Adobe Help CS5: Text In Search Field Hard To Read
I'm using Local Help. In the Search field, letters are way too close and very hard to read. There seems to be no anti-aliasing either. Is it possible that some font be missing in either my Photoshop Installation or in my System (OX 10.6.3)?
Thanks for any help.
Mark Nichoson wrote:
Hi Roger: I apologize for the poor text rendering. We are updating the app with a fix -- this should be resolved when the engineering team migrates the app to Flex 4/AIR 2 (coming soon!).
Hello Mark!
If I may, the fact that people like you take the time to answer questions like this does more for Adobe's reputation than anything else. Thank you. I will be waiting for this fix. After all this new Help app is way better than what we had before, as it allows us to use either Local help (way faster and practical) or the web (more complete, when we're stuck). So this is a step forward, I just found strange that Adobe had this problem in that field. I imagine that this bug sneaked by unnoticed...
So thank you once again. If I had a suggestion, it would be to make the process of finding and downloading Local help a bit easier and more transparent.
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Process: Adobe InDesign CS5 [2750]
Path: /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier: com.adobe.InDesign
Version: 7.0.0.355 (7000)
Code Type: X86 (Native)
Parent Process: launchd [114]
Date/Time: 2012-10-20 18:55:00.942 +0300
OS Version: Mac OS X 10.7.4 (11E2617)
Report Version: 9
Interval Since Last Report: 95465 sec
Crashes Since Last Report: 19
Per-App Interval Since Last Report: 55570 sec
Per-App Crashes Since Last Report: 19
Anonymous UUID: 498C85C8-4C43-4643-87AB-DF190AB2F2BE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5
Application Specific Information:
objc[2750]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0xacd47630 _XHNDL_trapback_instruction + 0
1 ??? 0xffffffff 0 + 4294967295
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99f8390a kevent + 10
1 libdispatch.dylib 0x96b3fe10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x96b3e85f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92c11f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x984e03a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore 0x9854267f MPWaitOnQueue + 200
5 PMRuntime.dylib 0x00014130 MemUtils::GetAvailMem() + 288
6 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
7 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
8 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99f80c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99f801f6 mach_msg + 70
2 com.apple.CoreServices.CarbonCore 0x9856d0ec TS_exception_listener_thread + 90
3 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
4 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x92bc242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9856ee62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x984e037d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9854267f MPWaitOnQueue + 200
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
10 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x92bc242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9856ee62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x984e037d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9854267f MPWaitOnQueue + 200
6 AdobeACE 0x0005a6f1 0x20000 + 239345
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8 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
10 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x92bc242c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9856ee62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x984e037d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9854267f MPWaitOnQueue + 200
6 AdobeACE 0x0005a6f1 0x20000 + 239345
7 AdobeACE 0x0005a0ed 0x20000 + 237805
8 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
10 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 com.adobe.amt.services 0x0ad8b126 C_AMTUISwitchSuppressUpdates + 16768
4 com.adobe.amt.services 0x0ad83db0 C_EULA_SetState + 2164
5 com.adobe.amt.services 0x0ad8b18c C_AMTUISwitchSuppressUpdates + 16870
6 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
7 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 TINthread.dylib 0x0d0f47a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x0d0f483f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
6 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x92bc242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x0b983ffa GetPlugIn + 1045098
