Adobe Help keeps on crashing
We installed the complete CS5 suite last week. Most things are working quite ok.
With all the new features we'd like to access Help on a regular basis, but when we try Adobe Help or Support Centre from within any of the applications, the Help keeps on crashing before having been helpful.
Any ideas.
Mac Pro, 6GB RAM, OSX 1.6.4
This was one of the error messages
Process: Adobe Help [504]
Path: /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
Identifier: chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Version: 3.0.0.400 (???)
Code Type: X86 (Native)
Parent Process: Adobe InDesign CS5 [456]
Date/Time: 2010-08-12 08:58:21.891 +0200
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 1676763 sec
Crashes Since Last Report: 39
Per-App Interval Since Last Report: 443 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 32D95E58-CDB6-4855-B520-4B53C13049C6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f632e6a
Crashed Thread: 12
Thread 0: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x083c255e 0x7e5a000 + 5670238
1 com.adobe.AIR 0x07ffe1f6 0x7e5a000 + 1720822
2 com.adobe.AIR 0x08011b12 0x7e5a000 + 1800978
3 com.adobe.AIR 0x07ffaab6 0x7e5a000 + 1706678
4 com.adobe.AIR 0x07ffa48e 0x7e5a000 + 1705102
5 com.adobe.AIR 0x07ffa8f3 0x7e5a000 + 1706227
6 ??? 0x1cbaa34d 0 + 481993549
7 ??? 0x1cba9dc1 0 + 481992129
8 ??? 0x1cba94a8 0 + 481989800
9 com.adobe.AIR 0x07ff8626 0x7e5a000 + 1697318
10 com.adobe.AIR 0x08004523 0x7e5a000 + 1746211
11 ??? 0x12d211eb 0 + 315757035
12 ??? 0x1cba8a83 0 + 481987203
13 com.adobe.AIR 0x07ff8626 0x7e5a000 + 1697318
14 com.adobe.AIR 0x08382678 0x7e5a000 + 5408376
15 com.adobe.AIR 0x0837e9e3 0x7e5a000 + 5392867
16 com.adobe.AIR 0x083ab248 0x7e5a000 + 5575240
17 com.adobe.AIR 0x0833152c 0x7e5a000 + 5076268
18 com.adobe.AIR 0x07e606d4 0x7e5a000 + 26324
19 com.apple.Foundation 0x0004f9f5 __NSFireTimer + 282
20 com.apple.CoreFoundation 0x014f670b __CFRunLoopRun + 8059
21 com.apple.CoreFoundation 0x014f4094 CFRunLoopRunSpecific + 452
22 com.apple.CoreFoundation 0x014f3ec1 CFRunLoopRunInMode + 97
23 com.apple.HIToolbox 0x02cdaf9c RunCurrentEventLoopInMode + 392
24 com.apple.HIToolbox 0x02cdad51 ReceiveNextEventCommon + 354
25 com.apple.HIToolbox 0x02cdabd6 BlockUntilNextEventMatchingListInMode + 81
26 com.apple.AppKit 0x003d2a89 _DPSNextEvent + 847
27 com.apple.AppKit 0x003d22ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
28 com.apple.AppKit 0x0039455b -[NSApplication run] + 821
29 com.adobe.AIR 0x07e62350 0x7e5a000 + 33616
30 com.adobe.AIR 0x07e62668 0x7e5a000 + 34408
31 ...389F73B8D1702B320485DF8CE.1 0x000032a9 start + 4129
32 ...389F73B8D1702B320485DF8CE.1 0x0000238a start + 258
33 ...389F73B8D1702B320485DF8CE.1 0x000022b1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x011ef942 kevent + 10
1 libSystem.B.dylib 0x011f005c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x011ef519 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x011ef2be _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x011eed41 _pthread_wqthread + 390
5 libSystem.B.dylib 0x011eeb86 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x011ee9d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x011eef68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x011eeb86 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x011c90fa mach_msg_trap + 10
1 libSystem.B.dylib 0x011c9867 mach_msg + 68
2 com.adobe.AIR 0x07fee238 0x7e5a000 + 1655352
3 libSystem.B.dylib 0x011f681d _pthread_start + 345
4 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x011c9142 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x011f6cbc _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x0123f203 pthread_cond_wait + 48
3 com.adobe.AIR 0x0846cf10 0x7e5a000 + 6369040
4 com.adobe.AIR 0x0842d702 0x7e5a000 + 6108930
5 com.adobe.AIR 0x0846cd01 0x7e5a000 + 6368513
6 com.adobe.AIR 0x0846cd5f 0x7e5a000 + 6368607
7 libSystem.B.dylib 0x011f681d _pthread_start + 345
8 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 12 Crashed:
0 com.apple.CoreFoundation 0x014beed0 CFRetain + 112
1 com.apple.CFNetwork 0x01acc06e HTTPNetStreamInfo::sendStreamIsComplete() + 56
2 com.apple.CFNetwork 0x01b0cf4b HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CFReadStream*, unsigned long) + 373
3 com.apple.CFNetwork 0x01acac46 NetConnection::connectionResponse(__CFReadStream*, unsigned long) + 86
4 com.apple.CoreFoundation 0x01580db3 _signalEventSync + 99
5 com.apple.CoreFoundation 0x0158179e _cfstream_solo_signalEventSync + 126
6 com.apple.CoreFoundation 0x01580a68 _CFStreamSignalEvent + 792
7 com.apple.CoreFoundation 0x015816e7 CFReadStreamSignalEvent + 39
8 com.apple.CFNetwork 0x01ac8111 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 299
9 com.apple.CFNetwork 0x01ac7fd4 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 44
10 com.apple.CoreFoundation 0x01580db3 _signalEventSync + 99
11 com.apple.CoreFoundation 0x0158179e _cfstream_solo_signalEventSync + 126
12 com.apple.CoreFoundation 0x01580a68 _CFStreamSignalEvent + 792
13 com.apple.CoreFoundation 0x015816e7 CFReadStreamSignalEvent + 39
14 com.apple.CFNetwork 0x01b10bf5 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder*) + 45
15 com.apple.CFNetwork 0x01abd735 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 217
16 com.apple.CFNetwork 0x01abd63d SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 117
17 com.apple.CoreFoundation 0x0153d18e __CFSocketDoCallback + 702
18 com.apple.CoreFoundation 0x0153cc77 __CFSocketPerformV0 + 311
19 com.apple.CoreFoundation 0x014f70fb __CFRunLoopDoSources0 + 1563
20 com.apple.CoreFoundation 0x014f4bbf __CFRunLoopRun + 1071
21 com.apple.CoreFoundation 0x014f4094 CFRunLoopRunSpecific + 452
22 com.apple.CoreFoundation 0x014f3ec1 CFRunLoopRunInMode + 97
23 com.apple.Foundation 0x0005a42c +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
24 com.apple.Foundation 0x000218d4 -[NSThread main] + 45
25 com.apple.Foundation 0x00021884 __NSThread__main__ + 1499
26 libSystem.B.dylib 0x011f681d _pthread_start + 345
27 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x011ee9d2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x011eef68 _pthread_wqthread + 941
2 libSystem.B.dylib 0x011eeb86 start_wqthread + 30
