Adobe ID and CC Team
We have purchased Adobe CC for Team. Users of the software do NOT have admin assess to their Macintosh computers so won't be able to install software. I want to do the installation by remote desktop into a local admin account. My questions are...
1. Do I have to use a different Adobe ID for each user?
2. If personal Adobe IDs are needed can I just make gmail accounts to accept the invites and install the software?
3. Is there a better way to do this with Team membership?
It seems that Adobe CC assumes the end user is going to do the installations and not the IT staff.
Team license links that may help
-http://www.adobe.com/products/creativecloud/teams/benefits.html
-assign a new team member http://forums.adobe.com/thread/1460939?tstart=0
-Team Installer http://forums.adobe.com/thread/1363686?tstart=0
-http://helpx.adobe.com/creative-cloud/packager.html
http://forums.adobe.com/community/download_install_setup/creative_suite_enterprise_deploym ent
Similar Messages
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I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
Hi,
thank you, it’s done! The Chat helped me! Now I cannot go into this forum anymore with my old password, but that’s not a big problem.
Best wishes,
Christian
Von: JimHess <[email protected]<mailto:[email protected]>>
Antworten an: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Datum: Montag, 20. April 2015 18:38
An: Christian Kogler <[email protected]<mailto:[email protected]>>
Betreff: I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
I have a private Adobe ID and I have a Lightroom Testversion running there! Now my university gave me access to Creative Cloud for Teams and I want to use my Lightroom catalogues with this ID! How can I do this?
created by JimHess<https://forums.adobe.com/people/JimHess> in Photoshop Lightroom - View the full discussion<https://forums.adobe.com/message/7454915#7454915> -
I have installed Adobe Creative Cloud for teams CC Packages which says that Acrobat XI Pro is installed. Your support page says it does not install Acrobat and I have to look in the Extensions folder for an MSI file. I have run a number of searches and cannot find the Acrobat extension folder please advise how can I get these applications to load onto my computer?
Also I now administer the teams and have accepted the invitation to I received to be a team member and download the apps. The admin page shows that I have been sent an invitation but does not show my account as "ACtive" unlike my other team members. I tried to use the link in the invite to accept it become active but the link displayed an error saying I had already accepted the invite... why is no account not active?
Finally what other product downloads in Creative Cloud do not actually download as part of the Creative cloud Packager for downloading the apps? e.g. acrobat and what else?My apologies Eadeszoo I believe our support agents are unavailable on January 1.
Are you able to copy the contents of the DVD to your computer? Are you receiving any particular error messages when you are trying to install? Finally which operating system are you using? -
No Adobe support for CC Team Members if you have installed Parallels on your Mac
No Adobe support for CC Team Members if you have installed Parallels on your Mac
First let me make it clear my iMac is running native OS X 10.8.5 and all Adobe Creative Cloud Apps are install on the iMac running natively in the OS X system environment. I only have Parallels Desktop 8 for Mac installed to run Microsoft Office software in Windows 7 when needed (because PowerPoint for Mac sucks big time compared to the PC version)… absolutely no Adobe CC Apps have been installed on the Parallels virtual PC environment.
I have been having problems with Creative Cloud Desktop not updating so I uninstalled it and tried to install the latest version from Adobe. I then get the following error:
We've encountered the following issues:
There seems to be a problem accessing a critical file/directory during download. For troubleshooting tips. please visit our customer support page. (Error code: 204)
[retry] [cancel]
This has happened all last week. Because we have been so busy at work I waited until the weekend to contact the 24/7 chat support.
This was going well. I was sharing my desktop with the agent who was adjusting the permissions of some folder. The problem came when he launched chrome on Parallels and not on the MAC and tried to install the PC EXE version of CC desktop. When I pointed this out to the Agent he instantly stop the screen share and stated in the chat box that virtual computers are not supported and I must find my own solution without giving me an opportunity to explain.