4 com.adobe.InDesign.AppFramework 0x0b97ff43 GetPlugIn + 1028531
5 com.adobe.InDesign.AppFramework 0x0b98014c GetPlugIn + 1029052
6 com.adobe.InDesign.AppFramework 0x0b983ac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 11:
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1 libsystem_c.dylib 0x92c11e21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x92bc242c pthread_cond_wait$UNIX2003 + 71
3 com.adobe.InDesign.AppFramework 0x0b983ffa GetPlugIn + 1045098
4 com.adobe.InDesign.AppFramework 0x0b97ff43 GetPlugIn + 1028531
5 com.adobe.InDesign.AppFramework 0x0b98014c GetPlugIn + 1029052
6 com.adobe.InDesign.AppFramework 0x0b983ac6 GetPlugIn + 1043766
7 boost_threads 0x01704fcd thread_proxy + 141
8 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 12:
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1 libsystem_c.dylib 0x92bc27b9 nanosleep$UNIX2003 + 187
2 com.adobe.InDesign.Support for JavaScript 0x105bbfab GetPlugIn + 344123
3 com.adobe.InDesign.Support for JavaScript 0x1059f9c3 GetPlugIn + 227923
4 com.adobe.InDesign.Support for JavaScript 0x105bc0b8 GetPlugIn + 344392
5 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
6 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 13:
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1 libsystem_c.dylib 0x92bc24a2 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x18de26cf Invoke + 54887
3 ServiceManager-Launcher.dylib 0x18de176e Invoke + 50950
4 ServiceManager-Launcher.dylib 0x18de061f Invoke + 46519
5 ServiceManager-Launcher.dylib 0x18de0671 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x18de06fb Invoke + 46739
7 ServiceManager-Launcher.dylib 0x18ddaafe Invoke + 23190
8 ServiceManager-Launcher.dylib 0x18ddace7 Invoke + 23679
9 ServiceManager-Launcher.dylib 0x18ddb8c7 Invoke + 26719
10 ServiceManager-Launcher.dylib 0x18ddb9c5 Invoke + 26973
11 ServiceManager-Launcher.dylib 0x18ddedb0 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x18ddf059 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x18ddf687 Invoke + 42527
14 ServiceManager-Launcher.dylib 0x18ddf884 Invoke + 43036
15 ServiceManager-Launcher.dylib 0x18dd1826 Login + 1654
16 ServiceManager-Launcher.dylib 0x18dd2c71 Login + 6849
17 ServiceManager-Launcher.dylib 0x18ddfdf3 Invoke + 44427
18 ServiceManager-Launcher.dylib 0x18de2341 Invoke + 53977
19 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
20 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99f80c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98542a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x21f780f0 0x21f3e000 + 237808
3 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
5 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x99f80c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98542a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x21f780f0 0x21f3e000 + 237808
3 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
5 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x99f80c76 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98542a96 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x21f780f0 0x21f3e000 + 237808
3 com.apple.CoreServices.CarbonCore 0x985435e0 PrivateMPEntryPoint + 68
4 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
5 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x246a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x244441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x246a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x246a2f9b APXGetHostAPI + 2568459
8 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x246a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x244441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x246a2eb7 APXGetHostAPI + 2568231
7 com.adobe.adobeswfl 0x246a2f9b APXGetHostAPI + 2568459
8 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x246a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x244441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x246a2eb7 APXGetHostAPI + 2568231
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9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 20:
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1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x246a2d5f APXGetHostAPI + 2567887
4 com.adobe.adobeswfl 0x244441ef APXGetHostAPI + 82783
5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
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9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 21:
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1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92c11f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x246a2d27 APXGetHostAPI + 2567831
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5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
6 com.adobe.adobeswfl 0x246a2eb7 APXGetHostAPI + 2568231
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9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 22:
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1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92c11f7b pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x246a2d27 APXGetHostAPI + 2567831
4 com.adobe.adobeswfl 0x246bd6de APXGetHostAPI + 2676814
5 com.adobe.adobeswfl 0x246a2e4c APXGetHostAPI + 2568124
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9 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 24:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 27:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 28:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 30:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 31:
0 libsystem_kernel.dylib 0x99f8302e __workq_kernreturn + 10
1 libsystem_c.dylib 0x92c0fccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x92c116fe start_wqthread + 30
Thread 32:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x99f82b42 __select + 10
1 com.apple.CoreFoundation 0x97ab5e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
3 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 33:
0 libsystem_c.dylib 0x92c0ec1e pthread_threadid_np + 38
1 libsystem_c.dylib 0x92c0c857 __mtx_droplock + 102
2 libsystem_c.dylib 0x92c0cc4c pthread_mutex_unlock + 320
3 AdobeBIB 0x00813c7c BIBInitialize2 + 40588
4 AdobeBIB 0x00806fe6 0x803000 + 16358
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7 AdobeBIBUtils 0x0083501c 0x828000 + 53276
8 AdobeBIBUtils 0x0083258a 0x828000 + 42378
9 AdobeBIBUtils 0x008354df 0x828000 + 54495
10 AdobeBIBUtils 0x00833fe7 0x828000 + 49127
11 AdobePDFSettings 0x11432acf JoboptionsParserUtils::GetValue(char**) + 1179
12 AdobePDFSettings 0x11432f50 JoboptionsParserUtils::GetValue(char**) + 2332
13 AdobePDFSettings 0x11433158 JoboptionsParserUtils::GetValue(char**) + 2852
14 AdobePDFSettings 0x11432f50 JoboptionsParserUtils::GetValue(char**) + 2332
15 AdobePDFSettings 0x1142a543 PDFSettingsParser::Joboptions_To_CPOSDict(BIB_T_NMT::CBIBPositionableStream const&) + 1143
16 AdobePDFSettings 0x1142aac3 PDFSettingsParser::PDFSettingsParser(BIB_T_NMT::CBIBPositionableStream const&) + 67
17 AdobePDFSettings 0x1141fbf7 PDFSettingsImpl::PDFSettingsStream::ConvertJobOptionsToCPOSDict(BIB_T_NMT::CBIB PositionableStream const&, char const*) + 35
18 AdobePDFSettings 0x114224c1 _PDFSettingsNewFromStreamProc_NewFromStream + 157
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20 com.adobe.InDesign.PDF 0x110f6a24 GetPlugIn + 53396
21 com.adobe.InDesign.PDF 0x110e9e6c GetPlugIn + 1244
22 ObjectModelLib.dylib 0x01063ccd 0x1038000 + 179405
23 ObjectModelLib.dylib 0x01070ec8 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23784
24 DataBaseLib.dylib 0x010ce158 0x10c9000 + 20824
25 com.adobe.InDesign.PDF 0x111d580f GetPlugIn + 966271
26 com.adobe.InDesign.PDF 0x111ce09e GetPlugIn + 935694
27 com.adobe.InDesign.PDF 0x111cef9a GetPlugIn + 939530
28 PublicLib.dylib 0x011644d2 Command::DoImmediate(short) + 34
29 com.adobe.InDesign.Utilities 0x0cb10aa3 0xcb0f000 + 6819
30 com.adobe.InDesign.Utilities 0x0cb10ccc 0xcb0f000 + 7372
31 com.adobe.InDesign.AppFramework 0x0b87a6e8 0xb860000 + 108264
32 com.adobe.InDesign.AppFramework 0x0b86cfc1 0xb860000 + 53185
33 PublicLib.dylib 0x011655aa CmdUtils::ProcessScheduledCmds(ICommand::Priority) + 74
34 ObjectModelLib.dylib 0x01091255 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 155765
35 PublicLib.dylib 0x0143e571 ExecutionContextUtils::InitExecutionContext(boost::intrusive_ptr<IDatabaseSnaps hot>) + 353
36 com.adobe.InDesign.AppFramework 0x0b980135 GetPlugIn + 1029029
37 com.adobe.InDesign.AppFramework 0x0b983ac6 GetPlugIn + 1043766
38 boost_threads 0x01704fcd thread_proxy + 141
39 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
40 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 34:
0 libsystem_kernel.dylib 0x99f8283e __psynch_cvwait + 10
1 libsystem_c.dylib 0x92c11e78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x92bb982a pthread_cond_wait + 48
3 TINthread.dylib 0x0d0f47a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x0d0f483f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libsystem_c.dylib 0x92c0ded9 _pthread_start + 335
