Adobe Illustrator Crashes at Launch in Snow Leopard 10.6.1
I have migrated to a new Mac Pro quad-core 2.97 Xenon from a 2.5 dual core G5. I had been using Adobe Illustrator CS4 without any problems until i tried using it under Snow Leopard. Now it crashes after displaying the toolbars every time. I have completely uninstalled an re-installed Illustrator with no change. I have created a new user and there is no change opening it under a new account either. I have booted in safe mode with no fonts and still no difference. What is there left to do?
What is there left to do?
Try the Adobe forums: http://www.adobeforums.com
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Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
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Compressor 3 crashes on launch under Snow Leopard 10.6
Hi all,
I am hoping that someone can help me. Everything was going along fine until yesterday when I installed 10.6 Snow Leopard on my 2 x 3GHz Dual-Core Mac Pro.
When I try to launch Compressor 3 (not the new 3.5, which I ordered last night out of fear that I'll never fix this problem), it crashes with this message: Compressor quit unexpectedly.
I tried to use Compressor Repair, which did not resolve the problem. Then I used FCS Remover to deinstall everything. After a complete reinstall, including software updates, Compressor still will not launch. Also, from within Final Cut, the option to export using Compressor is greyed out.
Has anyone experienced this problem? Or can you help me decipher the crash report? Thank you in advance!
Here is the crash report:
Process: Compressor [16705]
Path: /Applications/Compressor.app/Contents/MacOS/Compressor
Identifier: com.apple.compressor.Compressor
Version: ??? (???)
Build Info: Compressor-3017801~29
Code Type: X86 (Native)
Parent Process: launchd [110]
Date/Time: 2009-09-01 13:19:28.809 -0700
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6
Interval Since Last Report: 45134 sec
Crashes Since Last Report: 8
Per-App Crashes Since Last Report: 3
Anonymous UUID: D91863B8-BBBD-453E-810D-C298B2DBA66E
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
Referenced from: /Library/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.frame work/Versions/A/StompTypes
Reason: image not foundI'm not sure if this was your pathway to your new configuration, but performing a clean install can really reduce problems when going from one major release to another:
http://discussions.apple.com/thread.jspa?messageID=9979643�
BG -
Adobe Illustrator crashes on launch. Please help.
I've tried logging in/out of Creative Cloud and it doesn't work. I've read that maybe it's a font thing but I can't seem to find the font folder. I've launched other apps and they work; it just happens with Illustrator.
Hi helpmeomfg,
Welcome to the Community!
Please check: http://helpx.adobe.com/illustrator/kb/resolved-issues-illustrator-cs5-15-1.html if it doesn't help then follow the procedure mentioned in http://helpx.adobe.com/creative-suite/kb/troubleshoot-launch-issues-problems-cs5.html
Skip the step if it's not applicable to your system or product version.
Thanks!
Ankit -
Air 3.1 Crash on Mac OSX Snow Leopard (10.6)
Description
Intermittent crashing occurs after the application is launched on Snow Leopard. The crash tends to occur 10 to
20 seconds after the application has launched. The crash has happened 100% of the times we've tested on our
Snow leopard testing machine. In addition, it has been developed (and run) on several machines running OSX Lion,
and we have not experienced any hard-crashes.
Application notes:
Uses a native extension to expose the Steam API
Captive Runtime Bundled via the ADL
Process: AppTest (Dev) [67869]
Path: /Users/rborg/Downloads/AppTest-Dev/AppTest(CPU).app/Contents/MacOS/AppTest (Dev)
Identifier: AppTest.Dev
Version: 1.0.0 (???)
