Adobe illustrator crashes right after I Close the tutroial window!! Help!
Adobe illustrator crashes right after I close the tutroial window!! Help!
I just purchased illustrator after my trial period. It wont run! And have resinstalled several times. Cleared my font cache. cleaned my registry. Tried logging as a diffferent user.
Im on windows 7
I need this to work now!! I have a deadline for a project and this damn program wont work now. WTF Adobe. I'm screwed.!!
Help me please now asap!
This can be caused by a permissions problem with AI being unable to write the Preferences file to the proper folder. You can try running the program as an administrator.
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Process: Final Cut Pro [2393]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Identifier: com.apple.FinalCut
Version: 10.1.2 (249514)
Build Info: ProEditor-24951004038000000~1
App Item ID: 424389933
App External ID: 593434168
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: Final Cut Pro [2393]
User ID: 501
Date/Time: 2014-07-19 16:03:32.477 -0700
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 3676AE60-6125-CBB0-73BD-9D4817480D43
Sleep/Wake UUID: 248AB3AC-3D58-4B33-9E01-3E56335A6A70
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9779325c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8f5d0e75 objc_exception_throw + 43
2 CoreFoundation 0x00007fff97654487 -[__NSArrayM insertObject:atIndex:] + 951
3 Flexo 0x0000000103a1d8b5 -[FFBKEffectLibraryFolder initWithEffectType:genre:isSubcategoryAll:] + 1381
4 Flexo 0x00000001037cf9ba -[FFBKEffectLibraryProvider updateBrowserContents:] + 234
5 Flexo 0x00000001039064b2 -[FFContentBrowserModule updateBrowserContents:clearSearchString:] + 290
6 Final Cut Pro 0x0000000102df2239 -[PEMediaBrowserContainerModule setBrowserMode:] + 377
7 Final Cut Pro 0x0000000102dff518 -[PEToolbarModule revealMediaBrowserModeFromTag:] + 264
8 AppKit 0x00007fff949b9260 -[NSApplication sendAction:to:from:] + 327
9 ProKit 0x00000001030fde31 -[NSProApplication sendAction:to:from:] + 101
10 Flexo 0x00000001036d0268 -[FFApplication sendAction:to:from:] + 328
11 AppKit 0x00007fff949b90de -[NSControl sendAction:to:] + 86
12 AppKit 0x00007fff94a05c4d -[NSCell _sendActionFrom:] + 128
13 AppKit 0x00007fff94a3795c -[NSSegmentedCell _sendActionFrom:] + 49
14 AppKit 0x00007fff94a1f655 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2316
15 AppKit 0x00007fff94a372cd -[NSSegmentedCell trackMouse:inRect:ofView:untilMouseUp:] + 1197
16 ProKit 0x000000010318c241 -[NSProSegmentedCell trackMouse:inRect:ofView:untilMouseUp:] + 358
17 AppKit 0x00007fff94a1e13d -[NSControl mouseDown:] + 706
18 AppKit 0x00007fff9499fa58 -[NSWindow sendEvent:] + 11296
19 ProKit 0x00000001031209a4 -[NSProWindow sendEvent:] + 236
20 AppKit 0x00007fff9493e5d4 -[NSApplication sendEvent:] + 2021
21 ProKit 0x00000001030fed29 -[NSProApplication sendEvent:] + 129
22 Flexo 0x00000001036d0514 -[FFApplication sendEvent:] + 548
23 AppKit 0x00007fff9478e9f9 -[NSApplication run] + 646
24 ProKit 0x00000001030ff5d5 NSProApplicationMain + 333
25 Final Cut Pro 0x0000000102dab08b main + 1355
26 libdyld.dylib 0x00007fff8ec2c5fd start + 1
27 ??? 0x0000000000000001 0x0 + 1
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d04e866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff9668c35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff962eab1a abort + 125
3 com.apple.Flexo 0x0000000103e65dc2 FFApplicationHandleExceptionThatShouldNotBeIgnored + 354
4 com.apple.Flexo 0x00000001036d02a5 -[FFApplication sendAction:to:from:] + 389
5 com.apple.AppKit 0x00007fff949b90de -[NSControl sendAction:to:] + 86
6 com.apple.AppKit 0x00007fff94a05c4d -[NSCell _sendActionFrom:] + 128
7 com.apple.AppKit 0x00007fff94a3795c -[NSSegmentedCell _sendActionFrom:] + 49
8 com.apple.AppKit 0x00007fff94a1f655 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2316
9 com.apple.AppKit 0x00007fff94a372cd -[NSSegmentedCell trackMouse:inRect:ofView:untilMouseUp:] + 1197
10 com.apple.prokit 0x000000010318c241 -[NSProSegmentedCell trackMouse:inRect:ofView:untilMouseUp:] + 358
11 com.apple.AppKit 0x00007fff94a1e13d -[NSControl mouseDown:] + 706
12 com.apple.AppKit 0x00007fff9499fa58 -[NSWindow sendEvent:] + 11296
13 com.apple.prokit 0x00000001031209a4 -[NSProWindow sendEvent:] + 236
14 com.apple.AppKit 0x00007fff9493e5d4 -[NSApplication sendEvent:] + 2021
15 com.apple.prokit 0x00000001030fed29 -[NSProApplication sendEvent:] + 129
16 com.apple.Flexo 0x00000001036d0514 -[FFApplication sendEvent:] + 548
17 com.apple.AppKit 0x00007fff9478e9f9 -[NSApplication run] + 646
18 com.apple.prokit 0x00000001030ff5d5 NSProApplicationMain + 333
19 com.apple.FinalCut 0x0000000102dab08b main + 1355
20 libdyld.dylib 0x00007fff8ec2c5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d04f662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9739e421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff9739e136 _dispatch_mgr_thread + 52
Thread 2:: com.apple.ProGL.object-deletion
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc3b _pthread_cond_wait + 727
2 com.apple.progl.framework 0x0000000105407490 (anonymous namespace)::threadFunc(void*) + 71
3 com.apple.procore.framework 0x0000000102f2a03f PCThread::startup(void*) + 29