6 libsystem_c.dylib 0x92c116de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000005 ecx: 0x00000000 edx: 0x26707000
edi: 0x00000000 esi: 0x00000100 ebp: 0xbfffbed8 esp: 0xbfffbab0
ss: 0x00000023 efl: 0x00010246 eip: 0xacd47630 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Binary Images:
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0x157000 - 0x67dfff +AdobeAGM (??? - ???) <6F8EB120-6F01-38AE-8363-BC941B8AE12E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x10c9000 - 0x1123fe7 +DataBaseLib.dylib (??? - ???) <3FC5D05A-298D-654B-F235-C0579E0A347F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/DataBaseLib.dylib
0x113c000 - 0x1553fff +PublicLib.dylib (??? - ???) <D0EB805F-5E47-2677-CA21-5C51D510234F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/PublicLib.dylib
0x16da000 - 0x16f1ff6 +AdobeAFL (??? - ???) <CFC0FF78-A748-AC45-2E62-8F20090D911C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
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0x1714000 - 0x1719ffd +ASLSupportLib.dylib (??? - ???) <D4BEF46E-063B-696F-FE83-DD943ABA838A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/ASLSupportLib.dylib
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0x1723000 - 0x1731fe7 +libtbb.dylib (??? - ???) <FFA49B03-C516-D23D-B535-B64D7CD35ECE> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/libtbb.dylib
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0x27d9000 - 0x27dbffb +boost_system (??? - ???) <FBD2BBDA-A758-FFCE-ABBA-7FDAB09FAF0F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/boost_system.framework/Versions/1_37/boost_system
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0xdc18000 - 0xdce5fe7 +AdobeAXEDOMCore (??? - ???) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCor e
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0xddf5000 - 0xde78ff2 +AdobeSangamML (??? - ???) <B0029614-553A-BEAB-21E1-0664E5481F68> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobeSangamML.framework/Versions/A/AdobeSangamML
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0xdffa000 - 0xe0fafff +com.adobe.Reader for Quark (Reader for Quark 5.5.0.7351 - 5.5.0.7351) <A525EFDE-6074-8CA1-6145-76B57CB0F448> /Applications/Adobe InDesign CS5/*/Reader for Quark
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0xe1a3000 - 0xe217ff4 +com.adobe.Reader for Word (Reader for Word 5.5.0.7351 - 5.5.0.7351) <6E36D3D4-6EB7-8C51-9021-3C9301A089E4> /Applications/Adobe InDesign CS5/*/Reader for Word
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0xe2d0000 - 0xe2d8ff7 +com.adobe.ZTextReader (ZTextReader 5.5.0.7351 - 5.5.0.7351) <851A0B77-2110-B419-A8EB-B051C6CB7653> /Applications/Adobe InDesign CS5/*/ZTextReader
0xe35d000 - 0xe3c1ff7 +com.adobe.InDesign.XMLParser (7.0.0.355 - ???) <16D1BE18-BDC0-598D-3DD6-933CE96E818D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/XMLParser.InDesignPlugin/XMLParser
0xe3e7000 - 0xe5aefef +com.adobe.InDesign.XML (7.0.0.355 - ???) <9B37046A-48B2-C794-E572-E7DFADAF8A30> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/XML.InDesignPlugin/XML
0xe647000 - 0xe66bfff +com.adobe.InDesign.WorldReady (7.0.0.355 - ???) <0B2B29B2-1DF5-BA1C-3F0D-01E8B3988813> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/WorldReady.InDesignPlugin/WorldReady
0xe67d000 - 0xe6b1ffb +com.adobe.InDesign.Workgroup (7.0.0.355 - ???) <724EA9BC-EFD4-9710-E20E-4B1C74304C7D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Workgroup.InDesignPlugin/Workgroup
0xe6c6000 - 0xe6e1fff +com.adobe.InDesign.Workgroup Client (7.0.0.355 - ???) <193F094B-02D9-988A-47E6-C7E502E9F716> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Workgroup Client.InDesignPlugin/Workgroup Client
0xe6f0000 - 0xe804feb +com.adobe.InDesign.Widgets (7.0.0.355 - ???) <AE4D2421-4E04-1153-615A-78CEEC745C3E> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Widgets.InDesignPlugin/Widgets
0xe887000 - 0xe995fef +com.adobe.InDesign.Transparency (7.0.0.355 - ???) <7817B498-6756-5590-87B8-307C1B4422E8> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Transparency.InDesignPlugin/Transparency
0xe9e0000 - 0xf723fff +com.adobe.psl (AdobePSL 12.0.0.7524 - 12.0.0.7524) <CFBCB19A-03F7-D095-1F48-8D68F05A25C5> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0xfa62000 - 0xfab4ff1 +com.adobe.InDesign.TOC (7.0.0.355 - ???) <9EDF02F0-E9A9-58F8-5E3E-7C9C1ADA9849> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/TOC.InDesignPlugin/TOC
0xfad2000 - 0xffc7fe7 +com.adobe.InDesign.Text (7.0.0.355 - ???) <6F8AF442-9D31-5CC3-7740-04539BA37EB8> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Text.InDesignPlugin/Text
