Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.
Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
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0x11c124000 - 0x11c13efff +com.adobe.illustrator.plugins.LiquifyTool (Liquify version 16.0.0 - 16.0.0) <150983BB-B6C7-4E89-7814-0C14A7C1BCA0> /Applications/Adobe Illustrator CS6/*/LiquifyTool
0x11c143000 - 0x11c14fff7 +com.adobe.illustrator.plugins.Lasso (Lasso version 16.0.0 - 16.0.0) <7257BF10-8085-9640-48A8-39387FDAE8F3> /Applications/Adobe Illustrator CS6/*/Lasso
0x11c15d000 - 0x11c164ff7 +com.adobe.illustrator.plugins.KnifeTool (Knife Tool version 16.0.0 - 16.0.0) <2CC37E82-1C82-79CF-2323-412B2EEAD6B0> /Applications/Adobe Illustrator CS6/*/KnifeTool
0x11c16a000 - 0x11c1bbfef +com.adobe.illustrator.plugins.EraserTool (EraserTool version 16.0.0 - 16.0.0) <2AFAA4ED-CE77-9E71-D57A-C4C39EF18ADD> /Applications/Adobe Illustrator CS6/*/EraserTool
0x11c1d3000 - 0x11c260fe7 +com.adobe.illustrator.plugins.dBrushTool (Bristle Brush Tool version 16.0.0 - 16.0.0) <C8ACE46D-AC4B-9BAE-1B4E-F2B6A405EDFF> /Applications/Adobe Illustrator CS6/*/dBrushTool
0x11c278000 - 0x11c2cefff +com.adobe.illustrator.plugins.CropAreaTool (CropAreaTool version 16.0.0 - 16.0.0) <667076C9-E5B7-F554-CE18-A3B7071B2216> /Applications/Adobe Illustrator CS6/*/CropAreaTool
0x11c2e8000 - 0x11c325fff +com.adobe.illustrator.plugins.CalligraphicBrushTool (Calligraphic Brush Tool version 16.0.0 - 16.0.0) <B787FB6C-39DA-ADB6-8932-6C40D7015FAF> /Applications/Adobe Illustrator CS6/*/CalligraphicBrushTool
0x11c33b000 - 0x11c356ff7 +com.adobe.illustrator.plugins.BoundingBox (BoundingBox version 16.0.0 - 16.0.0) <A6E7E18C-4B89-99F3-4ED0-37EFB11077E6> /Applications/Adobe Illustrator CS6/*/BoundingBox
0x11c36c000 - 0x11c38dfef +com.adobe.illustrator.plugins.ArtOnPathBrushTool (Art Brush Tool version 16.0.0 - 16.0.0) <69484EA9-036C-FBEB-9878-09A2232CD9A0> /Applications/Adobe Illustrator CS6/*/ArtOnPathBrushTool
0x11c394000 - 0x11c3eafe7 +com.adobe.illustrator.plugins.VectorizeUI (VectorizeUI version 16.0.0 - 16.0.0) <84B13AD7-F785-8270-C54D-D5F83B8E49C1> /Applications/Adobe Illustrator CS6/*/VectorizeUI
0x11c403000 - 0x11c44cfe7 +com.adobe.illustrator.plugins.VariablesPaletteUI (PlanetXUI version 16.0.0 - 16.0.0) <99ECF2C9-6074-5438-FBD5-4EB09062DE07> /Applications/Adobe Illustrator CS6/*/VariablesPaletteUI
0x11c465000 - 0x11c477fe7 +com.adobe.illustrator.plugins.TransformUI (TransformUI version 16.0.0 - 16.0.0) <C89EABC6-F8D2-ECE8-2905-C7615C7A9B6C> /Applications/Adobe Illustrator CS6/*/TransformUI
0x11c488000 - 0x11c4d1ff7 +com.adobe.illustrator.plugins.svgFileFormatUI (svgFileFormatUI version 16.0.0 - 16.0.0) <F1C90721-3229-3D0F-FCF2-46CE49BA2917> /Applications/Adobe Illustrator CS6/*/svgFileFormatUI
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0x11c518000 - 0x11c547fe7 +com.adobe.illustrator.plugins.PathfinderUI (PathfinderUI version 16.0.0 - 16.0.0) <427FBEC9-0A75-459E-2F81-006E93081073> /Applications/Adobe Illustrator CS6/*/PathfinderUI
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All adobe app crash after launch!
Hi I just installed all the apps and photoshop, dreamweaver, fireworks crashes after launch. I tried this several times http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html and still got the same problem.
I have been reading about this bug in this forum but I can't try to find any solution to my problem.
How do I solve this?
RegardsBeeldbroeder and simO please check your installation log files to confirm there are no errors during the installation process. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. If you can please post any specific errors which you discover it would be appreciated.
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Adobe Illustrator crashing after Mavericks Install
Why are my Adobe programs crashing daily after installing the new Mavericks Operating System??????
Process: Adobe Illustrator [23954]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [201]
Responsible: Adobe Illustrator [23954]
User ID: 501
Date/Time: 2014-03-12 20:50:35.640 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 3064C0B6-18BA-FD85-7E4E-D3D1F5DB8C24
Sleep/Wake UUID: 3DF7FECD-36D6-42C1-AF8B-58C62CFC468B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000060000020
VM Regions Near 0x60000020:
MALLOC_SMALL 000000005e000000-000000005e800000 [ 8192K] rw-/rwx SM=PRV
-->
__TEXT 000000008feff000-000000008ff32000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x939fb4a7 objc_msgSend + 23
1 com.apple.AppKit 0x97bdf20f CarbonGestureEndEventMonitorHandler + 329
2 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
3 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
4 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
5 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
6 com.adobe.illustrator 0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
7 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
8 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
9 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
10 com.apple.HIToolbox 0x9c0174f0 SendEventToEventTargetWithOptions + 94
11 com.apple.HIToolbox 0x9c04b479 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
12 com.apple.HIToolbox 0x9c0187a5 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
13 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
14 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
15 com.apple.HIToolbox 0x9c1c4473 ToolboxEventDispatcher + 82
16 com.apple.HIToolbox 0x9c1c4333 RunApplicationEventLoop + 240
17 com.adobe.illustrator 0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
18 com.adobe.illustrator 0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
19 com.adobe.illustrator 0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
20 com.adobe.illustrator 0x00003316 0x1000 + 8982
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b11a992 kevent64 + 10
1 libdispatch.dylib 0x9affb8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9affb546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x046e3074 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 AdobeAGM 0x01abe59d AGMInitialize + 3243373
4 AdobeAGM 0x01abf1ed AGMInitialize + 3246525
5 AdobeAGM 0x01ac4de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b119b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9896afb7 nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support 0x0fd5194b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x0fd33b23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x0fd51a58 PluginMain + 447736
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 15:
0 AdobeAGM 0x01ad24ee AGMInitialize + 3325118
1 AdobeAGM 0x01ad60c2 AGMInitialize + 3340434
2 AdobeAGM 0x01a71fe5 AGMInitialize + 2930613
3 AdobeAGM 0x01a72185 AGMInitialize + 2931029
4 AdobeAGM 0x01a70460 AGMInitialize + 2923568
5 AdobeAGM 0x01ad529b AGMInitialize + 3336811
6 AdobeAGM 0x01b0fb68 AGMInitialize + 3576632
7 AdobeAGM 0x01b16555 AGMInitialize + 3603749
8 AdobeAGM 0x01a4f7ca AGMInitialize + 2789274
9 AdobeAGM 0x01a4cfba AGMInitialize + 2779018
10 AdobeAGM 0x01b10d48 AGMInitialize + 3581208
11 AdobeAGM 0x0179cdbc 0x1782000 + 110012
12 com.adobe.illustrator 0x006435fd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3093997
13 com.adobe.illustrator 0x00642d54 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3091780
14 com.adobe.illustrator 0x00137057 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1155163
15 com.adobe.illustrator 0x00137737 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1156923
16 com.adobe.illustrator 0x001377ff AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157123
17 com.adobe.illustrator 0x00137944 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157448