Thread 14:
0 libSystem.B.dylib 0x011e8086 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x0153480d __CFSocketManager + 1085
2 libSystem.B.dylib 0x011f681d _pthread_start + 345
3 libSystem.B.dylib 0x011f66a2 thread_start + 34
Thread 12 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x014bee6d ecx: 0x05a27384 edx: 0x6f632e65
edi: 0x05a26138 esi: 0x6f632e65 ebp: 0xb0615568 esp: 0xb0615550
ss: 0x0000001f efl: 0x00010246 eip: 0x014beed0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x6f632e6a
Binary Images:
0x1000 - 0x6fff +chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 3.0.0.400 (???) <7531BFCD-36E5-E3D8-CF85-E4F3F60AB190> /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
0xb000 - 0x27bffb com.apple.Foundation 6.6.3 (751.29) <E77D3906-99F4-FEF4-FBB0-86FB3C94073E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x38a000 - 0xc6aff7 com.apple.AppKit 6.6.6 (1038.29) <6F28C335-6DC2-AE0E-B79A-F256DBD0BB45> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1103000 - 0x116dfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x11c8000 - 0x136efeb libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
0x13ef000 - 0x13efff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x13f7000 - 0x14a4fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x14b8000 - 0x1632fe3 com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x172a000 - 0x1770ff7 libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
0x177d000 - 0x18fffe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
0x1961000 - 0x1a62fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x1a86000 - 0x1a94fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x1a99000 - 0x1b42ff7 com.apple.CFNetwork 454.9.7 (454.9.7) <B740E1BD-01B7-34C2-2A9A-6DBC68B1EA5B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x1ba6000 - 0x1be3ff7 com.apple.SystemConfiguration 1.10.2 (1.10.2) <398BB007-41FD-1A30-26D8-CB86ED5E467E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x1c00000 - 0x1e63fef com.apple.security 6.1.1 (37594) <8AE73F5F-936C-80F6-B05B-A50C3082569C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x1f3e000 - 0x1f41fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x1f44000 - 0x1ffdfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x200b000 - 0x232bfeb com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x239f000 - 0x23e3fe7 com.apple.Metadata 10.6.3 (507.10) <630494FA-3BB3-EDD3-E10B-8DAAF4831E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x240a000 - 0x24d4fef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x2533000 - 0x25b3feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x25e7000 - 0x261aff7 com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x2632000 - 0x26cffe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x270e000 - 0x2734fff com.apple.DictionaryServices 1.1.1 (1.1.1) <02709230-9B37-C743-6E27-3FCFD18211F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x274b000 - 0x27a6ff7 com.apple.framework.IOKit 2.0 (???) <A013B850-6ECB-594A-CBD6-DB156B11871B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x27c5000 - 0x27ceff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x27d8000 - 0x27ecfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x27f5000 - 0x2802ff7 com.apple.NetFS 3.2.1 (3.2.1) <A6443845-5815-2429-7649-C51A4B5E7DF9> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x280b000 - 0x2817ff7 libkxld.dylib ??? (???) <322A4B52-8305-3081-6B74-813C3A87A56D> /usr/lib/system/libkxld.dylib
0x281b000 - 0x2843ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x284e000 - 0x284eff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x2856000 - 0x2982fff com.apple.audio.toolbox.AudioToolbox 1.6.3 (1.6.3) <F0D7256E-0914-8E77-E37B-9720430422AB> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x29e8000 - 0x29e9ff7 com.apple.audio.units.AudioUnit 1.6.3 (1.6.3) <959DFFAE-A06B-7FF6-B713-B2076893EBBD> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x29ee000 - 0x2b1cfe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x2b80000 - 0x2c5bfe7 com.apple.DesktopServices 1.5.7 (1.5.7) <A69072AD-C47E-A00D-4A69-6E46A7FB2119> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x2ca6000 - 0x2fcafef com.apple.HIToolbox 1.6.3 (???) <0A5F56E2-9AF3-728D-70AE-429522AEAD8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x310a000 - 0x3472ff7 com.apple.QuartzCore 1.6.2 (227.22) <4288F0D2-0C87-F054-C372-8764B44DE024> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x3541000 - 0x354bffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x3554000 - 0x3598ff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x35b7000 - 0x3632fe7 com.apple.audio.CoreAudio 3.2.2 (3.2.2) <51D0E2DC-B15F-AF6C-70D8-026DDAD4E2A5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x3664000 - 0x3664ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x3668000 - 0x367aff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <F91A4E32-01AA-49DB-2205-3DBE1FEFFC43> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x3687000 - 0x3e76557 com.apple.CoreGraphics 1.543.50 (???) <74533178-5C90-0F54-1B06-2E1C5251ED5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
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0x12fa8000 - 0x12fd9ff3 libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libTrueTypeScaler.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
Model: MacPro4,1, BootROM MP41.0081.B03, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 6 GB, SMC 1.39f5
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
Network Service: Built-in Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GT 120, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD6400AAKS-41H2B0, 596.17 GB
USB Device: Hub, 0x05ac (Apple Inc.), 0x9131, 0xfd100000
USB Device: Apple Cinema HD Display, 0x05ac (Apple Inc.), 0x9223, 0xfd120000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x5a110000
USB Device: Hub, 0x03eb (Atmel Corporation), 0x3301, 0x1a200000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0x1a220000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x1a223000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0221, 0x1a222000
FireWire Device: built-in_hub, Up to 800 Mb/sec
While I can't help you, I have been having the same problems.