0x10133000 - 0x10198fff +com.adobe.InDesign.Text Wrap (7.0.0.355 - ???) <557851E0-6260-DE31-3AFA-8008B49FBCE2> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Text Wrap.InDesignPlugin/Text Wrap
0x101bc000 - 0x101e6fff +com.adobe.InDesign.Text Wrap Path (7.0.0.355 - ???) <9BFEF65A-3909-03F2-0501-CC32FAAABF5A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Text Wrap Path.InDesignPlugin/Text Wrap Path
0x101f0000 - 0x101fffff +com.adobe.InDesign.Text Editor Model (7.0.0.355 - ???) <8E01C18E-4947-93AB-71CA-E017C80FB09C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Text Editor Model.InDesignPlugin/Text Editor Model
0x10209000 - 0x10252fff +com.adobe.InDesign.Text Attributes (7.0.0.355 - ???) <07B49878-E35A-C031-205F-A25256640FCA> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Text Attributes.InDesignPlugin/Text Attributes
0x10277000 - 0x102befff +com.adobe.InDesign.TableStyles (7.0.0.355 - ???) <59E0C1A1-4044-C145-6414-61CF041E9968> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/TableStyles.InDesignPlugin/TableStyles
0x102d5000 - 0x104cefff +com.adobe.InDesign.Table Model (7.0.0.355 - ???) <F13B1585-BAAD-4C84-07BE-6428CEDA35B3> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Table Model.InDesignPlugin/Table Model
0x1055b000 - 0x105e5ff7 +com.adobe.InDesign.Support for JavaScript (7.0.0.355 - ???) <196259C9-B203-DD5B-0733-8D146FC78723> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Support for JavaScript.InDesignPlugin/Support for JavaScript
0x1061e000 - 0x10662fff +com.adobe.InDesign.Support for AppleScript (7.0.0.355 - ???) <DEC65072-2AB5-9901-9CBC-6FED676B2B04> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Support for AppleScript.InDesignPlugin/Support for AppleScript
0x1067b000 - 0x1074afe7 +com.adobe.InDesign.Graphics (7.0.0.355 - ???) <97D16769-E6A4-AA23-7907-BD845CB4D9AD> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Graphics.InDesignPlugin/Graphics
0x10793000 - 0x107e2ffb +com.adobe.InDesign.Stroke and Fill (7.0.0.355 - ???) <42B4A176-B4DA-C638-A59F-94F3A3FFB416> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Stroke and Fill.InDesignPlugin/Stroke and Fill
0x107fe000 - 0x108e1ffb +com.adobe.InDesign.Spread (7.0.0.355 - ???) <9BF0ADE3-0354-1790-AA19-DD6E7E495384> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Spread.InDesignPlugin/Spread
0x1092d000 - 0x10972ff0 +com.adobe.InDesign.Spread UI (7.0.0.355 - ???) <6B9E2DAE-304A-1E95-E46E-D37CC49BEEA1> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Spread UI.InDesignPlugin/Spread UI
0x1098c000 - 0x109c8fff +com.adobe.InDesign.Spline (7.0.0.355 - ???) <55F1F2F2-0BB7-96C1-726C-6D3E47351086> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Spline.InDesignPlugin/Spline
0x109e4000 - 0x10a1dfff +com.adobe.InDesign.Spline UI (7.0.0.355 - ???) <B40249D1-919F-FFC8-8E6F-344A29CF063B> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Spline UI.InDesignPlugin/Spline UI
0x10a3b000 - 0x10a49fff +com.adobe.InDesign.Spelling Service (7.0.0.355 - ???) <DBB0C9F7-934B-15B5-5CF5-FBEEE83ACC99> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Spelling Service.InDesignPlugin/Spelling Service
0x10a55000 - 0x10a62fff +com.adobe.InDesign.Sound (7.0.0.355 - ???) <15A968FB-7F7D-1022-9E99-70A3818AC346> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Sound.InDesignPlugin/Sound
0x10a6d000 - 0x10a87ff2 +com.adobe.InDesign.Sections (7.0.0.355 - ???) <5AFD740D-904C-2F9B-DE71-375B2B948BCF> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Sections.InDesignPlugin/Sections
0x10a96000 - 0x10b2fff7 +com.adobe.InDesign.Scripting (7.0.0.355 - ???) <6E2BCE6C-230C-1724-CC70-12522818EBC3> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Scripting.InDesignPlugin/Scripting
0x10b60000 - 0x10b7afff +com.adobe.InDesign.Rulers (7.0.0.355 - ???) <2546DE05-52F1-033E-90D0-03ED797D585C> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Rulers.InDesignPlugin/Rulers
0x10b89000 - 0x10cd4fff +com.adobe.InDesign.Print (7.0.0.355 - ???) <F6B4CCEF-06B9-5E17-9102-2B29A6713D6A> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Print.InDesignPlugin/Print
0x10d33000 - 0x10d65ff7 +com.adobe.InDesign.PNG Import Filter (7.0.0.355 - ???) <2C6DDB20-C560-14DD-84DC-A2AB8B6C0793> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/PNG Import Filter.InDesignPlugin/PNG Import Filter
0x10d6e000 - 0x10da1ff7 +com.adobe.InDesign.Photoshop Import Filter (7.0.0.355 - ???) <E31C18E9-8962-5D0C-7289-E5E02EA16AC9> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Photoshop Import Filter.InDesignPlugin/Photoshop Import Filter