18 com.adobe.illustrator 0x00137bcb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1158095
19 com.adobe.illustrator 0x0013825d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1159777
20 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
21 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
22 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
23 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
24 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
25 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5c25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.illustrator 0x001397de AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1165282
4 com.adobe.illustrator 0x00136bb8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1153980
5 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
6 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
7 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b119a26 __recvfrom + 10
1 libsystem_c.dylib 0x9896b0c9 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x204032d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x20402376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x20401227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x20401279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x20401303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x203fb706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x203fb8ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x203fc4cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x203fc5cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x203ff9b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x203ffc61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x2040028f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x2040048c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x203f211a Login + 1654
16 ServiceManager-Launcher.dylib 0x203f36f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x204009fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x20402f49 Invoke + 53977
19 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
20 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
21 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x15fa5e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x161022b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90aa197b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9ad39095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x9ad38f0e -[NSThread main] + 45
8 com.apple.Foundation 0x9ad38e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 21:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9b119ace __select + 10
1 com.apple.CoreFoundation 0x90af2b86 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
3 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
4 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 24:: Dispatch queue: NetworkNearbyQueue
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90b64221 CFRunLoopRun + 129
6 com.apple.desktopservices 0x92d936c0 NetworkResolveContext::Resolve(__CFString const*, short&) + 236
7 com.apple.desktopservices 0x92d88b88 TFSInfo::FollowVirtualAlias(unsigned long, TCountedPtr<TFSInfo>&) const + 1044
8 com.apple.desktopservices 0x92d0dba2 TNode::FollowAlias(unsigned long) const + 178
9 com.apple.desktopservices 0x92d0c42e TNode::FollowAlias(TNodePtr&, OpaqueNodeRequest* const&, unsigned long) const + 1744
10 com.apple.desktopservices 0x92d27302 TNode::HandleResolveAlias(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 92
11 com.apple.desktopservices 0x92ccea65 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 389
12 com.apple.desktopservices 0x92cce81c ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 87
13 com.apple.desktopservices 0x92cce77a ExceptionSafeBlock(void () block_pointer) + 137
14 com.apple.desktopservices 0x92cce6eb ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 86
15 libdispatch.dylib 0x9affc77f _dispatch_call_block_and_release + 15
16 libdispatch.dylib 0x9aff9396 _dispatch_client_callout + 50
17 libdispatch.dylib 0x9affbb07 _dispatch_queue_drain + 410
18 libdispatch.dylib 0x9affcfe3 _dispatch_queue_invoke + 126
19 libdispatch.dylib 0x9affb39e _dispatch_root_queue_drain + 72
20 libdispatch.dylib 0x9affc722 _dispatch_worker_thread2 + 39
21 libsystem_pthread.dylib 0x95ff2dab _pthread_wqthread + 336
22 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x9b11a046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95ff2dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x98e1588d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x98e1544a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x98e155fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x98df5c00 TimerThread + 89
7 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
8 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
9 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1c2ef830 ebx: 0x1c2ef830 ecx: 0x97db07b9 edx: 0x60000000
edi: 0x1c2f37c0 esi: 0x97bdf0d4 ebp: 0xbfffedd8 esp: 0xbfffeda8
ss: 0x00000023 efl: 0x00010206 eip: 0x939fb4a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x60000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153d000 - 0x154dfff com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1554000 - 0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x158a000 - 0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1633000 - 0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1638000 - 0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1647000 - 0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1782000 - 0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1df2000 - 0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e38000 - 0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
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0x105d7000 - 0x105feff0 +com.adobe.illustrator.plugins.slicingAttributes (Slicing version 15.1.0 - 15.1.0) <37C51C7E-50BA-AC5C-EF93-EE69D392DE6E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Required/Plug-ins/sliceAttributes.aip/Contents/MacOS/slicingAttributes
0x10607000 - 0x1060bfff +com.adobe.illustrator.plugins.ShapeS (Shape Construction Suite version 15.1.0 - 15.1.0) <537CBBB0-D112-12E3-7213-09DB911E667A> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Required/Plug-ins/ShapeS.aip/Contents/MacOS/ShapeS
0x10610000 - 0x1063cfff +com.adobe.illustrator.plugins.PathfinderS (Pathfinder Suite version 15.1.0 - 15.1.0) <632F5D83-FC07-D3AA-13A3-4C6226A603A2> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Required/Plug-ins/PathFinderS.aip/Contents/MacOS/PathfinderS
0x10646000 - 0x1064cffb +com.adobe.illustrator.plugins.ExpandS (Expand Suite version 15.1.0 - 15.1.0) <CC47AE44-D2D1-0A52-7DF8-4249A48C6699> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Required/Plug-ins/ExpandS.aip/Contents/MacOS/ExpandS
0x10651000 - 0x10661fff +com.adobe.illustrator.plugins.DocInfo (Document Info version 15.1.0 - 15.1.0) <DC29BC08-9D94-789C-C3C5-2BE2974E309B> /Applications/Adobe Illustrator CS5.1/*/DocInfo
0x10669000 - 0x106a7fff +com.adobe.illustrator.plugins.Snap (Snap version 15.1.0 - 15.1.0) <113C8093-BA3F-C648-6110-6E917AD85917> /Applications/Adobe Illustrator CS5.1/*/Snap
0x106b9000 - 0x106c8ff0 +com.adobe.illustrator.plugins.DropShadow (Drop Shadow version 15.1.0 - 15.1.0) <B2E25E76-B3F4-D6B3-9B9D-21D80AFF40C7> /Applications/Adobe Illustrator CS5.1/*/DropShadow
0x106cf000 - 0x106ddfff +com.adobe.illustrator.plugins.ADMTP (Tool Palette version 15.1.0 - 15.1.0) <81544DEB-E77C-5664-D536-E5B83B1B6F76> /Applications/Adobe Illustrator CS5.1/*/ADMTP
0x106e3000 - 0x106f4ffb +com.adobe.illustrator.plugins.Segment ToolsHi,
I'm having exactly the same problem as you, I don't suppose you have found a fix for this have you?