4 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 3:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff8e46d930 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff8e4647d8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.proapps.MIO 0x0000000104ee0dcd -[PluginLockPair scanPaths] + 189
5 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 4:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff8e46d930 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff8e4647d8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.proapps.MIO 0x0000000104ee0dcd -[PluginLockPair scanPaths] + 189
5 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 5:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff8e46d930 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff8e4647d8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.proapps.MIO 0x0000000104ee0dcd -[PluginLockPair scanPaths] + 189
5 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 6:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff8e46d930 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff8e4647d8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.proapps.MIO 0x0000000104ee0dcd -[PluginLockPair scanPaths] + 189
5 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 7:: MIO Mounting Thread
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff8e46d930 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff8e4647d8 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.proapps.MIO 0x0000000104ee0dcd -[PluginLockPair scanPaths] + 189
5 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 8:: com.apple.dvdplayback-DDPTask
0 libsystem_kernel.dylib 0x00007fff8d04aa56 semaphore_wait_trap + 10
1 com.apple.AVCHDPlugin 0x000000012ce49787 semaphore_wait(viona_semaphore_t*) + 39
2 com.apple.AVCHDPlugin 0x000000012ce54fba WinPortServer::ProcessMessages() + 90
3 com.apple.AVCHDPlugin 0x000000012ce053d8 0x12cda3000 + 402392
4 com.apple.AVCHDPlugin 0x000000012ce49d52 ST20Thread::Run(PThreadRunParams*) + 34
5 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d04aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d049d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff976b5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff976b5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff976b4e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9493b05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 10:: com.apple.coremedia.scheduledfileio
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc3b _pthread_cond_wait + 727
2 com.apple.CoreMedia.ProAppsSupport 0x000000010308bc37 WaitOnCondition + 11
3 com.apple.CoreMedia.ProAppsSupport 0x000000010308ba4b FigSemaphoreWaitRelative + 133
4 com.apple.CoreMedia.ProAppsSupport 0x0000000103086d0e FigScheduledFileIOThread + 141
5 com.apple.CoreMedia.ProAppsSupport 0x000000010308c58b figThreadMain + 382
6 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 11:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8d04e746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff9668e779 _pthread_mutex_lock + 372
2 com.apple.Helium.HeliumRender 0x0000000106e1d202 hg_pthread_loop(void*) + 98
3 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 12:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8d04e746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff9668e779 _pthread_mutex_lock + 372
2 com.apple.Helium.HeliumRender 0x0000000106e1d202 hg_pthread_loop(void*) + 98
3 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 13:: com.apple.helium-unit
0 libsystem_kernel.dylib 0x00007fff8d04e746 __psynch_mutexwait + 10
1 libsystem_pthread.dylib 0x00007fff9668e779 _pthread_mutex_lock + 372
2 com.apple.Helium.HeliumRender 0x0000000106e1d202 hg_pthread_loop(void*) + 98
3 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
4 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
5 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 14:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d04aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d049d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff976b5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff976b5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff976b4e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8e49c967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8e49c76b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 15:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d04e9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff97701a03 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 16:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8d04e716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff9668dc77 _pthread_cond_wait + 787
2 com.apple.CoreVideo 0x00007fff90097464 CVDisplayLink::waitUntil(unsigned long long) + 244
3 com.apple.CoreVideo 0x00007fff90096998 CVDisplayLink::runIOThread() + 496
4 com.apple.CoreVideo 0x00007fff9009678f startIOThread(void*) + 147