0x10db7000 - 0x10e0aff3 +com.adobe.InDesign.Book (7.0.0.355 - ???) <CF89E43A-02A5-8A0A-2AF8-B85117122C18> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Book.InDesignPlugin/Book
0x10e2d000 - 0x10f22fe7 +com.adobe.InDesign.Image (7.0.0.355 - ???) <6261B004-671B-9411-3EF0-CC84D91752BA> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Image.InDesignPlugin/Image
0x10f70000 - 0x10f79ffb +com.adobe.InDesign.Group (7.0.0.355 - ???) <DCC2D180-2385-BED5-873A-FE87139634AF> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Group.InDesignPlugin/Group
0x10f82000 - 0x11066fef +com.adobe.InDesign.EPS Page Item (7.0.0.355 - ???) <1C272994-750B-D8D1-02B6-6BD2534FD04F> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/EPS Page Item.InDesignPlugin/EPS Page Item
0x110ac000 - 0x1127efff +com.adobe.InDesign.PDF (7.0.0.355 - ???) <B19F021E-5955-B381-2EB4-DB064290CDF7> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/PDF.InDesignPlugin/PDF
0x11306000 - 0x113e9fef +AdobePDFPort (??? - ???) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1141e000 - 0x11439ff9 +AdobePDFSettings (??? - ???) /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetti ngs
0x11453000 - 0x11601fff +com.adobe.InDesign.Generic Page Item (7.0.0.355 - ???) <84651032-F791-88BD-C15F-407A4032542D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Generic Page Item.InDesignPlugin/Generic Page Item
0x1168d000 - 0x116c6ffb +com.adobe.InDesign.Path Type (7.0.0.355 - ???) <7867A3AB-4925-CBF7-1877-7924AD7A732D> /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Required/Path Type.InDesignPlugin/Path Type
0x116e1000 - 0x116e9ff3 +PathTypeLib.dylib (??? - ???) <F753ACE3-9AB5-Also try the adobe forums (and better to skip the crash report unless someone asks for it)
http://forums.adobe.com/index.jspa -
Help, help, help!! My 'search' field in iTunes 11 seems to have completely disappeared and I don't know how to get it back. Any help would be GREATLY appreciated.
You don't see it here?
This is iTunes 11 on 10.6.8 - I tried to make it disappear but couldn't do so, so if you've lost it I can't give you an easy answer. Have you tried rebooting your Mac? If that doesn't help you could try reinstalling iTunes:
http://www.apple.com/itunes/download/
Can you post a screenshot? -
How to restore safari search field in upper right corner ? Thanks
How to restore Safari search field in upper right corner of Safari home page ? Thanks.
Safari 6
In Safari 6 URL address bar and Google search bar are unified together.
Apple calls it " Smart search field".
Best. -
Adobe Photoshop CS5 Settingsが見つからないです
初めて投稿させていただきます。
解決できず時間ばかりがたっております。
ご協力をお願いいたいsます
OSとそのバージョン ： Mac OSX 10.9
Photoshop のバージョン ： CS5
以下のような状況になり、解決策を探しておりました。
アプリケーションの起動時または終了時に「ファイルがロックされている」というエラーが表示される（Macintosh 版 Photoshop CS5/Photoshop CS5 Extended）
リンク先にある通り、手順を追うとMacintosh HD/Users/<ユーザー名>/ライブラリ/Preferences/Adobe Photoshop CS5 Settingsというファイルが
自分のフォルダの中に見当たりませんでした。
色々検索してcommand＋option＋shiftを押しながらphotoshopを起動し、環境設定をリセットするようにしましたが
相変わらずAdobe Photoshop CS5 Settingsは見つかりませんでした。
解決策を教えていただけますでしょうかFinderの移動メニューをOptionキーを押しながらプルダウンさせてください。
10.7のころからユーザーのライブラリフォルダは不可視ファイルとなっています。
Optionキーを押すことで移動メニューにリストされますので、そこから目的のディレクトリを辿っていってください。 -
Does anyone know how to post a thread in adobe help forums? I can log in, and read the threads, but there is no option to make a new thread or reply to any discussions. I try to login again, which should bring up a page which asks for your screen name. But it never comes up, it just redirects forever. i have tried phoning adobe, but this is time consuming and expensive, they just tell you leave the website and wait ten minutes, then log back in. but I have waited for two weeks now, and i still can't post a thread.
Whenever I log in, the 'new' option icon, does not appear. Nor does the profile icon with 'welcome, Clare', but the "welcome, Clare" appears at the top far right of the screen with no profile icon, or "new" icon button.
Well, i did sign into adobe, to take a screen shot, of what i am getting, to help explain to you. But the forums are now closed for maintenance; as they are updating the forums website. I wonder if this means, i will soon be able to post a new thread?? I do hope so!! Also I am from the UK. So this might be part of the problem? -
I am having a hard time downloading the adobe photoshop cs5 it keeps downloading as a pdf file help
I am having a hard time downloading the adobe Photoshop cs5 it keeps downloading as a PDF file help
Try the links posted at the bottom of this page.
