Adobe has 7 updates available, but they all fail to update.

This is happenning everytime I boot up my computer (win 7). If I click on any other windows during the "updates", the CC Application Manager disappears . Afterwards, if I try to open the Application Manager, nothing happens (it just won't open).
Earlier in the week I spent about an hour chatting with support because I couldn't download Apps at all. We went through the process of using the Creative Cloud Cleaner Tool and I thought everything was fixed, now this.

I think I have it figured out (not 100% certain yet). I did follow the suggested route and was led to a solution: openning regedit and navigating to a file called inProgress, then deleting that file. The file wasn't there so it ended up being a dead end.
Last time I got the updates notification, I wrote down what programs needed updates. I decided to chance unistalling then reinstalling Prelude since it's a program I never use. I also uninstalled the Creative Cloud Desktop App. Then I signed into Creative Cloud with IE, since this might be a Windows issue, and I downloaded Prelude which reintalled the Creative Desktop App. What resulted is that Prelude is now called Prelude CC, insted of CS6. Somehow I must have missed an really important update at some point. Upon launching the CC Deasktop App, Prelude is no longer one of the pending updates, also, all the pending updates are CS6.
I'm assuming that I just need to reinstall everything. I don't know for certain at this point because I don't have time to reinstall everything today, but hopefully this will be resolved after updating all my CS6 programs to CC. If not I will start a different topic or chat with support after I have a better idea.

Similar Messages

  • Purchased a year subscription of adobe cc.  trying to download the programs but they all fail and say exit code: 6.  whats going on?, purchased a year subscription of adobe cc.  trying to download the programs but they all fail and say exit code: 6.  what

    I am getting this:
    Exit Code: 6
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC} -----------
    ERROR: Third party payload installer vcredist_x86.exe failed with exit code: -2147024546
    ERROR: Failed to install Microsoft Visual C++ 2012 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Adam\AppData\Local\Temp\{54BE5CF2-BF72-4811-89E8-81E97C5B3F0C}\Photoshop_15_LS2 0_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x86) from Microsoft website - www.microsoft.com

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work w

    Hello , Recently my company purchased a Fujifilm X30 . We were surprised that Adobe has not updated the plug in for this camera. Since we are your customers, we would like to know, when they will perform this update ? For us it is very important to work with all our tools work quickly and efficiently, I guess I understand.
    We await your response .
    Thank you very much .

    This is a user to user forum with "some" Adobe staff participation, make requests at this link
    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

  • I have PSE 9 & CS5.5 & Bridge & they all fail to update

    I have PSE 9 & CS5.5 & Bridge & they all fail to update on Windows 7. They have all just been reinstalled on a rebuilt machine .Can any one help as Adobe just cut me off mid sentance
    thanks
    Nick

    You'll probably have to find, download and install the updates yourself.
    Product updates
    Adobe - Photoshop Elements : For Windows
    Adobe - Creative Suite : For Windows

  • Can I fit a 1TB HDD into a MacBook Pro 17" 2.4GHz which was released in mid 2007? There are 1TB HDD available but they are 12.5" high. Will they fit this model MacBook Pro?

    Can I fit a 1TB HDD into a MacBook Pro 17" 2.4GHz which was released in mid 2007? There are 1TB HDD available but they are 12.5" high. Will they fit this model MacBook Pro?

    Sorry, 12.5mm high not 12.5" high!
    Can I fit a 1TB HDD into a MacBook Pro 17" 2.4GHz which was released in mid 2007? There are 1TB HDD available but they are 12.5mm high. Will they fit this model MacBook Pro?

  • When I download videos (from an external hard drive), they appear to be downloaded (file sizes look correct) but they all stop playing a few minutes in!

    When I download videos (from an external hard drive), they appear to be downloaded (file sizes look correct) but they all stop playing a few minutes in!

    Try the following in the terminal
    ls -alh filename
    du -chs filename
    And what happens if you play the files directly of the external drive?

  • What cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

    what cables are best when connecting apple tv, my HD tv has 2 HDMI slots but they are both in use, one for Sky and one for cinema. There are no hdmi slots spare on the cinema either ...

    Mine has four  Seriously shauntana the splitter is easy, a simple click to changre feed and eventually you will damage the HDMI port or cable by taking it in and out.  True you can only use one feed at a time nut you can only use one port on the telly at one time too.  I used it on my old one port telly for PS3 and Sky and it worked a treat.
    Enjoy
    Jules

  • What is the best iPhone 4/4s extended battery case? I've been reading reviews for a bunch of them, but they all seem to say the same thing.

    What is the best iPhone 4/4s extended battery case? I've been reading reviews for a bunch of them, but they all seem to say the same thing.

    Personally most of my co-workers are using the Mophie case. They are great quality but can be pretty pricey. All of my fellow co-workers have been using this case to help with the upsetting battery drain that comes with ios5. I have seen people drop the the iPhone with this case on and seems to be a good sturdy case with an extra 9 hour battery life. Anyway's here is their web site if you want to look into these cases further.
    http://www.mophie.com/battery-cases-s/51.htm

  • HT1353 I just purchased a 3rd generation Ipod Touch and the latest software is iOS 4.2.1 and I'd like to download some Apps (facebook, words with friends, etc.), but they all need iOS 5. Help!

    I just purchased a used 3rd generation Ipod Touch and the latest software is iOS 4.2.1 and I have been trying to download apps (Facebook, Words w/Friends, etc.), but they all say I need to have iOS 5. Help!