Only consistent clue i'm picking up from the error logs in console is "CarbonGestureEndEventMonitorHandler", no idea what this relates too though.
Thanks,
Arron -
Adobe Illustrator crashes after a second update on CC
I install Illustrator CC and it work fine, then a update came and after that the software is not openning at all. This is log from Apple error. any ideas?
Process: Adobe Illustrator [704]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [180]
Responsible: Adobe Illustrator [704]
User ID: 501
Date/Time: 2013-06-18 10:59:21.359 -0500
OS Version: Mac OS X 10.9 (13A476u)
Report Version: 11
Anonymous UUID: D9EFFFAE-C0B7-5BA7-6152-A2A750080D76
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000058
VM Regions Near 0x58:
-->
__TEXT 0000000100000000-0000000101431000 [ 20.2M] r-x/rwx SM=COW /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.wacom.Inkling 0x000000011706d297 wacexportfileplugin::StartupPlugin(SPInterfaceMessage*) + 39
1 com.wacom.Inkling 0x000000011706f82b PluginMain + 123
2 com.adobe.illustrator 0x0000000100aba158 spEdgeCallPlugin(SPAccess*, char const*, char const*, void*, int*) + 152
3 com.adobe.illustrator 0x0000000100ab5423 SPCallPlugin + 99
4 com.adobe.illustrator 0x0000000100ab8066 SPSendMessage + 646
5 com.adobe.illustrator 0x0000000100ab830e startupSweetPeaPlugin(SPPlugin*) + 94
6 com.adobe.illustrator 0x00000001006e4da6 cacheStartup(SPPlugin*) + 214
7 com.adobe.illustrator 0x0000000100ab8be7 spStartupPlugins + 919
8 com.adobe.illustrator 0x0000000100ab7cc4 SPStartupPlugins + 36
9 com.adobe.illustrator 0x00000001006e3ac2 PluginMgr::PluginsLoad() + 290
10 com.adobe.illustrator 0x00000001006e21c3 PluginMgr::TryStartUp() + 179
11 com.adobe.illustrator 0x000000010042f9e6 CAIAspectType<CAIApplicationNotifier::AnyLaunchQuit>::NotifyObserver(void*, CAIAspectBase::ObserverData&, void const*) + 54
12 com.adobe.illustrator 0x000000010057d23e CAIAspectBase::Impl::Notify(CAIAspectBase&, void const*) + 174
13 com.adobe.illustrator 0x000000010057cd5c CAIAspectBase::Notify(void const*) + 108
14 com.adobe.illustrator 0x000000010042e640 CAIApplication::RunApp() + 128
15 com.adobe.illustrator 0x0000000100419a57 main + 135
16 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff938e16a2 kevent64 + 10
1 libdispatch.dylib 0x00007fff8cb83da6 _dispatch_mgr_invoke + 227
2 libdispatch.dylib 0x00007fff8cb83cb2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff938e0eaa __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ca81f4e _pthread_wqthread + 324
2 libsystem_pthread.dylib 0x00007fff8ca84fd9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff938e0eaa __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ca81f4e _pthread_wqthread + 324
2 libsystem_pthread.dylib 0x00007fff8ca84fd9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff938e0eaa __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ca81f4e _pthread_wqthread + 324
2 libsystem_pthread.dylib 0x00007fff8ca84fd9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff938e0eaa __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8ca81f4e _pthread_wqthread + 324
2 libsystem_pthread.dylib 0x00007fff8ca84fd9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff938e0756 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff8ca82c7b _pthread_cond_wait + 727
2 com.adobe.AGM 0x0000000103894dcb 0x103552000 + 3419595
3 com.adobe.AGM 0x000000010389587d 0x103552000 + 3422333
4 com.adobe.AGM 0x00000001038ab8a8 0x103552000 + 3512488
5 libsystem_pthread.dylib 0x00007fff8ca8090f _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8ca807a0 _pthread_start + 131
7 libsystem_pthread.dylib 0x00007fff8ca84fe9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff938e0a7a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8b1f8e24 nanosleep + 200
2 libsystem_c.dylib 0x00007fff8b1f8c83 sleep + 42
3 IMSLib.dylib 0x000000011137d5e0 0x11134d000 + 198112
4 IMSLib.dylib 0x0000000111385ff8 0x11134d000 + 233464
5 IMSLib.dylib 0x000000011138a11f 0x11134d000 + 250143
6 IMSLib.dylib 0x000000011137df72 0x11134d000 + 200562
7 IMSLib.dylib 0x00000001113b987f 0x11134d000 + 444543
8 IMSLib.dylib 0x0000000111381190 0x11134d000 + 213392
9 IMSLib.dylib 0x00000001113835eb 0x11134d000 + 222699
10 IMSLib.dylib 0x00000001113ca8ae 0x11134d000 + 514222
11 IMSLib.dylib 0x00000001113cb6ab 0x11134d000 + 517803
12 IMSLib.dylib 0x00000001113cad6b 0x11134d000 + 515435
13 IMSLib.dylib 0x0000000111373fa9 0x11134d000 + 159657
14 IMSLib.dylib 0x0000000111369c10 0x11134d000 + 117776
15 IMSLib.dylib 0x000000011135f734 0x11134d000 + 75572
16 IMSLib.dylib 0x000000011136e762 0x11134d000 + 137058
17 IMSLib.dylib 0x0000000111365ce8 0x11134d000 + 101608
18 IMSLib.dylib 0x00000001113592e2 0x11134d000 + 49890
19 libsystem_pthread.dylib 0x00007fff8ca8090f _pthread_body + 138
20 libsystem_pthread.dylib 0x00007fff8ca807a0 _pthread_start + 131
21 libsystem_pthread.dylib 0x00007fff8ca84fe9 thread_start + 13
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff938dca76 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff938dbd74 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8992aee5 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff89931179 __CFRunLoopRun + 1497
4 com.apple.CoreFoundation 0x00007fff899307b3 CFRunLoopRunSpecific + 467
5 com.apple.Foundation 0x00007fff8eadea47 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8eb38c73 __NSThread__main__ + 1319
7 libsystem_pthread.dylib 0x00007fff8ca8090f _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8ca807a0 _pthread_start + 131
9 libsystem_pthread.dylib 0x00007fff8ca84fe9 thread_start + 13
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff938e09ea __select + 10
1 com.apple.CoreFoundation 0x00007fff89970a53 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff8ca8090f _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff8ca807a0 _pthread_start + 131
4 libsystem_pthread.dylib 0x00007fff8ca84fe9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010a337f90 rcx: 0x0000000000003abb rdx: 0x0000000000003aba
rdi: 0x0000000109f1e800 rsi: 0x0000000000000008 rbp: 0x00007fff5fbfe900 rsp: 0x00007fff5fbfe8e0
r8: 0x00007fff5fbfe688 r9: 0x00006200000ea088 r10: 0x000062000006f380 r11: 0x00000001170a8cf0
r12: 0x00000001170a9448 r13: 0x00000000214d454d r14: 0x00007fff5fbfeb30 r15: 0x000000010b892880
rip: 0x000000011706d297 rfl: 0x0000000000010202 cr2: 0x0000000000000058
Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x101430fff +com.adobe.illustrator (256 - 17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x102520000 - 0x103265ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x103279000 - 0x1032c8fff +com.adobe.headlights.LogSessionFramework (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1032fe000 - 0x103300fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103306000 - 0x103356fff +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x103379000 - 0x1033cdfff +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1033f6000 - 0x1033f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1033fb000 - 0x10353ffff +com.adobe.ACE (AdobeACE 2.20.02.30929 - 2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103552000 - 0x103b23fff +com.adobe.AGM (AdobeAGM 4.30.20.30929 - 4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103bc0000 - 0x103bfdfff +com.adobe.ARE (AdobeARE 1.5.02.30929 - 1.5.02.30929) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103c05000 - 0x103d03ff7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.8.0.30807 - 3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103daf000 - 0x103dccfff +com.adobe.BIB (AdobeBIB 1.2.03.30929 - 1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103dd4000 - 0x103dfafff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x103e02000 - 0x104112ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30929 - 5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10415a000 - 0x1046f3fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104770000 - 0x1056f3fef +com.adobe.psl (AdobePSL 14.0.0.30830 - 14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1058b4000 - 0x105921fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105954000 - 0x105a60fff +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.6 -f 50 - 79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x105b0e000 - 0x105bb8fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x105be0000 - 0x105d20fe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105da0000 - 0x105ea2fef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105eeb000 - 0x106019fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106077000 - 0x1061d0ff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x10621e000 - 0x106226fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <657ED4E5-4FC2-3012-B36F-B60896021CB2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x106230000 - 0x106254fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.30807 - 3.8.0.30807) <16FF5E16-19E0-3CE1-A68E-27567234429F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x106278000 - 0x106336ff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30772) <4FC0039A-A770-3A51-9D7A-D24167344540> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x106386000 - 0x10643fff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x106489000 - 0x106652ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x106695000 - 0x106e00fff +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.30505) <38762F4D-B5C5-3FD4-AFFE-5D1195FB76FC> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106eb8000 - 0x106fbcfff +com.adobe.PDFPort (AdobePDFPort 2.1.0.30929 - 2.1.0.30929) <46896FB3-8FDB-3554-B4F6-013BB944D5EB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106fcf000 - 0x106ff4ffe +AdobePDFSettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x10702e000 - 0x107073ff7 +com.adobe.pip (7.0.0.1768) <F022E031-1429-354F-B718-70F001B342EF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10707f000 - 0x10712aff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30772) <5DE0B54D-CDAE-3146-904F-72CBC5C89FA7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10716f000 - 0x10722dfff +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <2FAB4B9A-EDB9-0FF9-55B2-52DEC380D2BF> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x107250000 - 0x107566fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <D21D9020-0CD5-2CE3-FE04-8856C4F631E1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x107632000 - 0x107645ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10764f000 - 0x107667ff7 com.apple.carbonframeworktemplate (1.0 - 1.0) <CD612584-FFB3-3311-8A49-834F1DFA2841> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x10766e000 - 0x10775dfff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
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0x7fff8fa55000 - 0x7fff8fb61fff com.apple.ImageIO.framework (3.2.0 - 1026) <BA3A43A1-88BE-32BE-9B32-1F432B9ED3A6> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8fb6b000 - 0x7fff8fc96ff7 com.apple.desktopservices (1.8 - 1.8) <3BC2A1C0-2943-3BCD-AE66-DA5D7D9E1B5B> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff8fc97000 - 0x7fff8fcd1ffb com.apple.bom (12.0 - 192) <50B44FD6-44AB-313C-B962-EDBF45D95755> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8fce9000 - 0x7fff8fd0bfff com.apple.framework.familycontrols (4.1 - 410) <5537AA8E-FC27-3646-AFFA-08F748FE05FF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff8fd12000 - 0x7fff8ffdaff8 com.apple.CoreImage (9.0.30) <D30EDC32-682C-3ABA-B2D2-9805FC7A742A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImageI am having the same issue... But I do not see any wacom messaging... I will update to the new driver and try.
here us my dump...
https://gist.github.com/okayjeffrey/d5e78cfc13c719d0c52d -
Adobe Illustrator Crashes at Launch in Snow Leopard 10.6.1
I have migrated to a new Mac Pro quad-core 2.97 Xenon from a 2.5 dual core G5. I had been using Adobe Illustrator CS4 without any problems until i tried using it under Snow Leopard. Now it crashes after displaying the toolbars every time. I have completely uninstalled an re-installed Illustrator with no change. I have created a new user and there is no change opening it under a new account either. I have booted in safe mode with no fonts and still no difference. What is there left to do?
What is there left to do?
Try the Adobe forums: http://www.adobeforums.com -
Adobe Illustrator crashes on launch. Please help.
I've tried logging in/out of Creative Cloud and it doesn't work. I've read that maybe it's a font thing but I can't seem to find the font folder. I've launched other apps and they work; it just happens with Illustrator.
Hi helpmeomfg,
Welcome to the Community!
Please check: http://helpx.adobe.com/illustrator/kb/resolved-issues-illustrator-cs5-15-1.html if it doesn't help then follow the procedure mentioned in http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
Skip the step if it's not applicable to your system or product version.
Thanks!
Ankit -
How to launch adobe illustrator 6 after updating to yosemite os
After updating my Mini (mid 2011) OS to Yosemite, Adobe Illustrator CS6 has launch error: To open Adobe Illustrator cs6.app you need to install the legacy java SE6 runtime. I attempted to install but each time Java SE6 runtime is downloaded it shows up as a damaged file. Now what?
you can go to:
Macintosh HD ▸ Applications ▸ Adobe Illustrator CS6 ▸ Adobe Illustrator CS6 ▸ Contents ▸ MacOS
use right click and "Show Package Contents" on Adobe Illustrator Application.
In the MacOS folder you can find Adobe Illustrator (black Icon with exec in green font for terminal program). Double click it and Illustrator opens.
Be aware this is just a workaround (sometimes it crashes stating it cannot find a legacy Java 6, which is completely outdated and a security risk). Also the terminal window keep open... -
Hi,
I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file.
Please help me. Thanks in advance.Hi Monika,
I have downloaded the script to load the multiple page of pdf file.
I tried loading the multiple page PDF file via File Menu -> Scripts -> Other Script...
After executing the script file -> Browse and enter the page number - > OK
The PDF file is looks like created from word document. There are total 120 pages in this file.
PDF file size is 20 MB.
I'm still searching for the solutions. Please help me.
Thanks,
Lavprasad -
Adobe illustrator crashes right after I Close the tutroial window!! Help!
Adobe illustrator crashes right after I close the tutroial window!! Help!