Code Type: X86 (Native)
Parent Process: launchd [2141]
Date/Time: 2012-01-10 13:34:18.402 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Sleep/Wake UUID: 1524EBB4-224F-4C02-82DF-4FF4CA0A1052
Interval Since Last Report: 6550614 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 42 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 252D41DE-A74D-4E54-977B-E18DCEC68F93
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000000005c4
Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread
Thread 0 Crashed: MainThrd Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x1ae9fc6d shaders_acos_ss + 363789
1 com.adobe.AIR 0x1ab9125d r_0sxkwv70f9yg6kbm41b3d14u0dvqsem0nnvh83 + 381770
2 com.apple.AppKit 0x98d8846a -[NSApplication sendEvent:] + 6014
3 com.adobe.AIR 0x013f1dc7 0x1000000 + 4136391
4 com.apple.AppKit 0x98d1c253 -[NSApplication run] + 917
5 com.adobe.AIR 0x010088ea 0x1000000 + 35050
6 com.adobe.AIR 0x01008c30 0x1000000 + 35888
7 AppTest.Dev 0x00002f23 RuntimeAppMain(char const*, int) + 371
8 AppTest.Dev 0x0000253e start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x90812382 kevent + 10
1 libSystem.B.dylib 0x90812a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x90811f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x90811cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x90811781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x908115c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x90811412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x908119a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x908115c6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9081b3f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9081b3f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9081b3f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x9081b3f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x908192b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.adobe.AIR 0x01576ac5 0x1000000 + 5728965
4 com.adobe.AIR 0x015b628a 0x1000000 + 5989002
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x90819aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x9081975e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x908192b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.adobe.AIR 0x01576ac5 0x1000000 + 5728965
4 com.adobe.AIR 0x016e70b9 0x1000000 + 7237817
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 9: MainThrd
0 libSystem.B.dylib 0x90812382 kevent + 10
1 steamclient.dylib 0x1bcbb472 OSXHelpers::CIOPollingHelper::RealRun() + 244
2 libtier0_s.dylib 0x19e69433 CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 1992
3 libtier0_s.dylib 0x19e6975c CatchAndWriteMiniDumpForVoidPtrFn + 78
4 steamclient.dylib 0x1bcbb0a9 OSXHelpers::CIOPollingHelper::Run() + 41
5 libtier0_s.dylib 0x19e6cb27 SteamThreadTools::CThread::ThreadProc(void*) + 309
6 libSystem.B.dylib 0x90819259 _pthread_start + 345
7 libSystem.B.dylib 0x908190de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x907ebafa mach_msg_trap + 10
1 libSystem.B.dylib 0x907ec267 mach_msg + 68
2 com.apple.CoreFoundation 0x981ee2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x981ed3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x981ed1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x93f83224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x93f4a4c4 -[NSThread main] + 45
7 com.apple.Foundation 0x93f4a474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 11: com.apple.CFSocket.private
0 libSystem.B.dylib 0x9080aac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9822dc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x90819259 _pthread_start + 345
3 libSystem.B.dylib 0x908190de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x907ebb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x908196e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x908485a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x9422b3ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x9422e3dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x9422bcda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x9422b571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x9422b488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x90819259 _pthread_start + 345
9 libSystem.B.dylib 0x908190de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x18589ee0 ebx: 0x1ae9fc6c ecx: 0x01ede93c edx: 0x00000000
edi: 0x001182b0 esi: 0x00400fd0 ebp: 0xbffff468 esp: 0xbffff430
ss: 0x0000001f efl: 0x00010286 eip: 0x1ae9fc6d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000005c4
Binary Images:
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0x1a800000 - 0x1b4b3fcb +com.adobe.AIR ??? (2.7.0.19480) <C5D92579-B4DE-13CE-32F9-23A07A92656B> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x1b668000 - 0x1c04cf93 +steamclient.dylib ??? (???) <4DEDF3B7-72C0-3FAA-B2DD-7A28F2FF877C> /Applications/Steam.app/Contents/MacOS/osx32/steamclient.dylib
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0x94e51000 - 0x94ee9fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x94eea000 - 0x94efaff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x94efb000 - 0x94efbff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94efc000 - 0x9503ffef com.apple.QTKit 7.7 (1787) <3B47A1A0-7AB5-C1C9-42DE-5993D1012D47> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95040000 - 0x950afff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x950b0000 - 0x950b3ff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x950b4000 - 0x950b4ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x950b5000 - 0x950b9ff7 libGIF.dylib ??? (???) <2123645B-AC89-C4E2-8757-85834CAE3DD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x950ba000 - 0x950deff7 libJPEG.dylib ??? (???) <EA97DEC5-6E16-B51C-BF55-F6E8D23526AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x950df000 - 0x9515ffeb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x95160000 - 0x95186ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x95187000 - 0x9518fff7 com.apple.DisplayServicesFW 2.3.3 (289) <828084B0-9197-14DD-F66A-D634250A212E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x95190000 - 0x9564bff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9564c000 - 0x957cefe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x957cf000 - 0x9587dff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9587e000 - 0x9587eff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9587f000 - 0x958c6ffb com.apple.CoreMediaIOServices 140.0 (1496) <DA152F1C-8EF4-4F5E-6D60-82B1DC72EF47> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/CoreMediaIOSer vices
