Adobe illustrator cc reverse scroll
Hello There
anyone know how to reverse ai cc scroll,
I used to zoom with alt+ scroll up (on mac trackpad) to zoom in,
and alt+ scroll down to zoom out. Now it is the reverse on CC and i find it pretty annoying!
Any help?!
Before tryig reinstalling, refer to below. This worked for me.
AlanDrVita,
Nov 26, 2013 9:16 AM in reply to outdoorz
I may have been able to resolve my issue. I held shift while opening Illustrator and opened it in a bare bones mode, then closed it and reopened it without getting the error message. Good luck to you.
Similar Messages
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Scrolling using Scroll Wheel in Adobe Illustrator
In Adobe Illustrator CS5 I was able to scroll left and right in a document by holding Command and moving the scroll wheel on my mouse. In CS6 I find that holding Command does not toggle the scrolling direction as it had previously done. Holding shift will allow me to scroll horizontally, but moves a whole page at a time instead of giving me the fine-grained control I had before. Is this a bug on my system or is there a reason this behavior was changed? This YouTube tutorial leads me to believe scrolling in CS6 is supposed to work just like it did in CS5.
http://www.youtube.com/watch?v=MJlFL8u3_t4
Thank you in advance for any help.Er, your point being?
Seems you have a lot to learn.
Perspective, aerial perspective, reflections and so on. -
Guten Abend Community, erst einmal bin ich neu hier und leider auch hier, da ich ein Problem habe welches ich einfach nicht gelöst bekomme.
Ich musste mein System kommplett neu Installieren und habe anschließend Adobe Web Premium 5 Installiert was auch ohne Probleme Funktioniert, anschließend habe ich die Updates durcheführt welches auch fast ohne Probleme läuft qalle anderen Updates wurden Installiert bis auf die in der fehlermeldung. was kann ich da machen damit das nicht mehr auftritt ?
PS: Davor ging das auch problemlos, das System habe ich erst vor 3 Tagen neu Aufgesetzt.
Protokol der fehlermeldung
Update auf Adobe Pixel Bender Toolkit 2.5
Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie den Vorgang und versuchen Sie es später erneut. Fehlercode: U43M1D207
Fireworks CS5 11.0.2-Aktualisierung
Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie den Vorgang und versuchen Sie es später erneut. Fehlercode: U43M1D207
Update für Adobe Extension Manager CS5 5.0
Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie den Vorgang und versuchen Sie es später erneut. Fehlercode: U43M1D207
Adobe Illustrator CS5 15.0.2 Aktualisierung
Beim Herunterladen dieses Updates ist ein Fehler aufgetreten. Schließen Sie den Vorgang und versuchen Sie es später erneut. Fehlercode: U43M1D207
Ja ich habe das mehrmals Versucht
Mein System:
Betriebssystem: Windows 8.1 Pro 64-bit
CPU: AMD FX-8350 (8 x 4,00 GHz bzw. 8 x 4,20 GHz im Turbo Modus)
DDR RAM III: 12,0GB Dual Kanal DDR3 @ 664MHz (9-9-9-24)
Motherboard: MSI 970A-G43 (MS-7693) (CPU 1)
Grafik: ASUS VS247 (1920x1080@60Hz)
1023 MBNVIDIA GeForce GTX 460 (Gigabyte)
Speicher:
74GB INTEL SSDSA2M080G2GC (SSD)
1863GB Seagate ST2000DM001-1CH164 (SATA)
Installierte Programme:
[spoiler]
7-Zip 9.20 (x64 edition)
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe AIR
Adobe Community Help
Adobe Creative Suite 5 Web Premium
Adobe Extension Manager CS5
Adobe Flash Player 10 ActiveX
Adobe Flash Player 14 Plugin
Adobe Media Player
Adobe Photoshop Elements 12
Adobe Photoshop Elements 12
Adobe Photoshop Lightroom 5.4 64-bit
Adobe Pixel Bender Toolkit 2
Adobe Premiere Elements 12
Adobe Reader XI (11.0.07) - Deutsch
Apple Application Support
Apple Software Update
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DiskCryptor 1.1
Duke Nukem Forever
Elements 12 Organizer
Entity Framework 6.0.1 Tools for Visual Studio Next
Entity Framework 6.1.0 Tools for Visual Studio 2013
Entity Framework Designer für Visual Studio 2012 - DEU
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Free Studio version 2014
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Freemake Video Converter Version 4.1.4
Freemake Video Downloader
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Grand Theft Auto: Episodes from Liberty City
GRID 2
Hitman: Absolution
Homefront
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IIS Express Application Compatibility Database for x64
IIS Express Application Compatibility Database for x86
ImgBurn
Inno Setup Version 5.5.5
Java 8 Update 5
Java 8 Update 5 (64-bit)
Java SE Development Kit 8 Update 5
Java SE Development Kit 8 Update 5 (64-bit)
Just Cause
Just Cause 2
Just Cause 2: Multiplayer Mod
Left 4 Dead 2
Left 4 Dead 2 Beta
Mafia II
Metro 2033
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Microsoft .NET Framework 4.5 SDK
Microsoft .NET Framework 4.5 SDK - DEU Lang Pack
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU)
Microsoft .NET Framework 4.5.1 SDK
Microsoft .NET Framework 4.5.1 SDK (Deutsch)
Microsoft .NET Framework 4.5.3 Multi-Targeting Pack
Microsoft .NET Framework 4.5.3 Multi-Targeting Pack (ENU)
Microsoft Expression Design 4
Microsoft Expression Encoder 4
Microsoft Expression Encoder 4 Screen Capture Codec
Microsoft Expression Web 4
Microsoft Help Viewer 2.0
Microsoft Help Viewer 2.0 Language Pack - DEU
Microsoft Help Viewer 2.1
Microsoft Help Viewer 2.1 Sprachpaket - DEU
Microsoft Help Viewer 2.2
Microsoft Mathematics (64-Bit)
Microsoft Office Professional Plus 2013
Microsoft Silverlight
Microsoft Silverlight 4 SDK - Deutsch
Microsoft Silverlight 5 SDK
Microsoft SQL Server 2012 Command Line Utilities
Microsoft SQL Server 2012 Data-Tier App Framework
Microsoft SQL Server 2012 Data-Tier App Framework (x64)
Microsoft SQL Server 2012 Express LocalDB
Microsoft SQL Server 2012 Management Objects
Microsoft SQL Server 2012 Management Objects (x64)
Microsoft SQL Server 2012 Native Client
Microsoft SQL Server 2012 T-SQL-Sprachdienst
Microsoft SQL Server 2012 Transact-SQL Compiler Service
Microsoft SQL Server 2012 Transact-SQL ScriptDom
Microsoft SQL Server 2014 Express LocalDB
Microsoft SQL Server 2014 Management Objects
Microsoft SQL Server 2014 Management Objects (x64)
Microsoft SQL Server 2014 T-SQL Language Service
Microsoft SQL Server 2014 Transact-SQL ScriptDom
Microsoft SQL Server Compact 4.0 SP1 x64 DEU
Microsoft SQL Server Compact 4.0 SP1 x64 ENU
Microsoft SQL Server Data Tools - DEU (11.1.20828.01)
Microsoft SQL Server Data Tools - DEU (12.0.30919.1)
Microsoft SQL Server Data Tools - enu (14.0.40528.0)
Microsoft SQL Server Data Tools Build Utilities - DEU (11.1.20828.01)
Microsoft SQL Server Data Tools Build Utilities - DEU (12.0.30919.1)
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Microsoft SQL Server System CLR Types (x64)
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Windows Azure Storage Tools - v2.2.2
Windows Phone 8.1 Emulators - ENU
Windows Phone SDK 8.0 - DEU
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[/spoiler]
Wenn noch fragen offen sind einfach fragen, ich würde gerne das Problem so schnell wie möglich lösen....Ja wie gesagt es hat davor auch ohne Probleme Funktioniert nur war ich gezwungen das System neu zu Installieren und ab dann konnte ich die da oben genannten Updates nicht mehr Installieren. Ein Mac ist zwar eine schöne Sache kommt aber für mich nie in Frage da ich mein PC als Arbeitsrechner und Gamer Rechner nutze und das meiste läuft halt nicht auf einen Mac und man müsste manche Programme neu Kaufen, das sehe ich überhaupt nicht ein, und meine Anwendungen werden aus Prinzipien nicht für Apple Produkte entwickelt da verdient man kaum etwas... aber das muss jeder für sich entscheiden. An eine neue Version habe ich eventuell nächstes Jahr gedacht aber auch nur die CS6 ob man das brauch ist die Frage da CS 5 genau macht was es soll. Das Modell mit der Adobe Cloud hat zwar denn Vorteil das die Programme Aktuell sind aber man muss Monatlich dafür Zahlen und CS5/CS6 oder älter brauch man nur einmal Kaufen. Darüber hinaus finde ich eh das Adobe so eine richtige S*** ist wenn es um Support ältere Programme geht so zeigt Adobe meiner Meinung nach das Ihre Produkte nichts wert sind zumindest macht es den Anschein. Aber wie gesagt, bin ich hier um Hilfe zu bekommen um das Problem zu lösen ohne ein neue Version zu kaufen, das ist ja bekanntlich die einfachste Lösung, aber wenn Informatiker auch so denken würden dann würde es sehr schlecht aussehen... und als Anmerkung am Rande, es wäre ja nett wenn man mir denn Link dieser Updates zukommen lassen könnte um die Updates Manuell zu Installieren.
