Adobe ID can't log on

Hi everyone, I can not log on my adobe ID on bluefire app in iPad or iPhone. It always says "request time out". However, I am totally sure the two devices link the internet. The adobe ID has been authorized in two computers.
I have been confused the issue for a few days. Could you help me please!!!! Thank you!!!

Hi,
In this case please reach out to our chat support so we can assist with your login troubles.
http://helpx.adobe.com/contact/index.html (select business catalyst)
Our agents will be able to pull up your account and investigate further.
Kind regards,
-Sidney

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Hey vcomfort6,
Please ensure that you are using Adobe Acrobat and not Reader to convert PDF file to word or excel.
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I solved it! I solved it!
Reinstalling did not work, neither did creating a new user account. Skip down to the TL;DR section for what I did.
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Are we talking about the same product here?
I assume so, you are the only one that can be certain. I supplied a link to the supplier as in Comments Inserter Widget for Facebook™ so that you can verify same.
I bought it through Adobe as a Dreamweaver add-on and so I would expect there to be some means of delivery offered so that I can integrate it with Dreamweaver.
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[ Private information removed by moderator ]

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Adobe ID can't log on

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