Adobe Illustrator CC (CS6, CS5.1) incorrectly opens a PDF file.

Hello,
I have a problem. The customer sent me a graphic in PDF, which he wanted for us to print on textiles. I opened the graphics in Adobe Illustrator CC, edited and put into print.
After a customer complained about the flag at us and when we found out where she could be a mistake, I found that Adobe Illustrator can not open the PDF correctly. With this error, I met for the first time. More can be seen on video here: http://screenr.com/2ZUN
PDF file is available here: http://goo.gl/oljbSs
This is a bug Illustrator? Because PDF file is correct PDFX/1a file.
Or is there any other way to open a PDF file in order to keep the look?
Thanks so much for all the answers.
Regards
Aleš Ulrych

5. DrStrik9,
Mar 17, 2014 6:56 AM in reply to Aleš Ulrych
Report
It's not really a bug. It's an uneducated customer (what a surprise). :+)
Now you have something to add to your document "how to prepare files" for your service.
That's what I have,
but what I say. No one that does not follow.
When we say that we need the data in a different format,
let us send graphics otherwise, most will say that it will be printed
elsewhere, where these "other requirements" does not require them.
But it is already a different thing.
I just have to hope that this created PDF files will not be much, because
for the last 5 years since opening the PDF files in Illustrator and regulates I had no problem (to small gradients, which I solved by saving PDF and Postscript file Jeko that open in Adobe Illustrator)
Thanks so much for your feedback.
Ales

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