ADOBE FYI: Getting Adobe Tech Support for Flash Player problems

ALL:
I wanted to take a second to remind everyone here (and
incoming new users) that this forum and most of our other forums
are currently for user-to-user discussions of Adobe products, and
are not an official customer support channel for Adobe. If you need
direct assistance from a support agent please contact Adobe
support.
Flash Player installation help is available via web case only
at
Flash Player
Support. No phone or chat support is available. An AdobeID
login will be required, which is easy to set up.
If at any moment you feel that your Flash Player webcase is
not being handled correctly you have the ability (via the web case
portal that you'll see after logging in) to request an escalation
or provide feedback to the agents. And I encourage you to do so.
You can also re-open a case that may have been incorrectly closed.
If you are a Flash developer experiencing a Flash Player
related issue or an issue with existing content not playing
correctly as the result of a security update please contact support
via
http://www.adobe.com/support/flash.

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

Similar Messages

To Bentley Wolfe, Adobe, re: Locked [ADOBE FYI] : Getting Support for Flash Player 10 and Issue Tracking post

Hi Bentley,
I wanted to tell you that an important link you posted does
not work and says "Sorry, this page is not available".
It is in your post entitled "Locked [ADOBE FYI] : Getting
Support for Flash Player 10 and Issue Tracking post", and is at
http://www.adobe.com/cfusion/webforums/forum/messageview.cfmforumid=44&catid=184&threadid= 1400586&enterthread=y.
The link that is non-functional is "If you have issues
installing Flash Player 10, first troubleshoot your issues using
http://www.adobe.com/support/flashplayer.
Read the technotes, do some testing.".
I just wanted you to know, since you have gone to all of the
effort of posting it. I apologize for having to start a new thread,
but I was unable to post to your thread, since it is locked and
read-only.
This is the issue I am dealing with myself, and desperately
need help with. :)
Thank you so very much,
Karen

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

What to do now that Adobe ended support for Flash Player 10.3?

Adobe ended support for Flash Player 10.3 on July 9. Downloads are no longer available anywhere that I can find. Adobe says 11.7 is now the "extended release" version. Since 10.3 has been the only solution when the latest Flash Player version won't work with Firefox, what do we do now? I have tested every Flash Player release after 10.3, and each starts crashing repeatedly after 24 hours. Each time, retreat to 10.3 was the only solution. The other suggestions in Firefox help don't work. I uninstalled 10.3 a few days ago to test 11.8 - the latest. It doesn't work with Firefox. Now I could only install 11.7. It hasn't failed yet, but it probably will tomorrow.
If Flash Player 11.8 and 11.7 don't work, and 10.3 is unavailable, what can we do?

You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
*http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

How Can I Get the FULL Installer for Flash Player 11.1.102.63?

When I try the "Download now" button at http://get.adobe.com/flashplayer/, I only get a stub installer that then requires downloading the remainder of the installer. I maintain both my own PC and my wife's PC. I want to install Flash Player 11.1.102.63 twice but download it only once.
When I instead try the link for "Flash Player for other browsers" under "Windows 32-bit", I get the full installer for Flash Player 11.1.102.62, not the full installer for Flash Player 11.1.102.63.
The latest version of Adobe Reader is available via FTP at ftp.adobe.com. Why cannot the latest version of Flash Player also be available there?

at http://forums.adobe.com/thread/889580 the link for downloading "flash player 10", "for other browsers", still results in the OLD version of FP 10 being downloaded, not the newly updated version, build 10.3.183.16..
in adobe's security bulletins, it says that you can download the updated versions of "flash player 10" on the "archives" webpage but there are no direct downloads for FP 10 on the webpage, except for downloading the zipped packages, with the "debuggers".. it would be good if there were direct downloads for the updated versions of FP 10..
also, when i go to the "download center" page, http://get.adobe.com/flashplayer/?promoid=BUIGP , if i go there with "firefox 3.6", it recognizes that i am running "firefox 3.6" and offers to install "flash player 10.3", but if i go there with "internet explorer 6", it is not recognized and so i am not offered "flash player 10.3", for installing.. in this situation, i need some other way to get "flash player 10.3" for "internet explorer 6"..
adobe should make things easier for everyone by providing direct downloads for flash player..in my case, i use "flash player 10", so i need direct downloads for it.. yes, it is nice that the downloads are posted in the forum, but why not do it right and have in on some webpage, like on the "archives" webpage where adobe says that "flash player 10" can be downloaded, except that there are no links there for downloading it..

How do I get Active X control for flash player registered?

I have been having problems with flashplayer. I continue to get different messages when I try to download. The latest message is: Active X control for flash player could not be registered. What do I do to get the system working?

