Adobe ID Access Denied

The wrong birthdate was entered for my creative cloud user. Now it won't let me log on. Access Denied, Not Eligible to use this product or service due to the Service Eligibility Requirements.
How Can this be fixed?

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

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Adobe Reader 11.0.06 "There was an error opening this document. Access Denied"

Windows 7 64-bit
If I go into My Windows 7 Documents Library folder (which is redirected by Group Policy to a network share), I get "There was an error opening this document. Access Denied". If I then map a drive to the share, I can open the PDF without the error message.
I've read a workaround for some time now for older versions has been to uncheck Enable Protected Mode at startup under Security (Enhanced) in Preferences. I find this does work but this is probably not the best way to handle this situation.
I've also read one person removed the desktop.ini on the desktop to resolve.
Is there any official response from Adobe on this issue that I can be pointed too? Are others still having this issue?
We plan to update several thousand clients and I'd like resolve this issue before we do.

We tried 11.0.05, 11.0.06 and 11.0.07 with the same result on different computers with different local Admin accounts.
When we re-install 10.1.0 the issue is gone and Protected Mode is enabled.
We then returned to 11.0.06 or 11.0.07
I'm logged in with a local Admin account.
I turned on Protected Mode Logging and captured what happens when I attempt to double click a pdf file in my Documents Library with 11.0.06 installed. Access Denied.
I then doubled clicked the file from a drive mapped to the same share and the file opened.
[06:11/16:02:40] Adobe Reader Protected Mode Logging Initiated
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\Software\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\Volume{a758d00a-e81c-11e2-b856-806e6f6e6963}\$Extend\$Reparse:$R:$INDEX_ALLOCATION
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:48] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:48] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:48] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

I am receiving the 'Could not sign you in [Access denied: 530]. Check your user name and password' problem on Adobe Muse CC 2014 and I cannot access the xml file that is supposed to fix this issue?

I am a PC user and I have Adobe Creative Cloud Muse 2014. I have received the 'Could not sign you in [Access denied: 530]. Check your user name and password' error when trying to upload my muse site to my ftp host, GoDaddy. I have successfully done this in the past and only recently it has stopped working. I looked online at the FAQ Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service and it said to download the ftpprefs.xml file but this file simply leads to a blank page that says /*Not found*//*Not found*/.
Can someone direct me to a working page with this file or provide a different solution? Thank you!

Hello,
As you are getting error [Access denied: 530] it means issue is with access. Either the username and password you are entering is incorrect or you do not have proper permissions.
I would suggest you to contact Godaddy to either reset password or reset the permissions.
Regards
Vivek

"Access Denied" pop up error while opening adobe online form in IE8.

"Access Denied" pop up error while opening adobe online form in IE8. I use crosslink to connect to client network and then open IE with App Tunnel. Tried to re-install Acrobat reader multiple times but issue still persist. Even tried to change the PDF properties (Edit-> Preference- General/Internet/Security Enhanced)

Hello Adobe technical Team,
I am struggling to fix the issue. Tried a lot of combinations to manipulate PDF preference, browser setting but failed to fix the issue. Can someone please look into the details and advise? Thanks in advance for any help.input.

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Ple

My Apple Macbook hard drive crashed and I had to replace. Now trying to reload CS5 and having issues. When I click download from Adobe download page, a screen pops up saying "Access Denied". I have serial number, but don't even get to a page to enter. Please help…Thanks!!

Make sure you have cookies enabled and clear your cache. If it continues to fail try using a different browser.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Access denied: Adobe PDF error when opening PDF in IE9

Adobe Version: 11.0.3
IE9, Windows 7
Opening the PDF document from web browser opens a "Adobe PDF Document" dialog box with "Access Denied" error message.
However, on clicking "OK" on the dialog box, the PDF document appears in the desired section.
But, still trying to get rid of the access denied error message as this pops up each time a PDF is being opened.
Please help asap.
Thanks.

Hello Adobe technical Team,
I am struggling to fix the issue. Tried a lot of combinations to manipulate PDF preference, browser setting but failed to fix the issue. Can someone please look into the details and advise? Thanks in advance for any help.input.