0x958dd000 - 0x958fefe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x958ff000 - 0x95904ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x95ae4000 - 0x95ae4ff7 com.apple.quartzframework 1.5 (1.5) <4EE8095D-5E47-1EB6-3A8A-6ECE3BEC8647> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x95ae5000 - 0x95b28ff7 libGLU.dylib ??? (???) <FB26DD53-03F4-A7D7-8804-EBC5B3B37FA3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95b50000 - 0x95b95ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x95b96000 - 0x95c61fef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x96305000 - 0x96407fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x96408000 - 0x96465ff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x96466000 - 0x96469ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x964d9000 - 0x9653dffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x9653e000 - 0x96542ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9654b000 - 0x96d3a557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x96d66000 - 0x96d6aff7 libGFXShared.dylib ??? (???) <801B2C2C-1692-475A-BAD6-99F85B6E7C25> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x96d6b000 - 0x96d93ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <315D97C2-4E1F-A95F-A759-4A3FA5639E75> /usr/lib/libxslt.1.dylib
0x9708e000 - 0x974a4ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x974a5000 - 0x974a5ff7 com.apple.Carbon 150 (152) <B7AA34BE-057A-4A6B-A535-792AC1015F8E> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x974a6000 - 0x974d9fff libTrueTypeScaler.dylib ??? (???) <0F04DAC3-829A-FA1B-E9D0-1E9505713C5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x974e6000 - 0x97508fef com.apple.DirectoryService.Framework 3.6 (621.11) <CA979EAC-9537-43B6-CD69-C144ACB75E09> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x9750c000 - 0x97941ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <5E2D2283-57DE-9A49-1DB0-CD027FEFA6C2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x97942000 - 0x97982ff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x97983000 - 0x9798dfe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x97995000 - 0x979a1ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x979a2000 - 0x979e5ff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x97a39000 - 0x97a77ff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97a78000 - 0x97a89ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x97a8a000 - 0x97b8bfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <C75F921C-F027-6372-A0A1-EDB8A6234331> /usr/lib/libxml2.2.dylib
0x97bd0000 - 0x97ef0ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x97fc3000 - 0x97fd7ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x97fd8000 - 0x97ff0ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x97ff1000 - 0x97ffbffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x97ffc000 - 0x98005ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98006000 - 0x9804aff3 com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9804b000 - 0x9804cff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <0EC4EEFF-477E-908E-6F21-ED2C973846A4> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPanel
0x9804d000 - 0x98087ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
0x98167000 - 0x98168ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <838E1760-F7D9-3239-B3A8-20E25EFD1379> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98169000 - 0x98169ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9816a000 - 0x981b0ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x981b1000 - 0x9832cfe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x983ac000 - 0x985d7ff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x985d8000 - 0x985d8ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x985d9000 - 0x98647ff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x98744000 - 0x987ecffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x987ed000 - 0x988cdfe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x989d5000 - 0x98bb7fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x98bb8000 - 0x98ce6fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98d12000 - 0x995f5ff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x995f6000 - 0x9963afe7 com.apple.Metadata 10.6.3 (507.15) <460BEF23-B89F-6F4C-4940-45556C0671B5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x9963b000 - 0x99649fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x99664000 - 0x996adfe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x997df000 - 0x997e2fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x997e3000 - 0x997fffe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x9980e000 - 0x998abfe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x998ac000 - 0x998aeff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99906000 - 0x99981fff com.apple.AppleVAFramework 4.10.27 (4.10.27) <BFD2D1CA-535C-F16F-0EB5-04905ABD65CF> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x99982000 - 0x999bfff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x999c0000 - 0x999c3ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x999e3000 - 0x99d07fef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x99d08000 - 0x9a073ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9a28d000 - 0x9a3baffb com.apple.MediaToolbox 0.484.60 (484.60) <A7FE2739-64A7-40EB-A6E7-69FBCE3C87D4> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x9a3bb000 - 0x9a3fdff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9a42f000 - 0x9a531fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
0x9a532000 - 0x9a58cfe7 com.apple.CorePDF 1.4 (1.4) <78A1DDE1-1609-223C-A532-D282DC5E0CD0> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9a5d3000 - 0x9a68bfeb libFontParser.dylib ??? (???) <D57D3834-9395-FD58-092A-49B3708E8C89> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x9a6c3000 - 0x9a7b7ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <9EC28185-D26F-533F-90C4-FBAA13A15947> /usr/lib/libiconv.2.dylib
0x9a7c0000 - 0x9aa25feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9ab5b000 - 0x9ab76ff7 libPng.dylib ??? (???) <25DF2360-BFD3-0165-51AC-0BDAF7899DEC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 8 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Microsoft® Comfort Mouse 4500, 0x045e (Microsoft Corporation), 0x076c, 0xfa130000 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Microsoft Natural Keyboard Elite, 0x045e (Microsoft Corporation), 0x000b, 0xfd130000 / 5
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3I just finished testing on a second machine running OSX Snow Leopard (10.6.8). The hard crash occurs 100% of the time and happens at
the same location (program counter changes).
