Adobe Help does not open

I just installed Photoshop CS5 (running on Windows Vista) and wanted to find help on getting it to recognize my scanner's native interface instead of WIA. But when I clicked on HELP and PHOTOSHOP HELP the cursor spun in a little circle and then stopped and nothing happened. So I clicked on HELP and then PHOTOSHOP SUPPORT CENTER -- same thing: spin and then nothing. So I then went outside Photoshop toe my START / ALL PROGAMS and tried to start ADOBE HELP from there -- same thing. I then went back to the Photoshop Elements 8.0 copy that I have and tried to open HELP from there -- same thing.
Adobe Help is seriously fouled up since I installed Photoshop CS5. How do I get Adobe Help to work?

Thanks, I used the link http://www.adobe.com/support/chc
I uninstalled Adobe Help (had to use Task Manager to shut it down, since it was actually running but not displaying anything), and I then reinstalled Adobe Help, and everything is working now.

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