Adobe Help in CS5

I can see that it's easy to update the help menus / references with a good broadband connection - and I'm up to date with this PC. However, on my main PC, I have a very poor connection that, at present, tells me it will take 13.5 hours to update so I can use the help files.
Is there a way to download the files on my faster connected PC and then transfer them to my slower internet PC (But much more pwerful PC - 64bit OS W7 etc)?
Thanks

Hi Steve - yes, thanks for that. I did know about the PDF link, but I was referring to the actual Help information that sits inside the Adobe Help viewer.
Do you know how I make the PDF guides 'sit inside' the Help viewer so I can search this way rather than finding the relevant PDF doc and opening it independently? Is there a setting I need to make?
Cheers

Similar Messages

CS5.5 won't open Adobe Help, only browser

Hi all,
I am having some problems with the Adobe Community Help application.
I am running CS5.5 under Windows 7 64-bit on a Samsung NP700G7C laptop.
I noticed today that clicking links in the Adobe Help application did nothing at all, unless they were right-clicked and opened in a new tab of the application.
As this behaviour was frustrating, I followed the steps on this page:
http://helpx.adobe.com/creative-suite/kb/help-application-doesnt-update.html
Upon first run, the reinstalled Adobe Help application offered to download local content, which I allowed.
Several odd things then happened:
Even after downloading the available content, and without any CS5.5 applications open, Adobe Help wouldn't close - it minimised to the system tray. This wasn't how it used to behave.
Clicking help from any CS5.5 application opens its help page in my web browser, not Adobe Help.
There is no option in Adobe Help to use it rather than the browser (contrary to what's described in the final issue on this page: http://helpx.adobe.com/creative-suite/kb/known-issues-community-help.html)
So now that Adobe Help is reinstalled and updated, how do I get the CS5.5 applications to "see" and use it again?
Thanks for any advice!

Help Manager does indeed stay in the tray, looking for updates. But since updates don't happen all that frequently in reality, feel free to quit or kill the app via task manager. Acrobat X should open local help —it's possible that you many not have the PDF in their shared docs folder.
Also, Creative Suite updates don't include Adobe Help Manager or the Community Help Client app — so you may need to do one more thing to thoroughly uninstall the app:
1. Uninstall Adobe Help via "Add Or Remove Programs" utility (Windows)
2. Delete the following directory: %appdata%/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 (Windows)

I recently purchased a Canon 7D. I own Adobe Photoshop/Bridge CS5. I cannot open my raw images in Bridge. I have tried to download the plug in but does not seem to work. Please Help, I need to be able to open my raw images in Bridge ASAP. I do not want to

I recently purchased a Canon 7D. I own Adobe Photoshop/Bridge CS5. I cannot open my raw images in Bridge. I have tried to download the plug in but does not seem to work. Please Help, I need to be able to open my raw images in Bridge ASAP. I do not want to upgrade to CS6 at this time.

If you had given us sensible information, I could look it up for you if your efforts fail.
Right now, I don't even know if you are on a Mac or on a Windows box.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

How can i deinstall the rotten ADOBE HELP for Flash CS5 an install a new one (Mac OS X 10.6.8 )

My Flah Help can't download newer Versions and Ressources. So i can't use it. And i have to. And i paied for it.
So: How can i deinstall the rotten ADOBE HELP for Flash CS5 an install a new one (Mac OS X 10.6.8 )?

Do you receive an error message when trying to use the help files? What have you tried so far to resolve your difficulties?

HT4796 After migrating all of my adobe software (Cs4, cs5, etc.) to my new imac, the software won't open due to many errors. Any help on this?

After migrating all of my adobe software (Cs4, cs5, etc.) to my new imac, the software won't open due to many errors. Any help on this?

Welcome to the Apple Support Communities
Adobe software is conflictive when you use Migration Assistant because their applications don't work properly after migration. If you keep the DVDs or the installers of your software, use them to reinstall all your Adobe applications and they should start working correctly

Adobe Help CS5 crashes on Mac

Adobe Help CS5 wants to download a newer version of Adobe Help for Mac , you press dopwnload , once done, press install, then it crashes
I have Snow Leopard X.6.3 with 32 Gb of Ram on a mac Pro, I think it's a bug?