Any help would be greatly appreciated!
Process: AppTest (Dev) [887]
Path: /Users/lpa/Downloads/-Dev/AppTest_Dev(CPU).app/Contents/MacOS/AppTest (Dev)
Identifier: AppTest.Dev
Version: 1.0.0 (???)
Code Type: X86 (Native)
Parent Process: launchd [329]
Date/Time: 2012-01-10 16:05:05.541 -0800CPU
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 269013 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 9839AC45-25DF-4887-A723-38503012202B
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000a54
Crashed Thread: 0 MainThrd Dispatch queue: com.apple.main-thread
Thread 0 Crashed: MainThrd Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x17d35701 XC_Transform_Combine + 2863151
1 com.adobe.AIR 0x17ad0937 XC_Transform_Combine + 352869
2 com.apple.AppKit 0x9781ce4e -[NSWindow sendEvent:] + 6563
3 com.adobe.AIR 0x01401356 0x1000000 + 4199254
4 com.apple.AppKit 0x9773531f -[NSApplication sendEvent:] + 5683
5 com.adobe.AIR 0x013f1dc7 0x1000000 + 4136391
6 com.apple.AppKit 0x976c9253 -[NSApplication run] + 917
7 com.adobe.AIR 0x010088ea 0x1000000 + 35050
8 com.adobe.AIR 0x01008c30 0x1000000 + 35888
9 AppTest.Dev 0x00002f23 RuntimeAppMain(char const*, int) + 371
10 AppTest.Dev 0x0000253e start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x994f0382 kevent + 10
1 libSystem.B.dylib 0x994f0a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x994eff59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x994efcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x994ef781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x994ef5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x994f7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x994f775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x994f93f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x994f7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x994f775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x994f93f8 pthread_cond_wait$UNIX2003 + 73
3 com.adobe.AIR 0x01576a99 0x1000000 + 5728921
4 com.adobe.AIR 0x013b5000 0x1000000 + 3887104
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x994f7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x994f775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x994f72b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.adobe.AIR 0x01576ac5 0x1000000 + 5728965
4 com.adobe.AIR 0x015b628a 0x1000000 + 5989002
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x994f7aa2 __semwait_signal + 10
1 libSystem.B.dylib 0x994f775e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x994f72b1 pthread_cond_timedwait$UNIX2003 + 72
3 com.adobe.AIR 0x01576ac5 0x1000000 + 5728965
4 com.adobe.AIR 0x016e70b9 0x1000000 + 7237817
5 com.adobe.AIR 0x01576b69 0x1000000 + 5729129
6 com.adobe.AIR 0x01576be3 0x1000000 + 5729251
7 com.adobe.AIR 0x01576c7e 0x1000000 + 5729406
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 6: MainThrd
0 libSystem.B.dylib 0x994f0382 kevent + 10
1 steamclient.dylib 0x18f34472 OSXHelpers::CIOPollingHelper::RealRun() + 244
2 libtier0_s.dylib 0x19691433 CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 1992
3 libtier0_s.dylib 0x1969175c CatchAndWriteMiniDumpForVoidPtrFn + 78
4 steamclient.dylib 0x18f340a9 OSXHelpers::CIOPollingHelper::Run() + 41
5 libtier0_s.dylib 0x19694b27 SteamThreadTools::CThread::ThreadProc(void*) + 309
6 libSystem.B.dylib 0x994f7259 _pthread_start + 345
7 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x994c9afa mach_msg_trap + 10
1 libSystem.B.dylib 0x994ca267 mach_msg + 68
2 com.apple.CoreFoundation 0x9026c2df __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9026b3c4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9026b1f1 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x95554224 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x9551b4c4 -[NSThread main] + 45
7 com.apple.Foundation 0x9551b474 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x994e8ac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x902abc53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x994f7259 _pthread_start + 345