Every time I tried to start the chat again I was cut-off while trying to explain that Adobe CC was running natively under a native OS X and the Virtual PC was a separate to this
Only after my 4th attempt (having per cut an pasted my arguement into the chat box) did a get any further. The Agent refused to continue to try and fix my problem but did say the Adobe engineers are aware of the "204" error
Has anyone else had this "204" error installing Creative Cloud Desktop or can direct me to a solution it would be much appreciatedUnfortunately I am still getting the 204 error
I download the Creative Cloud Desktop App at home and brought it into work to install — which failed
I then tried to install the same file on the only Mac in the office not on Creative Cloud and it installed with out any problems
I then tried plugging my iMac into the same ethernet socket incase it was a problem with the ethernet socket. No luck it still had the 204 error
These are the Adobe download log files which show errors but they me nothing to me
DLM.log
07/01/14 08:15:48:723 | [INFO] | | | | | | | 1743186 | *******************start of Download****************
07/01/14 08:15:48:723 | [INFO] | | | | | | | 1743186 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
07/01/14 08:15:48:724 | [INFO] | | | | | | | 1743186 | The file to be downloaded is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.8.5&platform=osx10
07/01/14 08:15:48:724 | [INFO] | | | | | | | 1743186 | Going to download the file at /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml
07/01/14 08:15:48:825 | [INFO] | | | | | | | 1743186 | Preference: Client has set the preference for single stream download
07/01/14 08:15:50:036 | [INFO] | | | | | | | 1743190 | **File download complete.**
07/01/14 08:15:50:537 | [INFO] | | | | | | | 1743182 | *******************End****************
07/01/14 08:15:50:690 | [INFO] | | | | | | | 1743203 | *******************start of Download****************
07/01/14 08:15:50:690 | [INFO] | | | | | | | 1743203 | GDE Version is 2.0.0.13 (BuildVersion: 2.0; BuildDate: Thu Jan 09 2014 20:38:50 )
07/01/14 08:15:50:690 | [INFO] | | | | | | | 1743203 | The file to be downloaded is https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/packages/ACCC_2_6_PDIMPackage_393/mani fest.xml
07/01/14 08:15:50:690 | [INFO] | | | | | | | 1743203 | Going to download the file at /manifest.xml
07/01/14 08:15:50:791 | [INFO] | | | | | | | 1743203 | Preference: Client has set the preference for single stream download
07/01/14 08:15:51:900 | [ERROR] | | | | | | | 1743206 | An error has occurred while renaming the temporary named downloaded file.
07/01/14 08:15:52:213 | [INFO] | | | | | | | 1743182 | *******************End****************
LBS.log
07/01/14 08:15:43:357 | [INFO] | | ACC | LBS | ApplicationFacade | | | 1742865 | ****************Starting LBS workflow*******************
07/01/14 08:15:43:361 | [INFO] | | Download | LBS | ProductInfo | | | 1742865 | Product Sap Code not specified in the product information file
07/01/14 08:15:43:361 | [INFO] | | Download | LBS | ProductInfo | | | 1742865 | Applet Version not specified in the product information file
07/01/14 08:15:43:361 | [INFO] | | Download | LBS | ProductInfo | | | 1742865 | Applet ID not specified in the product information file
07/01/14 08:15:43:361 | [INFO] | | Download | LBS | ProductInfo | | | 1742865 | Product locale not specified in the product information file
07/01/14 08:15:43:362 | [INFO] | | Download | LBS | ProductInfo | | | 1742865 | Product name not specified in the product information file
07/01/14 08:15:43:362 | [INFO] | | Download | LBS | LBSUtils | | | 1742865 | Launching LBS in elevated mode
07/01/14 08:15:48:442 | [INFO] | | ACC | LBS | ApplicationFacade | | | 1743172 | ****************Starting LBS workflow*******************
07/01/14 08:15:48:446 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743172 | LBS launched in LEGACY mode
07/01/14 08:15:48:524 | [INFO] | | Download | LBS | SystemCheck | | | 1743182 | System OS Version - major = 10, minor = 8, bugFix = 5
07/01/14 08:15:48:524 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | ACCC System requirements check passed
07/01/14 08:15:48:546 | [INFO] | | Download | LBS | ProductInfo | | | 1743182 | Product Sap Code not specified in the product information file
07/01/14 08:15:48:546 | [INFO] | | Download | LBS | ProductInfo | | | 1743182 | Applet Version not specified in the product information file