"Aber wie sollen wir denn Programme testen auf Hardware und OS, die es erst in ein paar Jahren geben wird."
Dies kann man in voraus natürlich nicht aber in nachhinein geht das und Software Entwickler denn etwas an Ihre Produkte liegt, machen das nachhinein auch und passen gegebenenfalls Ihr Produkt an.
PS: CS 2 läuft ebenfalls auf einem Windows 8.1 rechner ;-) -
Can't copy image from Adobe Reader into Adobe Illustrator
I am attempting to copy an image from a document in Adobe Reader 8 into Adobe Illustrator CS3. When I try this I get this message in Illustrator:
"Quicktime^TM and a decompressor are needed to see this picture."
I am running OSX 10.5.2, with Quicktime Player 7.4.1. I just purchased and registered Quicktime Pro but that has not helped.
What I am trying to do is use the image select tool in Reader to select an illustration out of a long PDF document so just opening the PDF in Illustrator is not convenient, nor is extracting the image, saving it in another format and then importing it. Before I upgraded, I was running Illustrator 10 on MAC OS X10.3. I could use the image select tool in Adobe Reader to copy an image to the clipboard, and then paste that image into in Illustrator document. Very convenient. For some reason that no longer works with Illustrator CS3 and OS X 10.5."Try opening the document in Illustrator. There will options for importing different pages etc."
I can do that, but it is for my purposes much more convenient to do what I used to be able to do: open a document in Reader, scroll down through the document to find the image I want, select only that image (not the entire page) and then paste it into an already-open Illustrator document. Now what I have to do is 1. use Reader to find the image in the document and note the page 2. Open that page of the document in Illustrator and then 3. copy that page into the illustrator document I am working on and 4. crop to just get the image. -
Thinking of selling my Adobe Illustrator cs6, Mac compatible software plus the Classroom in a Book with lessons CD. I'd really like Photoshop instead. I've never sold software, can it be used on other people's computers if I sell it? I'd have to uninstall it here, through Adobe personally? It's confusing
You will find the below in your legal folder. According to 4.6.1 looks like you cannot sell.
ADOBE
Software License Agreement
PLEASE READ THIS AGREEMENT CAREFULLY. BY COPYING, INSTALLING, OR USING ALL OR ANY PORTION OF THIS SOFTWARE, YOU (HEREINAFTER “CUSTOMER”) ACCEPT ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, THE PROVISIONS ON LICENSE RESTRICTIONS IN SECTION 4, LIMITED WARRANTY IN SECTIONS 6 AND 7, LIMITATION OF LIABILITY IN SECTION 8, AND SPECIFIC PROVISIONS AND EXCEPTIONS IN SECTION 16. CUSTOMER AGREES THAT THIS AGREEMENT IS LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY CUSTOMER. THIS AGREEMENT IS ENFORCEABLE AGAINST CUSTOMER. IF CUSTOMER DOES NOT AGREE TO THE TERMS OF THIS AGREEMENT, CUSTOMER MAY NOT USE THE SOFTWARE.
Customer may have another written agreement directly with Adobe (e.g., a volume license agreement) that supplements or supersedes all or portions of this agreement. The Software is LICENSED, NOT SOLD, only in accordance with the terms of this agreement. Use of some Adobe and some non-Adobe materials and services included in or accessed through the Software may be subject to additional terms and conditions. Notices about non-Adobe materials are available at http://www.adobe.com/go/thirdparty.
The Software may cause Customer’s Computer to AUTOMATICALLY CONNECT TO THE INTERNET. The Software may also require activation or registration. Additional information on activation, Internet connectivity, and privacy is available in Sections 14 and 16.
1. Definitions.
1.1 “Adobe” means Adobe Systems Incorporated, a Delaware corporation, 345 Park Avenue, San Jose, California 95110, if this agreement is entered into while Customer is in the United States, Canada, or Mexico; otherwise, it means Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland.
1.2 “Adobe Runtime(s)” means Adobe AIR, Adobe Flash Player, Shockwave Player, or Authorware Player.
1.3 “Compatible Computer” means a Computer with the recommended operating system and hardware configuration as stated in the Documentation.
1.4 “Computer” means a virtual or physical device that accepts information in digital or similar form and manipulates it for a specific result based on a sequence of instructions, including without limitation desktop computers, laptops, tablets, mobile devices, telecommunication devices, Internet-connected devices, and hardware products capable of operating a wide variety of productivity, entertainment, or other software applications.
1.5 “Customer” means you and any legal entity that obtained the Software and on whose behalf it is used; for example, and as applicable, your employer.
1.6 “Internal Network” means a private, proprietary network resource accessible only by employees and individual contractors (i.e., temporary employees) of a specific corporation or similar business entity. Internal Network does not include portions of the Internet or any other network community open to the public, such as membership or subscription driven groups, associations, and similar organizations.
1.7 “Output File” means an output file Customer creates with the Software.
1.8 “Permitted Number” means one (1) unless otherwise indicated under a valid license (e.g., volume license) granted by Adobe.
1.9 “Software” means (a) all of the information with which this agreement is provided, including but not limited to: all software files and other computer information; (ii) any proprietary scripting logic embedded within exported file formats or used in an Adobe Online Service; (iii) sample and stock photographs, images, sounds, clip art and other artistic works bundled with Adobe software or made available by Adobe on Adobe’s website for use with the Adobe software and not obtained from Adobe through a separate service (unless otherwise noted within that service) or from another party (“Content Files”); (iv) related explanatory written materials and files (“Documentation”); and (v) fonts; and (b) any modified versions and copies of, and upgrades, updates, and additions to, such information, provided to Customer by Adobe at any time, to the extent not provided under separate terms (collectively, “Updates”).
2. Software License; Membership.
2.1 Software License. This Section 2.1 applies to Customers who have purchased a license to the Software but have not purchased a membership-based license or service such as the Creative Cloud membership (as described in Section 2.2).
2.1.1 License Grant. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable license fees, Adobe grants Customer a non-exclusive and limited license to install and use the Software (a) in the territory or region where Customer obtains the Software from Adobe or Adobe’s authorized reseller or as otherwise stated in the Documentation (“Territory”), (b) during the term of such license (“License Term”), (c) within the scope of the License Type and on the Permitted Number of Customer’s Compatible Computers as specified in the Documentation, and (d) in a manner consistent with the terms of this Agreement and applicable Documentation. Unless otherwise defined in this Agreement, in the applicable Documentation, or at the time of purchase, License Term shall be perpetual. Upon the expiration or termination of the License Term, some or all of the Software may cease to operate without prior notice. Upon expiration or termination of the License Term, Customer may not use the Software unless Customer has renewed the license. The license granted herein is supplemented by specific provisions in Section 16 as related to the use of certain applicable products and components that may be included in the Software such as font software, Acrobat, After Effects, Adobe Presenter, Contribute, Flash Player, Flash Builder, Digital Publishing Suite, and Adobe Runtimes.
