Adobe Flashplayer not responding even after the download says the installation is complete

I have tried to go on several websites and view content - Youtube, Slacker, and some websites that I need for educational purposes. When I try to view contact or upload a song, I get a message stating that I need the latest version of the Adobe Flash Player to do so. I have been through this process several times today, but each time that I download the Adobe Flash Player, it tells me that the installation is complete; however, I am still unable to view content or listen to the songs. I have restarted my computer several times and that hasn't worked. I can see that the Flashplay is listed on my add or remove programs in the control panel, but it is not responding when I enter into these websites. I have called technical support a couple of times today with no resolution to my problem. PLEASE HELP!!!! What can I do? Thanks

Hi td, So glad that worked for you. That is always the first thing to look for as the SWO must be there and be the correct version, it is an absolute! Without that, FP will not work and you can take that to the bank:-) A lot of users get in trouble by trying every suggestion and dig a deeper hole and then it takes a lot of time and effort to recover.
The process of a successful uninstall of the old FP and the install of the latest version, if followed is really easy. Most problems occur because some steps aren't followed.
Adobe has the next FP update in Beta now, when it will come out I don't know, but post back if you like if you have any questions at that time. Preventive action is always easier than the cure, believe me. But with yours it appears you did a
good job of installing the FP update.
Thanks for marking this thread answered, it helps those looking for similar issues.
Regards,
eidnolb

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