Regardless of the Adobe application I am using, Adobe Help crashes as soon as I launch it.
For me, this problem started after I ran the CS4 uninstaller. I had both Design Premium CS4 and CS5 installed at the same time.
I then removed CS4 using the uninstaller software, at which point CS5 needed to be reinstalled as necessary "parts" were removed when deleting CS4.
Since then, Adobe Help keeps quitting.
I'm also using a Mac Pro with 3GB RAM and OS X 10.6.4
Similar Messages
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PS CS6 keeps opening Adobe Help in browser & crashes
Photoshop CS6 keeps opening Adobe Help in browser - crashes and takes OS with it.
Bug frequently reappears in Layer Options and in Color Picker.
I keep getting this bug (and many others) for years. I did report it about a year ago. It's incredibly irresponsible from Adobe not the correct this. I had a crash just 10 mins ago, it wiped out 2 hours of work.
I'm a CC subscriber and I have the issue on two different PCs (home and office) with Windows7.
If you have this issue, please reply to this topic. Adobe must see the masses reporting this issue here too.I have the same problem when using layer styles, Adobe said they fixed it here: http://forums.adobe.com/message/5697913
But I am using the latest CC and it's still happening to me.
Update: I did manage to save my work by going to the photoshop window and very quickly hitting escape to close the dialog box for layer styles. After that I was able to save my work without any more help pages opening. -
Can't set shortcuts - Adobe Help Center always crash
Good morning
I found some trouble in my ID CS5 patched 7.0.3 on mac os x 10.6.7 :
I can't set shortcuts for anything, char/par styles and program pref. I press any taste in any combination but anything works .
In my Win version shortcuts works fine.
I've just reinstalled the entire suite, after the deleting pref procedures...but anything new..
and another trouble I have found in Adobe Help Center from any program: everytime I try to open Adobe Help it crashes with a variety of errors (errors changes on every change):
In my Win version Adobe Help Center works fine.
I dont know if these situations are related...but if anyone has a suggestion to help fixing shortcuts and help center, it would be appreciated:
an example of a typical crash:
Process: Adobe Help [9365]
Path: /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
Identifier: chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Version: 3.0.0.400 (???)
Code Type: X86 (Native)
Parent Process: Adobe InDesign CS5 [9123]
Date/Time: 2011-04-05 14:42:59.150 +0200
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 107803 sec
Crashes Since Last Report: 33
Per-App Interval Since Last Report: 59 sec
Per-App Crashes Since Last Report: 31
Anonymous UUID: 8C265BD0-6E19-406A-B69F-8A086307F71C
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000268dbf20
Crashed Thread: 10
Application Specific Information:
objc_msgSend() selector name: retain
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9532809a mach_msg_trap + 10
1 libSystem.B.dylib 0x95328807 mach_msg + 68
2 com.apple.CoreFoundation 0x91a1537f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x91a14464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x91a14291 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x9609be04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x9609bbb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x9609ba3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x963d478d _DPSNextEvent + 847
9 com.apple.AppKit 0x963d3fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x96396247 -[NSApplication run] + 821
11 com.adobe.AIR 0x02d5ed2c 0x2d5a000 + 19756
12 com.adobe.AIR 0x02d5f072 0x2d5a000 + 20594
13 ...389F73B8D1702B320485DF8CE.1 0x000032a9 start + 4129
14 ...389F73B8D1702B320485DF8CE.1 0x0000238a start + 258
15 ...389F73B8D1702B320485DF8CE.1 0x000022b1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9534e922 kevent + 10
1 libSystem.B.dylib 0x9534f03c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9534e4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9534e29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9534dd21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9534d9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9534df48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x953280fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95355c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95384aa8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x0325e847 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907756
4 com.adobe.AIR 0x032717a8 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1985421
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9534d9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9534df48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 9:
0 libSystem.B.dylib 0x953280fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95355c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95384aa8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x0325e847 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907756
4 com.adobe.AIR 0x0336e8c4 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 3021993
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 10 Crashed:
0 libobjc.A.dylib 0x973c0ed7 objc_msgSend + 23
1 com.apple.CFNetwork 0x987ef15a HTTPNetStreamInfo::sendStreamIsComplete() + 56
2 com.apple.CFNetwork 0x98830417 HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CFReadStream*, unsigned long) + 373
3 com.apple.CFNetwork 0x987edcfa NetConnection::connectionResponse(__CFReadStream*, unsigned long) + 86
4 com.apple.CoreFoundation 0x91aa18b3 _signalEventSync + 99
5 com.apple.CoreFoundation 0x91aa229e _cfstream_solo_signalEventSync + 126
6 com.apple.CoreFoundation 0x91aa1568 _CFStreamSignalEvent + 792
7 com.apple.CoreFoundation 0x91aa21e7 CFReadStreamSignalEvent + 39
8 com.apple.CFNetwork 0x987eb1c9 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 299