5 libsystem_pthread.dylib 0x00007fff9668b899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9668b72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff9668ffc9 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8d04ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9668cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9668ffb9 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8d04ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9668cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9668ffb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d04ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff9668cf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff9668ffb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7bfd0310 rcx: 0x00007fff5ce56f98 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5ce56fc0 rsp: 0x00007fff5ce56f98
r8: 0x0000000008000100 r9: 0x0000000000000000 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff8f5c8080 r13: 0x00007fff7bd22d80 r14: 0x0000000000000006 r15: 0x0000608000c50440
rip: 0x00007fff8d04e866 rfl: 0x0000000000000206 cr2: 0x0000000102edc048
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x102da8000 - 0x102e75ff7 com.apple.FinalCut (10.1.2 - 249514) <64976423-4D7F-38D6-878F-F0DCCC3314E4> /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
0x102f0d000 - 0x102ffffff com.apple.procore.framework (4.0.2 - 24722.0.38) <7AA85946-E7D4-3542-B4EA-59A746D6570D> /Applications/Final Cut Pro.app/Contents/Frameworks/ProCore.framework/Versions/A/ProCore
0x103069000 - 0x1030b2fff com.apple.CoreMedia.ProAppsSupport (1.0 - 1273.26) <DDC40274-F169-3E46-8751-48F7D6B5112E> /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x1030e3000 - 0x10333dff7 com.apple.prokit (8.0 - 5053) <1E45EDB0-9567-3C91-8D17-D53C53EDC6DE> /Applications/Final Cut Pro.app/Contents/Frameworks/ProKit.framework/Versions/A/ProKit
0x1034b9000 - 0x1046cfff7 com.apple.Flexo (1.0.0 - 24951.4.38) <F50C5CE3-1AFF-3F05-8893-B8C243C6D1B8> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/Flexo
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0x11dfb7000 - 0x11e415ff7 com.apple.music.apps.MAPlugInGUI (9.1.0 - 423.13) <82DDEB03-1520-3C03-B207-CBE459E5E4BA> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns/Audio/EDEL.bundl e/Contents/Frameworks/MAPlugInGUI.framework/Versions/A/MAPlugInGUI
0x11edef000 - 0x11edf1fff com.apple.music.apps.evoc.resources (9.1.0 - 279.8) <9E9F68E1-09BE-3D4C-BADA-DED1CCFD1C10> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns/Audio/EDEL.bundl e/Contents/Resources/evoc.res/Contents/MacOS/evoc
0x11edf7000 - 0x11edf9fff com.apple.music.apps.evp88.resources (9.1.0 - 279.8) <C59566F5-79D9-34D3-813E-3B7FC62F83ED> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns/Audio/EDEL.bundl e/Contents/Resources/evp88.res/Contents/MacOS/evp88
0x11edff000 - 0x11ee01ff7 com.apple.music.apps.mutapdel.resources (9.1.0 - 279.8) <7BE47C4F-058F-3765-93EC-D5F9C525FA27> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns/Audio/EDEL.bundl e/Contents/Resources/mutapdel.res/Contents/MacOS/mutapdel
0x11ee07000 - 0x11ee09fff com.apple.music.apps.sphere.resources (9.1.0 - 279.8) <487797D8-49D8-31E5-8ECA-95DB2171829E> /Applications/Final Cut Pro.app/Contents/Frameworks/Flexo.framework/Versions/A/PlugIns/Audio/EDEL.bundl e/Contents/Resources/sphere.res/Contents/MacOS/sphere
0x11ee0f000 - 0x11ee12fff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
0x12cd0e000 - 0x12cd16ff7 com.apple.ArchiveRADPlug (1.0 - 1045.6.11) <BEE989E0-5931-39B2-8491-FDBB73E024EA> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/Archive.RADPlug/Contents/MacOS/Archive
0x12cda3000 - 0x12cf99fff com.apple.AVCHDPlugin (2.1.0 - 1077.4.39) <05DF38F2-78D2-33CD-A703-4D3FC2FE355D> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/AVCHD.RADPlug/Contents/MacOS/AVCHD
0x12d105000 - 0x12d2f5fff com.apple.MPEG2RADPlug (1.0 - 1073.7.35) <AF037D91-C162-3742-BDC6-4A5E1F272ACC> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/MPEG2.RADPlug/Contents/MacOS/MPEG2
0x12d45f000 - 0x12d46fff7 com.apple.MPEG4RADPlug (1.0 - 1076.2.39) <FB458C7F-E0ED-3D64-852A-C7DCE2DAA646> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/MPEG4.RADPlug/Contents/MacOS/MPEG4
0x12d47e000 - 0x12d570ff7 com.apple.mobiledevice (710.5.73 - 710.5.73) <27761366-7A69-3245-8C37-E408BEF5B4FB> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
0x12d658000 - 0x12d684ff7 com.apple.P2Plugin (2.0.0 - 1022.8.97) <412805EC-6B8F-3EE7-AA14-C01F16B45D3F> /Applications/Final Cut Pro.app/Contents/PlugIns/RADPlugins/P2.RADPlug/Contents/MacOS/P2
0x12d813000 - 0x12d81afff com.apple.iLMBAperturePlugin (2.8.3 - 390.6) <89C582D7-14E9-3486-96B1-C10E8F6666A7> /Library/Application Support/iLifeMediaBrowser/*/iLMBAperturePlugin
0x12d82a000 - 0x12d8b5fff com.apple.cmio.DAL.ACD (7.0 - 7.0) <8EC839B0-E3DA-375A-9516-8F67D8254D0F> /Applications/Final Cut Pro.app/Contents/PlugIns/FCP-DAL/ACD.plugin/Contents/MacOS/ACD
0x12e43a000 - 0x12e460ffb com.apple.cmio.DAL.VDC-4.FCPX.Lion (407.0 - 4562) <0990D19F-A9E7-36E7-8A5C-26D1C13B1912> /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents /MacOS/VDC
0x13bf08000 - 0x13bf0cffd com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) <2EB88B27-FA19-3C0C-AA06-7FB8BC56694E> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x13bf94000 - 0x13c0e7fff com.apple.iLMBAperture31Plugin (2.8.3 - 390.6) <20AD601E-DA5B-306B-8431-ACF69BBBF2F8> /Library/Application Support/iLifeMediaBrowser/*/iLMBAperture31Plugin
0x13c528000 - 0x13c6c3ff7 com.apple.iLMBAperturePlugin2012 (2.8.3 - 390.6) <BE27EB85-820C-3458-A06D-6AF9B802D601> /Library/Application Support/iLifeMediaBrowser/*/iLMBAperturePlugin2012
0x13c7b9000 - 0x13c7b9ff7 com.apple.iLMBAppDefPlugin (2.8.3 - 390.6) <AFD65854-DD9E-32A1-BA0D-999679FF0943> /Library/Application Support/iLifeMediaBrowser/*/iLMBAppDefPlugin