07/01/14 08:15:48:546 | [INFO] | | Download | LBS | ProductInfo | | | 1743182 | Applet ID not specified in the product information file
07/01/14 08:15:48:547 | [INFO] | | Download | LBS | ProductInfo | | | 1743182 | Product locale not specified in the product information file
07/01/14 08:15:48:547 | [INFO] | | Download | LBS | ProductInfo | | | 1743182 | Product name not specified in the product information file
07/01/14 08:15:48:547 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | Bootstrap LBS is successful
07/01/14 08:15:48:565 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | Bootstrapper Lock acquired
07/01/14 08:15:48:583 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | LBS Lock acquired
07/01/14 08:15:48:604 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | Deployment lock check passed
07/01/14 08:15:48:622 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | The resolved URL for package service is https://prod-rel-ffc.oobesaas.adobe.com/adobe-ffc-external/core/v1/applications?name=Creat iveCloud&name=CCLBS&osVersion=10.8.5&platform=osx10
07/01/14 08:15:50:538 | [INFO] | | ACC | LBS | WorkflowManager | | | 1743182 | Successfully downloaded application xml at path /tmp/B58E0DB2-C6AD-4480-B614-874A46E27582/applications.xml
07/01/14 08:15:50:588 | [ERROR] | | ACC | LBS | WorkflowManager | | FileUtils | 1743182 | Error Failed open the dylib /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib while getting its version
07/01/14 08:15:50:588 | [ERROR] | | ACC | LBS | WorkflowManager | | | 1743182 | Failed to get the PIM version from location: /Applications/Utilities/Adobe Creative Cloud/utils/AdobePIM.dylib
07/01/14 08:15:50:588 | [ERROR] | | ACC | LBS | PDM | PackageDownloadManager | | 1743182 | Failed to create folder at temp location for download operations
07/01/14 08:15:51:900 | [WARN] | | ACC | LBS | PDM | PDMWorkflowManager | | 1743206 | A user retryable error has occured while downloading the file. errotType = -100 extendedErrorCode = 0
07/01/14 08:15:51:910 | [WARN] | | ACC | LBS | PDM | PackageDownloadManager | | 1743203 | Manifest file could not be downloaded
07/01/14 08:15:51:910 | [INFO] | | ACC | LBS | PDM | | | 1743203 | File already exist. This should not happen because packages is downloaded in new GUID folder and file is send by client so should not be there already.
07/01/14 08:15:52:213 | [ERROR] | | ACC | LBS | WorkflowManager | | | 1743182 | Failed in DOWNLOAD PIM
07/01/14 08:15:57:938 | [INFO] | | Download | LBS | ETS | | | 1743172 | Waiting for the async thread to get the task completed
07/01/14 08:15:57:939 | [INFO] | | Download | LBS | ETS | | | 1743185 | Async thread is completed. Now exiting from function.
07/01/14 08:15:57:949 | [INFO] | | ACC | LBS | ApplicationFacade | | | 1743172 | ACC installation end with exit code: 204
07/01/14 08:15:57:949 | [INFO] | | ACC | LBS | ApplicationFacade | | | 1743172 | ****************Closing LBS workflow*******************
07/01/14 08:15:57:959 | [INFO] | | ACC | LBS | ApplicationFacade | | | 1742865 | ****************Closing LBS workflow******************* -
Trying to check out Annual Adobe Export and won't allow me to go to next step and put in biling info
Trying to check out Annual Adobe Export and won't allow me to go to next step and put in biling info.
Thank you for any assistance you can provide. AmyMoving this discussion to the Adobe ExportPDF forum.
AmyBebberSmith if you are facing billing difficulties then please contact our support team directly as opposed to posting to the forums. You can contact our support at http://adobe.ly/yxj0t6. -
Adobe FP and MySpace vids : a bug story ?
Hi, there,
First of all, please forgive me if my english is not brilliant, or if explanations are not clear. If you don't understand, just ask, I'll do my best. Thks.
Since a month, more or less, I cannot see anymore MySpace videos. I don't know why, and have been asking to the help team (but maybe... there's "no" help team in MS... ...) so many times without any answer. Asked and looked for, many places. Here is my last chance ! ^^
Here are the.. "symptoms" :
° I cannot read MS videos. (only these, I can see all other, as youtube, etc). There is a centered logo, turning as a wheel, and nothing starts :
or, recently :
° when I right -click on the video space, a little window for FP parameters appears, but it is frozen, I cannot change anything :
..impossible to clik on other little icons, nor close.
