Adobe Flash Update infected Firefox with tons of viruses. Help!

I got with one of those annoying fake Adobe Flash Updates, and unfortunately fell for it and installed it, which has infected Firefox (and Chrome, and IE, for that matter) with tons of viruses that I CANNOT get rid of. I'm on a Windows 7 PC.
Basically, what they do:
- Adds "Enhanced Text" everywhere (text is underlined and leads to an ad)
- Adds unwanted banners on sites
- Frequent pop-ups
- Redirects my searches (Google is essentially unusable)
- Can't log-in to certain sites (eBay)
The last two are really killing me and making the internet very hard to enjoy. I've run Malwarebytes several times (first a quick scan, then a full scan), as well as TDSSKiller. Both detected malware and deleted them, but nothing changed. As per the internet's advice, I've tried disabling all my extensions/plug-ins, but doing that didn't help either - many reference specific extensions that cause these problems, like "CCodec" or "ghostery" but nothing like that appears in my add-ons menu. I went into Programs and Features and uninstalled anything suspicious-looking (which somehow lead to half that list disappearing? All my programs are still there, but for whatever reason that list shortened significantly), and still nothing.
I'm really at a loss here. None of my browsers are working properly and nothing I do seems to help.

Looks like you need to be locked and loaded for a virus to come, or just avoid it.
Can you try those scans in safe mode? Safe mode likely will prevent the malware from running at all during the safe mode session.
Windows XP, Vista, 7 instructions: http://windows.microsoft.com/en-us/windows/start-computer-safe-mode
Windows 8: http://www.howtogeek.com/107511/
Also see: [[Troubleshoot Firefox issues caused by malware]]

Similar Messages

Download Adobe Flash update on Mac with Yosemite

I am attempting to install the Adobe Flash update on my Mac Book Pro with Yosemite. On every attempt the download bar stops at 30%. I have uninstalled Adobe and reinstall it and I get the same result. I would appreciate help in resolving this issue.

I just downloaded the installer... took all of 3 seconds to download. It's only a 1.2MB file.
Check to see if it has downloaded it anyways. Should see something like AdobeFlashPlayerInstaller_17au_Itrosxd_aaa_aih.dmg if it's there, quit Safari from the menu bar, run the installer.
If it's not there, try a different browser. If that works, it's something in your Safari that's stopping it... could be an extension you have installed or adware.
You can also try a direct download from the Adobe site: (Under still having problems)
https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.h tml

Adobie flash update to firefox broke my hp solutions center

I had to update flash to get youtube to work on firefox. Now my HP solution center is pissed and needed to update Adobie flash on IE. When that is done I find that the HP solution center is missing HPqdirect. Mybe instead of sharing everyones software you should write your own.

Hello @fatfinger ,
I have also brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

After updating adobe flash and restarting firefox for mac, as requested, can't restore previous session

using macbook pro with os 10.7.5, was recommended to update adobe flash while in firefox (22.0). did so, which required closing and restarting firefox during flash update. when complete, firefox opened automatically to adobe flash window and restore previous session was grayed out. can't figure out how to find and restore the tabs i had been using. related questions and answers don't find a solution. my settings are all normal and do not appear to have any relation to the problem. rather, it seems to be the closing and reopening of firefox associated with the updating of flash that nuked any memory of my previous session. is there a solution?

i found my own solution to my problem! first of all, DON'T QUIT FIREFOX -- to be sure the current undesirable session doesn't become the "previous session". instead, open a new window (command-N). in my case, it opened to my usual default url and, while in that window (either before or after closing the first browser window that had opened automatically after updating adobe flash), the "restore previous session" option in history menu reappeared! clicked on it and, from then on, things just worked normally.

Update to 3.6.6 clashed with adobe flash update

crash and notification that there are restored pages to be tried in restart of firefox. dialog screen that advises adobe DLM needs to be updated. I removed EVERYTHING adobe from the system, flashes, updater, before I found that there was a cryptic directory in C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\415ltrzs.default\extensions\ containing some adobe garbage. I removed all of that junk too. Now 3.6.6 opens OK. I followed update process for flash as listed on support page(s). Flash seems to work. I'm going to rename the sessionstore.js to the former file to see if I can get the sessions going again after 4 hours of wriggling on this hook. I just thought someone else whould know there could be difficulty with doing a firefox version update at the same time as a session recovery and perhaps an adobe flash update.
== This happened ==
Every time Firefox opened
== update to 3.6.6 and was prompted to update adobe flash player

What do you specifically mean by "plug in collapse".