2.1.2 License Types.
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2.1.2.2 Evaluation Software. The Software, or portions of the Software, that are provided with a serial number designated for “evaluation purposes” or other similar designation (such as Software or a serial number supplied as “EVAL” under a separate agreement) (“Evaluation Software”) may only be installed and used on Permitted Number of Compatible Computers during the License Term for demonstration, evaluation, and training purposes only, and only if any Output Files or other materials produced through such use are used only for internal, non-commercial, and non-production purposes. THE EVALUATION SOFTWARE IS PROVIDED “AS IS”. ACCESS TO AND USE OF ANY OUTPUT FILES CREATED WITH SUCH EVALUATION SOFTWARE IS ENTIRELY AT CUSTOMER’S OWN RISK.
2.1.2.3 Subscription Edition. For the Software available on a subscription-basis (“Subscription Edition”), Customer may install and use the Subscription Edition only on the Permitted Number of Compatible Computer during the License Term. Subject to the Permitted Number of Computers for the Subscription Edition, Adobe may allow Customer to install and use the most recent prior version of the Subscription Edition and the current version of the Subscription Edition on the same Computer during the License Term. Customer agrees that Adobe may change the type of Software (such as specific components, versions, platforms, languages, etc.) included in the Subscription Edition at any time and shall not be liable to Customer whatsoever for such change. Ongoing access to a Subscription Edition requires: (a) a recurring Internet connection to activate, renew, and validate the license, (b) Adobe or its authorized reseller’s receipt of recurring subscription payments, and (c) Customer’s agreement to subscription terms and other additional terms and conditions that are available athttp://www.adobe.com/go/paymentterms or at the time of purchase. If Adobe does not receive the recurring subscription payment or cannot validate the license periodically, then the Software may become inactive without additional notice until Adobe receives the payment or validates the license.
2.1.3 Portable or Home Computer Use. Subject to the restrictions set forth in Section 2.1.4, the primary user of the Computer on which the Software is installed under Section 2.1 (“Primary User”) may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided that the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer.
2.1.4 Restrictions on Secondary Use by Volume Licensees. If the Software was obtained under an Adobe volume license program or agreement (such as Adobe Volume Licensing) by any licensee other than an educational volume licensee, then the second copy of the Software made under Section 2.1.3 must be used solely for the benefit and business of that volume licensee.
2.1.5 Dual Boot Platform. The Software is licensed for use on a specific operating system platform. Customer must purchase a separate license for use of the Software on each operating system platform. By way of example, if Customer desires to install the Software on both the Mac OS and Windows operating system platforms on a device that runs both of those platforms (i.e., a dual boot machine), then Customer must first obtain two separate licenses for the Software. This is true even if two versions of the Software, each designed for a different operating system platform, are delivered to Customer on the same media.
2.1.6 Distribution from a Server. As permitted by the Documentation, Customer may copy an image of the Software onto a Computer file server within Customer’s Internal Network (“Server”) for the purpose of downloading and installing the Software onto Computers within the same Internal Network for use only as permitted by this Section 2.
2.1.7 Server Use.
2.1.7.1 As permitted in a separate purchasing document or Documentation and subject to license restrictions stated in this Agreement, Customer may install the Software on a Server only for the purpose of allowing an individual from a Computer within the same Internal Network (“Network User”) to access and use the Software. The Network User who has access to such Software on the Server is referred to as “Server Software User”. The total number of Server Software Users (not the concurrent number of users) may not exceed the Permitted Number. By way of example, if Customer has purchased 10 licenses of Software (Permitted Number is 10) and Customer elects to install the Software on a Server, then Customer can only allow up to 10 Server Software Users the access to the Software (even though Customer may have more than 10 Network Users or fewer than 10 concurrent users of the Software).
2.1.7.2 For clarification and without limitation, the foregoing does not permit Customer to install or access (either directly or through commands, data, or instructions) the Software: (a) from or to a Computer not part of Customer’s Internal Network; (b) for enabling web hosted workgroups or web hosted services available to the public; (c) by any individual or entity to use, download, copy, or otherwise benefit from the functionality of the Software unless licensed to do so by Adobe; (d) as a component of a system, workflow or service accessible by more than the Permitted Number of users; or (e) for operations not initiated by an individual user (e.g., automated server processing).
2.2 Membership. This Section 2.2 applies to Customers who have purchased a membership-based license or service such as the Creative Cloud membership (collectively, “Membership”).
2.2.1 Adobe Online Services Related to the Membership. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable membership fees, if any, Adobe grants Customer a non-exclusive, Territory-wide and limited right to access and use the Software and related Adobe Online Service (as further described in Section 16.4.1) as part of the Membership, subject to the terms stated in this Agreement and the Additional Terms of Use (as the term is defined in Section 14.1.3 below).
2.2.2 Software License Related to the Membership. Subject to Customer’s continuous compliance with this Agreement and payment of the applicable membership fees, if any, Adobe grants Customer a non-exclusive and limited license to install and use the Software: (a) in the Territory, (b) during the period that the Membership is current and active (“Membership Term”) and (c) in a manner consistent with the terms of this Agreement and applicable Documentation. Upon the expiration or termination of the Membership Term, some or all of the Software may cease to operate without prior notice and (y) Customer may not use the Software unless Customer has renewed the membership. All terms related to the specific Software as stated in this Agreement shall remain effective and continue to apply to Customer and its use of such Software.
2.2.3 Restrictions. Customer agrees to the following additional terms and restrictions related to the Membership: (a) Adobe may change the type of Software (such as specific products, components, versions, platforms, languages, etc.) included in the Membership at any time and shall not be liable to Customer whatsoever for such change; (b) Customer may be required to connect to the Internet and log in at any time during the Membership Term; (c) Software may automatically connect to the Internet to verify Customer’s Membership without notice at any time; and (d) Customer may not enable or allow others to use the Software as Customer.
2.3 Content Files. Unless stated otherwise in the “Read-Me” files, Documentation, or other license(s) associated with the Content Files, Customer may use, display, modify, reproduce, and distribute any of the Content Files. However, Customer may not distribute the Content Files on a stand-alone basis (i.e., in circumstances in which the Content Files constitute the primary value of the product being distributed), and Customer may not claim any trademark rights in the Content Files or derivative works thereof. Nothing stated herein shall affect the ownership of the Software as stated in Section 3.
2.4 Sample Application Code. Customer may modify the source code form of those portions of the Software programs that are expressly identified as sample code, sample application code, code snippets, ActionScript class files, or sample components (each, “Sample Application Code”) in the accompanying Documentation solely for the purposes of designing, developing, and testing websites and applications developed using Adobe software programs; provided, however, Customer is permitted to copy and distribute the Sample Application Code (modified or unmodified) only if all of the following conditions are met: (a) Customer distributes only the compiled object code versions of the Sample Application Code with its application; (b) Customer does not include the Sample Application Code in any product or application designed for website development; and (c) Customer does not use the Adobe name, logos, icons, or other Adobe trademarks to market its application. Customer agrees to indemnify, hold harmless, and defend Adobe from and against any loss, damage, claims, or lawsuits, including attorney’s fees, that arise or result from the use or distribution of its application.
2.5 Programming Languages. The Software may include portions of the ExtendScript SDK and Pixel Bender SDK. Subject to the restrictions contained in this Section 2, Adobe grants to Customer a nonexclusive, nontransferable, royalty-free license to use the items in the ExtendScript SDK and Pixel Bender SDK only for the purpose of internal development of application programs designed to function with Adobe products. Except as expressly provided in this Section 2.5, no portions of the ExtendScript SDK or the Pixel Bender SDK may be modified or distributed. Customer agrees to indemnify, hold harmless, and defend Adobe from and against any loss, damage, claims, or lawsuits, including attorney’s fees, that arise or result from such distribution.