9 com.apple.CFNetwork 0x987eb08c HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 44
10 com.apple.CoreFoundation 0x91aa18b3 _signalEventSync + 99
11 com.apple.CoreFoundation 0x91aa229e _cfstream_solo_signalEventSync + 126
12 com.apple.CoreFoundation 0x91aa1568 _CFStreamSignalEvent + 792
13 com.apple.CoreFoundation 0x91aa21e7 CFReadStreamSignalEvent + 39
14 com.apple.CFNetwork 0x988340c1 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder*) + 45
15 com.apple.CFNetwork 0x987e078d SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 217
16 com.apple.CFNetwork 0x987e0695 SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 117
17 com.apple.CoreFoundation 0x91a5de2e __CFSocketDoCallback + 702
18 com.apple.CoreFoundation 0x91a5d7b7 __CFSocketPerformV0 + 311
19 com.apple.CoreFoundation 0x91a17361 __CFRunLoopDoSources0 + 1201
20 com.apple.CoreFoundation 0x91a14f8f __CFRunLoopRun + 1071
21 com.apple.CoreFoundation 0x91a14464 CFRunLoopRunSpecific + 452
22 com.apple.CoreFoundation 0x91a14291 CFRunLoopRunInMode + 97
23 com.apple.Foundation 0x997656f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
24 com.apple.Foundation 0x9972cad0 -[NSThread main] + 45
25 com.apple.Foundation 0x9972ca80 __NSThread__main__ + 1499
26 libSystem.B.dylib 0x953557fd _pthread_start + 345
27 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 11: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95347066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x91a54c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x953557fd _pthread_start + 345
3 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x006d6f63 ebx: 0x919df13d ecx: 0x96b67a6c edx: 0x268dbf00
edi: 0x14036c18 esi: 0x006d6f63 ebp: 0xb048f568 esp: 0xb048f548
ss: 0x0000001f efl: 0x00010206 eip: 0x973c0ed7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x268dbf20
Binary Images:
0x1000 - 0x6fff +chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 3.0.0.400 (???) <7531BFCD-36E5-E3D8-CF85-E4F3F60AB190> /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
0x600000 - 0x6b5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x7cb000 - 0x7cfff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn
0x7d4000 - 0x7d5ff7 com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn 2.4.0 (2.4.0f1) <FF92500C-FA05-55FF-909D-A507F4699923> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothSCOAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Contents/MacOS/IOBluetoothSCOAudioDriverPlugIn
0x7da000 - 0x7e0ffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x2d5a000 - 0x39d0ff3 +com.adobe.AIR ??? (2.6.0.19120) <DF482B2D-E5BD-CEB1-E40E-0F2C7394FBED> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x3e34000 - 0x3e35ff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
0x15775000 - 0x15783fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x15787000 - 0x15799ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1b148000 - 0x1b6c2ff7 +Webkit.dylib ??? (???) <078DA014-4678-341C-0C84-FD7F675A08D1> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Webkit.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0x90009000 - 0x9004aff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9004b000 - 0x90052ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <53FFD667-5E3E-4140-6A4B-0D283269DC6D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x90053000 - 0x9008efeb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9008f000 - 0x900c0ff7 libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x900c1000 - 0x9013cfff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9013d000 - 0x90184ffb com.apple.CoreMediaIOServices 134.0 (1160) <4CD78557-3CDA-A4B5-33CB-BBB876B4463D> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOServices
0x90185000 - 0x901dffe7 com.apple.CorePDF 1.3 (1.3) <696ADD5F-C038-A63B-4732-82E4109379D7> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x901e0000 - 0x90278fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x902b6000 - 0x902fafe7 com.apple.Metadata 10.6.3 (507.15) <A23633F1-E913-66C2-A073-E2B174C09B18> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9036b000 - 0x90379ff7 com.apple.opengl 1.6.12 (1.6.12) <81AEF74E-E33A-B021-9CDB-6199104105FF> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91307000 - 0x91672ff7 com.apple.QuartzCore 1.6.3 (227.36) <8E927524-EB0A-D5BA-C2E4-FA26FE4C428A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x91673000 - 0x91993ff3 com.apple.CoreServices.CarbonCore 861.34 (861.34) <3DA9098F-B71B-4BDE-5DE5-4B76C49158EB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x91994000 - 0x91996ff7 libRadiance.dylib ??? (???) <B83179D4-E41C-D2BA-1E4C-A64CB45C15E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91997000 - 0x919d7ff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x919d8000 - 0x91b53fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91b54000 - 0x91be6fe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x91be7000 - 0x91c0bff7 libJPEG.dylib ??? (???) <A50127EB-C202-0436-E62D-41E2E893E436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91c0c000 - 0x91c64fe7 com.apple.datadetectorscore 2.0 (80.7) <58C659CA-72CC-31D2-9732-09BF1A0CAAF6> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x91cb2000 - 0x91cfffeb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x91d00000 - 0x91d00ff7 com.apple.Carbon 150 (152) <D1CE2DFE-C951-908C-EC05-B175CF7A2EE5> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91d01000 - 0x91d04fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x91d05000 - 0x91d08ff7 libCoreVMClient.dylib ??? (???) <12EF6056-7AC7-6691-75A2-BD0675C56A35> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x91d41000 - 0x91ddefe3 com.apple.LaunchServices 362.2 (362.2) <F3952CAB-322F-A12F-57AF-8B91B1D76DDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x91e30000 - 0x91e36fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x91eb5000 - 0x92037fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x9208c000 - 0x920c5ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <90C5DE81-1BEF-D807-A898-0FC19BDD14EC> /usr/lib/libcups.2.dylib