I downloaded a adobe flash update and my computer and after next logon got a blue screen. could only start in safe mode and until uninstalling the flash player could i safe mode with networking. i cannot open any microsoft products now. I get a message

i downloaded an adobe flash update and my computer after next logon got a blue screen. I could only start in safe mode and until uninstalling the flash player could i start in safe mode with networking. i cannot open any microsoft products now. I get a message saying adobe acrobat 10 is not designed to run on windows or uninstall and reinstall it ....but it will not let me uninstall it. What do i do? is this all an adobe issue or a windows problem?? thanks Tim

Hate to suggest this, but you need to ask in the Flash forum. This forum is for Acrobat.

McAfee software forced install with latest Adobe flash update 12/26/14

So it seems that Adobe has once again chosen to go the route of not even giving an opt-out option for whatever 'software' they bundle their Adobe Flash update with. I fail to see how this practice creates anything but mistrust for these products from a consumers perspective. Having worked in IT and having had to deal with questions like "Why is my browser changed/messed up?" or "Why did X show up on my computer and is now spamming me to buy something?" it's frustrating knowing that in many cases it's large companies that are to blame. In this case it seems even more calculated coming right after a major holiday when inevitably more PC's and more inexperienced users enter the market.
I personally will never use McAfee or Google Chrome or (heaven forbid) Ask.com related software if this is how they intend to do business. I'd like to think that large businesses like Adobe would have better marketing strategies for their sponsors that don't create dissent and distrust among consumers.

Adobe's Flash Player update workflow does present the choice of also getting some "added value" software (e.g., AV - Search Engine stuff for browsers - etc.).
One simply unticks the boxes on the step that displays the choice.
Oh yeah, ya do gotta look rather than do a fast click through which will result in a gotcha eh.
One "gotcha" back in the day was all it took for me to "STAR" these sort of updates.
No "gotchas" since.
You'll observe similar with other software package updates (e.g., Java, etc.).

Why Do I Have Multiple Versions of Adobe Flash Plugins in FireFox

Hello,
I usually have 2 versions of Adobe Flash plugins installed in Firefox at the same time: the most recent version and the prior version which remains behind after an update. I usually disable the older version but sometimes this also affect the updated version leaving me without Flash capability in FireFox.
This week I updated FireFox's Adobe Flash plugin to 12.0.0.43 but was surprised to discover the 2 prior Flash versions also remained. Now Firefox had 3 versions of Adobe Flash plugins. I discovered the Adobe Flash uninstaller and uninstalled all Flash from my computer. Surprisingly when I reinstalled Flash player in FireFox, again 2 versions were installed: 12 and 11. I attempted to use the uninstaller on FireFox alone but it did not recognize the older Flash plugin, only the updated version 12.
The recent Adobe Flash update, version 12, is a 'Critical Security' update. Therefore, I am a bit anxious to resolve this issue. I hope you can assist me with this issue.
Thank you.
Windows 7
Home Premium (64 bit)
FireFox 26'''bold text'''

I might have thought the uninstaller would have found and deleted the old FlashPlayer. Maybe it was a custom install and in an odd location. (I suppose another possibility is that registry entries are wrong).
Try totally uninstalling FlashPlayer using the Windows Control panel, before re-installing. Then check with the FlashPlayer uninstaller before reinstalling again.
Note whilst doing this that Windows Internet Explorer has its own FlashPlayer plugin that is separate. You will need to reinstall both the Fx fox & IE plugins afterwards. Also note that for 32bit Firefox you will need the 32 bit FlashPlayer.

How can I install adobe flash on my firefox when it keeps opening automatically in Chrome?

How can I install adobe flash on my firefox when it keeps opening automatically in Chrome?

Flash Player Plug-in (All other browsers)
That's the installer, regardless of what browser you download it with.

Map Module broken after Adobe Flash update on OSX Mountain Lion 10.8.2

As the topic says, the map module is broken after a recent adobe flash update on OSX 10.8.2. It's just a grey screen now when I go to it, has anyone else had this issue?