2.6 Documentation Copies. Customer may make copies of the Documentation for its own internal use in connection with use of the Software in accordance with this agreement, but no more than the amount reasonably necessary.
3. Intellectual Property Ownership.
The Software and any authorized copies that Customer makes are the intellectual property of and are owned by Adobe Systems Incorporated and its suppliers. The structure, organization, and source code of the Software are the valuable trade secrets and confidential information of Adobe Systems Incorporated and its suppliers. The Software is protected by law, including but not limited to the copyright laws of the United States and other countries, and by international treaty provisions. Except as expressly stated herein, this agreement does not grant Customer any intellectual property rights in the Software. All rights not expressly granted are reserved by Adobe and its suppliers.
4. Restrictions and Requirements.
4.1 Proprietary Notices. Any permitted copy of the Software (including without limitation Documentation) that Customer makes must contain the same copyright and other proprietary notices that appear on or in the Software.
4.2 Use Obligations. Customer agrees that it will not use the Software other than as permitted by this agreement and that it will not use the Software in a manner inconsistent with its design or Documentation.
4.3 No Modifications. Except as expressly permitted in Sections 2 or 16, Customer may not modify, port, adapt, or translate the Software.
4.4 No Reverse Engineering. Except as otherwise expressly permitted in Section 16.1, Customer will not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Software.
4.5 No Unbundling. The Software may include various applications and components, may allow access to different Adobe Online Services, may support multiple platforms and languages, and may be provided to Customer on multiple media or in multiple copies. Nonetheless, the Software is designed and provided to Customer as a single product to be used as a single product on Computers as permitted herein. Unless otherwise permitted in the Documentation, Customer is not required to install all component parts of the Software, but Customer may not unbundle the component parts of the Software for use on different Computers.
4.6 No Transfer.
4.6.1 CUSTOMER WILL NOT RENT, LEASE, SELL, SUBLICENSE, ASSIGN, OR TRANSFER ITS RIGHTS IN THE SOFTWARE (INCLUDING WITHOUT LIMITATION, SOFTWARE OBTAINED THROUGH A WEB DOWNLOAD), OR AUTHORIZE ANY PORTION OF THE SOFTWARE TO BE COPIED ONTO ANOTHER INDIVIDUAL OR LEGAL ENTITY’S COMPUTER EXCEPT AS MAY BE EXPRESSLY PERMITTED HEREIN.
4.6.2 Except with regard to Educational Software Products (as defined in Section 16.3), Pre-release Software (as defined in Section 16.2), Evaluation Software, not-for-resale copies of the Software, or Software obtained through an Adobe volume license program and further subject to Section 4.6.3, Customer may permanently transfer all its rights to use the Software to another individual or legal entity provided that: (a) Customer also transfers this agreement, (ii) the serial number(s), the Software affixed to media provided by Adobe or its authorized distributor, and all other software or hardware bundled, packaged, or pre-installed with the Software, including all copies, Updates, and Prior Versions (as defined in Section 5, below), and (iii) all copies of font software to such individual or entity; (b) Customer retains no Updates, Prior Versions, or copies, including backups and copies stored on a Computer; and (c) the receiving party accepts the terms and conditions of this agreement and any other terms and conditions under which Customer purchased a valid license to the Software. Additional information on transferring volume licensed software is available at http://www.adobe.com/go/volumepolicies.
4.6.3 If the Software requires recurring activation or registration and Adobe grants Customer’s request to be exempted from the requirement of such recurring activation or registration, then in addition to the restrictions set forth in the Activation Terms (as defined in Section 14.3), then the right to permanently transfer as stated in Section 4.6.2 shall terminate immediately upon the grant of such request.
4.7 No Service Bureau. Customer will not use or offer the Software on a service bureau basis. Section 16.6.3 provides a limited exception for font software only.
4.8 Adobe Runtime Restrictions. Customer will not use Adobe Runtimes on any non-PC device or with any embedded or device version of any operating system. For the avoidance of doubt, and by example only, Customer may not use Adobe Runtimes on any (a) mobile device, set top box, handheld, phone, game console, TV, DVD player, media center (other than with Windows XP Media Center Edition and its successors), electronic billboard or other digital signage, Internet appliance or other Internet-connected device, PDA, medical device, ATM, telematic device, gaming machine, home automation system, kiosk, remote control device, or any other consumer electronics device; (b) operator-based mobile, cable, satellite, or television system; or (c) other closed system device. Additional information on licensing Adobe Runtimes is available at http://www.adobe.com/go/licensing.
4.9 Territory. Customer shall only use the Software and access the Adobe Online Services in the Territory and in a manner consistent with the activation policy described at http://www.adobe.com/go/activation. Adobe may terminate the license granted herein or suspend the Membership or access to the Adobe Online Services if Adobe determines that Customer is using the Software or Adobe Online Services outside the Territory.
5. Updates.
If the Software is an Update to a prior version of Adobe software (the “Prior Version”), then Customer’s use of this Update is conditional upon its retention of the Prior Version. Therefore, if Customer validly transfers this Update pursuant to Section 4.6, the Customer must transfer the Prior Version along with it. If Customer wishes to use this Update in addition to the Prior Version, then Customer may only do so on the same Computer on which it has installed and is using the Prior Version. Any obligations that Adobe may have to support Prior Versions during the License Term may end upon the availability of this Update. No other use of the Update is permitted. Additional Updates may be licensed to Customer by Adobe with additional or different terms.
6. Limited Warranty.
Except as otherwise stated in a separate agreement between Adobe and a Software licensee, Adobe warrants to the individual or entity that first purchases a license for the Software for use pursuant to the terms of this agreement that the Software will perform substantially in accordance with the corresponding user manual for the Software for the shorter period of (a) the ninety (90) day period or (b) License Term following receipt of the Software (“Warranty Period”) when used on the Compatible Computer. Non-substantial variation of performance from the user manual does not establish a warranty right. This limited warranty does not apply to the following, which are made available AS-IS and without warranty from Adobe: patches; (ii) font software; (iii) Pre-release Software, trial, starter, evaluation, product sampler, Evaluation Software, and not-for-resale copies of the Software; (iv) websites, Adobe Online Services; and Third Party Online Services; (v) Certified Document Services (see Section 16); and (vi) any software made available by Adobe for free via web download from an Adobe website. All warranty claims must be made, along with proof of purchase, to the Adobe Customer Support Department within such Warranty Period. Additional information on warranty claims is available at http://www.adobe.com/go/support. The entire liability of Adobe and its affiliates related to such warranty claim and Customer’s sole and exclusive remedy under any warranty will be limited to either, at Adobe’s option, support of the Software based on the warranty claim, replacement of the Software, or, if support or replacement is not practicable at Adobe’s determination, refund of the license fee Customer paid for the Software (if any). THE LIMITED WARRANTY SET FORTH IN THIS SECTION GIVES CUSTOMER SPECIFIC LEGAL RIGHTS. CUSTOMER MAY HAVE ADDITIONAL RIGHTS UNDER LAW WHICH MAY VARY FROM JURISDICTION TO JURISDICTION. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. Please see Section 16 for jurisdiction-specific provisions or contact the Adobe Customer Support Department.