0x920c6000 - 0x920f6ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x920f7000 - 0x92102ff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BBC9FF4EC4F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92103000 - 0x92141ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x92142000 - 0x92577ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x92598000 - 0x92d87557 com.apple.CoreGraphics 1.545.0 (???) <8A4CB0D9-1001-0F62-4DA4-B8AB3B45E226> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x92d88000 - 0x92dd9ff7 com.apple.HIServices 1.8.2 (???) <F6EAC2D1-902A-9374-FC4B-43B50E054416> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x92e20000 - 0x932d9ffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x932da000 - 0x93391feb libFontParser.dylib ??? (???) <DDBBB503-5289-2E2B-AD35-F3BA00D00D5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x9339e000 - 0x9343efff com.apple.Bluetooth 2.4.0 (2.4.0f1) <ADE37614-EA90-468A-80C8-C90527AB0431> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
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0x99522000 - 0x996dcfeb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C96F11A7-2569-3037-C4C3-0342708FA3CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x99716000 - 0x99989fe7 com.apple.Foundation 6.6.6 (751.53) <C73FDD37-000B-C505-FD8D-80D1C9D17965> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9998a000 - 0x9998aff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x999be000 - 0x99a01ff7 libGLU.dylib ??? (???) <2C7B2727-26F6-F29D-9D15-33044E87359F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x99a02000 - 0x99a22fe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <751955F3-21FB-A03A-4E92-1F3D4EFB8C5B> /usr/lib/libresolv.9.dylib
0x99a23000 - 0x99acbffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 8 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-40Y6A0, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
another example:
Process: Adobe Help [9388]
Path: /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
Identifier: chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Version: 3.0.0.400 (???)
Code Type: X86 (Native)
Parent Process: Adobe InDesign CS5 [9123]
Date/Time: 2011-04-05 14:44:38.799 +0200
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 107901 sec
Crashes Since Last Report: 36
Per-App Interval Since Last Report: 61 sec
Per-App Crashes Since Last Report: 34
Anonymous UUID: 8C265BD0-6E19-406A-B69F-8A086307F71C
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000632e6567
Crashed Thread: 10
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9538445e mprotect$UNIX2003 + 10
1 libSystem.B.dylib 0x9539e355 mprotect + 46
2 com.adobe.AIR 0x02fee185 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1785717
3 com.adobe.AIR 0x02fc49ac XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1615772
4 com.adobe.AIR 0x02ff0a66 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1796182
5 com.adobe.AIR 0x02ff195b XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1800011
6 com.adobe.AIR 0x02ff1fa7 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1801623
7 com.adobe.AIR 0x02ff206c XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1801820
8 ??? 0x1c3244ae 0 + 473056430
9 ??? 0x1c21e3e0 0 + 471983072
10 ??? 0x1c21e7ce 0 + 471984078
11 ??? 0x1c21ea32 0 + 471984690
12 com.adobe.AIR 0x02ff1490 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1798784
13 com.adobe.AIR 0x02ff1edf XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1801423
14 com.adobe.AIR 0x02f635a7 XC_RSA_Decrypt_Zeroes_Coding_Lithium + 1217431
15 ??? 0x1c21f5a1 0 + 471987617
16 ??? 0x1c21f8e5 0 + 471988453
17 ??? 0x1c21f124 0 + 471986468
18 com.adobe.AIR 0x03143522 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 747783
19 com.adobe.AIR 0x03149e88 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 774765
20 com.adobe.AIR 0x032727fc r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1989601
21 com.adobe.AIR 0x033826dc r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 3103425
22 com.adobe.AIR 0x0338551e r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 3115267
23 com.adobe.AIR 0x031fd0b7 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1508508
24 com.adobe.AIR 0x031fe457 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1513532
25 com.apple.CoreFoundation 0x91a174cb __CFRunLoopDoSources0 + 1563
26 com.apple.CoreFoundation 0x91a14f8f __CFRunLoopRun + 1071
27 com.apple.CoreFoundation 0x91a14464 CFRunLoopRunSpecific + 452
28 com.apple.CoreFoundation 0x91a14291 CFRunLoopRunInMode + 97
29 com.apple.HIToolbox 0x9609be04 RunCurrentEventLoopInMode + 392
30 com.apple.HIToolbox 0x9609bbb9 ReceiveNextEventCommon + 354
31 com.apple.HIToolbox 0x9609ba3e BlockUntilNextEventMatchingListInMode + 81
32 com.apple.AppKit 0x963d478d _DPSNextEvent + 847
33 com.apple.AppKit 0x963d3fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
34 com.apple.AppKit 0x96396247 -[NSApplication run] + 821
35 com.adobe.AIR 0x02d5ed2c 0x2d5a000 + 19756
36 com.adobe.AIR 0x02d5f072 0x2d5a000 + 20594
37 ...389F73B8D1702B320485DF8CE.1 0x000032a9 start + 4129
38 ...389F73B8D1702B320485DF8CE.1 0x0000238a start + 258
39 ...389F73B8D1702B320485DF8CE.1 0x000022b1 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9534e922 kevent + 10
1 libSystem.B.dylib 0x9534f03c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9534e4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9534e29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9534dd21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9534d9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9534df48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x953280e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x95355c9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x9539e45f pthread_cond_wait + 48
3 com.adobe.AIR 0x0325e805 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907690
4 com.adobe.AIR 0x030ad14a r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 132399