Nope, not an issue with the firewall... I connect to google maps fine on every browser, and here is the IP info...
[tim-> /home/tim/~ ]$nslookup maps.google.com
Server:                    213.46.172.36
Address:          213.46.172.36#53
Non-authoritative answer:
maps.google.com          canonical name = maps.l.google.com.
Name:          maps.l.google.com
Address: 173.194.44.228
Name:          maps.l.google.com
Address: 173.194.44.224
Name:          maps.l.google.com
Address: 173.194.44.233
Name:          maps.l.google.com
Address: 173.194.44.227
Name:          maps.l.google.com
Address: 173.194.44.232
Name:          maps.l.google.com
Address: 173.194.44.238
Name:          maps.l.google.com
Address: 173.194.44.225
Name:          maps.l.google.com
Address: 173.194.44.229
Name:          maps.l.google.com
Address: 173.194.44.230
Name:          maps.l.google.com
Address: 173.194.44.231
Name:          maps.l.google.com
Address: 173.194.44.226
tim-> /home/tim/~ ]$ping maps.google.com
PING maps.l.google.com (173.194.44.230): 56 data bytes
64 bytes from 173.194.44.230: icmp_seq=0 ttl=58 time=8.802 ms
64 bytes from 173.194.44.230: icmp_seq=1 ttl=58 time=7.441 ms
tim-> /home/timhsia/~ ]$traceroute maps.google.com
traceroute: Warning: maps.google.com has multiple addresses; using 173.194.44.230
traceroute to maps.l.google.com (173.194.44.230), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 4.474 ms 0.629 ms 0.555 ms
2 ip-94-112-34-1.net.upcbroadband.cz (94.112.34.1) 12.499 ms 9.287 ms 8.526 ms
3 ip-78-102-103-33.net.upcbroadband.cz (78.102.103.33) 9.128 ms 8.318 ms 6.403 ms
4 84.116.221.234 (84.116.221.234) 44.900 ms 72.733 ms 16.459 ms
5 213.46.172.210 (213.46.172.210) 9.615 ms 8.585 ms 12.522 ms
6 209.85.241.79 (209.85.241.79) 34.648 ms 12.823 ms 11.197 ms
7 173.194.44.230 (173.194.44.230) 98.644 ms 10.010 ms 9.054 ms
Please advise. Thanks.

I can't watch YouTube videos on my brand new MacBook Pro with Lion. It says I need to download Adobe Flash Player but that won't install. Help!

I can't watch YouTube videos on my brand new MacBook Pro with Lion. It says I need to download Adobe Flash Player but that won't install. Help!

The same thing happens to me, Safari asks me to update the Adobe FlasPlayer, I download, start the installation process, ask me my username and password in order to install, then see a window where I choose if I want to always install the updates , or ask first, or not inslate updates, and at this point it is not progress, I can not cancel the process, I turn off and turn on my machine.
What can I do ..??
Regards.

Adobe flash update fails

Flash update keeps asking me to quit safari. But Safari is not running
Anybody else with the same problem?

I feel your pain and have a solution that should work. I have been battling this for several weeks now, finally gave up, and wrapped up a call with an engineer an hour or so ago. Come to find out, regardless of what the O/S tells you in Activity Monitor about Safari, Dashboard, or both "not" running, these processes are in fact being called.
It seems that, at least in my case, on an up-to-date OS X / Safari combo, and with The Weather Channel widget installed, you will never get the newest Adobe Flash Player update to install. As soon as you remove The Weather Channel widget, the Adobe Flash update process will again work normally.
It makes absolutly no sense, but I and the engineer were able to reproduce the fix on my two systems and reproduce both the issue and the fix on his. I suspect this is a issue with The Weather Channel widget - or at least how it is interacting with the O/S and Safari. I suggest checking for any installed/active widgets that grab/stream any soft of content via the web, removing them, and re-running the Flash updater. I hope this helps.

Adobe Flash update only saves file, how to activate it?

After receiving message from Firefox that I should download the Adobe Flash updater, I tried to complete this action. The only popup I get after I select this option is to Save the File or Cancel the action. After I save the file, nothing happens. How do I install Adobe Flash Update 10?

Make sure Firefox is closed. Then double-click on the Flash_setup file that you saved to start the installation.

I cannot play videos anymore after last adobe flash update

I cannot play videos anymore after the last adobe flash update. The screen shows "plug-in failure".

What system are you running? There's a problem with current Flash 13 version. You can download an earlier 12 version here: Archived Flash Player versions
OT

I can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?

i can't update my flash player and i might have a virus help me out with any advice on getting my mac on track ?

You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Adobe Flash Update infected Firefox with tons of viruses. Help!

Similar Messages

Maybe you are looking for