Downloads of older Creative Suite Products
http://helpx.adobe.com/download-install.html
Nancy O. -
"Adobe Flash CS5 has stopped working" error anytime i do anything - HELP PLZ!
Hi there,
I have used Macromedia Flash MX for many, many moons. Finally, when I got Windows 7, I was VERY excited to get updated on MX and move to Adobe Flash Professional CS5. However, i have never once been able to use this program, as it crashes pretty much every time i try to do anything. However, since my upgrade, i've noticed a lot more crashing in MX as well (i still have it installed on my old HD and have been using it to build videos rather than CS5 since it crashes less frequently). Now, i'm at my wit's end. I get the above error message when i do pretty much anything, but most recently it's EVERY time i try to select all unused files from the library. The error message i get in MX is "Flash 6.0 r25 has stopped working," but it's the same exact problem in the problem signature as CS5's:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: Flash.exe
Fault Module Version: 11.0.0.485
Fault Module Timestamp: 4badda9d
Exception Code: c0000005
Exception Offset: 005c0478
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
If i try to select "Check online for a solution," in MX it just kills out of the program, but in CS5 it gives me a second error before killing out:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Flash.exe
Application Version: 11.0.0.485
Application Timestamp: 4badda9d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521ea8e7
Exception Code: c0150010
Exception Offset: 0008482b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 2865
Additional Information 2: 2865b1bb537c4d5e61b79207bc968f0a
Additional Information 3: 2116
Additional Information 4: 2116da8c99f9527466231198673244ae
PLEASE tell me there's a way to fix this. I've tried everything I can think of and have to get this video done in the next few days!!!! I would love to be able to start using CS5 and ditch the ancient MX on my slaved drive, but I can't get CS5 to work!
Thanks.3. (Windows) Disable Compatibility Mode.
For information on compatibility mode, see Using Windows 7 or Vista compatibility mode.
Windows Compatibility Mode can cause errors to occur with Adobe Creative Suite products. To disable it, do the following:
Navigate to C:\Program Files\Adobe\[application name].
Right-click the product application file and choose Properties.
In the Compatibility tab, deselect all options under Compatibility Mode, Settings, and Privilege Level.
Click OK, and relaunch the Adobe Creative Suite 5 product.
4. Disable startup items and services.
Applications running in the background can prevent Creative Suite 5, CS5.5, and CS6 products from launching. For instructions on temporarily disabling these items, see the following documents:
Disable startup items and Services (Windows XP)
Restart Windows in a modified mode (Windows 7 and Windows Vista)
Start the system in Safe Boot mode (Mac OS)
5. Log in using a new local administrative user account.
A new local administrative account can rule out network policies, corrupt profiles, and incorrectly setup administrative accounts as the cause of a failed launch. To create a local administrator account, see the following:
Windows XP: Choose Start > Help And Support and see the article "Add a new user to the computer," or contact your system administrator.
Windows Vista/Windows 7: Create new local administrator account (Windows Vista) (kb404912)
Mac OS: Creating and modifying user accounts on the Apple support website. This video demonstrates the procedure to create a Standard user account. To create an Administrator account, select Administrator in the New Accounts menu.
6. Delete all Adobefnt*.lst files
Search for and delete all copies of the AdobeFnt*.lst file that you find on the hard disk:
(Mac OS) In the Finder, choose File > Find (Command + F).
(Windows XP) In Explorer, click the Search button (Ctrl+F).
(Windows Vista/7) In Explorer, use the search box in the upper right (Ctrl+F).
Type Adobefnt*.lst and then click the Search icon. If you have more than one hard drive, only search the system (OS) drive.
(Windows XP Search Assistant) Choose All Files and Folders. Under More advanced options select Search System Folders, Search hidden files and folders, and Search subfolders.
Click within the search results. Choose Edit > Select All, and then drag the selected files to the Trash (Mac OS) or Recycle Bin (Windows).
(Mac OS) Choose Finder > Empty Trash.
Restart the application.
If an Adobefnt*.lst file becomes damaged, it can cause the application to crash, freeze, or quit when you try to start it. Adobefnt.lst files (for example, Adobefnt10.list for InDesign) are font cache files that Adobe applications use to quickly gather and store information about available fonts. If you delete or rename an Adobefnt.lst file, the application re-creates it the next time you start the application.
