Adobe flash virus?

Yesterday morning I installed the Adobe Flash player thining it was a routine update. I have done this many times before and I thought it was a safe sight. Now my computer is saying it may have viruses and/ or spyware. How can I remove the viruses or solve this issue? Can anyone offer me any advice?

You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere  should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

Similar Messages

  • I apparently got stung with the Adobe flash virus.  Now I cannot open any .pdf files from the internet.

    I apparently got stung with the Adobe flash virus and now I cannot open any Adobe .pdf files from the internet.  Fix?

    Go to F_Secure's Flashback Removal Tool web page, download their Flashback trojan detection/removal tool, and follow the instructions you find there.
    Also install the latest java update which also tries to remove these trojans.
    Java for OS X Lion 2012-003
    And only download the adobe flash plugin from the adobe site.
    Update:
    Just because you cannot download pdf may not be an indication of the trojan.  There's been a number of reports about problems like that with pdf's.  Look at the More Like This section on the right side of this page.

  • Is the adobe flash virus affecting the mac operating systems?

    Is the adobe flash update virus affecting mac operating systems?

    The latest Flash 11 works fine for me on Mavericks, on every site that plays videos.
    I have no idea what Xat Flash Chatrooms is (and really have no interest), but it sounds like the issue is with that site, as Flash in general works for literally tens of millions of people on most other sites.

  • Adobe Flash Update infected Firefox with tons of viruses. Help!

    I got with one of those annoying fake Adobe Flash Updates, and unfortunately fell for it and installed it, which has infected Firefox (and Chrome, and IE, for that matter) with tons of viruses that I CANNOT get rid of. I'm on a Windows 7 PC.
    Basically, what they do:
    - Adds "Enhanced Text" everywhere (text is underlined and leads to an ad)
    - Adds unwanted banners on sites
    - Frequent pop-ups
    - Redirects my searches (Google is essentially unusable)
    - Can't log-in to certain sites (eBay)
    The last two are really killing me and making the internet very hard to enjoy. I've run Malwarebytes several times (first a quick scan, then a full scan), as well as TDSSKiller. Both detected malware and deleted them, but nothing changed. As per the internet's advice, I've tried disabling all my extensions/plug-ins, but doing that didn't help either - many reference specific extensions that cause these problems, like "CCodec" or "ghostery" but nothing like that appears in my add-ons menu. I went into Programs and Features and uninstalled anything suspicious-looking (which somehow lead to half that list disappearing? All my programs are still there, but for whatever reason that list shortened significantly), and still nothing.
    I'm really at a loss here. None of my browsers are working properly and nothing I do seems to help.

    Looks like you need to be locked and loaded for a virus to come, or just avoid it.
    Can you try those scans in safe mode? Safe mode likely will prevent the malware from running at all during the safe mode session.
    Windows XP, Vista, 7 instructions: http://windows.microsoft.com/en-us/windows/start-computer-safe-mode
    Windows 8: http://www.howtogeek.com/107511/
    Also see: [[Troubleshoot Firefox issues caused by malware]]

  • Adobe Flash Player 10.3 upgrade is essentially a computer virus...

    Adobe Flash Player 10.3 upgrade is a worldwide disaster -- I am losing money every second because Flash screens now appears in the upper left-hand corner of the browser screen -- the user experience is ruined until Adobe finds the time to properly test a new upgrade release -- leave it to the "rookies" at Adobe to release a software upgrade that automatically loads, but then does not work -- Adobe Flash Player 10.3 is essentially a computer virus that is being installed globally...

    FOR THOSE RUNNING IE9 ON WINDOWS 7 AND HAVE INSTALLED THE AUTOMATIC UPDATE FOR ADOBE FLASH PLAYER 10.3 - TAKE THE FOLLOWING STEPS:
    Open IE9 Browser window > Click on "Tools" > Click on "Internet Options" > Selct the "Advanced" Tab > Turn on/Click the "Use software rendering instead of GPU rendering" > Click "Apply" > Click "OK" > Shut down and then restart your IE9 browser.
    THIS WILL BE A TEMPORARY FIX FOR ANY ISSUES YOU MAY HAVE WITH THE CONSTANT FLOOD OF FLASHING ADS AND THE LIKE UNTIL A PATCH IS MADE AVAILABLE FOR THIS UPDATE.
    OTHER QUICK FIXES WOULD INCLUDE:
    1) UN-INSTALLING 10.3 AND RE-DOWNLOADING AND INSTALLING 10.2 FOR THE TIME BEING. **BESURE TO AVOID RE-INSTALLING THE AUTOMATIC UPDATE OF 10.3 AGAIN**
    2) DOWNLOADING AND INSTALLING "MOZILLA FIREFOX" AND USING IT AS YOUR WEB BROWSER!!