    Here are some tools to search for compatible apps (The first one is my recommendation).
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.
    I personally havent looked for any clones of Words With Friends, but I bet you can find something.
    Here are a couple apps which say they are compatible with Facebook:
    Chatnow for Facebook
    Friends Planet 2
    Quickly for Facebook with Video Chat

  • I updated my iPhone and now none of the music on it will play. When I sync, I can change teh music selections on it, but they all won't play and are greyed out. Only the Playlists, Artists, Albums are black font, but all songs are grey and won't play

    I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
    Any ideas?

    I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

  • My iTunes has about 3000 tracks but not all of it will sync onto my iPod

    i recently purchased an 80GB iPod shuffle which can also play videos and movies. i bought it recently, but i'm haveing a hard time getting used to iTunes and all this apple, mac business.
    i have windows XP professional, i made sure i put all the music i had on my pc and put it onto my iTunes library, now i have a lot more music to put onto my ipod from cds etc but i can't even get all my music from my itunes to download onto my iPod first!
    they're all in mp3 format, and when i go to "sync music" instead of syncing all of my 3000 tracks its only syncing like 1700 or so!
    also, if i already have music on my ipod, but i just want to add say an extra one or two songs onto my ipod, i tried just adding those tracks, but then all my older songs already on the ipod god deleted!
    does that mean i have to download all my music from the itunes ALL OVER AGAIN?
    if so, i don't think i like this ipod / itunes business, i may even have to return it. this is just ridiculous, i never had this problem with my smaller mp3 players. the whole reason i bought the iPod was because it can store alot of music, 80gb and it only cost me around £140. its new, not second hand or anything.
    help!

    Hello, and Welcome to Apple Discussions,
    first of all, I don't think you have a shuffle, as they come up to 4 GB.
    Syncing is a concept that some users have a hard time adjusting to - it means synchronizing the content of the iPod to your PC.
    When you tell iPod to sync only two songs, it does exactly that; you may want to set up playlists in iTunes that contain what you want on your iPod and sync those automatically.
    Another option would be to Manually Manage your iPod, in which case you can just drag and drop songs on it like you would with any other MP3 Player, however, you lose the convenience of syncing.
    Hope this solves your problem, cheers.

  • Since upgrade from 22 to 23, FF says all my addons are disabled, but they (all) seem to function, so in fact they are 'enabled' .

    I cannot 'officially' enable any of them. I also notice that none of the addons in the list ( using All-in-One Sidebar) show their own icon, they all have the green puzzle -icon. I run Mac 10.6.8. What can I do to resolve this problem ? I already tried restarts of FF and my I-Mac, but it keeps on telling me every addons is disabled.

    I reinstalled All-in-One-Sidebar and the problem is solved. Thanks !

  • Aperture has stopped showing some, but not all, keywords on photos

    I imported some new photos today and noticed that Aperture seems to have stopped displaying some, but not all, of my keywords. I'm noticing this on a large number of my existing photos.
    For example, I've selected a photo and the Keywords tab of the Metadata pane lists: Amanda, iPhoto Original, Judy, and Zoo. That appears to be correct. However, the Keywords field in the top of the Metadata pane only shows iPhoto Original, and the only keyword displayed in the grid view is iPhoto Original.
    Switching to a different metadata display does not help, nor does rebuilding the library. Reassigning the keywords seems to help, but that's not really an option for > 7,000 photos.
    Anyone know why this is happening? Can I fix this?
    Dave
    PowerMac Dual G5 2.0   Mac OS X (10.4.7)   Aperture 1.1.2

    After poking around with BBEdit in my Aperture library, I think I see the problem. I chose a photo that Aperture won't display all the keywords and re-added them. I then compared all the files in the library for that photo with the same files in a backup library I had set aside.
    It appears that at some point Aperture got the IPTC keywords out of sync with the actual keywords on the photos. Looking at the Version-1.apversion file (which is actually a .plist file), I can see that both copies have the same keywords on them (called tags in the plist), but the IPTCProperties.keywords summary does not reflect all the tags actually on the photo. Aperture appears to just display the keywords stored in the IPTC keyword summary instead of checking to see what keywords the photo actually has.
    So, the keywords are still there, but the summary that Aperture displays is wrong and a library rebuild doesn't appear to rebuild the keyword summary.
    My options at this point appear to be either re-apply all my keywords or write a tool to fix it for me (I guess being a developer has it's perks). I'll definitely be filing a bug on this...

  • Some songs work some don't - but they all work on itunes

    on my ipod some of my songs do not work. they all work on my itunes on my laptop. i've tried updating the ipod with no luck. thanks for the help

    The fromat of the sonf might be wrong for your iPod. Either update you iPod's software or try changing the format of the song: Go to the location of the song in your computer(Explorer folder) . Click "view", "choose details", and tick the "type" box. Rename the songs that don't work only changing the letters after the ".". Change it to mp3.

  • HT2045 My ipod has songs on it but they will not play.

    My ipod classic contains all of my music from itunes.  All the songs work perfect in itunes but they will not play on the ipod.  The screen displays the selection as though it would begin playing the song.  After a few seconds of the song timeline staying at 0:00 it advances to the next song.  This continues through all of the songs. 

    Do the Hard Reset
    After charging till full charge, at least 2 hours (preferably 4 hours)
    Toggle the Hold switch, make sure you dont see the red mark when you do the  next step
    Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
    Then release the buttons
    Select your preferred language.
    Here is the Apple support Article on the 5Rs
    http://www.apple.com/support/ipod/five_rs/classic/

Maybe you are looking for