Hi: please see the related forum (and potential fix) posted here:
http://forums.adobe.com/message/2777812

Help, can't install Adobe After Effects CS5 (trial)

I tried to install the trial version of Adobe After Effects CS5 trial version and it doesn't work, when I opened the setup application it was all working fine until the installation, it went for a little bit then stopped and came up with an error message. I'm not sure what's going on, some people on other forums say you need to turn off antivirus and run as administrator but it still doesn't work.
Details of my computer:
RAM: 2GB
Disk Space: 230GB HDD (approx.) 147GB remaining
Operating System: Windows 7 Professional 64bit
Processor: Intel(R) Core(TM)2 Duo
T5450 CPU 1.66GHz 1.67 GHz
Any help please?
If you want to see the error message just ask

Well anyway here's the error message (it's rather long):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 52 error(s), 50 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Camera Profiles Installer: Install failed
ERROR: - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe After Effects CS5 Support: Install failed
ERROR: - Adobe Media Encoder CS5 X64: Install failed
ERROR: - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - AdobeColorVideoProfilesAE CS5: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe After Effects CS5 Presets: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Pixel Bender Toolkit: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe After Effects CS5: Failed due to Language Pack installation failure
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - AdobeMotionPicture CS5: Install failed
ERROR: - Adobe AIR: Install failed

CS5.5 help titles visible in CS6 Adobe Help Manager

Dear Community Help Team,
After my upgrade from CS5.5 to CS6, old Help titles were still visible in the Download Preferences section of the Help Manager.
I removed the complete CS5.5 suite to ensure a clean install of CS6. Unfortunately, the Adobe de-installation script does not clean up the CS5.5 files in the C:\Users\<name>\AppData folder of Windows 7. The same happened after my upgrade from CS4 to CS5.5.
Fortunately, I was able to fix the issues myself:
I went to:
C:\Users\<name>\AppData\Roaming\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1\Local Store\HelpCfg\en_US
Apparently, the Help Topics are built from the contents of this folder.
I removed the old .helpcfg files. If a help file is not included in Adobe Help > Download Preferences, I added them manually by going to e.g. this folder:
C:\Program Files\Common Files\Adobe\HelpCfg\en_US
And copied the required .helpcfg file to the folder mentioned above.
Is there a possibility to remove old Help titles in the next de-installation script of a future CS product?
Cheers,
Dave

To answer Marc's question:
"In an effort to improve search, Adobe has combined Help for CS5 and CS6 in the same navigation structure. Let us know what you think of this approach. Versions are typically identified in page titles, as in the page you refer to above."
I looked into this using my previous search query: "image trace" for Illustrator CS6.In the search results list I see the CS version number in the title of the articles. I think this is a nice way of catering for different audiences of CS versions in one integrated search function.
However, I am not sure whether the search results are ordered by version number and I am not sure if I require a CS version in my query to get my answers. Remember, I arrived at the Community Help website through a link in one of the CS6 applications, Illustrator that is.Furthermore what I would like to see as an improvement is facetted search. Here, search results are ordered by topics such as CS version and similar results topics such as "image trace" and "live trace" in my example.Now I have to scroll down a long list to find what I was looking for.
I agree with ATS's previous post and I would like to emphesize the same point (item 2 in my previous post) again.
No matter how well search is improved in Community Help, we do need a comprehensive manual with text, images and instructions that deals with CS6 functionality. If the manual was not ready at the time of shipping CS6, the product is not ready for shipping..
I also need to have a pdf manual ready for offline reading as well. On the moment there is none yet. If my internet connection drops, I am on my own. Not nice for first time users.
CS5.5 came with a complete help manual; in Community Help as well as a pdf. You cannot expect us to figure out the differences based on articles of CS5 and CS6. If we continue the current apporach, imagine three CS versions from now where we have to revert to old version articles.Again this not nice for first time customers.
Moreover, in my example where I search for image trace options in Illustrator CS6, I cannot revert to the old articles because the whole functionality (and algorithms) has been changed. There are no articles about the new function: only a few paragraphs and a video link.
I do like embeded video tutorials in any future articles of Community Help. I think that has added value over a static pdf manual. It invites users to come to the Community Help website.
Cheers,
Dave

Need help installing adobe after effects CS5 free trial

i cant install adobe after effects CS5 trail it keeps giving me an erorr that says "error occured with connection with adobe.com (error 107), how do i restart adobe download assingment,and the bar at the bottom tells me to sing in when i already have, anyways i need help, can u guys helpme install adobe after effects CS5 trial?

http://kb2.adobe.com/cps/898/cpsid_89867.html
Mylenium

Adobe Premiere Pro CS5 Help is live

When you take Premiere Pro CS5 for a test drive, you'll notice that it sports a whole new Help system. The Help content for Premiere Pro CS5 that you can now view in your browser will come couched in an environment that includes a custom search engine and links to related instructional materials created by the Premiere Pro community of users. In the meantime, however, while using only your browser to read Help, you might miss the hyperlinked table of contents that appeared in Help for C4. As a stopgap, and to help Google searches more easily find what they seek, here is a table of contents for Adobe Premiere Pro CS5 Help:
What's new
User interface
Workflows and system setup
Project setup
Capturing, digitizing, transferring, and importing
Managing assets
Monitoring assets
Editing sequences and clips
Editing audio
Titling
Effects and transitions
Animation
Compositing
Exporting
Keyboard shortcuts
Legal notices

Hi Steve,
We also posted a link to the CS5 Help in the new CS5 faq sheet.