  • Adobe Flash 12 for windows 7 : Seems infected by a Virus or Trojan

    Adobe 12 seems infected with a virus.   After installing Adobe Flash 12 my computer is controlled by some program that tries to immediately connect to the internet and play VERY IRRITATING sounds that sound like someone is changing a radio station constantly.  Sounds from the NEWS, Music and vulgar content material is streamed from the internet to my computer even though I have not connected to the internet. This virus on Adobe immediately connects to the internet if I have a connection.  When I select my speaker and mixer control I see "Unknown Device" as the source of the sounds from the internet.
    I can MUTE the application in the mixer but  the malicious program continues to run.
    My antimalware and antivirus software cannot eliminate this computer virus because it is part of the Adobe Flash 12 software that was installed.
    The only way I can eliminate the problem is to UNINSTALL the Adobe Flash 12.
    Does anyone know why Adobe Flash 12 seems to be infected with a computer virus or trojan? 
    I recommend everyone avoid using Adobe software as they seem to have a malicious computer virus embedded in their software.
    Continual use of Adobe Flash 12 can result in others invading your computer and the loss of private information so I suggest everyone stop using Adobe Flash 12 until it is cleaned of the virus.
    Do you want your computer to constantly dial up the internet without your permission and transfer data to unknown persons?

    Mike,
    After I installed the software you recommended there was more to the story from my last email.
    My computer was now much worse and out of control so I was forced to turn off my machine and cold restart it.
    The computer would not restart at all. It tried to start windows but instead it ran in an infinite loop. I would see the Dell screen and then the Windows would pop up saying it was restarting and then it would go bland and the Dell Screen would pop up and then the Windows restart screen again and again and again.
    I shut it down and tried to start it in Safe Mode. That wouldn't work either. It was stuck in a loop just like in Normal mode.
    So I had to shut down and do a System Restore to a selected REstore point.
    That worked and now my computer is as it was before but it still has the virus and if I try to use Adobe Flash it will again connect to internet and play irritating sounds.
    So what could have fixed this problem?  Should I have quarantined the 4 offending files or just the DCOM file?
    Why  did your software nearly destroy my computer's ability to restart?
    What do you suggest?

  • Mac is having some problem about shout down, it stops sometimes and i need to turn off . My doubt is 3 weeks ago , i found 2 trojans virus and i have already deleted in the adobe flash , i have already uninstalled it too. Help me

    So, I have jus bought it .
    I heard that mac is exposed to virus, then i found virus on flash "trojan" .
    This sounds is commom? What do I have to do when my computer doesn't work as predictable ?
    Do I need to reboot it?
    Please help me.

    If you elect to install Adobe Flash Player, download it from this site: http://get.adobe.com/flashplayer/
    If your Mac is not working as expected, please describe the symptoms and include as much detail as possible. The very last thing you should suspect on a Mac is a virus. Installing "anti-virus" junk in an effort to fix your Mac is almost guaranteed to make things worse.
    OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple.
    What do I have to do when my computer doesn't work as predictable ?
    Since your Mac is new, you should be contacting AppleCare to discuss any concerns rather than seeking help from strangers on this user-to-user support forum.
    Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
    Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
    Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
    Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
    Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
    Don’t install Java unless you are certain that you need it:
    Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    Disable Java in Safari > Preferences > Security.
    Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
    Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
    Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
    Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
    OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgement, derived from accurate knowledge, based on verifiable facts.
    Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
    Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

  • Adobe Flash Player update 11 gave me a virus

    The newest adobe flash player update gave my computer a virus that required me doing a system restore and completely removing adobe flash player from my system. It was sending spam emails in different languages and spam videos. It was able to slip through my virus scan in the initial download but was found after I scanned it again when I began having problems. I need flash player to do online school work, but cannot have my computer spammed, infected, and crashing anymore. Is there any way this can be fixed so I can use it without problems. Most people I know who have tried updating it have not been able to because their virus scan wont allow them to do it and it comes up as a dangerous file. Please help

    Download Flash Player only from the Adobe.com website, not any dubious 3rd-party download site.
    Here are the installers for Windows: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

  • I load Adobe Flash, even with virus checker off, go through the process, all is fine. I try to look at a video and it says I need the latest version of Adobe Flash. I've done this dozens of times. What am I doing wrong?

    It seems like the new version of Adobe Flash is installed. Everything seemed like a smooth installation.

    Courtesy''' James''' -
    Make sure you select the "Flash Player 10.3 for Windows - Other Browsers" as the other one is a ActiveX version and will only work on IE.
    http://get.adobe.com/flashplayer/

  • Adobe Flash Player virus or something.