3 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x994c9b5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x994f76e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x995265a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.audio.CoreAudio 0x914d13ab CAGuard::WaitFor(unsigned long long) + 219
4 com.apple.audio.CoreAudio 0x914d43dd CAGuard::WaitUntil(unsigned long long) + 289
5 com.apple.audio.CoreAudio 0x914d1cda HP_IOThread::WorkLoop() + 1892
6 com.apple.audio.CoreAudio 0x914d1571 HP_IOThread::ThreadEntry(HP_IOThread*) + 17
7 com.apple.audio.CoreAudio 0x914d1488 CAPThread::Entry(CAPThread*) + 140
8 libSystem.B.dylib 0x994f7259 _pthread_start + 345
9 libSystem.B.dylib 0x994f70de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x994ef412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x994ef9a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x994ef5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x17d356f5 ecx: 0x00178ce0 edx: 0x00178ce0
edi: 0x00000001 esi: 0x00000000 ebp: 0xbffff138 esp: 0xbffff120
ss: 0x0000001f efl: 0x00010282 eip: 0x17d35701 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000a54
Binary Images:
0x1000 - 0x6ff7 +AppTest.Dev 1.0.0 (???) <D920CDDC-786F-8CDA-0B9C-0758C0E7C0BB> /Users/lpa/Downloads/AppTest-Dev/AppTest_Dev(CPU).app/Contents/MacOS/AppTest (Dev)
0x200000 - 0x2b5fe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x1000000 - 0x2116fc7 +com.adobe.AIR ??? (3.1.0.4880) <AB2E4804-CA8F-B8C0-AE11-B52400555F22> /Users/lpa/Downloads/AppTest-Dev/AppTest_Dev(CPU).app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x24c5000 - 0x2532fff +com.DivXInc.DivXDecoder 6.6.0 (6.6.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x25c7000 - 0x2603fe3 com.apple.QuickTimeFireWireDV.component 7.6.6 (1787) <D20581EB-375E-4266-24B7-CBF062B819E6> /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireD V
0x260f000 - 0x2619ff7 com.apple.IOFWDVComponents 1.9.9 (1.9.9) <5B4E7BD7-EF5A-2F5C-DF8E-3D4A7B59F779> /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComponents
0x2623000 - 0x264dffb com.apple.QuickTimeIIDCDigitizer 7.6.6 (1787) <08BA35D5-E880-CA1A-15B3-7590B31D22B6> /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/QuickTimeIIDCDi gitizer
0x2655000 - 0x2671ff7 +com.google.talk.camera 2.5.6.4871 (2.5.6.4871) <9340666A-B51A-5542-E37F-07689B68A2BB> /Library/QuickTime/Google Camera Adapter 0.component/Contents/MacOS/Google Camera Adapter 0
0x267c000 - 0x2698ff7 +com.google.talk.camera 2.5.6.4871 (2.5.6.4871) <D040EB0F-A9A9-62D1-4EE2-603550CEA7C9> /Library/QuickTime/Google Camera Adapter 1.component/Contents/MacOS/Google Camera Adapter 1
0x26a3000 - 0x26a4ff7 +com.manycamllc.ManyCamVideoDigitizer_RGB 0.0.11 (0.0.11) <1064E315-0ECE-4AA0-1CE5-B8C15144E444> /Library/QuickTime/ManyCamVDig_RGB.component/Contents/MacOS/ManyCamVDig_RGB
0x2765000 - 0x2766ff7 +com.manycamllc.ManyCamVideoDigitizer_YCbCr 0.0.11 (0.0.11) <F96DD8FC-E3CA-F2A6-385B-D03BB262C887> /Library/QuickTime/ManyCamVDig_YCbCr.component/Contents/MacOS/ManyCamVDig_YCbCr
0x27ee000 - 0x27f2ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <E9CB576C-283B-1DB2-0C69-E7C914BD7922> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugIn.bundle/C ontents/MacOS/AudioIPCPlugIn
0x13d5b000 - 0x13dabff3 com.apple.QuickTimeUSBVDCDigitizer 2.7.0 (2.7.0) <54EC6923-7CC6-3E35-92E3-8549393EFF3D> /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/QuickTimeUSBV DCDigitizer
0x13db6000 - 0x13dbcff7 com.apple.audio.AppleHDAHALPlugIn 2.0.5 (2.0.5f14) <38E3C1A4-84E4-C105-B55F-8FC4C154036D> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x13dc9000 - 0x13f42ff7 GLEngine ??? (???) <64C74F67-44B5-7DEF-CCA6-C8A9FF9BB60A> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x13f74000 - 0x14379fe7 libclh.dylib 3.1.1 C (3.1.1) <15AD52DD-FC3F-305E-5C31-699329E8FDE1> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x14445000 - 0x14469fe7 GLRendererFloat ??? (???) <AD081A9B-1424-1F17-3C68-9803EBA37E8D> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFl oat
0x168c8000 - 0x168cdffb +libsteam_api.dylib ??? (???) <745BEBC1-2DC4-3EA6-AA16-31843186E087> /Users/lpa/Downloads/AppTest-Dev/AppTest_Dev(CPU).app/Contents/Resources/META-INF/AIR/ext ensions/net.backbeat/META-INF/ANE/MacOS-x86/Steam.framework/Versions/A/libsteam_api.dylib