Where can I find the update "Adobe Extension Manager CS5" for Windows? HELP!!!

Where can I find the update "Adobe Extension Manager CS5" for Windows? HELP!!!

Hi Piotrmp006,
You can download the Extension Manager CS5 for Windows from the below mentioned link.
Download the Extension Manager
Download Extension Manager CS5 installer and save it on your machine.
Double-click the installer to begin the installation process.
Adobe - Exchange : Download the Adobe Extension Manager
Let me know if you need more help.
Thanks!
Eshant

Will Adobe help me reinstall my CS5.5?

My computer's hard drive crashed last week and I had to purchase a new hard drive and order the recovery cd's from Compaq/HP. I am unable to locate my download disk. I found my coupon code and Product serial numbers, I even have the original case. I am a student with the Art Institute of Pittsburgh Online Division. Can Adobe help me with this issue?

Download the trial version from http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Ensure that you follow the Very Important Instructions on that page first otherwise the links will not work.
Launch the trial and enter your serial number to license it as a permanent version.

Has Adobe stopped access to help in CS5.5 ?

Has Adobe stopped access to help in CS5.5 because I have tried and tried. Is this a way to get people to buy into the CC rip off. I mean rip off in the way you pay for ever and if not they take it all away.

There is a link to the CS5 Help file in PDF here, but it keeps pointing back to an archive page.
Photoshop Help | Archive
These might help, especially the Adobe TV page. Tons of great stuff there.
Learn Photoshop CS5 | Adobe TV
http://www.ncsu.edu/project/graphicscourse/gc/desktopcourse/PhotoshopCS5Manual.pdf
The CS5 Missing Manual is a free PDF download from here
http://it-ebooks.info/book/414/
Lots more out there, but I can't make the Adobe page link work :-(

Hello, Recently, I asked about the possibility of swap the Adobe Design Standard CS5.5 from windows to mac. In response, I was directed to the help page and and i know that it is possible. Today I see that the help page is out of date. How cann I now swa

Hello
Recently, I asked about the possibility to swap from windows to mac with Adobe Design Standard CS5.5. In response, I was directed to the help page and i know that it is possible. But today I see that the help page is out of date.
How cann I now swap platforms for Adobe Design Standard CS5.5? Do I realy need to buy CS6? Or afer dowloading the mac version of CS5.5 I get the key. And if I realy need upgreade the CS5.5 cann I use the Mac version of CS6 for the dowloaded mac version of CS5.5? Is it possible?

Thanks !
I didn't know that I cann buy CS6 Mac upgrade in Adobe Store.
So I have only to buy the CS6 Mac versions and upgrade CS5.5 Win to CS6 Mac?
How does look the procedure?
Do I need to install first the CS5.5 Mac on my Macbook and then upgrade it or is it not necessary?
Thanks
Langosz

Adobe Master Collection CS5.5 Install Manager keeps popping up whenever an CS app is selected-HELP!

I have recently continued to have an "Error: 16" code when trying to load any of my Adobe CS5.5 Master Collection suite. Every time I try to use any of the applications within the Master collection and then the Adobe Application (installation software) keeps popping it up. I've uninstalled and reinstalled the entire suite at least 4 times now, and I also tried uninstalling the software and then reinstalling it after creating a new profile on my Mac. Any ideas or advice on how I can get back up and running would be greatly appreciated. Thanks in advance!

I can't get into the installation menu. The third CD does work correctly, i'm not sure about the second CD. Is it possible that the CD is broken? Like maybe there is one file missing or something I don't know.
Date: Sun, 9 Oct 2011 02:21:36 -0600
From: [email protected]
To: [email protected]
Subject: Cant install Adobe Master Collection cs5.5
    Re: Cant install Adobe Master Collection cs5.5
    created by Mylenium in Creative Suites Windows - View the full discussion
Have you tried to install in English instead of Dutch? Did you check the various tips from the knowledge base? Can't see anything obvious here - it seems to correctly recognize everything but then still refuses to install... Mylenium
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3961325#3961325
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3961325#3961325. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Creative Suites Windows by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Adobe Help in CS5

Similar Messages

Maybe you are looking for