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x953280fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95355c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95384aa8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x0325e847 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907756
4 com.adobe.AIR 0x032717a8 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1985421
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9534d9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9534df48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9534db66 start_wqthread + 30
Thread 9:
0 libSystem.B.dylib 0x953280fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95355c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x95384aa8 pthread_cond_timedwait_relative_np + 47
3 com.adobe.AIR 0x0325e847 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907756
4 com.adobe.AIR 0x0336e93b r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 3022112
5 com.adobe.AIR 0x0325e8e9 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1907918
6 com.adobe.AIR 0x0325e963 r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908040
7 com.adobe.AIR 0x0325e9fe r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 1908195
8 libSystem.B.dylib 0x953557fd _pthread_start + 345
9 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 10 Crashed:
0 com.apple.CoreFoundation 0x919df1a0 CFRetain + 112
1 com.apple.CFNetwork 0x987ef15a HTTPNetStreamInfo::sendStreamIsComplete() + 56
2 com.apple.CFNetwork 0x98830417 HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CFReadStream*, unsigned long) + 373
3 com.apple.CFNetwork 0x987edcfa NetConnection::connectionResponse(__CFReadStream*, unsigned long) + 86
4 com.apple.CoreFoundation 0x91aa18b3 _signalEventSync + 99
5 com.apple.CoreFoundation 0x91aa229e _cfstream_solo_signalEventSync + 126
6 com.apple.CoreFoundation 0x91aa1568 _CFStreamSignalEvent + 792
7 com.apple.CoreFoundation 0x91aa21e7 CFReadStreamSignalEvent + 39
8 com.apple.CFNetwork 0x987eb1c9 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 299
9 com.apple.CFNetwork 0x987eb08c HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 44
10 com.apple.CoreFoundation 0x91aa18b3 _signalEventSync + 99
11 com.apple.CoreFoundation 0x91aa229e _cfstream_solo_signalEventSync + 126
12 com.apple.CoreFoundation 0x91aa1568 _CFStreamSignalEvent + 792
13 com.apple.CoreFoundation 0x91aa21e7 CFReadStreamSignalEvent + 39
14 com.apple.CFNetwork 0x988340c1 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder*) + 45
15 com.apple.CFNetwork 0x987e078d SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 217
16 com.apple.CFNetwork 0x987e0695 SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 117
17 com.apple.CoreFoundation 0x91a5de2e __CFSocketDoCallback + 702
18 com.apple.CoreFoundation 0x91a5d7b7 __CFSocketPerformV0 + 311
19 com.apple.CoreFoundation 0x91a174cb __CFRunLoopDoSources0 + 1563
20 com.apple.CoreFoundation 0x91a14f8f __CFRunLoopRun + 1071
21 com.apple.CoreFoundation 0x91a14464 CFRunLoopRunSpecific + 452
22 com.apple.CoreFoundation 0x91a14291 CFRunLoopRunInMode + 97
23 com.apple.Foundation 0x997656f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
24 com.apple.Foundation 0x9972cad0 -[NSThread main] + 45
25 com.apple.Foundation 0x9972ca80 __NSThread__main__ + 1499
26 libSystem.B.dylib 0x953557fd _pthread_start + 345
27 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 11: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95347066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x91a54c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x953557fd _pthread_start + 345
3 libSystem.B.dylib 0x95355682 thread_start + 34
Thread 10 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x919df13d ecx: 0x0011b2c4 edx: 0x632e6562
edi: 0x03c33ef8 esi: 0x632e6562 ebp: 0xb048f568 esp: 0xb048f550
ss: 0x0000001f efl: 0x00010246 eip: 0x919df1a0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x632e6567
Binary Images:
0x1000 - 0x6fff +chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 3.0.0.400 (???) <7531BFCD-36E5-E3D8-CF85-E4F3F60AB190> /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
0x600000 - 0x6b5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x7cb000 - 0x7cfff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/Contents/MacOS/AudioIPCPlugIn
0x7d4000 - 0x7d5ff7 com.apple.bluetooth.IOBluetoothSCOAudioDriverPlugIn 2.4.0 (2.4.0f1) <FF92500C-FA05-55FF-909D-A507F4699923> /System/Library/Extensions/IOBluetoothFamily.kext/Contents/PlugIns/IOBluetoothSCOAudioDriver.kext/Contents/Resources/IOBluetoothSCOAudioDriverPlugIn.bundle/Contents/MacOS/IOBluetoothSCOAudioDriverPlugIn
0x7da000 - 0x7e0ffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Contents/MacOS/AppleHDAHALPlugIn
0x2d5a000 - 0x39d0ff3 +com.adobe.AIR ??? (2.6.0.19120) <DF482B2D-E5BD-CEB1-E40E-0F2C7394FBED> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x15fc7000 - 0x15fd5fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x15fd9000 - 0x15febff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1ba91000 - 0x1c00bff7 +Webkit.dylib ??? (???) <078DA014-4678-341C-0C84-FD7F675A08D1> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Webkit.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0x90009000 - 0x9004aff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <95079B56-0B7B-F114-5C43-5220DBE0FBB1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9004b000 - 0x90052ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <53FFD667-5E3E-4140-6A4B-0D283269DC6D> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x90053000 - 0x9008efeb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9008f000 - 0x900c0ff7 libGLImage.dylib ??? (???) <1AF72191-087A-5D75-B3B9-3F537315F635> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x900c1000 - 0x9013cfff com.apple.AppleVAFramework 4.10.23 (4.10.23) <57B7C626-F344-AB15-8556-00425FA765DE> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9013d000 - 0x90Prior to the 10.6.7 many users with similar errors found the KERN_PROTECTION_FAILURE at 0x0000000000000000 thread useful, but at least one user has had the same error message after upgrading to 10.6.7 and was not helped. Are you running Suitcase?
