ADOBE I NEED HELP! - Cannot Update Suite

Well it has been a fun day! I am having an issue and I originally posted my problem in the Creative Suite - Windows forum and gave it a few days and the one reply I received did not solve my issue. So I decided I would have to contact Adobe Support. I first went to online chat which I prefer and spoke with someone. I was quickly told that they could not solve my issue and I would need to speak to a "product expert" and gave me the Adobe 800 Support Number. I then called and was told there would be a 2 hour wait! The system said it would call me back, which it did. I spoke with a man who said he would transfer me to the correct department. After being on hold for 10 - 20 minutes another man answered and I again explained my problem. He needed to research the issue. After another 10 minute hold I was told that another department handles these issues and I would be transferred again. As I write this I have been on hold going on 90 minutes with no answer. I had to hang up as I have other calls and work that must be taken care of today! Adobe your support is some of the WORST I have ever seen from a company of your size! There have been a few exceptions and I will say that in general the support provided here on the forums is excellent. This is the reason I now turn to this forum. I know that there are several Adobe employees that reply on this forum regularly and hopefully if someone cannot help me solve my issue the Adobe Employees can help me cut the crap and get to someone who can help.
Here is my issue:
I am attempting to check for updates using the Adobe Application Manager on Windows 8 and I get this error:
The update server is not responding. The server might be offline temporarily, or the Internet or firewall settings may be incorrect.
I have seen this error before on Windows 7 and remembered that I needed to disable the Microsoft Virtual WiFi Miniport Adapter. I navigated to the correct place but the Miniport Adapter was not there. After a bit of searching across several forums I saw a recommendation to change <logLevel>2</logLevel> to <logLevel>10</logLevel>. I attempted that and again it still did not work. I have also tried disabling my anti-virus protection and disabling Windows Firewall. Neither worked.
I am not sure what else to try or do at this point.
Are there any other recommendations to solve this issue?
Note: I am running Windows 8 Pro using the Creative Cloud Version of CS6 and I check for updates by going Help > Updates via any Adobe program.
PLEASE HELP!

Hi Lynda
Sorry to hear that you are facing this problem with updater. As you have already created the log file using log level 10. Could you please send me the updater log file at [email protected] from following location so that I can debug this issue .
Log file loction
              - Vista/Win7: <%localappdata%>\Adobe\AAMUpdater\1.
              - Win XP: <User>\Local Settings\Application Data\Adobe\AAMUpdater\1.0
              - Mac: ~/Library/Application Support/Adobe/AAMUpdater/1.0
Please zip the complete 1.0 folder and send it across.
Thanks,
Vikas Talwar

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