0x13c7bd000 - 0x13c7c5ff7 com.apple.iLMBFinalCutPlugin (2.8.3 - 390.6) <9A0EE703-77F3-37E7-A596-4ECCAFC32203> /Library/Application Support/iLifeMediaBrowser/*/iLMBFinalCutPlugin
0x13c7cc000 - 0x13c7cdff7 com.apple.iLMBFolderPlugin (2.8.3 - 390.6) <CDF7EF29-0E6D-32F0-B871-08CB77ABB312> /Library/Application Support/iLifeMediaBrowser/*/iLMBFolderPlugin
0x13c7d2000 - 0x13c7d5ff7 com.apple.iLMBGarageBandPlugin (2.8.3 - 390.6) <88DD9F4B-2FCF-329A-947A-790AC39B8C61> /Library/Application Support/iLifeMediaBrowser/*/iLMBGarageBandPlugin
0x13c7da000 - 0x13c7e4fff com.apple.iLMBiMoviePlugin (2.8.3 - 390.6) <EBDECD8B-304E-3B8A-967C-E1CA5F8D0859> /Library/Application Support/iLifeMediaBrowser/*/iLMBiMoviePlugin
0x13c7ec000 - 0x13c7fdfff com.apple.iLMBiPhoto8Plugin (2.8.3 - 390.6) <2FAB9167-57A9-39CB-AB7F-1194FF3B713D> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhoto8Plugin
0x13c808000 - 0x13c95dfff com.apple.iLMBiPhoto9Plugin (2.8.3 - 390.6) <C9B12E11-96C6-31BE-A5D5-B0CB76348941> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhoto9Plugin
0x13c9df000 - 0x13c9e6ff7 com.apple.iLMBiPhotoPlugin (2.8.3 - 390.6) <74D332C6-CCD6-3C9D-8373-E1DC7C18E06F> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhotoPlugin
0x13c9ed000 - 0x13cb89fff com.apple.iLMBiPhotoPlugin2012 (2.8.3 - 390.6) <13105EBE-D2C6-35F4-9E77-F06B2332FC72> /Library/Application Support/iLifeMediaBrowser/*/iLMBiPhotoPlugin2012
0x13cc2f000 - 0x13cc35ff7 com.apple.iLMBiTunesPlugin (2.8.3 - 390.6) <7436C0CF-8A98-308B-9024-06349DC8185E> /Library/Application Support/iLifeMediaBrowser/*/iLMBiTunesPlugin
0x13cc3c000 - 0x13cce0ff7 com.apple.iTunesAccess (11.3 - 11.3) <5859F9BD-9269-30E2-9C23-E46C7BA9D0BE> /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
0x13cd0f000 - 0x13cd12ff7 com.apple.iLMBLogicPlugin (2.8.3 - 390.6) <E37BCC93-387C-3F3D-9D76-C082CA6D8F46> /Library/Application Support/iLifeMediaBrowser/*/iLMBLogicPlugin
0x13cd17000 - 0x13cd18fff com.apple.iLMBMoviesFolderPlugin (2.8.3 - 390.6) <ECC259DF-ED2E-370B-A021-8886916FA382> /Library/Application Support/iLifeMediaBrowser/*/iLMBMoviesFolderPlugin
0x13cd1d000 - 0x13cd1ffff com.apple.iLMBPhotoBooth2Plugin (2.8.3 - 390.6) <8EC1CEFB-5E49-3942-A60A-366F9B5BEBBF> /Library/Application Support/iLifeMediaBrowser/*/iLMBPhotoBooth2Plugin
0x13cd24000 - 0x13cd25fff com.apple.iLMBPhotoBoothPlugin (2.8.3 - 390.6) <B16051A0-3551-3F1A-A2B2-0A11209BFD66> /Library/Application Support/iLifeMediaBrowser/*/iLMBPhotoBoothPlugin
0x13d0b9000 - 0x13d19ffef unorm8_bgra.dylib (2.3.58) <280D6FDD-8CA5-36EC-9EA1-D7DC09598E20> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x13d1e1000 - 0x13d2c6fe7 unorm8_argb.dylib (2.3.58) <7B4A2580-C169-3ABC-8F62-B766914C59DD> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_argb.dylib
0x13f3d1000 - 0x13f5c7fff com.apple.audio.codecs.Components (4.0 - 4.0) <604485EE-4446-308F-9460-0A6CE9C2D98C> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x13f6d9000 - 0x13f8aafff com.apple.audio.units.Components (1.10 - 1.10) <F74A9407-DDB5-3C4F-A051-47643871ED93> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x13fb02000 - 0x13fbafff7 com.apple.AppleGVAFramework (7.1.18 - 7.1.18) <46F2368C-5955-3423-BEF4-1D6B06A849F2> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x13ffbf000 - 0x1400f5fff com.apple.AppleIntelHD4000GraphicsVADriver (8.28.30 - 8.2.8) <F2F1F53D-CCB1-3557-AB99-F62BD19B7A96> /System/Library/Extensions/AppleIntelHD4000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsVADriver
0x1407d4000 - 0x1407d7fff AppleIntelIVBVA (8.28.30) <B3BD343A-4BF0-3A3E-9D5D-A0F2D28B5030> /System/Library/Extensions/AppleIntelIVBVA.bundle/Contents/MacOS/AppleIntelIVBV A
0x123400000000 - 0x12340047bff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.28.30 - 8.2.8) <348EFC98-A497-36C3-8AEB-6E33BA34EEB5> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6be87000 - 0x7fff6beba817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff89b81000 - 0x7fff89bcdffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff89bce000 - 0x7fff89c15fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff89c16000 - 0x7fff89c6ffff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff89c70000 - 0x7fff8a0a3ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8a0a4000 - 0x7fff8a0f5ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8a0f6000 - 0x7fff8a0fcff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff8a159000 - 0x7fff8a180ff7 com.apple.shortcut (2.6 - 2.6) <A62BC973-6782-3893-B014-EC6503AB7EAD> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x7fff8a181000 - 0x7fff8a236ffb com.apple.MapKit (1.0 - 1205.7.4) <2C6ABEC8-7676-374E-A43A-3DD0786D3D84> /System/Library/Frameworks/MapKit.framework/Versions/A/MapKit