0x179ac000 - 0x179cdffb +net.backbeat.Steam 1.0 (1) <C27CBBEA-E549-3FCA-A43A-F3E284DBB3CF> /Users/lpa/Downloads/AppTest-Dev/AppTest_Dev(CPU).app/Contents/Resources/META-INF/AIR/ext ensions/net.backbeat/META-INF/ANE/MacOS-x86/Steam.framework/Steam
0x179fe000 - 0x1853bfc7 +com.adobe.AIR ??? (2.5.1.17730) <04793A7B-555C-E8B4-BA1F-1BDD5DADBA43> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR
0x188e1000 - 0x192c5f93 +steamclient.dylib ??? (???) <4DEDF3B7-72C0-3FAA-B2DD-7A28F2FF877C> /Applications/Steam.app/Contents/MacOS/osx32/steamclient.dylib
0x19655000 - 0x1967efff com.apple.audio.OpenAL 1.4 (1.4) <CDC6D2B8-3DCA-E511-2250-75567E4C94BD> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL
0x1968c000 - 0x196a8feb +libtier0_s.dylib ??? (???) <C746E7EE-4CDF-3211-9614-46AA8A394258> /Applications/Steam.app/Contents/MacOS/osx32/libtier0_s.dylib
0x196b8000 - 0x196daff3 +libvstdlib_s.dylib ??? (???) <4C5AB872-4056-321E-9175-E349247AA777> /Applications/Steam.app/Contents/MacOS/osx32/libvstdlib_s.dylib
0x196f4000 - 0x196fcfff +crashhandler.dylib ??? (???) <36D667EE-742D-3EC1-AEC9-30994F9D0003> /Applications/Steam.app/Contents/MacOS/osx32/crashhandler.dylib
0x19707000 - 0x1970effb +com.googlecode.google-breakpad ??? (1.0) <8F8F4F53-3EC5-9C24-6A23-3CBD1EC00467> /Applications/Steam.app/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A/Breakpad
0x19719000 - 0x1972afe7 +breakpadUtilities.dylib ??? (???) <ADC39D57-1087-FD87-0DEA-BDBBE85047F0> /Applications/Steam.app/Contents/MacOS/Frameworks/Breakpad.framework/Versions/A/Resources /breakpadUtilities.dylib
0x19900000 - 0x19b9cffb +libsteam.dylib ??? (???) <4B33F487-9A19-3F9E-AAC9-103BBD9C91C7> /Applications/Steam.app/Contents/MacOS/osx32/libsteam.dylib
0x70000000 - 0x700cbfff com.apple.audio.units.Components 1.6.5 (1.6.5) <E50D0989-0609-EAF7-3B3B-B10D7847BAA5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8f0c6000 - 0x8f811fff com.apple.GeForceGLDriver 1.6.36 (6.3.6) <3BB341B6-11A7-38AD-10A3-F89506FD40D4> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90003000 - 0x9022eff3 com.apple.QuartzComposer 4.2 ({156.30}) <2C88F8C3-7181-6B1D-B278-E0EE3F33A2AF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x9022f000 - 0x903aafe7 com.apple.CoreFoundation 6.6.6 (550.44) <F88C95CD-1264-782D-A1F5-204739847E93> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x903ab000 - 0x90459ff3 com.apple.ink.framework 1.3.3 (107) <57B54F6F-CE35-D546-C7EC-DBC5FDC79938> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x904f1000 - 0x90510ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9051f000 - 0x91474ffb com.apple.QuickTimeComponents.component 7.6.6 (1787) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
0x914b1000 - 0x9152bfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9152c000 - 0x9156eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9156f000 - 0x915ddff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x91619000 - 0x91ad4ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x91ad5000 - 0x91c03fe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x91c10000 - 0x92026ff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x92027000 - 0x92129fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitIO.frame work/Versions/A/MeshKitIO
0x9212a000 - 0x92136ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x92141000 - 0x92235ff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <9EC28185-D26F-533F-90C4-FBAA13A15947> /usr/lib/libiconv.2.dylib
0x92242000 - 0x92269ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9226a000 - 0x9226eff7 libGIF.dylib ??? (???) <2123645B-AC89-C4E2-8757-85834CAE3DD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x9226f000 - 0x9231ffe3 com.apple.QuickTimeImporters.component 7.6.6 (1787) <B44DD024-3C2A-6A3A-2C94-EBF0CBA06067> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