I just purchased illustrator after my trial period. It wont run! And have resinstalled several times. Cleared my font cache. cleaned my registry. Tried logging as a diffferent user.
Im on windows 7
I need this to work now!! I have a deadline for a project and this damn program wont work now. WTF Adobe. I'm screwed.!!
Help me please now asap!This can be caused by a permissions problem with AI being unable to write the Preferences file to the proper folder. You can try running the program as an administrator.
-
Apps won't open, or crash after launch
OK so I updated to OS X 10.9.1 and since then, my Adobe Apps won't open, or they crash after launch.
Photoshop CC for instance opens, then immediately crashes with a crash report. On the other hand, Illustrator simply doesn't even open. No crash report.
I'm on a 2009 Mac Pro 8 Core 2.93Ghz with a non-efi nVidia GeForce 660Ti GPU. It's been working like a charm until 10.9.1.
I also tried logging out then in again with Creative Cloud. First time I did this, Photoshop simply stopped crashing, and simply refused to load like Illustrator. After a reboot, Photoshop is back to crashing.
Any help is greatly appreciated as I'm unable to finish my projects currently.
Crash log below:
Process: Adobe Photoshop CC [1673]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [194]
Responsible: Adobe Photoshop CC [1673]
User ID: 501
Date/Time: 2013-12-22 16:58:26.802 +1100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 1D53FA51-A822-1422-AEFB-D99F41031A37
Crashed Thread: 35 General Background Service
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001ab402504
VM Regions Near 0x1ab402504:
IOKit 000000015b200000-000000015b400000 [ 2048K] rw-/rw- SM=SHM
-->
CG shared images 00000001c0003000-00000001c000b000 [ 32K] r--/r-- SM=SHM
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8a289ebf add_localized_names + 64
1 com.apple.CoreGraphics 0x00007fff8a289a0a CGFontNameTableCreate + 597
2 com.apple.CoreGraphics 0x00007fff8a289794 get_name_table + 29
3 com.apple.CoreGraphics 0x00007fff8a289760 CGFontCopyPostScriptName + 9
4 com.apple.CoreGraphics 0x00007fff8a2891c6 CGFontCreateFontsWithURL + 455
5 com.apple.CoreText 0x00007fff8dcc85dc CreateFontWithFontURL(__CFURL const*, bool) + 60
6 com.apple.CoreText 0x00007fff8dcc83fb TCGFontCache::CopyFont(__CFURL const*, bool) const + 91
7 com.apple.CoreText 0x00007fff8dcc8225 TBaseFont::CopyNativeFont() const + 69
8 com.apple.CoreText 0x00007fff8dcc81a6 TBaseFont::CopyGraphicsFont() const + 26
9 com.apple.CoreText 0x00007fff8dcc7ebc TBaseFont::CopyTable(unsigned int) const + 188
10 com.apple.CoreText 0x00007fff8dd5a518 TBaseFont::CopyTable(unsigned int, unsigned int) const + 18
11 com.apple.CoreText 0x00007fff8dd28ecf CTFontCopyTable + 159
12 com.adobe.CoolType 0x00000001050b7379 CTCleanup + 1006091
13 com.adobe.CoolType 0x00000001050b7c70 CTCleanup + 1008386
14 com.adobe.CoolType 0x0000000104f691f9 0x104f63000 + 25081
15 com.adobe.CoolType 0x00000001050fbf1e CTCleanup + 1287600
16 com.adobe.CoolType 0x00000001050f7e89 CTCleanup + 1271067
17 com.adobe.CoolType 0x00000001050e3409 CTCleanup + 1186459
18 com.adobe.CoolType 0x00000001050fae4d CTCleanup + 1283295
19 com.adobe.CoolType 0x0000000104f6f689 0x104f63000 + 50825
20 com.adobe.CoolType 0x0000000104f79def 0x104f63000 + 93679
21 com.adobe.CoolType 0x0000000104f7a8f0 0x104f63000 + 96496
22 com.adobe.CoolType 0x000000010503b795 CTCleanup + 499239
23 com.adobe.CoolType 0x000000010503b328 CTCleanup + 498106
24 com.adobe.CoolType 0x0000000104fc9da8 CTCleanup + 33850
25 com.adobe.CoolType 0x0000000104fd191c CTCleanup + 65454
26 com.adobe.AGM 0x0000000104cf0471 0x104be2000 + 1107057
27 com.adobe.AGM 0x0000000104cef13a 0x104be2000 + 1102138
28 com.adobe.AGM 0x0000000104d31a61 0x104be2000 + 1374817
29 com.adobe.AGM 0x0000000104d31cb5 0x104be2000 + 1375413
30 com.adobe.AGM 0x0000000104c15686 0x104be2000 + 210566
31 com.adobe.Photoshop 0x0000000102ce41ca 0x100000000 + 47071690
32 com.adobe.Photoshop 0x0000000102f008eb 0x100000000 + 49285355
33 com.adobe.Photoshop 0x0000000102eff3d1 0x100000000 + 49279953
34 com.adobe.Photoshop 0x0000000102e1cc84 0x100000000 + 48352388
35 com.adobe.Photoshop 0x0000000102e1d323 0x100000000 + 48354083
36 com.adobe.Photoshop 0x0000000102e28496 0x100000000 + 48399510
37 com.adobe.Photoshop 0x0000000102e3d8ce 0x100000000 + 48486606
38 com.adobe.Photoshop 0x0000000102e3eb6c 0x100000000 + 48491372
39 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
40 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
41 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
42 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
43 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
44 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
45 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
46 com.adobe.Photoshop 0x0000000102e4ee29 0x100000000 + 48557609
47 com.adobe.Photoshop 0x0000000102e4f7a2 0x100000000 + 48560034
48 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
49 com.adobe.Photoshop 0x0000000102d73a3c 0x100000000 + 47659580
50 com.adobe.Photoshop 0x0000000102decc4b 0x100000000 + 48155723
51 com.adobe.Photoshop 0x0000000100bdebfb 0x100000000 + 12446715
52 com.adobe.Photoshop 0x0000000100c679ee 0x100000000 + 13007342
53 com.adobe.Photoshop 0x0000000100c673ae 0x100000000 + 13005742
54 com.adobe.Photoshop 0x0000000100c67f35 0x100000000 + 13008693
55 com.adobe.Photoshop 0x0000000100c4619e 0x100000000 + 12870046
56 com.adobe.Photoshop 0x0000000100c65e2c 0x100000000 + 13000236
57 com.adobe.Photoshop 0x0000000100099bf1 0x100000000 + 629745
58 com.adobe.Photoshop 0x000000010008641b 0x100000000 + 549915
59 com.adobe.Photoshop 0x00000001000864c0 0x100000000 + 550080
60 com.adobe.Photoshop 0x00000001016bbef8 0x100000000 + 23838456
61 com.apple.Foundation 0x00007fff8e540094 __NSFireTimer + 96
62 com.apple.CoreFoundation 0x00007fff8263e724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
63 com.apple.CoreFoundation 0x00007fff8263e25f __CFRunLoopDoTimer + 1151
64 com.apple.CoreFoundation 0x00007fff826af76a __CFRunLoopDoTimers + 298
65 com.apple.CoreFoundation 0x00007fff825f9aa5 __CFRunLoopRun + 1525
66 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
67 com.apple.HIToolbox 0x00007fff84bc0f0d RunCurrentEventLoopInMode + 226
68 com.apple.HIToolbox 0x00007fff84bc0cb7 ReceiveNextEventCommon + 479
69 com.apple.HIToolbox 0x00007fff84bc0abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
70 com.apple.AppKit 0x00007fff8309928e _DPSNextEvent + 1434
71 com.apple.AppKit 0x00007fff830988db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
72 com.apple.AppKit 0x00007fff8308c9cc -[NSApplication run] + 553
73 com.adobe.Photoshop 0x00000001016bbde2 0x100000000 + 23838178
74 com.adobe.Photoshop 0x00000001016bd0cc 0x100000000 + 23843020
75 com.adobe.Photoshop 0x0000000100087f62 0x100000000 + 556898
76 com.adobe.Photoshop 0x00000001002d48dc 0x100000000 + 2967772
77 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
78 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff897d3662 kevent64 + 10
