Adobe ID error - cannot publish Muse Site

Two days ago I changed my Adobe ID email/password which now seems to have thrown up an issue with Business Catalyst/Adobe Muse - wondered if anyone could help?
When I log into businesscatalyst.com, I am able to log in with my new Adobe ID email and password. But when I click on 'my details', it is showing my old email address in greyed-out text and won't allow me to change it.
In addition to this, in Adobe Muse, when I go to publish my site (which has already been published to my Business Catalyst account) it now asks me the following:
"Please enter your Adobe Business Catalyst password to upgrade your account to use Adobe ID. Once upgraded, future interactions with Adobe Business Catalyst will require your Adobe ID credentials."
My updated email address is already there, and is un-editable. However when entering my password it tells me password is incorrect.
At the moment I am not able to publish any websites created through Adobe Muse.
I am also unable to delete the current version of the site published to my Business Catalyst, as when I click 'delete site' it asks for my account credentials, providing my OLD email address and asking for a password. Neither my old or my new password works with this.
In Muse's preferences, Publish with Account is set to "*my updated email* - Adobe ID"
I've tried Help / Deactivate Adobe Muse / Remove my user account from this machine and signing back into Muse using my updated email and password. My old email and password does not work.
Any help would be much appreciated!

Hi,
Please reach out to the chat support or submit a ticket and they will fix the issue.

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When I log into businesscatalyst.com, I am able to log in with my new Adobe ID email and password. But when I click on 'my details', it is showing my old email address in greyed-out text and won't allow me to change it.
In addition to this, in Adobe Muse, when I go to publish my site (which has already been published to my Business Catalyst account) it now asks me the following:
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My updated email address is already there, and is un-editable. However when entering my password it tells me password is incorrect.
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From: Jay McSweeney [mailto:[email protected]]
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Message was edited by: LimonNoire

Adobe ID error - cannot publish Muse Site

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