7. Disclaimer.
THE LIMITED WARRANTY IN SECTION 6 AND ANY STATUTORY WARRANTY AND REMEDY THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW ARE THE ONLY WARRANTIES AND EXCLUSIVE REMEDIES APPLICABLE TO THE SOFTWARE. OTHER THAN THOSE OFFERED AND STATUTORY WARRANTIES AND REMEDIES, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES (DEFINED BELOW) DISCLAIM ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, AND TERMS, EXPRESS OR IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE, OR OTHERWISE AS TO ANY MATTER, INCLUDING BUT NOT LIMITED TO PERFORMANCE, SECURITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, MERCHANTABILITY, QUIET ENJOYMENT, SATISFACTORY QUALITY, AND FITNESS FOR ANY PARTICULAR PURPOSE. OTHER THAN SUCH OFFERED AND STATUTORY WARRANTIES AND REMEDIES, THE SOFTWARE AND ACCESS TO ANY WEBSITES, ADOBE OR THIRD PARTY ONLINE SERVICES, AND CERTIFICATE AUTHORITY SERVICES ARE PROVIDED AS-IS AND WITH ALL FAULTS. THIS DISCLAIMER OF WARRANTY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE ADDITIONAL WARRANTY RIGHTS UNDER LAW WHICH MAY NOT BE WAIVED OR DISCLAIMED. ADOBE DOES NOT SEEK TO LIMIT CUSTOMER’S WARRANTY RIGHTS TO ANY EXTENT NOT PERMITTED BY LAW. The provisions of Sections 7 and Section 8 will survive the termination of this agreement, howsoever caused, but this will not imply or create any continued right to use the Software after termination of this agreement.
8. Limitation of Liability.
EXCEPT FOR THE EXCLUSIVE REMEDY OFFERED BY ADOBE ABOVE AND ANY REMEDIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER LAW, ADOBE, ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES WILL NOT BE LIABLE TO CUSTOMER FOR ANY LOSS, DAMAGES, CLAIMS, OR COSTS WHATSOEVER INCLUDING ANY CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION, PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A THIRD PARTY, EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS, OR COSTS. IN ANY EVENT, ADOBE’S AGGREGATE LIABILITY AND THAT OF ITS AFFILIATES, SUPPLIERS, AND CERTIFICATE AUTHORITIES UNDER OR IN CONNECTION WITH THIS AGREEMENT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A FUNDAMENTAL OR MATERIAL BREACH OR A BREACH OF THE FUNDAMENTAL OR MATERIAL TERMS OF THIS AGREEMENT. Nothing contained in this agreement limits Adobe’s liability to Customer in the event of death or personal injury resulting from Adobe’s negligence or for the tort of deceit (fraud). Adobe is acting on behalf of its affiliates, suppliers, and Certificate Authorities for the purpose of disclaiming, excluding and limiting obligations, warranties, and liability, but in no other respects and for no other purpose.
THE FOREGOING LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW IN CUSTOMER’S JURISDICTION. THIS LIMITATION OF LIABILITY MAY NOT BE VALID IN SOME JURISDICTIONS. CUSTOMER MAY HAVE RIGHTS THAT CANNOT BE WAIVED UNDER CONSUMER PROTECTION AND OTHER LAWS. ADOBE DOES NOT SEEK TO LIMIT ITS WARRANTY OR REMEDIES TO ANY EXTENT NOT PERMITTED BY LAW. SEE SECTION 16 FOR JURISDICTION-SPECIFIC STATEMENTS.
9. Export Rules.
Customer acknowledges that the Software is subject to the U.S. Export Administration Regulations (the “EAR”) and that Customer will comply with the EAR. Customer will not export or re-export the Software, directly or indirectly, to: (a) any countries that are subject to U.S. export restrictions (including, but not limited to, Cuba, Iran, North Korea, Sudan, and Syria), (b) any end user whom Customer knows or has reason to know will utilize them in the design, development or production of nuclear, chemical or biological weapons, or rocket systems, space launch vehicles, and sounding rockets, or unmanned air vehicle systems, or (c) any end user who has been prohibited from participating in the U.S. export transactions by any federal agency of the U.S. government. In addition, Customer is responsible for complying with any local laws in Customer’s jurisdiction which may impact its right to import, export or use the Software. If Adobe has knowledge that a violation has occurred, Adobe may be prohibited from providing maintenance and support for the Software.
10. Governing Law.
If Customer is a consumer who uses the Software for only personal non-business purposes, then this agreement will be governed by the laws of the jurisdiction which Customer purchased the license to use the Software. If Customer is not such a consumer, this agreement will be governed by and construed in accordance with the substantive laws in force in: (a) the State of California, if a license to the Software is obtained when Customer is in the United States, Canada, or Mexico; (b) Japan, if a license to the Software is obtained when Customer is in Japan; (c) Singapore, if a license to the Software is obtained when Customer is in a member state of the Association of Southeast Asian Nations, Mainland China, Hong Kong S.A.R., Macau S.A.R., Taiwan, or the Republic of Korea; or (d) England and Wales, if a license to the Software is obtained when Customer is in any jurisdiction not described above. The respective courts of Santa Clara County, California when California law applies, Tokyo District Court in Japan, when Japanese law applies, and the competent courts of London, England, when the law of England and Wales applies, shall each have non-exclusive jurisdiction over all disputes relating to this agreement. When Singapore law applies, any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”) for the time being in force, which rules are deemed to be incorporated by reference into this section. There shall be one arbitrator, selected jointly by the parties. If the arbitrator is not selected within thirty (30) days of the written demand by a party to submit to arbitration, the Chairman of the SIAC shall make the selection. The language of the arbitration shall be English. Notwithstanding any provision in this agreement, Adobe or Customer may request any judicial, administrative, or other authority to order any provisional or conservatory measure, including injunctive relief, specific performance, or other equitable relief, prior to the institution of legal or arbitration proceedings, or during the proceedings, for the preservation of its rights and interests or to enforce specific terms that are suitable for provisional remedies. This agreement will not be governed by the following, the application of which is hereby expressly excluded: the conflict of law rules of any jurisdiction, (y) the United Nations Convention on Contracts for the International Sale of Goods, and (z) the Uniform Computer Information Transactions Act, as enacted in any jurisdiction.
11. General Provisions.
If any part of this agreement is found void and unenforceable, it will not affect the validity of the balance of this agreement, which will remain valid and enforceable according to its terms. This agreement may only be modified in writing, signed by an authorized officer of Adobe. The English version of this agreement will be the version used when interpreting or construing this agreement. This is the entire agreement between Adobe and Customer relating to the Software and it supersedes any prior representations, discussions, undertakings, communications, or advertising relating to the Software.
12. Notice to U.S. Government End Users.
12.1 U.S. Government Licensing of Adobe Technology. Customer agrees that when licensing Adobe Software for acquisition by the U.S. Government, or any contractor therefore, Customer will license consistent with the policies set forth in 48 C.F.R. Section 12.212 (for civilian agencies) and 48 C.F.R. Sections 227.7202-1 and 227.7202-4 (for the Department of Defense). For U.S. Government End Users, Adobe agrees to comply with all applicable equal opportunity laws including, if appropriate, the provisions of Executive Order 11246, as amended, Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974 (38 USC 4212), and Section 503 of the Rehabilitation Act of 1973, as amended, and the regulations at 41 CFR Parts 60-1 through 60-60, 60-250, and 60-741. The affirmative action clause and regulations contained in the preceding sentence will be incorporated by reference into this agreement.
12.2 Commercial Items. For U.S. Government End Users, Software is a “Commercial Item(s),” as that term is defined at 48 C.F.R. Section 2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation,” as such terms are used in 48 C.F.R. Section 12.212 or 48 C.F.R. Section 227.7202, as applicable. Consistent with 48 C.F.R. Section 12.212 or 48 C.F.R. Sections 227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
13. Compliance with Licenses.
If Customer is a business, company, or organization, Customer agrees that, in addition to any license compliance checking performed by the Software, Adobe or its authorized representative have the right, no more than once every twelve (12) months, upon seven (7) business days’ prior notice to Customer, to inspect Customer’s records, systems, and facilities to verify that its use of any and all Adobe software or service is in conformity with its valid licenses from Adobe. For example, Adobe has the right to those of Customer’s records useful to determine whether installations of the Software have been serialized, and Customer shall provide such records to Adobe promptly upon request by Adobe. Additionally, Customer shall provide Adobe with all records and information requested by Adobe in order to verify that its use of any and all Adobe software is in conformity with its valid licenses from Adobe within thirty (30) days of Adobe’s request. Additional information on serialization is available at http://www.adobe.com/go/elicensing.