0x7fff8a237000 - 0x7fff8a3a5ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8a3a6000 - 0x7fff8a3a6ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8a3a7000 - 0x7fff8a3a7fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8a3a8000 - 0x7fff8a3edff6 com.apple.HIServices (1.23 - 468) <5970AF5C-F5BD-3B6A-97C9-95B2CA98D71D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8a3ee000 - 0x7fff8a430ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8a431000 - 0x7fff8a431ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8a456000 - 0x7fff8a468fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8a469000 - 0x7fff8a4eafff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8a4f2000 - 0x7fff8a537fff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff8a538000 - 0x7fff8a567fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x7fff8a568000 - 0x7fff8a56aff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8a56e000 - 0x7fff8a577ffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8a578000 - 0x7fff8a63aff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8a652000 - 0x7fff8a6c5fff com.apple.securityfoundation (6.0 - 55122.3) <8575DF7A-EC79-3FCE-A737-7512363A5B12> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8a6c6000 - 0x7fff8a6f7fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8a6f8000 - 0x7fff8a952ff9 com.apple.security (7.0 - 55471.14.8) <EA03E140-2509-3A07-8440-2DC97C0D478B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8a953000 - 0x7fff8a953fff com.apple.Carbon (154 - 157) <4E260C09-78F4-305B-B408-13321CAF6213> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8a954000 - 0x7fff8a95dffb libCGInterfaces.dylib (271) <68EFBEFE-7506-3235-99A2-5B69EDBFD7B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib
0x7fff8a95e000 - 0x7fff8ac08ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8ac09000 - 0x7fff8ac09fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8ac0a000 - 0x7fff8ac0efff libpam.2.dylib (20) <B93CE8F5-DAA8-30A1-B1F6-F890509513CB> /usr/lib/libpam.2.dylib
0x7fff8ac0f000 - 0x7fff8ac6efff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ac6f000 - 0x7fff8acbafff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8acbb000 - 0x7fff8ad0cfff com.apple.QuickLookFramework (5.0 - 622.7) <17685CEC-C94B-3F83-ADE1-B24840B35E44> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8ad0d000 - 0x7fff8ad1bfff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8ad1c000 - 0x7fff8ad2cffb libsasl2.2.dylib (170) <C8E25710-68B6-368A-BF3E-48EC7273177B> /usr/lib/libsasl2.2.dylib
0x7fff8ad2d000 - 0x7fff8ad2ffff com.apple.marco (10.0 - 1000) <FC7EF8C7-5EDF-3720-BAEC-281F12A7A3F8> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff8ade6000 - 0x7fff8adfdfff com.apple.ScriptingBridge (1.3.1 - 63) <CE24DD07-7A89-3105-AE57-A1BED0189292> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x7fff8ae01000 - 0x7fff8ae8dff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8ae8e000 - 0x7fff8aea4fff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
I hear you. Man, that really *****. Apple... I hope you're listening...
They need to make me a part of their pro software management squad. I'd get them bugs worked out in weeks, not years. I hope someone in this forum has an alternative solution for the both of us!
Peace. -
Safari crashes right after opening... Please help!!
Crash Report:
Date/Time: 2007-01-03 21:02:41 +1100
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Version: 1.2 (125)
PID: 355
Thread: 2
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x90a8d2c0
Thread 0:
0 ...ple.CoreServices.CarbonCore 0x962f2200 GetResourcePtrCommon + 0xd0
1 com.apple.AppKit 0x982ea8a0 GetResourcePtr + 0x64
2 com.apple.AppKit 0x982cbc64 ReadThemeBitmap + 0x44
3 com.apple.AppKit 0x982bd26c _NSReadThemeImageFromRsrc + 0xc0
4 com.apple.AppKit 0x982a32c8 GetThemeImage + 0x198
5 com.apple.AppKit 0x982e46bc DrawMacintoshPushButtonBezel + 0x690
6 com.apple.AppKit 0x9831389c _NSDrawMacintoshStyleBezel + 0xc4
7 com.apple.AppKit 0x982c57c0 -[NSButtonCell drawWithFrame:inView:] + 0x254
8 com.apple.AppKit 0x982a5658 -[NSControl drawRect:] + 0x114
9 com.apple.AppKit 0x98275004 -[NSView _drawRect:clip:] + 0x770
10 com.apple.AppKit 0x98285a74 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 0xe8
11 com.apple.AppKit 0x98271354 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 0x9c
12 com.apple.AppKit 0x98282648 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 0x180
13 com.apple.AppKit 0x9831e490 -[NSView displayIfNeededInRectIgnoringOpacity:] + 0x108
14 com.apple.AppKit 0x98342f20 -[NSView displayRectIgnoringOpacity:] + 0x68
15 com.apple.WebCore 0x97941530 _ZN7QWidget5paintEP8QPainterRK5QRect + 0xb4
16 com.apple.WebCore 0x97a90264 ZN5khtml12RenderWidget5paintERNS12RenderObject9PaintInfoEii + 0x17c
17 com.apple.WebCore 0x97ac6f0c ZN5khtml9InlineBox5paintERNS12RenderObject9PaintInfoEii + 0x12c
18 com.apple.WebCore 0x97ac7a6c ZN5khtml13InlineFlowBox5paintERNS12RenderObject9PaintInfoEii + 0x22c
19 com.apple.WebCore 0x97ac8fac ZN5khtml13RootInlineBox5paintERNS12RenderObject9PaintInfoEii + 0x24
20 com.apple.WebCore 0x97a8403c ZN5khtml10RenderFlow10paintLinesERNS12RenderObject9PaintInfoEii + 0x3d8
21 com.apple.WebCore 0x97ac2488 ZN5khtml11RenderBlock11paintObjectERNS12RenderObject9PaintInfoEii + 0xe4
22 com.apple.WebCore 0x97ac1f14 ZN5khtml11RenderBlock5paintERNS12RenderObject9PaintInfoEii + 0x128
23 com.apple.WebCore 0x97ac20ec ZN5khtml11RenderBlock13paintChildrenERNS12RenderObject9PaintInfoEii + 0x1c4
24 com.apple.WebCore 0x97ac2498 ZN5khtml11RenderBlock11paintObjectERNS12RenderObject9PaintInfoEii + 0xf4
25 com.apple.WebCore 0x97ac1f14 ZN5khtml11RenderBlock5paintERNS12RenderObject9PaintInfoEii + 0x128
26 com.apple.WebCore 0x97ac20ec ZN5khtml11RenderBlock13paintChildrenERNS12RenderObject9PaintInfoEii + 0x1c4
27 com.apple.WebCore 0x97ac2498 ZN5khtml11RenderBlock11paintObjectERNS12RenderObject9PaintInfoEii + 0xf4
