Adobe Ideas – Sync Process: Awaiting Connection

Question

I've seen many issues with Adobe Ideas and it having syncing problems, but I can't find an actual answer other than "servers were messing up, better now," and people saying that helped.
I'm running Adobe Ideas on an iPad 2 Wi-Fi, running iOS 7.1.2.
When I open Adobe Ideas, the Cloud icon and the left and right arrows are white. less than a second later, the arrows gray out. When I click it, it says "Sync Process: Awaiting Connection."
If I turn the Wi-Fi off and back on and then revisit the app, it tells me that the sync process is complete.
I've tried to send to Illustrator, but I don't actually know what that means. I thought that might mean that it would send it to my CC files, but that didn't happen.
I downloaded Adobe Draw in hopes that I could import the files, but apparently the files have to be on Creative Cloud to begin with—kind of a ridiculous situation when one would assume that if you have both apps on one device, you could move files between them.
Any help on getting this to sync to CC would be appreciated.

Answer 1

It's a shame you haven't had a reply to your post. I am in exactly the same situation. I suspect support for Adobe Ideas might have been withdrawn to the point where Adobe would prefer not to acknowledge its continued existence. I can no longer find the app in the store, and am eternally thankful to still have the version prior to the most recent update, which apparently includes a reminder, each time it is opened, to migrate to Draw.
I think synching between Ideas and CC must have been disabled at source, sometime earlier this year. The last time it worked for me was in February.
I find Draw clunky and awkward, with a file system that is so untidy and badly organised it beggars belief. It's also impossible to export pdf files other than via a stiff monthly payment for Adobe software.
At the moment, although I can't synch to my creative cloud account, I can export  PDFs of my Ideas files by email, which is what I do. I keep all my files duplicated outside Ideas. Unfortunately, the folders I created on CC for my existing files, which were synched to my Ideas app, cannot now be added to, or even deleted, though they can be renamed.
I just wish I could somehow safeguard my version of Ideas so that I could transfer it to any future iPad I might buy.  It is so perfect for my needs I would pay for it ten times over if I had to rather than have to adapt to using the 'free' Draw.
I bought idraw  as I thought it might be a good alternative to Ideas. It has great file storage, and the priceless ability to import and export vector files, but I found it insanely complicated. I haven't mastered enough to do a simple line drawing yet.