14. Internet Connectivity and Privacy.
14.1 Automatic Connections to the Internet. The Software may cause Customer’s Computer, without notice, to automatically connect to the Internet and to communicate with an Adobe website or Adobe domain for purposes such as license validation and providing Customer with additional information, features, or functionality. Unless otherwise specified in Sections 14.2 through 14.7, the following provisions apply to all automatic Internet connections by the Software:
14.1.1 Whenever the Software makes an Internet connection and communicates with an Adobe website, whether automatically or due to explicit user request, the Privacy Policy shall apply. Adobe Privacy Policy allows tracking of website visits and it addresses in detail the topic of tracking and use of cookies, web beacons, and similar devices.
14.1.2 Whenever the Software connects to Adobe over the Internet, certain Customer information is collected and transmitted by the Software to Adobe pursuant to the Adobe Online Privacy Policy available at http://www.adobe.com/go/privacy (“Privacy Policy”).
14.1.3 If Customer accesses an Adobe Online Service (as defined in Section 16.4 below) or activates or registers the Software, then additional information such as Customer’s Adobe ID, user name, and password may be transmitted to and stored by Adobe pursuant to the Privacy Policy and additional terms of use related to such Adobe Online Service (collectively with the Adobe.com terms of use and any applicable terms, the “Additional Terms of Use”).
14.1.4 As permitted by applicable law or as consented to by Customer, Adobe may (a) send Customer transactional messages to facilitate the Adobe Online Service or the activation or registration of the Software or Adobe Online Service, or (b) deliver in-product marketing to provide information about the Software and other Adobe products and Services using information including but not limited to platform version, version of the Software, license status, and language.
14.2 Updating. The Software may cause Customer’s Computer, without additional notice, to automatically connect to the Internet (intermittently or on a regular basis) to (a) check for Updates that are available for download to and installation on the Computer and (b) notify Adobe of the results of installation attempts.
14.3 Activation. The Software may require Customer to (a) obtain an Adobe ID, (b) activate or reactivate the Software, (c) register the software, or (d) validate the Membership. Such requirement may cause Customer’s Computer to connect to the Internet without notice on install, on launch, and on a regular basis thereafter. Once connected, the Software will collect and transmit information to Adobe as further described at http://www.adobe.com/go/activation (“Activation Terms”). Software or Customer may also receive information from Adobe related to Customer’s license, subscription, or Membership. Adobe may use such information to detect or prevent fraudulent or unauthorized use not in accordance with a valid license, subscription, or Membership. Failure to activate or register the Software, validate the subscription or Membership, or a determination by Adobe of fraudulent or unauthorized use of the Software may result in reduced functionality, inoperability of the Software, or a termination or suspension of the subscription or Membership.
14.4 Deactivation. Customer may deactivate and uninstall the Software from its Computer in order to install and activate the Software on another Computer in accordance with this agreement (“Deactivation”) and as further described in http://www.adobe.com/go/activation. Deactivation requires Internet connectivity.
14.5 Use of Online Services. The Software may cause Customer’s Computer, without additional notice and on an intermittent or regular basis, to automatically connect to the Internet to facilitate Customer’s access to content and services that are provided by Adobe or third parties as further described in Section 16.4 (Online Services). In addition, the Software may, without additional notice, automatically connect to the Internet to update downloadable materials from these online services so as to provide immediate availability of these services even when Customer is offline.
14.6 Digital Certificates. The Software uses digital certificates (as described in Section 16.5) to help Customer identify downloaded files (e.g., applications and content) and the publishers of those files. For example, Adobe AIR uses digital certificates to help Customer identify the publisher of Adobe AIR applications. The Adobe Acrobat family of products also uses digital certificates to sign and validate signatures within Portable Document Format (“PDF”) documents and to validate certified PDF documents. Customer’s Computer may connect to the Internet at the time of validation of a digital certificate.
14.7 Settings Manager. The Software may include Flash Player. Flash Player may save certain user settings by storing them on Customer’s Computer as a local shared object. They are associated with the instance of Flash Player on the Computer, allowing Customer to customize runtime features. The Flash Player Settings Manager permits Customer to modify such settings, including the ability to limit third parties from storing local shared objects or grant third party content the right to access the computer’s microphone and camera. Additional information on how to configure settings in its version of Flash Player, including information on how to disable local shared objects using the Flash Player Settings Manager, is available at http://www.adobe.com/go/settingsmanager. Additional information on local shared objects is available at http://www.adobe.com/go/flashplayer_security.
15. Peer-to-Peer Communications.
The Software may use Customer’s connection to a local area network, without additional notice, to automatically connect to other Adobe software and, in doing so, may indicate on the local area network that it is available for communication with other Adobe software. These connections may transmit the IP Address of Customer’s connection to the local network.
16. Specific Provisions and Exceptions.
This section sets forth specific provisions related to certain products and components of the Software as well as limited exceptions to the above terms and conditions. To the extent that any provision in this section is in conflict with any other term or condition in this agreement, the terms stated in this section will supersede such other term or condition.
16.1 No Prejudice; European Economic Area Provisions; Australia Mandatory Notice.
16.1.1 This agreement will not prejudice the statutory rights of any party, including those dealing as consumers. For example, for consumers in New Zealand who obtain the Software for personal, domestic, or household use (not business purposes), this agreement is subject to the Consumer Guarantees Act.
16.1.2 If Customer obtained the Software in the European Economic Area (EEA), Customer usually resides in the EEA and Customer is a consumer (that is its use of the Software is for personal, non-business related purposes), then Section 6 (Limited Warranty) does not apply to Customer’s purchase and use of the Software. Instead, Adobe warrants for a period of 2 years from purchase that the Software provides the functionalities set forth in the applicable user manual (the “agreed upon functionalities”) when used on the Compatible Computer. Non-substantial variation from the agreed upon functionalities will not establish any warranty rights. THIS WARRANTY DOES NOT APPLY TO SOFTWARE THAT CUSTOMER USES ON A PRE-RELEASE, TRYOUT, STARTER, OR PRODUCT SAMPLER BASIS, OR TO FONT SOFTWARE, OR TO THE EXTENT THE SOFTWARE FAILS TO PERFORM BECAUSE IT HAS BEEN ALTERED BY CUSTOMER. To make a warranty claim, Customer must notify the Adobe Customer Support Department during this 2 year period, providing details of proof of purchase of the Software. Adobe will verify with Customer whether there is a defect in the Software or advise Customer that the error arises because Customer has not installed the Software correctly (in which case, Adobe shall assist Customer). If there is a defect in the Software, Customer may request from Adobe either a refund or a repaired or replacement copy of the Software. Requests must be accompanied by proof of purchase. In the event Customer’s warranty details are substantiated, Adobe will meet Customer’s request for repaired or replacement Software, unless it is not reasonable for Adobe to do so, in which case Adobe will provide Customer with a refund. For warranty assistance, please contact the Adobe Customer Support Department.
Please note that the provisions of Section 8 (Limitation of Liability) will continue to apply to any damages claims Customer makes in respect of its use of the Software. Nonetheless, Adobe shall be liable for direct losses that are reasonably foreseeable in the event of a breach by Adobe of this agreement. Customer is advised to take all reasonable measures to avoid and reduce damages, in particular by making back-up copies of the Software and its computer data.
This agreement, and in particular this Section 16.1.2, is intended to describe Customer’s rights (including its statutory rights) in the event there should be problems with its use of the Software. If Customer’s statutory rights are greater than this description, its statutory rights shall apply.
16.1.3 Nothing included in this agreement (including Section 4.4) shall limit any non-waivable right to decompile the Software that Customer may enjoy under applicable law. For example, if Customer is located in the European Union (EU), Customer may have the right upon certain conditions specified in the applicable law to decompile the Software if it is necessary to do so in order to achieve interoperability of the Software with another software program, and Customer has first asked Adobe in writing to provide the information necessary to achieve such operability and Adobe has not made such information available. In addition, such decompilation may only be performed by Customer or someone else entitled to use a copy of the Software on Customer’s behalf. Adobe has the right to impose reasonable conditions before providing such information. Any information supplied by Adobe or obtained by Customer, as permitted hereunder, may only be used by Customer for the purpose described herein and may not be disclosed to any third party or used to create any software that is substantially similar to the expression of the Software or used for any other act that infringes the copyright of Adobe or its licensors.