° I'm on a MAC (Macbook Core2Duo, Leo 10.5.7, using usually Firefox 3.5.2, no viruses detected, all apps & plugins uptaded, regularly cleaned, anti-spyware, enough available space (32 Go), etc...).
° This bug appears also if I use Safari (4.0.2), or Opera (10.00). This is why I think it might be a problem with my configuration, not with the browser itself.
° I have checked in my Internet plugins, thinking there could be an incompatibility ; here are they :
(in "Disabled", there is "NP-PPC-Dir-Shockwave" ; why there, I don't know).
° I have checked in the system preferences / security : there is no blocking in the firewall for MySpace (cookies also accepted, etc). Checked also authorizations... Well, I sought nearly everywhere, but... I'm not informatician. v_v
Please, help me, if you think you can. I'll give all further informations you should need. Thank you. Have a good day..
ChrisHello Tafu and BWolfe,
In the meantime I did some other things. But nothing worked realy.
-I destalled completley from the adobe flashplayer and adobe shockwave player.
-Reinstalled Flash 10 but not the shockwave player, don't know if or whenever I will need that. Checked, but nothing helped.
-I saw in the adobe flashplayer 10 that I needed at least 2.33 Mhz Pentium 4 for that.
Somewhere else in the Adobe specs. 0.45 Mhz was demanded.... No need to follow that trail.
-I changed the codex to K-Lite complete edition. Nothing changed but left it that way.
-I changed my IE8 security settings for mediaplaying, a tip from a Myspace user. Did not help but I left it that way.
-I installed Chrome, the Google browser and got a message at playing time that Java was not running and flash was not loaded.
I was sure both were loaded and active. Chrome offered me an option to display the java script whitch showed 2 errors for
direct adressing url's. I learned from the script statements that the flashplayer was installed and ready. It was waiting
for content or the stream, confirmed by what I saw on my screen on Myspace.
At this moment I started thinking of my hardware and drivers. Because I had a YouTube full screen display problem 2 years ago.
-I looked for the Intel Graphics Express 965 Chipset driver and downloaded latest version.
Windows updates my system, but not this time.
Than I logged in for myspace and YES! There were the video's.
I logged in for an other site with suspected display problems, surrounding text suggested video's there, but not even a player showed.
Nothing had changed there yet... I unloaded the browsers and started IE8 again and the players showed there and video's started!
The graphics driver for my system I downloaded from:
http://http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17407&ProdId=2800&la ng=eng
Thanks for your questions and suggestions you helped me to get courage to digg in this for an other time. -
We worked with another school district that used the Teams Subscription features, but that is no longer avaiable. Is it possible to do the same now? We have an Adobe Pro Subscription. Thank you for any help. Chris
Well, I have an update.
As of 8.45 this evening, nearly four hours after posting the above, the original purchaser of the software in question received the following email (clearly I've removed sensitive info)
"With this response, we believe your issue is resolved and have therefore closed your case xxxxxxxxxxx. If your support case has not been completed to your satisfaction or you should you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed.
Hello xxxxx,
Thank you for contacting Adobe and we apologize for not being able to answer your request in a timely manner. We appreciate your patience in this regard.
This email is regarding your request to transfer the license for the software Adobe Design Premium CS 5.5.
Xxxxx, we have transferred the serial number xxxxxxxxxxxxxxxxxxxxxxxxx from your Adobe account the account associated with the email address xxxxxxxxxxxxxxxxxxxxxxxxx as per your request hence closed this case."
...and I have checked my Adobe account and can confirm that indeed the licence has finally been transferred. :O
The system does work ...eventually.
I clearly needed to write that shirty forum post above months ago. Adobe Support may well have actually done what they should have done months ago, but it still doesn't stop them being useless and needlessly protracting a fairly simple process and wasting both my time and the original purchasers time.
I also can't help but wonder if Tweeting the forum support page URL directly to Adobe and Adobe Support helped them extract a digit from their collective rectum, I guess we'll never know?
Adobe, sort your support out, it aint rocket surgery! -
Create and send EDM using Adobe MUSE and Business Catalyst.
There is just one thing missing in my armour as a graphic designer – creating and sending EDMs.