1 libdispatch.dylib 0x00007fff84e8f43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff84e8f152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 14:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 15:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 16:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 17:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 18:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 19:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 20:: Lens Profile Manager
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop 0x00000001016e8551 0x100000000 + 24020305
3 com.adobe.Photoshop 0x00000001016e75fe 0x100000000 + 24016382
4 com.adobe.Photoshop 0x00000001016549d5 0x100000000 + 23415253
5 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff897d2a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff81c22e60 nanosleep + 200
2 com.adobe.PSAutomate 0x000000013a842518 0x13a700000 + 1320216
3 com.adobe.PSAutomate 0x000000013a827fce 0x13a700000 + 1212366
4 com.adobe.PSAutomate 0x000000013a8420b5 0x13a700000 + 1319093
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 35 Crashed:: General Background Service
0 com.apple.GeForceGLDriver 0x00001234402e622c 0x123440000000 + 3039788
1 com.apple.GeForceGLDriver 0x00001234402e05cd 0x123440000000 + 3016141
2 com.apple.GeForceGLDriver 0x00001234402e02c3 gldBuildComputeProgram + 75
3 com.apple.opencl 0x00007fff8841c538 0x7fff88418000 + 17720
4 com.apple.opencl 0x00007fff8842a808 clBuildProgram + 2072
5 com.adobe.AIF 0x0000000107de1026 AIF::OCL::Program::build(std::vector<AIF::OCL::Device, AIF::AIFAllocator<AIF::OCL::Device> > const&, std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 86
6 com.adobe.AIF 0x0000000107de0fa3 AIF::OCL::Program::build(std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 49
7 com.adobe.Photoshop 0x0000000101a3d18d 0x100000000 + 27513229
8 com.adobe.Photoshop 0x0000000101a3dee3 0x100000000 + 27516643
9 com.adobe.Photoshop 0x0000000101940bfd 0x100000000 + 26479613
10 com.adobe.Photoshop 0x000000010192b91a 0x100000000 + 26392858
11 com.adobe.Photoshop 0x0000000101a4323d 0x100000000 + 27537981
12 com.adobe.Photoshop 0x000000010199bc68 0x100000000 + 26852456
13 com.adobe.Photoshop 0x000000010199d25a 0x100000000 + 26858074
14 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
15 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
16 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
17 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x000000014ce0ce69 0x14c800000 + 6344297
3 libclh.dylib 0x000000014c8c5972 0x14c800000 + 809330
4 libclh.dylib 0x000000014ce0dcb9 0x14c800000 + 6347961
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff825fa315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff825f9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff832391ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 35 crashed with X86 Thread State (64-bit):
rax: 0x000000006c93f4f8 rbx: 0x000000013eac3000 rcx: 0x0000000108bc3600 rdx: 0x000000013eac3000
rdi: 0x00000001ab402504 rsi: 0x0000050000000500 rbp: 0x000000013b085f10 rsp: 0x000000013b085e10
r8: 0x0000000000000040 r9: 0x000000013b085c00 r10: 0x000000013eac3000 r11: 0x0000000000000246
r12: 0x000000013b085e50 r13: 0x0000000000007020 r14: 0x0000000114252e48 r15: 0x0000000000000000
rip: 0x00001234402e622c rfl: 0x0000000000010206 cr2: 0x00000001ab402504
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x104301000 - 0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x104347000 - 0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10438a000 - 0x104390fff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x104398000 - 0x1043abff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1043b5000 - 0x1043b9fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1043c0000 - 0x104589ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x1045cc000 - 0x104b65fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104be2000 - 0x104efaff7 +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <97A3293C-0574-3DD3-86F1-D53E6CD73373> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104f63000 - 0x105274fff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1052bc000 - 0x1052e2fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1052ea000 - 0x105316fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x10533a000 - 0x105468fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1054c6000 - 0x10560afff +com.adobe.ACE (AdobeACE 2.20.02.31468 - 2.20.02.31468) <C55A913C-8009-3A56-BF49-723C61D9444D> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10561d000 - 0x10563afff +com.adobe.BIB (AdobeBIB 1.2.03.31468 - 1.2.03.31468) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105642000 - 0x105731fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105744000 - 0x1057fdff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105847000 - 0x10584bff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105852000 - 0x1058c3fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x1058d6000 - 0x105943fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105976000 - 0x105ecefef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/Cg.framework/Cg
0x10653c000 - 0x10658bfff +com.adobe.headlights.LogSessionFramework (2.1.2.1785) <160BF2F9-B418-31C5-866F-6FADA1B720ED> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1065c1000 - 0x10682fff7 +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <3518BD24-6FD8-37C0-A888-EBB9A2957631> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10692e000 - 0x106a70fff +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <5D90BD26-54D5-3479-AEA8-38899114CAF5> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/filter_graph.framework/Versions/A/filter_graph
0x106b8b000 - 0x106bb0ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x106bec000 - 0x106beefff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106bf3000 - 0x107282fef +com.adobe.PlugPlugOwl (4.0.1.34 - 4.0.1.34) <762B5A6D-E532-3EDD-9E8C-6A52F77BF985> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x107890000 - 0x10794eff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30746) <FD095E6D-90B6-3F27-9D28-A1846207313E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x10799e000 - 0x107a49ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30746) <D7D4D4AA-EF54-374C-984F-6170846E9C38> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x107a8e000 - 0x107b88fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x107c2d000 - 0x107d86ff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x107dd4000 - 0x107df3fff +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <70265390-C20D-3DD2-9117-5AAE34BC1964> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_ocl.framework/Versions/A/aif_ocl
0x107e0d000 - 0x107e72ff7 +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <237759C8-A525-3B4A-8B8D-0344D90F757C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x107e93000 - 0x108081fe7 +PatchMatch (1) <5FB409AA-535C-3067-BCA0-4E9768C63888> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PatchMatch.framework/Versions/A/PatchMatch