16.1.4 If Customer obtains the Software in Australia, then the following provision shall apply, notwithstanding anything stated to the contrary in this Agreement:
NOTICE TO CONSUMERS IN AUSTRALIA:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Our software products also come with a 90-day limited warranty given by Adobe Systems Software Ireland Limited, with an office at 4-6 Riverwalk, Citywest Business Campus, Dublin, Ireland, as set out in the Agreement. If your products do not provide the general features and functions described in the User Documentation in the 90-day period after delivery to you, please call the Adobe Customer Support Department at 1800 614 863 with details of your product, serial number, and proof of purchase. You may be required to return the software product to the address we provide to you at the time, in which case such return will be at your own cost. The benefits under this warranty are in addition to other rights and remedies that you may have at law.
16.2 Pre-release Software Additional Terms. If the Software is pre-commercial release or beta software (“Pre-release Software”), then this section applies. The Pre-release Software does not represent final product from Adobe, and may contain bugs, errors, and other problems that could cause system or other failures and data loss. Adobe may never commercially release the Pre-release Software. If Customer received the Pre-release Software pursuant to a separate written agr -
Adobe Illustrator font menu help
ok so i open my adobe illustrator today and i make a new file and went to put some text in and i notice that my font drop down menu is blank. so i click on it to get it to drop down and select a font, but its blank. there are no fonts in the menu. ive tried adding the fonts to the font folder, stopping the windows font cache service and nothing has been working. if i click in the drop down and goto type a font name out itll let me select it but when i goto type something in the font i chose it goes blank again.
im using illustrator CS version 11.0.0
Edit: ive also tried deleting the fontlst files as well
thanks for the help!!logix,
It may be worth trying to renew your preferences. You may Ctrl+Alt+Shift/Cmd+Option+Shift during startup (irreversibly) or Move the folder with Illy closed (reversibly). -
Open Source equivalent to Adobe Illustrator?
What is the best Open Source equivalent to Adobe Illustrator?
(or closest equivalent)
This may be a matter of personal preference but could anyone share their thoughts or opinions?
Thank you,I took Inkscape for a test drive in order to compare it to Adobe Illustrator. Here are my comments I would like to share with this newsgroup. Generally and professionally, I prefer Adobe Illustrator over Inkscape because Illustrator is a more responsive program - faster during some key drawing procedures, however Inkscape should not be ignored as it is available for no cost and is very capable and sufficient as a drawing tool. I was impressed with Inkscape - except for its typesetting features, its lack of being able to use spot colours and its limited PDF export options.
I hardly touched all the Inkscape features in this review - only a few main features which seemed to work sufficiently.
This review is written for someone looking for a vector drawing program to learn and use who may not have a lot of experience with a professional drawings programs such as Adobe Illustrator and who may be looking for a no-cost alternative that is sufficiently acceptable.
Inkscape 0.46
www.inkscape.org
Review by Mike
platform: mac computer on OS 10.4
March 2009
Generally, a very capable and extremely useful program - especially considering there is no cost. Under the "Help" menu, is a link to the online manual which you can download too - but I just read that parts I needed online.
I found the info I was looking for a few days ago when I first tried the program. Initially, I couldn't find a way to convert a point from a smooth point to a corner point. I found this feature in the menu bar. When you use the "edit path my node" tool (second tool in the tool box) you can make this choice (corner or smooth point) from a row of icons along the top of the document window - very obvious but I didn't see that at first. Its a good feature to know to manipulate your shapes to exactly as you would like. With this ability, you can choose to convert your point to a corner point or a smooth point - important to being able to draw any shape you like.
You can also adjust the bezier curve angle on the fly (while you draw) (see last point [1] at the end of this review) by holding down the shift key or the control key but that would depend on how much users would want to practice this program. The main thing is, that it can be done - just like in Illustrator. Illustrator users would just have to remember a few different key stroke patterns while drawing.
Doesn't seem to be much this program can't do, except for spot colour capability. Compared to Illustrator, I would be curious to know if there was anything critical you can do in Illustrator that you cannot do in Inkscape. Typesetting in Inkscape isn't so great but generally the program is sufficient.
Here are four main points:
1. Inkscape doesn't have spot colour capability
This is probably the biggest disadvantage of Inkscape for professionals. For commercial artists, printing spot colour is a critical capability which enables such things as specifying a pantone colour to a printer. However, for web pages and CMYK artwork, Inkscape is sufficient because web page art is all RGB in colour (no spot colours are used in web page art).
2. No PDF export options.
Inkscape's PDF export features seem to be limited and do not give you many options such as compression options. That is probably the second most noted limitation of Inkscape for professional artists. There may be a work around however. If you export the drawing as postscript and open it in Adobe Acrobat Professional you could set these options here instead. But then you would need to buy Adobe Acrobat Professional - but which is a very useful program - one that is indispensable for managing pdf files quickly. "Web Capture" is one of my favourite features of Adobe Acrobat Professional - can save a website or a web page to pdf for archival purposes. Merging several PDF's into a single document is also a good feature of Adobe Acrobat Professional for general purpose file management.
3. Inkscape is slower than Illustrator. Some Inkscape features are OK but others are slower.
But that might not be a fair comparison because I am testing Inkscape on my ten-year-old 350 MHz Mac G3. But then again, I am also using Illustrator on this same G3 and Illustrator is very fast. I wonder how fast Inkscape would feel on a newer mac?
Overall, these speed issues may not be relevant because for most projects and drawing tasks Inkscape is fast enough.
The slowest feature of Inkscape I find is selecting a typeface if you are setting any type in your document. It takes too long to scroll down your selection of fonts. Could be my computer - or could be Inkscape ot something to do with the fact I have many fonts - but they are all managed by fontbook. I am not sure why selecting a type face seems to take so long to scroll through the list of fonts.
4. Inkscape struggles with type setting.
Typesetting in Inkscape is slow. The critical problem with Inkscape type is that the type in the final Inkscape document (which is natively in the .svg format) will not open in Illustrator. This is not good. I am not sure why and I may possibly be doing something wrong - but I tried this in many ways and there appears to be a problem with the way Inkscape saves type - maybe its just certain fonts (non-type-1?) - not sure. Any Inkscape documents will open in Illustrator but the type will appear in a large black box - major problem. Obviously there is a font translation problem with the way Inkscape saves blocks of type. The solution is to not expect type to work between these two programs (between Inkscape and Illustrator) - but often you don't need to transfer your files between Inkscape and Illustrator and so for these projects this may not be a problem. Another solution is at the final stage of your drawing in Inkscape, convert all the type (if there is any type)to paths ("convert to path" feature) - but this procedure is irreversible - so save a copy of your document first with the fonts not converted to outline. I am sure newer versions of Inkscape will correct this problem eventually. I think there is future hope for Inkscape on this issue.
Here are some other general points I noticed about Inkscape:
The pattern tool (good for wallpaper):
For fun, I tried the pattern tool to try and design a wallpaper pattern. Its pretty cool. You can turn any objects you draw into a wallpaper pattern.
Another way to do wallpaper is to just manually copy and paste in a repeated manner offset by the length of your object until you have enough copies to make a full piece of wallpaper - but that takes longer than simply using the pattern tool.
However, the best tool for generating patterns for wallpaper is probably this tiling feature:
tiling:
http://tavmjong.free.fr/INKSCAPE/MANUAL/html/Tiles.html
I wouldn't bother reading the whole manual - just the parts you might need to reference while working on a project. The bezier curve section in the manual is good to read:
bezier curves:
http://tavmjong.free.fr/INKSCAPE/MANUAL/html/Paths-Creating.html
As mentioned on that page, paths can be created using three ways:
1. the Freehand tool
2. the Bezier
3. the Calligraphy tool
My favourite is the bezier tool. It offers precise control.