Given the success of creating websites using Adobe Muse, an EDM functionality would be a fantastic addition to MUSE and Business Catalyst (BC). Imagine this:
1. I open Adobe Muse.
2. I select "New EDM" (instead of "New Site").
3. I design and build my EDM to spec.
4. I test my EDM using 'Preview' or a single send to myself.
5. I publish my EDM to Business Catalyst.
6. In BC, I review my EDM and add 'FROM NAME', 'FROM EMAIL ADDRESS' and 'SUBJECT'.
7. I import my database.
8. I hit SEND!
After my EDM has gone out, I can review a report in BC - just like any report for a website.
As a designer that does not know code but can build a website using MUSE - creating an EDM is the one thing I can't personally offer. Using a digital supplier can be expensive and website like Mail Chimp aren't professional enough.
To the Adobe Muse team, please – for the love of humanity – consider this as viable addition to MUSE. You will save a lot of heart ache and win a lot of hearts.
Thanks,
PhilDone!
See here: Create and send EDM using Adobe MUSE and Business Catalyst. -
Mobile game with Adobe AIR and Starling
Hi all, our team just released new game powered by Adobe AIR and Starling framework.
Christmas Eve, Santa Claus in a hurry to children losing gifts on his way, catch them, and collect your favorite toy!
FEATURES:
★ 20+ challenging levels puzzles
★ 10+ animated game characters
★ Bonus levels for most avid players
★ New Year 2013 Surprise!
★ Outstanding graphics
★ Funny sound effects and music
★ Constant FREE updates with new levels and animations
Game available on - Christmas Toys
Google Play - https://play.google.com/store/apps/details?id=air.com.in4ray.games.christmastoys
Apple Store - https://itunes.apple.com/app/christmas-toys/id583728428?mt=8
Appreciate your feedback!CHRISTMAS TOYS is now FREE on Apple Store!!!
https://itunes.apple.com/us/app/christmas-toys/id583728428?mt=8 -
How to integrate Adobe Echosign and sharepoint
Adobe EchoSign Support,
I was referred to the following link which discusses the integration of Adobe EchoSign and SharePoint 2010. Here is the link: https://echosign.my.salesforce.com/sfc/p/#300000006IaDOWUzLXIiAnH9NO8_F9WhM_gpxBs
The issue is their is an executable that is mentioned in the link and I cannot locate where to download the executable file. I have an on-premise SharePoint 2010 system.
Thanks,
Aaron W.Hi Aaron,
Please open a ticket with our support team who can assist directly with this request.
Thanks,
Jat -
I am trying to update Adobe Bridge and Photoshop CS6, because it is not opening my CR2 files taken by my Canon 6D. I have tried to go to help > updates, and the software says that it is "Up to Date". However, if I view the plug-in, it says that Camera Raw is only version 7.1. I can not find a direct download for Camera Raw 7.3, only the DNG converter, NOT CAMERA RAW! Please Help!
Did you fix your issue? I am having the same one
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Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?
I don't see why not. Do you foresee a special difficulty?
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Using Adobe Bridge and iPhoto together
I use Adobe Bridge (and Photoshop) to work on my photos. iPhoto is not an option since I shoot in Camera RAW. I also own an Apple TV and want to store all of my photos in iPhoto so they are available to the rest of my family via Apple TV. Has anyone figured out a way to do image manipulation first in Bridge & Photoshop and then have them sent (or later updated) in iPhoto in an automated fashion?
Conceptually, every time I add or change a photo in Bridge or Photoshop, I'd like to convert it to JPG, and add or modify the image in iPhoto.Also make sure PS's File handing preferences "Macimize PSD and PSB File Compatibility" is set to Always and that there are no alpha channels in the file. An alpha channel will cause the black image that you're referring to.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file. -
Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.
Without proper system information and the application logs nobody can tell you much.
Troubleshoot Creative Cloud download and install issues
Mylenium -
How many 'seats' are included with Adobe Creative Cloud for teams?
How many 'seats' are included with Adobe Creative Cloud for teams?
Hi Mrfrodo,
There isn't a set number, you purchase the number you would need based on the size of your organization.
This section of the FAQ might also be helpful for you to learn more about team too.
http://www.adobe.com/products/creativecloud/faq.html#ccm-teams
-Dave
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