Looks to be a permission issue. Do you have administrator priveleges on the machine?
http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header_4
You may also want to try this method to fix permissions with flash player.
http://forums.adobe.com/thread/987370?tstart=0

Alternativa3D 8.12.0 update with support for Flash Player 11 Beta 2

To your attention we introduce the new public engine build Alternativa3D 8.12.0 which supports the Flash Player 11 Beta 2. So this version of the engine is completely compatible with the latest Flash Player build at the present moment. We have also accelerated the mouse events system and added the orthographic mode to the camera.
Complete list of changes
The public version Flash Player 11 Beta 2 is now supported.
The orthographic mode has been added to the Camera3D.
The MouseEvent system has been optimized and accelerated.
Logo “AlternativaPltaform” has been updated.
Now when objects are added and removed from the parent, the event will be sent (Event3D.ADDED, Event3D.REMOVED).
The ability to change the property renderToBitmap into View after creating has been added.
The height and width of the View has been limited to the minimum size of 50×50.
Bug in mouse events system when used skins divided on surfaces by divide() was fixed.
A bug has been fixed in Decal.
Skin lighting algorithm changed to more precise one.
ParserCollada: Fixed a bug when binormal vector of the vertices of the object was incorrectly parsed.
The value of backgroundAlpha in the View constructor changed to 1.0 by default.
VertexLightTextureMaterial now draws correctly without lights in scene.
MouseEvent3D was moved from alternativa.engine3d.core to alternativa.engine3d.core.events.
A bug has been fixed in Object3D.dispatchEvent().
The offset property has been added to the constructor Decal and it is compulsory.
Now the offset property can be copied using the clone () method of class Decal.
The ratio property has been removed from View class.
VertexLightTextureMaterial now can be used with skin with the maximum number of bones in surface no more than 33.

See if there is anything in this topic that answers your question: http://forums.adobe.com/message/4322795

Support for flash player plugin in webview

Will the webview at some point support the flash player plugin? We have a legacy reporting engine that was developed in Flex that we were hoping we could access in a webview.
Thanks.
Stefan

No - webview will not support a flash player plugin.
install flash plugin for WebView "Thread: install flash plugin for WebView"
Richard's comment from the thread (Richard is the JavaFX lead):
As for plugins, we are not likely to ever support running plugins (except maybe applets), for security reasons. There are also additional issues. If the browser is to support arbitrary things that Chrome supports like native client etc, it adds to the footprint of the browser (and security risks). Already the WebView constitutes over half of the download size of JavaFX. I would need a pretty strong justification to make it larger if doing so also increases our risk to vulnerabilities.

FYI: Getting support for Flash PLAYER questions

This is the general forum for Flash authoring. If you have a
question about installing Flash Player, or it's performance, or
anything else that isn't related to developing content in Flash
authoring, please post it to the Flash PLAYER forum!
Go straight there:
http://www.adobe.com/cfusion/webforums/forum/categories.cfm?catid=184&forumid=44
Or find it under "Read and Player forums" at
http://www.adobe.com/support/forums/

Hi Bentley,
I just noticed something. The link that I pasted, to your
post, does not work either. I noticed why, however, and it seems to
be why the link in your original page does not work, and why the
link in my post that goes to your post does not work.
It seems to be that if a link has a period after it (i.e., if
it is at the end of a sentence), the period is incorrectly included
in the "real" link. Somehow, whatever mechanism that processes the
post has a mini bug in it.
If you go to the link that is results in "Sorry, this page is
not available", and look up into the browser address bar, you will
see the period there each time.
I just thought that I would point this out, too, so that the
web techs in charge of the workings of the forums could look into
it.
Here is the original link, without a period after it, to your
original page.
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1400586&enterthread=y
Thank you again,
Karen

Frustration with lack of support for Flash Player on IPad. When is Apple going to support Flash?

When is Apple going to support Flash Player on IPad?
The majority of sites that have multimedia content rely on Flash. Safari users are missing out on tons and tons of content that depends on Flash. I have and love my IPad 2. I should be able to use this awesome thing to get at anything I need to on the Internet. Yet when I need to access Flash sites, I am forced back to my windows PC.
Please Apple Make it happen! I'm tired of being ragged by android users on this. You need to fix it.

xx66stangxx wrote:
Flash is a dieing technology.
Really it's not seeming that way.
In fact, since the iPad release, and Steve Jobs famously declairing the death of Flash, Flash useage has increased.
Check it out 95.75% of all internet connected devices have the Flash Player.
http://www.statowl.com/flash.php
(the mac only has 12% share, it must be totally doomed then)
IOS Apps are now made using Adobe Flash
http://thenextweb.com/apple/2011/09/09/the-best-selling-ipad-app-on-the-app-stor e-was-created-with-adobe-flash/
And so are Android, Blackberry etc.
And HTML5 was supposed to be Apple's answer to all the missing content, yet here, 3 years later, HTML5 is no where to be seen, and lacks support/performance to compete with Flash.
http://getmoai.com/images/banners/mobilegaming-html5-vs-alternatives-011112-moai .jpg
Just look at how when you step outside the reality distortion field, things look much different. Look at HTML5 performance compared to Flash.... wasn't HTML5 supposed to outperform and save us from dead batteries? Well even 3 years after Steve Jobs claims it's still using 5x more resources than Flash.
This demo shows 16,250 sprites animating at 60fps using the Flash player, something HTML5 can't even do with less than 100 sprites.
http://www.bytearray.org/?p=4074
HTML5 is a joke, Flash is real, and is providing real content to real people right now. If you as an Apple owner believe the ownership of an IOS device is worth this loss, then more power to you.