The other tools are good too (and probably fun to use) but for precise drawing, I like the Bezier tool myself.
Other users might prefer the other drawing tools (Freehand tool or Calligraphy tool) for faster stroke creation and faster line effects.
Once you draw a shape and close it (click on the first endpoint when placing the last endpoint) (I always recommend closing a shape - but you don't have to) then you can colour the shape any colour you would like or with a shaded gradient or even make it transparent to any degree and overlay it on top of other shapes. Lots of control to do some pretty creative stuff.
I would also recommend organizing your drawing into layers. If...(continued on next post...) -
Error message when starting Adobe Illustrator CC [Error loading plugins AppBarControls.aip]
Hello,
I get the following error message when I start Adobe Illustrator CC.
Error loading plugins
AppBarControls.aip
Then it gives me the option to continue by clicking okay. When it opens, the Application Bar is just blank.
I've tried uninstalling, then ran Adobe CC Cleaner, then downloaded and reinstalled.
Computer details : OS X 10.9.5, 1.3 GHz Intel Core i5, 8 GB 1600 MHz DDR3
Help is kindly appreciated!I also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems. -
Type 10 error when starting adobe illustrator
Hi all,
Recently when I started adobe illustrator ver 10, i receive a time bomb and it gives me an error type10. I tried increasing the memory and also did a PRAM but the problem still persist.
Have anyone encounter this before, would appreciate if someone could help. By the way, when i started the photoshop apps. there is no problem. i am not sure if this is a illustartor error or should i look for updates, as it was working before this.
Thanks for all the help.
LawrenceI also have had a difficult time with Adobe Illustrator CC 2014 crashing upon launch. The support staff was great even though we had to work through several sessions. Below is the email explaining our final session.
This email is in regards with the issue you had been facing with Illustrator CC 2014.
While going through the installer logs, we found that there was an issue with the installation & the program installer had been denied access to several critical files & folders during installation.
This was the main reason for Illustrator crash as several critical components had not been installed properly.
We tried installing the program in a new user account & that worked.
Though the program has been installed properly now & is working in your old account, I will still strongly recommend you to get your computer user account repaired with a Windows 7 operating system diskette.
This is required so that you do not run into more trouble later while working with the Adobe Applications or even while installing other programs.
Avanish Divya was the final support person that successfully resolved my problems. -
Can't open the application "Adobe Illustrator CS6.app" because it is not supported...
UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
JamesI had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me. -
Adobe Illustrator CC 2014 won't open under my current admin profile.
I recently installed Adobe CC 2014 suite on my Windows 7 OS. All the programs open properly with the exception of Illustrator CC. The error message I get is:
Adobe Illustrator CC 2014 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Since receiving this message I have gone through other forum posts and have tried all (below) with no remedy.
Uninstalled using Windows Uninstall Program followed by Adobe Creative Cloud Cleaner Tool and reinstalled. (I’ve done this numerous times. I also removed any prior software versions (CS5) along with preceding software preferences.)
All of my OS drivers have been updated.
Monitor, Processor and GPU Drivers are updated. NOTE: I’m running an Intel Core i7 960 3.2GHz processor and an AMD Radeon HD 6700 Series GPU.
I’m running my workstation as an admin user, however created a shared user group so InDesign would open properly. (This was my other problem I was having up until a few hours ago.)
I have uninstalled and reinstalled both Verdana and Tahoma TTF fonts.
I am not running or have installed any 3rd party plug-ins.
I read a forum post that said you can get around this problem by creating a new admin account. I did and was able to open Illustrator under that profile; however I’m still unable to open it under my existing admin account. How can I get around this? There must be a way to get Illustrator to open in my current account.
Any help in this area would be greatly appreciated. I’m now on day No. 2 trying to get this solved.Hello Mylenium,
Is this what you need to determine what is causing Illustrator CC to crash upon opening the program?
Source
Adobe Illustrator CC 2014
Summary
Stopped working
Date
7/22/2014 1:00 PM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 18.0.0.18
Application Timestamp: 53880380
Fault Module Name: Illustrator.exe
Fault Module Version: 18.0.0.18
Fault Module Timestamp: 53880380
Exception Code: c0000005
Exception Offset: 0000000000f46822
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 6425
Additional Information 2: 64256d48db57d4bc137c25bbc699fc9d
Additional Information 3: 0bee
Additional Information 4: 0beeca970ec06b6ebcf9f095a19efea9
Extra information about the problem
Bucket ID: 37012370 -
Adobe Illustrator CC and macbook pro retina
So I bought a new macbook pro with retina which has 8GB of memory, with OS X 10.9.4. I am also trialing the creative cloud having downloaded Adobe Illustrator CC and Photoshop.
Have only had the laptop for a couple of weeks and already I am having illustrator crashing within 15 or 20 minutes of building a graphic. It got worse today, and the graphics are not even complicated; 3 times crashed today. Does anyone else have this problem. Does anyone know if this is just a compatibility issue between adobe and the macbook? I was told by apple that as the laptop version had only just come out this might be the issue and adobe would have an update within a month or so. Anyone know if thats true??
By the way a friend of mine has been using adobe muse and that has also been crashing on his macbook pro, exactly same macbook pro as mine.
Any help would be much appreciated
Here is the hardware spec:
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 8 GB
Boot ROM Version: MBP111.0138.B07
SMC Version (system): 2.16f63
Thank you,Having some lag issues on a new imac at work in illustrator CC. According to a similar photoshop thread, the issue seems to be with the new Intel Iris Pro graphics....
-
Adobe Illustrator CS2 Runtime Error
I have Adobe Creative Suite 2.0 and am running Windows 7 on my PC. Although all the other applications in the CS2 suite launch successfully, I receive a Runtime Error with each attempt to open Adobe Illustrator that reads:
"Program:…rator CS2\Support Files\Contents\Windows\Illustrator.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information."
Is there a solution?Hello again, the Event Log is below. Any insight you may be able to offer is greatly appreciated.
Log Name: Application
Source: Desktop Window Manager
Date: 7/2/2014 6:55:13 PM
Event ID: 9010
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: User-PC
Description:
A request to disable the Desktop Window Manager was made by process (Adobe Illustrator)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Desktop Window Manager" />
<EventID Qualifiers="16384">9010</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
02T22:55:13.000000000Z" />
<EventRecordID>22241</EventRecordID>
<Channel>Application</Channel>
PC</Computer>
<Security />
</System> -
Adobe Illustrator CS3: Fatal error during installation
Hello,
I just bought the AI CS3. It installed OK on my friend's laptop (windows). However, when I clicked the big button in the installation:
"Install Adobe Illustrator CS3"
A window showed:
Initializing Adobe Illustrator...
Then I got a message:
"Setup has encountered an error and cannot continue. Contact Adobe customer Support for assistance. Fatal error during installation".
I've tried several times. My computer meets all the requirements (it's a really new and faster PC). And there's no old versions of AI on it yet.
Can anyone help? Thanks!!!Do you have any other Adobe products on your computer? When I installed CS3 on my Mac, I kept getting failures. After contacting Adobe, they told me I had to delete ALL other Adobe products -- including Flash and Adobe Reader. Plus, I had to do searches and delete any support files associated with them. It took hours!
-
Hi - I am looking for the Adobe Illustrator 2014 1.2 (or .0.2) bugfix update for Mac - and it is not visible in the Adobe Creative Cloud Packager (Mac version). The only update visible is Illustrator CC 2014.1 - which is what introduced the bugs.
The only thing that I can think of that might be causing the issues that I have a Mac Mini on Mavericks.
DaveHi
I have discovered that my question above is a non-question. A user triggered by looking at the below article about Illustrator 2014 cc 17.0.2
http://helpx.adobe.com/illustrator/release-note/illustrator-17-0-2-release-notes.html
He had recently upgraded from wht we now know is 18.0 to 18.1 which is the latest version. He read the above artic
le and supposed that it was a bug fix release for his version - because the v17 ov18 number is not often displayed. It is usually just 2014 CC.
I have asked him to post a bug report about Adobe Illustrator CC 2014.1
Dave
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