28 com.apple.WebCore 0x97ac1f14 ZN5khtml11RenderBlock5paintERNS12RenderObject9PaintInfoEii + 0x128
29 com.apple.WebCore 0x97ac20ec ZN5khtml11RenderBlock13paintChildrenERNS12RenderObject9PaintInfoEii + 0x1c4
30 com.apple.WebCore 0x97ac2498 ZN5khtml11RenderBlock11paintObjectERNS12RenderObject9PaintInfoEii + 0xf4
31 com.apple.WebCore 0x97ac1f14 ZN5khtml11RenderBlock5paintERNS12RenderObject9PaintInfoEii + 0x128
32 com.apple.WebCore 0x97ab93c0 ZN5khtml11RenderLayer10paintLayerEPS0_P8QPainterRK5QRectbbPNS12RenderObjectE + 0x360
33 com.apple.WebCore 0x97ab9490 ZN5khtml11RenderLayer10paintLayerEPS0_P8QPainterRK5QRectbbPNS12RenderObjectE + 0x430
34 com.apple.WebCore 0x9792dca0 _ZN12KWQKHTMLPart5paintEP8QPainterRK5QRect + 0xa4
35 com.apple.WebCore 0x9792d130 -[WebCoreBridge drawRect:withPainter:] + 0x54
36 com.apple.WebCore 0x9792d0a8 -[WebCoreBridge drawRect:] + 0x70
37 com.apple.WebKit 0x94fe37c0 -[WebHTMLView drawRect:] + 0x208
38 com.apple.AppKit 0x98275004 -[NSView _drawRect:clip:] + 0x770
39 com.apple.AppKit 0x982714e0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 0x228
40 com.apple.WebKit 0x94fe421c -[WebHTMLView(WebPrivate) _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 0xe4
41 com.apple.AppKit 0x98271770 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 0x4b8
42 com.apple.AppKit 0x98282648 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 0x180
43 com.apple.AppKit 0x9829b674 -[NSView displayIfNeeded] + 0xa8
44 com.apple.AppKit 0x982d8320 -[NSClipView _immediateScrollToPoint:] + 0x51c
45 com.apple.AppKit 0x9836bb9c -[NSScrollView scrollClipView:toPoint:] + 0xfc
46 com.apple.AppKit 0x982c54e0 -[NSClipView _scrollTo:animate:] + 0x2e8
47 com.apple.AppKit 0x98328094 -[NSClipView _scrollTo:] + 0x24
48 com.apple.WebKit 0x950380c8 -[WebFrameView _scrollVerticallyBy:] + 0x7c
49 com.apple.WebKit 0x950382b8 -[WebFrameView _pageVertically:] + 0x70
50 com.apple.WebKit 0x9503852c -[WebFrameView scrollPageDown:] + 0x2c
51 com.apple.WebKit 0x95038b2c -[WebFrameView keyDown:] + 0x520
52 com.apple.AppKit 0x982a7134 forwardMethod + 0x50
53 com.apple.AppKit 0x982a7134 forwardMethod + 0x50
54 com.apple.AppKit 0x982a7134 forwardMethod + 0x50
55 com.apple.WebKit 0x950272b8 -[WebHTMLView keyDown:] + 0x118
56 com.apple.AppKit 0x982b0c2c -[NSWindow sendEvent:] + 0x1780
57 com.apple.Safari 0x0000cc74 0x1000 + 0xbc74
58 com.apple.AppKit 0x982a2c3c -[NSApplication sendEvent:] + 0xebc
59 com.apple.Safari 0x0000ae1c 0x1000 + 0x9e1c
60 com.apple.AppKit 0x982ab06c -[NSApplication run] + 0x240
61 com.apple.AppKit 0x98367764 NSApplicationMain + 0x1d0
62 com.apple.Safari 0x0000ceec 0x1000 + 0xbeec
63 com.apple.Safari 0x0000cd60 0x1000 + 0xbd60
Thread 1:
0 libSystem.B.dylib 0x900078b8 machmsgtrap + 0x8
1 libSystem.B.dylib 0x90007438 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
5 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
6 com.apple.WebKit 0x94ff3094 +[WebFileDatabase _syncLoop:] + 0xa8
7 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
8 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 2 Crashed:
0 com.apple.Foundation 0x90a8d2c0 _NSRaiseError + 0xf8
1 com.apple.Foundation 0x90a8d1a4 +[NSException raise:format:] + 0x2c
2 com.apple.Foundation 0x90a92038 -[NSConcreteFileHandle readDataOfLength:] + 0x1f8
3 com.apple.Foundation 0x90a7eebc -[NSHTTPCookieDiskStorage(NSInternal) _saveCookies] + 0x11c
4 com.apple.CoreFoundation 0x901c5170 __CFRunLoopDoTimer + 0xf4
5 com.apple.CoreFoundation 0x901c24d0 __CFRunLoopRun + 0x5c8
6 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
7 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
8 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
9 com.apple.Foundation 0x90a97ffc +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 0x20c
10 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
11 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x9000b46c select + 0xc
1 com.apple.Foundation 0x90a2296c _loadRunLoop + 0xd4
2 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
Thread 4:
0 libSystem.B.dylib 0x9002e70c rename + 0xc
1 com.apple.Foundation 0x90a3d7f0 _NSWriteBytesToFile + 0x1c4
2 com.apple.Foundation 0x90a53314 -[NSData writeToFile:atomically:] + 0x64
3 com.apple.Foundation 0x90a5dfe0 -[NSFileManager createFileAtPath:contents:attributes:] + 0x58
4 com.apple.Foundation 0x90a62e60 -[NSFileManager(NSURLExtras) webcreateFileAtPathWithIntermediateDirectories:contents:attributes:directoryAttribu tes:] + 0x38
5 com.apple.Foundation 0x90a47910 -[NSURLCache _diskCacheExecuteWrite:] + 0x15c
6 com.apple.Foundation 0x90a4f804 -[NSURLCache _diskCacheSync:] + 0xe4
7 com.apple.Foundation 0x90a239f4 __NSFireTimer + 0x68
8 com.apple.CoreFoundation 0x901c5170 __CFRunLoopDoTimer + 0xf4
9 com.apple.CoreFoundation 0x901c24d0 __CFRunLoopRun + 0x5c8
10 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
11 com.apple.Foundation 0x90a2d160 -[NSRunLoop runMode:beforeDate:] + 0xac
12 com.apple.Foundation 0x90a45d64 -[NSRunLoop run] + 0x4c
13 com.apple.Foundation 0x90a9853c +[NSURLCache _diskCacheSyncLoop:] + 0xa8
14 com.apple.Foundation 0x90a6a4b8 forkThreadForFunction + 0x6c
15 libSystem.B.dylib 0x90024990 pthreadbody + 0x28
PPC Thread State:
srr0: 0x90a8d2c0 srr1: 0x0202f030 vrsave: 0x00000000
cr: 0x24024442 xer: 0x00000007 lr: 0x90a8d298 ctr: 0x9000a900