-
Adobe Flash keeps randomly crashing
Help is needed badly. i'll go to sites i always go to and haven't had a problem with before, and then, just at random, while i'm doing things with the sites, my Adobe Flash will just randomly crash on me. i have no idea why, and it's really annoying me. One of the sites i'm on a lot is an online game that requires flash as it's a 3-d real-time RPG. i use the latest version of Firefox, and i haven't had problems before with Flash, but now all of a sudden i am. This problem with random crashes are relatively new, and have been occuring for the past two weeks.
Adobe just had an update in the past week or two, perhaps that's contributing to the problem. See this Firefox note on how to restore the prior Flash version.
-
Adobe Premiere Keeps on Crashing/Freezing
When I'm editing in Adobe Premiere using:
iMac, 27-inch, late 2013
OS 10.8.5
3.5Ghz Intel i7
8 GB 1600 MHZ DDR3
NVIDIA GEFORCE GTX 780M 4096MB
I encounter the following issues:
I open up Premiere, Render my project - it freezes and crashes. A hard reboot is the only solution.
I will also encounter the spinning wheel of death/computer freezes while I'm editing a project.
I barely have anything open.
What can be the cause of this? It's delaying my workload and causing huge issues with distribution.
Thank You.Uninstall Reader 9.4 and try the latest Adobe Reader X (10.0).
If you still have problems, please state your operating system and version. -
Adobe Reader keeps on crashing and freezing my computer
I have Adobe reader 9.4, the latest version, on my computer but even after numerous reinstalls the software continues to cause problems by freezing my computer. I've thought about other problems like viruses or bugs that could be and explanation but I have run scans on my computer which have come up with nothing. My computer does not have that much software running on it and I have checked for issues with those programs but have come up with nothing and still believe Adobe Reader Is the cause.Any advice? Thank You!
Uninstall Reader 9.4 and try the latest Adobe Reader X (10.0).
If you still have problems, please state your operating system and version. -
Adobe plugin keeps crashing. Have followed all instructions on the help page.
When watching youtube videos and playing tetris online, it suddenly crashes saying "adobe plugin has crashed". Keep submitting crash reports, and have followed all instructions on help page.
See also http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
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HELP: Adobe Flash keeps crashing
Could somone please help me. I cannot play most of my games on Facebook because the "most wonderful" Adobe Flash keeps crashing on me. I spend more time sending crash reports than I do playing the darn games. Please keep in mind that I am not computer literate at all. I have checked and my Flash is up-to-date. I am using Windows 7...Thank you for anyone who can help....Desiree' (battgurl)Using Flash Player
First, I would make absolutely sure that you're up-to-date using Mozilla's [http://www.mozilla.com/en-US/plugincheck/ Plugin Check]. If that doesn't help, you should try asking for support at Adobe, because unfortunately this is probably an issue with Flash and not Firefox.
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Adobe, Help! Brand New Install of DW CC Keeps Crashing?!?!?!
I'm a brand new corporate CC user. I got my company to approve my team getting the CC version of the software. And I'm experiencing the same Dreamweaver has stopped working error message it looks like so many are experiencing
... and I haven't even USED the software yet!
I get the stopped working message as soon as I open the software, sometimes it makes it til after I close the tour but majority of the time it happens as soon as the generic workspace is seen.
So I can't even get to the using the software part.
I've tried uninstalling, reinstalling (w reboots), deleting the dreamweaver cache, opening it as the first thing I do upon booting up, renaming the folders in the roaming folder, running as admin
. None of this has worked.
No one else on my team is having this issue. All of our systems are ghosted with the same set up. All of the other CC apps I installed are working fine so far (fingers crossed).
Here's the details for the crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Dreamweaver.exe
Application Version: 15.0.0.6947
Application Timestamp: 5423eb8a
Fault Module Name: dvaui.dll
Fault Module Version: 7.0.0.0
Fault Module Timestamp: 5423dd02
Exception Code: c0000005
Exception Offset: 0000000000199a74
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: d24e
Additional Information 2: d24ef38d2fdb1b5768d0c069358acd26
Additional Information 3: c6ca
Additional Information 4: c6cab4ac03aeed4f819fbb41b4dda3b2
Adobe, help!Hi Jennifer,
Can you check the following for us?
- Close any backup software that you are using.
- Is your local site folder on your computer or on a network location or a sharing site such as Dropbox? Ensure that you have your files on your local machine.