0x9261a000 - 0x92660ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x9283e000 - 0x9286fff7 libGLImage.dylib ??? (???) <0EE86397-A867-0BBA-E5B1-B800E43FC5CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x92870000 - 0x92876fe7 com.apple.CommerceCore 1.0 (9.1) <521D067B-3BDA-D04E-E1FA-CFA526C87EB5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x92882000 - 0x92882ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x928c4000 - 0x928d8fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x928d9000 - 0x928dffff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x928e0000 - 0x928e3ffb com.apple.help 1.3.2 (41.1) <8AC20B01-4A3B-94BA-D8AF-E39034B97D8C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x928e4000 - 0x92ac6fff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Vers ions/A/ImageKit
0x92b03000 - 0x92babffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x92bac000 - 0x92bafff7 libCoreVMClient.dylib ??? (???) <F58BDFC1-7408-53C8-0B08-48BA2F25CA43> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x92bb0000 - 0x92bedff7 com.apple.CoreMedia 0.484.60 (484.60) <8FAB137D-682C-6DEC-5A15-F0029A5B226F> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x92c5f000 - 0x92d2afef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x92d2b000 - 0x92d2efe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x92d2f000 - 0x92d6dff7 com.apple.QuickLookFramework 2.3 (327.6) <66955C29-0C99-D02C-DB18-4952AFB4E886> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
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0x9a0cb000 - 0x9a187fff com.apple.ColorSync 4.6.6 (4.6.6) <7CD8B191-039A-02C3-EA5E-4194EC59995B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x9a188000 - 0x9a193ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a194000 - 0x9a1c7ff7 com.apple.AE 496.5 (496.5) <BF9673D5-2419-7120-26A3-83D264C75222> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9a1fe000 - 0x9a213fff com.apple.ImageCapture 6.1 (6.1) <B909459A-EAC9-A7C8-F2A9-CD757CDB59E8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9a8d3000 - 0x9a970fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x9a971000 - 0x9aa4bfff com.apple.DesktopServices 1.5.11 (1.5.11) <800F2040-9211-81A7-B438-7712BF51DEE3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9aa4c000 - 0x9aa91ff7 com.apple.ImageCaptureCore 1.1 (1.1) <F54F284F-0B81-0AFA-CE47-FF797A6E05B0> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9aa92000 - 0x9aac2ff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x9aac3000 - 0x9ab7cfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,1, BootROM MBP51.007E.B05, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS723232L9SA62, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
SCSI Device: SCSI Target Device @ 0
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3 -
Adobe Illustrator will not launch when Flash is running
A few of our users have reported that once Flash is running Adobe Illustrator will not launch. We are moving from Windows XP SP2 to Windows XP SP3. The version of both Illustrator and Flash is CS2 (will be upgraded later to CS3).
This used to work on SP2 - anyone can give some hints on this?Nobody ever solved this
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Illustrator crashes at launch on Mac OS X 10.9!!
Please some one help meeeee.. i have brand new iMac 27... i can't use illustrator since 2 months...Illustrator crashes at launch on Mac OS X 10.9!!
Can you please share the crash thread Thread 0 from the crash log dialog which get displayed when Illustrator crashes ?
With Best Regards,
Raghuveer -
Adobe illustrator crashes right after I Close the tutroial window!! Help!
Adobe illustrator crashes right after I close the tutroial window!! Help!
I just purchased illustrator after my trial period. It wont run! And have resinstalled several times. Cleared my font cache. cleaned my registry. Tried logging as a diffferent user.
Im on windows 7
I need this to work now!! I have a deadline for a project and this damn program wont work now. WTF Adobe. I'm screwed.!!
Help me please now asap!This can be caused by a permissions problem with AI being unable to write the Preferences file to the proper folder. You can try running the program as an administrator.
