Adobe Illustrator CC won't start!

Adobe Illustrator CC won't start. It immediately crashes. Already uninstalled Wacom software, but that's not the problem, still doesn't start. I'm using the trial version of CC to see if everything works before i buy the software. I also have CS6 Design & Web premium installed, never had problems with this software. Someone knows how to fix?
Thanks in advance!
Regards,
Remco

These questions below may be for a different product... but the KIND of information you need to supply is the same, for the products you use
More information needed for someone to help... please click below and provide the requested information
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