r0: 0x00000000 r1: 0xf008f340 r2: 0xa0a204bc r3: 0xf008eee0
r4: 0x00000000 r5: 0x20000000 r6: 0xf008f020 r7: 0x00000007
r8: 0x00000002 r9: 0x00cd3270 r10: 0x00001cf9 r11: 0x24024442
r12: 0x9000a900 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000001 r17: 0x00000000 r18: 0xa01c1f20 r19: 0xa0a2eda0
r20: 0x0000001d r21: 0x00000000 r22: 0x00cd3320 r23: 0x93faebd4
r24: 0x00000000 r25: 0x0459c000 r26: 0x0444caf0 r27: 0xffffffff
r28: 0x0012f4a0 r29: 0xa0a25f7c r30: 0xffffffff r31: 0x90a8d1d0
Binary Images Description:
0x1000 - 0xb4fff com.apple.Safari 1.2 (125) /Applications/Safari.app/Contents/MacOS/Safari
0x905000 - 0x907fff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x806c0000 - 0x806e9fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x80830000 - 0x8090efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c0000 - 0x9026efff com.apple.CoreFoundation 6.3.9 (299.37) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9029f000 - 0x90312fff com.apple.NavigationServices 3.3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9035a000 - 0x903c1fff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90490000 - 0x904adfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x904d0000 - 0x90588fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90610000 - 0x90610fff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x90670000 - 0x906a8fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.8 (500.61) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x90c32000 - 0x90f0afff com.apple.CoreGraphics 1.203.30 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90f82000 - 0x9103bfff com.apple.QD 3.4.72 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91329000 - 0x9137dfff com.apple.bom 1.2.8 (64.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x913a0000 - 0x9145ffff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91760000 - 0x917f3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91836000 - 0x91849fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91857000 - 0x9186efff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91951000 - 0x91951fff com.apple.Cocoa 6.3 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x91953000 - 0x91953fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x91955000 - 0x91955fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91957000 - 0x91957fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91b0b000 - 0x91b14fff com.apple.DiskArbitration 2.0.5 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbi tration
0x91b30000 - 0x91b44fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91b60000 - 0x91b6bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b71000 - 0x91b89fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x92037000 - 0x92051fff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x92070000 - 0x92096fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x920a9000 - 0x920b9fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92109000 - 0x92123fff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92138000 - 0x92158fff com.apple.DirectoryService.Framework 1.7.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x92170000 - 0x92358fff com.apple.security 2.5 (29780) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.5 (71.12) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x93a50000 - 0x93a64fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x93aa0000 - 0x93b87fff com.apple.AddressBook.framework 1.1.2 (321) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x93bec000 - 0x93c24fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x93f55000 - 0x93fc4fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x93fea000 - 0x94005fff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x940c0000 - 0x940fcfff com.apple.LDAPFramework 1.3.4 (37.4.2) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x941cd000 - 0x9421dfff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9438a000 - 0x94395fff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9439d000 - 0x943aafff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x943b3000 - 0x943c6fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94580000 - 0x9458cfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94596000 - 0x945a5fff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x945b0000 - 0x945b9fff libz.1.dylib /usr/lib/libz.1.dylib
0x945c0000 - 0x945d0fff libsasl2.2.0.1.dylib /usr/lib/libsasl2.2.0.1.dylib
0x94650000 - 0x946affff com.apple.SearchKit 1.0.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x946ed000 - 0x946fdfff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x94800000 - 0x9488cfff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94c40000 - 0x94c4ffff com.apple.DSObjCWrappers.Framework 1.0.1 (1.0) /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94e7f000 - 0x94f07fff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x94fe0000 - 0x95078fff com.apple.WebKit 312.8.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x954c0000 - 0x95ac6fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x95b20000 - 0x95df0fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x95f00000 - 0x95f20fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96028000 - 0x960effff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x961b0000 - 0x96292fff com.apple.JavaScriptCore 312.3.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x962e6000 - 0x9655ffff com.apple.CoreServices.CarbonCore 10.3.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x968d0000 - 0x969b2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x96a04000 - 0x96a6dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c00000 - 0x96c4efff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x96cb0000 - 0x96d9efff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x96de0000 - 0x96df0fff com.apple.vecLib 3.0.3 (vecLib 3.0.3) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ee0000 - 0x96ee8fff libbsm.dylib /usr/lib/libbsm.dylib
