESTED ABOVE. I'm waiting now... "
The point is that you're a customer, and the company needs customers, so the individual who's failing to deliver good service needs to be identified so they can be properly trained, and so that problems in the system can also be identified, but more important is that you get the service you're entitled to.
If you search the forum for similar questions, you'll see the kind of information that the volunteer users like yourself on the forum need to know about your system and files involved, so they can help you better.
Good luck.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Adobe Flash Professional CS4 freezes when trying to save

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