    Hey
    I need help urgently.
    When i try to log into facebook or google the website keeps on saying WARNING:update flash player to continue with a ok button. When I click ok it goes to adobe flash player web page and says install but when i click the ok button microsoft security pops up and say threat detected. It also says SSL received a record that exceeded the maximum permissible length.I can go to other web pages but not google and facebook, realy dont know what is going on maybe someone can help please..thanx

    You're infected, most likely with a browser hack.
    Run a thorough malware scan, and give TDSSKiller™ from Kaspersky® a shot at finding and removing whatever it is.

  • Adobe flash player virus

    Not sure what is going on, I was installing an adobe flash player update, it was taking to long so I got suspicious and stopped the installation, and I use yahoo, when I do  search he search for anything it takes me to 1, as I was searching for the number 1, If I go to My Yahoo and do a search it takes me basically where I want but it  inserts 20% in-between each work I have in the search. Bt if I open google I have no problem but it is a hassle to keep opening google to search, anyone have any idea what is going on, I hope this made since.    

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a general summary of what you need to do, if you choose to proceed:
    ☞ Copy a particular line of text to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
    5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
    You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
    If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
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    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
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            Part 1 of 8 done at … sec
            Part 8 of 8 done at … sec
            The test results are on the Clipboard.
            Please close this window.
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    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
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    14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
    Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Adobe Flash Player Pop Up Virus!

    Hi i keep getting an adobe flash player pop up randomly whenever im surfing the web or when i click on a video to watch.
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    Hi glennc49009213,
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  • Adobe Flash CS5 has encountered a problem and needs to close

    Hi,
    I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
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    Error signature:
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    ModVer: 1.0.0.64 Offset: 0006a8dc
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    Housea

    try this also
    1. Reset preferences:
    To reset on Windows, delete:
    C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
    C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
    To reset on Mac OS X, delete:
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    /Users/username/Library/Preferences/Flash 10 MRU
    /Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
    /User/%username%/Library/Application Support/Adobe/Flash CS4/
    /Library/Application Support/Macromedia/FlashAuthor.cfg
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    3. Install the latest version of Flash.
    4. Install current Windows service packs and other updates.
    5.  Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC  OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
    Some  applications or services may cause system errors or freezes when  running concurrently with Flash. Services are specialized programs that  perform functions to support other programs. Before starting Flash,  disable other applications, including startup items (items that start  automatically), and services.
    To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
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       1. Choose Start > Run, type msconfig, and click OK.
       2. Choose Normal Startup on the General tab, click OK, and restart the computer.
    Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
    6. Install Flash from the desktop.
    7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
    8. Run Flash in a new user account.
    9. Check for font problems.
    10. Optimize handling of temporary files by Windows XP.
    11. Set the virtual memory paging file to the default size.
    12. Repair and defragment hard disks.
    13. Scan the system for viruses.
    14. Identify the file that causes the problem.
    15. Install Adobe Flash CS4 on a different computer.

  • Adobe Flash Player Update Service 11.3 r300 has encountered a problem and needs to close.  We are

    I get following message:
      Adobe® Flash® Player Update Service 11.3 r300 has encountered a problem and needs to close. We are sorry for the inconvenience.
    How can I solve this?

    People,
    Listen. This service is, has been and seemingly will be: FREE. So while emotions are running on the hot side of the guage, let's remember; it is FREE. Adobe owes no one anything. Now who's to blame, really? We, the people are to blame. Why? Because everyone has been ok with the fact that one company essentially designed and released a technology for streaming from the net. One company. And almost all of us are using this one company's technology to stream; for FREE.
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    No doubt it seems incredulous that a multi-billion dollar company has an IT department that would include in an update, for their own software, that would be inconducive to working. No doubt. But keep in mind: we are all either using browsers by Apple or MS. Anything happens to these browsers, including a virus or anything else that threatens our use of them and...?
    So climb off the haughty, 'I deserve' crap and walk on the solid ground of trying to resolve this issue here at Adobe and around the net. If we were to band together, as the 99%, we could solve this, no problem. But then that holds true with resolving this fictitious economic downturn nonsense, that we solidly take for truth at face value, because our mainstream media says so. But no other species on this rock flying through space would know what the f*ck we were talking about.

  • How do I download Adobe Flash Player on my MacBook Pro?  It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place?

    How do I download Adobe Flash Player on my MacBook Pro?  It says that I have to disable my antivirus software but I never installed one. Does it come with the Mac in the first place? If so, how can I disable it or get Adobe Flash Player?

    That message is just a standard one issued, mainly for Windows users, you can disregard it if you didn't install any anti-virus. (OS X has one installed by Apple that doesn't interfere)
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    If you need assistance installing Flash
    How to install/uninstall Flash, fix problems
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