7. Troubleshoot font issues.
Remove or disable nonessential fonts and then restart your Creative Suite application. See:
Reduce the number of active fonts (Windows XP)
Reduce the number of active fonts (Windows 7 and Windows Vista)
Troubleshoot fonts (Mac OS)
8. (Windows) Update your video card driver.
Download the latest driver from your video card manufacturer's website or contact the manufacturer for an updated driver.
9. Search the knowledgebase for errors.
Search the Adobe knowledgebase for any errors that appear:
Go to the Adobe Support website and choose your product from the Select Product Support Center menu.
Type the error into the search field and click Search.
Note: Omit file paths and registry keys from the search string.
10. Run the Adobe Support Advisor.
The Adobe Support Advisor is an AIR app that helps identify and resolve installation issues. It can also assist with errors that occur when AMT is running. For more information, see Using the Adobe Support Advisor (kb405816) and Troubleshoot launch errors using Creative Suite launch logs (cpsid_83478).
11. Perform system troubleshooting steps
Follow the steps in Troubleshoot system errors and freezes | Adobe software on Windows (cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS (cpsid_82414). -
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
CS5.5 help titles visible in CS6 Adobe Help Manager
Dear Community Help Team,
After my upgrade from CS5.5 to CS6, old Help titles were still visible in the Download Preferences section of the Help Manager.
I removed the complete CS5.5 suite to ensure a clean install of CS6. Unfortunately, the Adobe de-installation script does not clean up the CS5.5 files in the C:\Users\<name>\AppData folder of Windows 7. The same happened after my upgrade from CS4 to CS5.5.
Fortunately, I was able to fix the issues myself:
I went to:
C:\Users\<name>\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Local Store\HelpCfg\en_US
Apparently, the Help Topics are built from the contents of this folder.
I removed the old .helpcfg files. If a help file is not included in Adobe Help > Download Preferences, I added them manually by going to e.g. this folder:
C:\Program Files\Common Files\Adobe\HelpCfg\en_US
And copied the required .helpcfg file to the folder mentioned above.
Is there a possibility to remove old Help titles in the next de-installation script of a future CS product?
Cheers,
DaveTo answer Marc's question:
"In an effort to improve search, Adobe has combined Help for CS5 and CS6 in the same navigation structure. Let us know what you think of this approach. Versions are typically identified in page titles, as in the page you refer to above."
I looked into this using my previous search query: "image trace" for Illustrator CS6.In the search results list I see the CS version number in the title of the articles. I think this is a nice way of catering for different audiences of CS versions in one integrated search function.
However, I am not sure whether the search results are ordered by version number and I am not sure if I require a CS version in my query to get my answers. Remember, I arrived at the Community Help website through a link in one of the CS6 applications, Illustrator that is.Furthermore what I would like to see as an improvement is facetted search. Here, search results are ordered by topics such as CS version and similar results topics such as "image trace" and "live trace" in my example.Now I have to scroll down a long list to find what I was looking for.
I agree with ATS's previous post and I would like to emphesize the same point (item 2 in my previous post) again.
No matter how well search is improved in Community Help, we do need a comprehensive manual with text, images and instructions that deals with CS6 functionality. If the manual was not ready at the time of shipping CS6, the product is not ready for shipping..
I also need to have a pdf manual ready for offline reading as well. On the moment there is none yet. If my internet connection drops, I am on my own. Not nice for first time users.
CS5.5 came with a complete help manual; in Community Help as well as a pdf. You cannot expect us to figure out the differences based on articles of CS5 and CS6. If we continue the current apporach, imagine three CS versions from now where we have to revert to old version articles.Again this not nice for first time customers.
Moreover, in my example where I search for image trace options in Illustrator CS6, I cannot revert to the old articles because the whole functionality (and algorithms) has been changed. There are no articles about the new function: only a few paragraphs and a video link.
I do like embeded video tutorials in any future articles of Community Help. I think that has added value over a static pdf manual. It invites users to come to the Community Help website.
Cheers,
Dave -
I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?
'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
I have Adobe Photoshop CS5 installed in two computers. The hard drive of my home computer crashed and I had no time to deactivate the software. The hard drive needed to be formatted. How can I activate the software CS5 again ? Thank you for an answer.
If it's the same computer, same CPU and same HD, no de-activation or re-activation should be necessary.
Install from scratch and apply all updates manually.
Please do a forum search. I and others have repeatedly answered the question about failed updates of CS5 a whole bunch of times recently.
Bottom line: the Adobe auto updater is utterly useless in CS5 and prior versions. You need to download the updates and apply them manually yourself.
I and others have even supplied the links for Mac and Win, which you haven't even bothered to specify.
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