- Also check the solution under Windows OS in this document Troubleshoot crashes in Dreamweaver CC
If you still need help, let us know. Send me your Adobe ID, location, and phone number over a private message. Click my picture and use the Message button.
Thanks,
Preran -
I cant play my games (FarmVille FrontierVille) On Facebook,Adobe Flash player plugin crashed keeps coming up.I have updated to the newest file.No good.
== URL of affected sites ==
http://Facebook.comI am having this same problem. Before the updates, the Adobe Flash player NEVER crashed in Firefox (it did in Google Chrome all the time) and now it's crashing in all my favorite games....Farmville, Frontierville, Yoville, and Treasure Isle. It doesn't seem to be effecting the less-detailed Zynga games, such as Mafia Wars or Vampire Wars; and I can go into more detailed games that aren't Zynga and they seem to work fine too. I am not 100% sure what exactly the problem is, or who is causing it because I had a Firefox update, and then an Adobe update to the 10.1 beta. So I'm not sure if it's one or the other, or both of them put together.
I have uninstalled/reinstalled the flash player so many times my mind is numb, and even tried to find the one I had prior to this new 10.1 and nothing has worked. I even did what that link Chris posted to do, and I thought it had worked at first...I actually got to go into my Farmville and Treasure Isle for a little bit, then it turned around and crashed again.
This is literally driving me crazy trying to figure it all out.....and it upsets me that everything was fine one day, then after some updates, everything is messed up. And it's just my luck that it effected some of the games I like to play the most. -
Why does my Adobe Audition keep crashing on my MacBook Pro?
Why does my Adobe Audition keep crashing on my MacBook Pro? I've updated everything, and there are no other issues. It is OS X and Audition CS6. When I'm mixing a track, it will just shut down with a crash notice. Very frustrating.
Hi,
What is the crash notice you receive? OS X is very good about keeping extensive, detailed crash logs. If you launch Applications > Utilities > Console.app and open the "User Diagnostic Reports" group on the left, can you drag the most recent Audition crash report into an e-mail to [email protected] ? The contents of that file should make it more clear to us why Audiiton or the OS thinks a crash is happening and will help focus troubleshooting. -
Adobe Reader keeps crashing on my iPad every time i am highlighting the text
Adobe Reader keeps crashing on my iPad every time i am highlighting the text. Didnt have this problem before. Please help.
Hi MR.LUSTIN,
We are not able to reporduce this issue at our end. Could you please share the file with which you are having this issue or is it like with every file this issue is there?
Thanks,
-Shilpi -
is there someone who can help out with what seems to be a common problem, that adobe flash 14 keeps crashing? is there a straightforward thing I can do to stop this from interfereing with my work?
thanksHave you read these support articles?
[https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed Adobe Flash plugin has crashed - Prevent it from happening again]
[https://support.mozilla.org/en-US/kb/keep-flash-up-to-date-and-troubleshoot-problems Flash Plugin - Keep it up to date and troubleshoot problems] -
"Adobe flash plugin has crashed" error. Help?
I have tried a bunch of fixes I found searching through the web, but nothing so far has worked. I thought you fine fellow Apple folks might know what the heck is going on. After the last update, I started getting the error message "Adobe flash plugin has crashed" in both Firefox and Safari (both updated fully). I'm running Snow Leopard on a Mac Pro. Using latestet version of the Flash plugin. And, I have uninstalled and installed again per Adobe's website... not helpful, still having the issue.
Funny thing is, I have all the same software, updgrades, etc. on my Macbook Pro, and the Flash plugin works fine. Can anyone help me find out what might be causing this issue?I cannot recall ever being this frustrated with my Mac and I have been faithfully using Mac for 20+ years!!
I am currently using a Macbook Pro 2.3 Ghz intel Core i7 4GB RAM Mac OSX 10.7.5
Problems encountered:
Very slow browsers chrome, safari, firefox - have tried them all in hopes of finding one that works with no luck!!
Adobe Flash crash error codes all the time. I receive update request links from all three browsers asking me to update adobe flash software which I have done repeatedly numerous times with absolutely no success, just a waste of time and lots of frustration.
Spinning rainbow sprocket is a common thing on my macbook, drives me insane!!
I found this thread and followed the instructions to go into "System Preferences, Flash Player, selecting the Advanced tab, and delete all browser data and settings." I then updated my Adobe Flash in my System Preferences, not the typical browser update method.
So far, this method appears to be working - will keep my fingers crossed!!! -
Adobe Muse keeps crashing every time I publish any website all of a sudden
Adobe Muse keeps crashing every time I publish any website all of a sudden. Not just for the website I was working on but now all my websites. It was working perfectly fine and when I hit publish it just crashes. I have multiple copies and different websites and they are all crashing when I try to publish. It seems like it is not an error for just the one website I was working on but the entire program is not functioning correctly. Here's a screen shot of the error.
Mac or Windows? What's the error that appears? If it's an Apple Crash Report, please copy/paste the first few pages of it here.
I strongly recommend against it (for multiple reasons below) but if you uninstall Muse, then go to the Creative Cloud Desktop App, and choose "Previous Version" in the Find New Apps section there will be a dropdown arrow next to the Install button. That dropdown will list all versions of Muse.
If you've saved over top your existing file using the current version, reverting Muse won't work, since older versions cannot open files saved from newer versions. If you've don't significant work in the current version, that will be lost because you'll have to go back to the file as last saved using the prior version of Muse. Finally, there's a significant probability that error/crash is related to content in the file, network configuration, or other outside forces and if that's the case reverting won't avoid the error/crash.
If you share more info about what error you're encountering, I expect we can determine a workaround/solution.
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