: Could not create connection; - nested throwable: (java.sql.SQLException: Access denied for user 'adobe'@'localhost' (using password: YES))

hi all can anyone help me i am geting Exception while starting LCES server
: Could not create connection; - nested throwable: (java.sql.SQLException: Access denied for user 'adobe'@'localhost' (using password: YES))

hi all can anyone help me i am geting Exception while starting LCES server
: Could not create connection; - nested throwable: (java.sql.SQLException: Access denied for user 'adobe'@'localhost' (using password: YES))

Access denied after updating to Adobe reader 11.0.2

Today I updated to the latest version of Adobe Reader. Afterwords I can no longer use it, it says access denied. I have trioed to remove and reinstall, without solving the problem. I have also checked my Flash Player, but it says that the latest version is already installed. What is this??? I need Adobe reader to work properly ASAP!
My computer is a HP Pavilion dm1 Notebook and I have Windows 7 home premium installed. And Microsoft Windows.
Regards,
Liza

Hi,
The error message is: There was an error opening this document. Access denied.
Both when I click directly on a pdf document in the files and when I try to open from inside the program.
/Liza
Från: AdityaKalania [email protected]
Skickat: den 10 april 2013 00:04
Till: FamForsberg
Ämne: Access denied after updating to Adobe reader 11.0.2
Re: Access denied after updating to Adobe reader 11.0.2
created by AdityaKalania <http://forums.adobe.com/people/AdityaKalania> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/5220864#5220864

Adobe xi std will not print to pdf access denied

Upgraded to XI std from v9 pro
OS is Win7
XI will not print to pdf
access denied
v9 pro prints to pdf
found no solution from web and forum search
found others the issue
will this issue be corrected in XI?
thanks
hime

I had the same issue - and it is discussed in several posts around the net without providing a solution.
Here is my solution on a Windows 8 system:
I reinstalled Windows 8 to identify the problem and installed stepwise all programmes I had
The problem occurred after I installed Corel Draw X6 with Ghostscript and the Shell Extension.
Once I went back to the last restore point BEFORE the Corel Draw installation, Adobe worked perfectly fine. I reinstalled Corel WITHOUT Ghostscript and the Shell Extension (didn't want to verify which one caused the problem) everything was fine again.
Yet, deinstalling Ghostscript and the Shell Extension did not solve the problem.
I also did not try to repair Adobe after the deinstall of Ghostscript and Shell Extension
Hope that helps some otheres here
Merry Christmas!

Every time I try to download Adobe Photoshop Elements 13 after purchasing, I get a page that says 'Access Denied'.

After purchasing Adobe Photoshop Elements 13 I go to download the product and receive a link to a page that say 'Access Denied'. This happens when I try to download the trial, use the Akami downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

If you are still facing any issues, I would suggest you to download the product using below link
https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&promoid=3tv 2_43T
Once you have clicked on download, it download Adobe download assistand and From there you can download Adobe Photoshop Elements 13 and install it with your serial number.

Adobe Pro 8 "Access Denied"

I'm running Windows XP with Office 2003. Trying to convert a Word document to PDF using the pdfmaker add-in for Word and I get the following error during the conversion process:
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Any suggstions?

The PDF add-in to WORD had nothing to do with Adobe Acrobat. You should be able to view the PDF in Acrobat, but you are not using it. If you want to create the PDF using Acrobat, then either print the WORD file to the Adobe PDF printer or use the create PDF button (basically PDF Maker) in WORD.

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My Macbook pro is brand new and im trying to download some applications such as skype and adobe flash player however whenever i try to i cant because either the site im on shifts and says access denied or some technical problem occurs? Very much appreciated.

You might want ot ask in the MBP forum as well as in the SL 10.6 forum.

Adobe Reader 9/XP Pro Access Denied Error

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Hello!
I've suddenly started seeing this error & fear it is related to my upgrade to Adobe Acrobat Pro 9. In my personal life, my father suddenly couldn't open a PDF I made & I thought maybe he had such an old reader, it couldn't handle a newer PDF. Today, however, I received word that an fellow employee is getting this error when she tries to open a PDF that I created since upgrading here at work. My team publishes hundreds of specifications a year in PDF format... with absolutely NO control over what readers customers might use. If Adobe 9 can't create a universally read-able PDF, I need to know if I should downgrade or if there is some other solution. Note: the PDF in personal life was not secured... the PDF in question at work is locked with a password (but only for editing or copying, never been a READ / open problem before).
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So you are trying to print to the Adobe PDF printer? What is the full statement of the error (typically it indicates a folder or such does not allow access)? If you open Distiller, are there settings files available that you can view?
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Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
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