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SO! my adobe illustrator crashes, what?
so my adobe illustrator crashes every time I click file and I am not sure why... I have reinstalled the illustrator and still have the same problem ps I have a PC BUT ITS NEW SO... also I have paid for the illustrator so I am not sure what is going on get back to me
Need Helps
MandaDid it ever work? If so, try a System Restore to a point it did.
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I've downloaded the trial of Adobe Illustrator to teach myself some of the basics before looking into buying the software. Everytime I place an image and then try and shrink it to fit the 7.5 x 4.75 inch ad I am creating, Illustrator crashes. What am I doing wrong?
CS6 Tryout
OS X
File > New > 7.5 inches wide x 4.75 inches high
Place > jpg on my desktop
Shift + holding the mouse to resize
Adobe Illustrator crashes and I get the following error:
Adobe Illustrator crashes and I -
HT2486 address book 4.1.2 is not launching with snow leopard 10.6.8
address book 4.1.2 is not launching with snow leopard 10.6.8
MIght be corrupted preferences ...
Go to ~/Library/Preferences
Move the com.apple.AddressBook.plist file from the Preferences folder to the Trash.
Try launching Address Book ..
~ (Tilde) character represents the Home folder. -
Illustrator crash al launch yosemite 10.10
illustrator crash at launch on Yosemite any idea why? i reinstalled software and update java but still doesn´t works. Help please
me too upgrede to Tosemite and already update the Java RE, keep the same problem,
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Hi,
I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file.
Please help me. Thanks in advance.Hi Monika,
I have downloaded the script to load the multiple page of pdf file.
I tried loading the multiple page PDF file via File Menu -> Scripts -> Other Script...
After executing the script file -> Browse and enter the page number - > OK
The PDF file is looks like created from word document. There are total 120 pages in this file.
PDF file size is 20 MB.
I'm still searching for the solutions. Please help me.
Thanks,
Lavprasad -
Illustrator crashes at launch asking for PDF Format.aip. What I have to do?
Illustrator crashes at launch asking for PDF Format.aip. What I have to do?
In this case just uninstalling illustrator and reinstalling Ai will solve the issue.
We have observed on some user machine that due to some environmental issues 17.1 update could not overwrite few files.
Sanjay. -
Illustrator CS4 will not launch under Snow Leopard
Hi there,
I've just done a clean install of Snow Leopard on my Mac. Here's what I did.
1) Installed Snow Leopard 10.6
2) Installed all OS X updates (including 10.6.1)
3) Installed Quark Xpress 8.12
4) Installed Adobe CS4 Design Standard
5) Installed all Adobe updates (no updates related to Illustrator)
6) Installed Extensis Suitcase Fusion 2 (v13.2.1)
Photoshop launches fine.
When I launch Illustrator it crashes just after the splash screen appears.
Any ideas please?
Can't find anything on web really - if can't get an answer soon then I'll have to go back to Leopard .
Thanks,
Mike.I would suspect Suitcase and perhaps a corrupt font might be causing this issue and the data base is now corrupt.
However before really pointing the finger at any software try this remove all unessential fonts then
do this
first quite Illustrator and then;
I would go to Users/username/Library/preferences/Adobe Illustrator CS4 Settings folder and trash that settings folder.
then see if Illustrator is running fine. If not try a new user account if it is running fine under a new user then I would think it is font data base.
Maybe you are looking for
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Calling DB connection from another class
Hi I am trying to create a method in another class to call another method that checks for userid in DB? What is the best way to set this up? I.e. calling method? //calling method below line private boolean setuserExist(String username) { else re
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How do I get my controls and indicators to clear after each run of the VI?
I am using LabVIEW for my Senior Design Project in EET for Purdue University-Indianapolis. After each run of my VI, I want the controls and indicators to go back to their default state (cleared). I don't see an option for this. For example, I have a
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Comparison of Date to select records
Hi All, I am using ODI interface to select few records from an Oracle table which have their column "creation_dt" greater than a specific date. But i am facing error while executing it. I will explain you the steps i follow: 1. Created 2 variables of
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ORA-29540 during full database export
Hi, Anyone encounter this error ORA-29540 during full database export. Have check out the web site for solution. Have check that the init file compatible is set to 8.1.0, the public synonym dba_java is been removed. However after the above remedies,
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Problema con exportacion a adobe media encore
Hola amigos, Tengo este pequeno problema cuando tengo ya finalizado mi trabajo en Premiere y quiero exportar por adobe media encore mi proyecto para poder quemarlo en un DVD por el adobe Encore, algunas veces exporta solo el audio lo cual esta mal y