0x10839d000 - 0x10840cff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x10a9b8000 - 0x10a9baff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10cff3000 - 0x10cff4fff libCyrillicConverter.dylib (61) <AA2B224F-1A9F-30B9-BE11-633176790A94> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f283000 - 0x10f29ffff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10f2a4000 - 0x10f2c5ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10f2ca000 - 0x10f2d9fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10f2dd000 - 0x10f2effff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x110ee3000 - 0x110eeaff7 +FastCore (???) <113634F0-69CE-3FE9-B86B-2DB55A1C661C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x113dc0000 - 0x113dc4ffd libFontRegistryUI.dylib (127) <57DE4E73-B65B-3712-9815-81018E72501A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
0x113f83000 - 0x113fc1fff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 7.0.1.102 - 7.0.1.102) <75ADE364-1107-3DA7-84A2-26C6874EB881> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/updaternotifications.framework/Versions/A/UpdaterNotifications
0x11595d000 - 0x1159a1fff +com.adobe.pip (7.0.0.1786) <7DE488A4-4E25-368C-AB47-D1991A7457CD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x115b23000 - 0x115b81fff +MMXCore (???) <A914EB0D-BB2E-33F4-8ED3-7DFCEC8EF0EA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x115bfd000 - 0x115c7fff7 +MultiProcessor Support (???) <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x1173cc000 - 0x1173dffff +MeasurementCore (???) <2ED2377D-1D0E-3CE4-9B41-0473F54ACA5F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Measurements/MeasurementCore.plugin/Contents/MacOS/Meas urementCore
0x11c98c000 - 0x11ca2fff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x11ca9c000 - 0x11caa7fff libGPUSupport.dylib (9.0.83) <AF15BF74-F9B3-35B9-8728-3B3A2EB6E432> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupport .dylib
0x12ddc2000 - 0x12dde8ff7 +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <40A59819-7A57-0E9F-658D-1803B2A461AE> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x13a700000 - 0x13a948ff7 +com.adobe.PSAutomate (13.0 - 13.0) <C674EBC3-36AA-368A-B400-0EB597CC8F23> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scrip tingSupport
0x13a9cb000 - 0x13aac0ff7 +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.3.2 - 6.3.2.30746) <0E3F5867-99AE-33B5-9252-B159C7259097> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x14c800000 - 0x14cf4aff7 libclh.dylib (4.0.3 - 4.0.3) <BC457879-2A9F-3A1E-909F-1500E8D4C207> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dylib
0x156278000 - 0x156adfff7 com.apple.GeForceTeslaGLDriver (8.18.28 - 8.1.8) <A17676FF-2A81-319B-A6ED-85C6854C5C35> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTeslaGLDrive r
0x123440000000 - 0x12344087bff7 com.apple.GeForceGLDriver (8.18.22 - 8.1.8) <CFA88606-8A16-3251-A1AA-4BC5F5D74E1C> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x7fff64dc2000 - 0x7fff64df5817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff81ac4000 - 0x7fff81ae9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff81aea000 - 0x7fff81b75fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff81b76000 - 0x7fff81b7eff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x7fff81b7f000 - 0x7fff81ba6ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff81ba7000 - 0x7fff81c30ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff81c7e000 - 0x7fff81c82ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81d8e000 - 0x7fff81e3eff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff81e3f000 - 0x7fff81e40ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff81e4a000 - 0x7fff81e91ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff81e92000 - 0x7fff81e92fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff81e93000 - 0x7fff81e9fff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81ea0000 - 0x7fff81eaafff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff81eab000 - 0x7fff81eacff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff81f4a000 - 0x7fff81f76ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <36C562FF-5D91-318C-A19C-6B4453FB78B9> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x7fff8200c000 - 0x7fff8200ffff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff822dc000 - 0x7fff8256afff com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB-24CD-38B1-B5AF-1EE911E19B80> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8256b000 - 0x7fff8257cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8257d000 - 0x7fff82588fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff82589000 - 0x7fff8276eff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8292b000 - 0x7fff82e4ffff com.apple.QuartzComposer (5.1 - 316) <B20E93C3-8517-3E5C-83B6-C312C839C5D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x7fff82e56000 - 0x7fff82ec0ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff82ec1000 - 0x7fff82ee6ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff82ef0000 - 0x7fff82f4ffff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff83052000 - 0x7fff83074fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff83075000 - 0x7fff83be9ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff84a38000 - 0x7fff84a3bfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff84a58000 - 0x7fff84b3fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff84b40000 - 0x7fff84b48fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff84b49000 - 0x7fff84b88fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff84b89000 - 0x7fff84b91ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff84b92000 - 0x7fff84e3cffd com.apple.HIToolbox (2.1 - 696) <1CFFF37Hi scottiericho,
Please refer to the following help document on problem where CC does not start
after upgrade to Maverick Mac OSX 10.9.
http://forums.adobe.com/message/5812298
http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os -x-109.html
http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
Hope it helps you.
Regards,
Rajshree -
Tried everything, AI CS6 crashes after launch
I recently signed up for Creative Cloud. I have a MacBook Pro Retina running Mountain Lion:
Graphics Intel HD Graphics 4000 512 MB
Software OS X 10.8.3 (12D78)
Memory 8 GB 1600 MHz DDR3
Processor 2.6 GHz Intel Core i7
I have so far successfully downloaded Photoshop and Lightroom, and now Illustrator, except it crashes after launch. I have tried:
Uninstalling & Reinstalling AI
Uninstalling & Reinstalling Adobe Application Manager
Reinstalling through Adobe Application Manager
Reinstalling through the web
Removing all new fonts
Clearing the font cache
Disabling all native fonts that I'm allowed to.
Updating preferences
Updating permissions on startup
Creating a new user and launching it from there
Removing plugins
Asking Adobe. meh.
It still crashes after launch. Sometimes it takes up to ten seconds. And once I was able to open a new document and then it crashed.
I am at my wits end. I am about to try a clean install of the OS and I really don't want to. Here is the crash report. Please someone parse this and help!