Official LCCS support for Flash Player 10.3?

Hi,
We have been waiting for some time to the release of Flash Player 10.3 due to its promised AEC capabilities. Now that it's out, when should we expect LCCS to follow the release and support the latest player?
I saw a thread from a few menths ago regarding this issue but we prefer working on release artifacts.
Thanks,
Ehud

Hi all,
We've been building/posting 10.3 SWCs with every release - check the AEC
thread for downloadable bits.
That said, we're not going to have a full release ready for 10.3 until the
release-after-next. Next release is coming up super-quick, so we just didn't
have time to properly test the 10.3 code yet. We'll make the
release-after-next as soon as possible, but in the meantime, please help us
test the 10.3 builds posted.
thanks for all your help, we really appreciate it!
nigel

Adobe photoshop elements 12 tech support for program errors in producing contact sheets

hello my adobe photoshop 12 is not producing contact sheets anymore. it keeps telling me that there is a program error. I have all of the updates and still it will not work. Is there anyone out there who can suggest what to do?

Which operating system are you using?
What is the exact wording of the error(s)?

Where can I get the direct download for flash player 11.2.202.233 for Vista 32 bit?

I will uninstall the previous flas player 11.2.202.228 and do a clean fresh install.

Your waisting your time, still does the same as 228, not fixed anything on video viewing side of things, i still get pauses after each frame on some sights right to the end, but before 11.2 i was fine, still get green screens, popping sound, degrading picture when i move the slider at the bottom, still picture but sound still carries on, ive tried 11.2 on all nvidia drivers, its the same. Ive had to cancel subscriptions becazuse the player doesnt work with there sights, i just get a smooth running picture untill the next frame then it stops and starts after each damn frame, so annoying, if it was my OS then the previous player to 11.2 wouldnt work either, the beta was exactly the same.

Adobe Suggests Disabled Hardware Acceleration for Flash Player in OS X Lion

http://www.macrumors.com/2011/07/21/adobe-suggests-disabled-hardware-acceleratio n-for-flash-player-in-os-x-lion/

I've seen in some discussions that Adobe CS5 programs arent working either and that a Java update will make them work. Anyone know if this will do the same for Adobe Flash Player?
http://support.apple.com/kb/DL1421

ActiveX control for Flash Player could not be registered - no solutions work

I am getting the "ActiveX control for Flash Player could not be registered" when I try to install 11 on IE9 (Windows 7 64-bit). I have tried everything that has been suggested in other posts and forums to no avail. This is driving me crazy and hindering me from work. Can someone please help? Thank you!

I just had this issue and have been searching and searching for a way to fix this issue. I have a Windows 7 64 bit system and this was happening with IE 9. But I have found the solution.
Go to http://kb2.adobe.com/cps/494/cpsid_49419.html and follow these instructions. This worked for my system and I was able top install the newest flash with no problems.
Make sure you are logged into a Windows Administrator account. If you are not, you will not be able to use SubInACL.
Download SubInACL from the Microsoft Download Center.
Follow the installation instructions. Make sure you install SubInACL (subinacl.exe) to the directory C:\Program Files\Windows Resource Kits\Tools.
Download the reset_fp10.zip file.
Open the fp10.zip file and extract the reset_fp10.cmd file to the directory C:\Program Files\Windows Resource Kits\Tools\.
Both this file and SubInACL (subinacl.exe) must be in this directory.
Double-click reset_fp10.cmd. A command window will open, and SubInACL will run.
Do not use the machine while SubInACL is running.
After SubInACL finishes, you will see a prompt "Press any key to continue".
Install Flash Player from the Flash Player download page.
To confirm that your installation succeeded, visit the About Flash Player page. At the top of the screen, you should see a message that reads "Adobe Flash Player Successfully Installed."

Bad installer for 'Flash Player 11.7.700.261' released on 2/4/2014?

Hi, where can we get a good installer for Flash Player 11.7.700.261? It seems like the one available at this link is a bad one: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html#main_Archived_F lash_Player_versions_for_developers. After you download it, you will get an error when you try to unzip it.
-- Team OCD.

I just downloaded fp_11.7.700.261_archive.zip and unzipped it with no problems.
The file size should be 143,718 KB (147,166,947 bytes); if you have anything else, then you got a corrupted download.
If you need an alternate download, tell us exactly what installers you need.

ADOBE FYI: Getting Adobe Tech Support for Flash Player problems

Similar Messages

Maybe you are looking for