Process: Adobe Illustrator [255]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [131]
User ID: 501
Date/Time: 2013-05-08 15:19:31.225 -0400
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 33219 sec
Crashes Since Last Report: 66
Per-App Interval Since Last Report: 577 sec
Per-App Crashes Since Last Report: 66
Anonymous UUID: B8C3684E-F3B6-9FB0-51E3-81B5427365E1
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000002db
VM Regions Near 0x2db:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.Services 0x0000000136b6e78c PluginMain + 172316
1 com.adobe.illustrator.plugins.Services 0x0000000136b627d1 PluginMain + 123233
2 com.adobe.illustrator.plugins.Services 0x0000000136b629f5 PluginMain + 123781
3 com.adobe.illustrator.plugins.Services 0x0000000136b6b0c2 PluginMain + 158290
4 com.adobe.illustrator.plugins.Services 0x0000000136b45b1a PluginMain + 5290
5 com.adobe.illustrator.plugins.Services 0x0000000136b44712 PluginMain + 162
6 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
7 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
8 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
9 com.adobe.illustrator 0x0000000100957132 0x100000000 + 9793842
10 com.adobe.illustrator 0x0000000100beaf3a 0x100000000 + 12496698
11 com.adobe.illustrator 0x0000000100983b16 0x100000000 + 9976598
12 com.adobe.illustrator 0x00000001007d8cb2 0x100000000 + 8228018
13 com.adobe.illustrator 0x00000001006ff933 0x100000000 + 7338291
14 com.adobe.illustrator 0x0000000100759ec2 0x100000000 + 7708354
15 com.adobe.illustrator 0x000000010075b3d6 0x100000000 + 7713750
16 com.adobe.dvacore.framework 0x0000000107f1fe4b int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123
17 com.adobe.illustrator 0x000000010075d79b 0x100000000 + 7722907
18 com.adobe.dvacore.framework 0x0000000107f1eeda void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250
19 com.adobe.dvacore.framework 0x0000000107f229bd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93
20 com.adobe.exo.framework 0x0000000108e99549 -[ExoMacApplication idle:] + 121
21 com.apple.Foundation 0x00007fff95904af3 __NSFireTimer + 96
22 com.apple.CoreFoundation 0x00007fff9524e804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
23 com.apple.CoreFoundation 0x00007fff9524e31d __CFRunLoopDoTimer + 557
24 com.apple.CoreFoundation 0x00007fff95233ad9 __CFRunLoopRun + 1529
25 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
26 com.apple.HIToolbox 0x00007fff8e47eeb4 RunCurrentEventLoopInMode + 209
27 com.apple.HIToolbox 0x00007fff8e47eb94 ReceiveNextEventCommon + 166
28 com.apple.HIToolbox 0x00007fff8e47eae3 BlockUntilNextEventMatchingListInMode + 62
29 com.apple.AppKit 0x00007fff928f9563 _DPSNextEvent + 685
30 com.apple.AppKit 0x00007fff928f8e22 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
31 com.apple.AppKit 0x00007fff928f01d3 -[NSApplication run] + 517
32 com.adobe.exo.framework 0x0000000108e96807 exo::app::OS_AppBase::RunEventLoop() + 55
33 com.adobe.illustrator 0x000000010075b698 0x100000000 + 7714456
34 com.adobe.illustrator 0x00000001006ff385 0x100000000 + 7336837
35 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
36 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92309d16 kevent + 10
1 libdispatch.dylib 0x00007fff94205dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff942059ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff90011210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff900113e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8ff73b14 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8ffe87e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c8ffe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000012f91ec0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000012f6ccec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff92307686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92306c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff9522e233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff95233916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff952330e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff995fb6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff995f32de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012f936ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff923090fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff90c90023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000012f91ebd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000012fab12c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000012f91ecd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000012f91ed4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000012f91ee79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff923096d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff90c8df4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff90c8dd13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff90c781d1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff90d15717 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x00000001288082d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 23:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 24:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 25:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 26:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 27:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 28:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 29:
0 libsystem_kernel.dylib 0x00007fff923076c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000012880a7ea PluginMain + 373706
Thread 30:
0 libsystem_kernel.dylib 0x00007fff92309386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff90d15800 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761a88b PluginMain + 1570187
3 com.adobe.illustrator.plugins.ScriptingSupport 0x0000000117602579 PluginMain + 1471097
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011761abd6 PluginMain + 1571030
5 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff923092aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001104755ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x0000000110474813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x0000000110473be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x0000000110473c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x000000011046f30f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x000000011046f616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x000000011046fcd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x000000011046ff41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x000000011047261d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x0000000110472775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x0000000110472fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001104730ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x0000000110465d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001104697ad Login + 15394
15 ServiceManager-Launcher.dylib 0x0000000110473412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x0000000110475253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff90c8b7a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff90c781e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000003 rbx: 0x000000011d48c9d0 rcx: 0x00000000001f8100 rdx: 0x0000000000000001
rdi: 0x0000000136921720 rsi: 0x00007fff5fbfdbb0 rbp: 0x00007fff5fbfdb60 rsp: 0x00007fff5fbfdb30
r8: 0x0000000000000016 r9: 0x000000009606a1b8 r10: 0x0000000000000000 r11: 0x000000009606a1b8
r12: 0x0000000136b8e240 r13: 0x0000000109383100 r14: 0x00000001175a53c0 r15: 0x00007fff5fbfdbb0
rip: 0x0000000136b6e78c rfl: 0x0000000000010206 cr2: 0x00000000000002db
Logical CPU: 4
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f65000 - 0x106f7eff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106fa0000 - 0x107054fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <FD24C4C8-AA95-3FB1-6350-639D50D7ACEF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
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0x11b0e0000 - 0x11b0fafff +com.adobe.illhttp://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
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I recently purchased adobe creative cloud after upgrading to windows 8.1 pro on my labtop and desktop. I installed the apps on my desktop 1st and had no problems. The apps on my laptop however crash after launch. I have uninstalled and re installed them and have signed out and back in a number of times. Why won't they work?
>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates -
Illustrator crashes after startup before doing anything
Illustrator crashes after startup before doing anything... Creating new or opening a file...
I'm running Windows 7 Enterprise 64-bit and it is Illustrator v18 CC 2014. All other CC products seem to work fine.Hi GarethBLUE,
Can you please try following steps and she with us at
[email protected]
Define an environment variable AI_ENABLE_SAFE_MODE=1
Right click on This PC or My Computer
Click Properties
Select Advanced System Settings or Advance tab.
Click on Environment Variables... button.
Click New... button on the User variables section.
Enter AI_ENABLE_SAFE_MODE in the variable name.
Enter 1 in the variable value.
Click OK and OK and OK to close all dialogs.
Launch AI again
If crashes, Launch again, It should tell you Ai has detected a crash on last launch and will ask to perform diagnostics.
Please allow it to proceed.
If it crashes again, launch Ai again. See it gives you some message that Some item has been disabled.
Please continue from steps 3 to 5.
If you get to launch AI, please let us know
If not, please let us know, where you are stuck.
Sanjay. -
I've downloaded the trial of Adobe Illustrator to teach myself some of the basics before looking into buying the software. Everytime I place an image and then try and shrink it to fit the 7.5 x 4.75 inch ad I am creating, Illustrator crashes. What am I doing wrong?
CS6 Tryout
OS X
File > New > 7.5 inches wide x 4.75 inches high
Place > jpg on my desktop
Shift + holding the mouse to resize
Adobe Illustrator crashes and I get the following error:
Adobe Illustrator crashes and I -
Adobe Illustrator will not launch when Flash is running
A few of our users have reported that once Flash is running Adobe Illustrator will not launch. We are moving from Windows XP SP2 to Windows XP SP3. The version of both Illustrator and Flash is CS2 (will be upgraded later to CS3).
This used to work on SP2 - anyone can give some hints on this?Nobody ever solved this
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