0x96eec000 - 0x96f06fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x971dd000 - 0x9724dfff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97345000 - 0x973b2fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x97900000 - 0x97bf1fff com.apple.WebCore 315.14.6 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x97d72000 - 0x980f7fff com.apple.HIToolbox 1.3.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9826e000 - 0x9876dfff com.apple.AppKit 6.3.11 (743.43) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKitHi
without getting too techy, thoses messages usually happen when a file within an application package is missing or corrupted. Do these messages pop up within Safari?
Your crash log shows Safari 1.2, and OSX 10.3.9, which may be the issue now - I believe that 10.3.9 came with Safari 1.3, so it seems that somehow you have been ended up with 1.2 - have you followed any ebay links to "update' safari in the past?
The 10.3.9 Combined Update may cure this. Also note that there are two subsequent Safari updates to 1.3.1 & 1.3.2, which I don't believe are included within 10.3.9 -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
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Itunes crashing right after opening???
i update the program and now it crashes right after opening! can any one help?
ljsilicon ,
Did you have iTunes 9.0 installed previously, and did it open without issue?
I would like to get a crash log from you. In order to get a crash log on Vista, you will need to enable crash logging.
Important: These steps involve making changes to the Windows registry using the Registry Editor (Regedit). Even if you are very comfortable editing the registry, you should make a backup of the registry prior to editing it. Making mistakes in Regedit can cause strange behavior and can even prevent Windows from starting. Look here for instructions on how to back up your registry in Windows Vista:
http://support.microsoft.com/kb/322756
1. Open the Windows Start menu.
2. Type regedit in the search field and click OK.
3. In Registry Editor, navigate to HKEYCURRENTUSER\Software\Apple Computer, Inc.\iTunes
4. Right-click on the iTunes folder and choose New > DWORD Value.
5. Name the new value "GenerateCrashLogs" without the quotation marks and press Enter.
6. Right-click GenerateCrashLogs and choose Modify.
7. Change Value data from 0 to 1.
8. Click OK.
Now, when iTunes crashes, a crash log file will be created. A message will appear telling you where to find the crash log file. Please attach that file to an email to me <[email protected]>. Make the subject line of the email "iTunes 9.0.1 crash on launch" and let me know whether or not you were seeing this in iTunes 9.0. Also make sure to include a link to this thread and the username you are using on Discussions.
Roy
[email protected] -
Illustrator cc 2014 trial crashes right after launch
i just downloaded illustrator cc 2014 trial, but it crashes right after launch without error messages appearing. how should i fix it?
terexina,
Just to make sure, are all the faces of the Verdana and Tahoma fonts installed and enabled/activated through the OS (not font mangement) as TTF (not OTF)?
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Adobe Illustrator crashing after Mavericks Install
Why are my Adobe programs crashing daily after installing the new Mavericks Operating System??????
Process: Adobe Illustrator [23954]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: launchd [201]
Responsible: Adobe Illustrator [23954]
User ID: 501
Date/Time: 2014-03-12 20:50:35.640 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 3064C0B6-18BA-FD85-7E4E-D3D1F5DB8C24
Sleep/Wake UUID: 3DF7FECD-36D6-42C1-AF8B-58C62CFC468B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000060000020
VM Regions Near 0x60000020:
MALLOC_SMALL 000000005e000000-000000005e800000 [ 8192K] rw-/rwx SM=PRV
-->
__TEXT 000000008feff000-000000008ff32000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc_msgSend() selector name: setScrollViewRefForCarbonApps:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x939fb4a7 objc_msgSend + 23
1 com.apple.AppKit 0x97bdf20f CarbonGestureEndEventMonitorHandler + 329
2 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
3 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
4 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
5 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
6 com.adobe.illustrator 0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
7 com.apple.HIToolbox 0x9c1c4d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
8 com.apple.HIToolbox 0x9c01835f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
9 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
10 com.apple.HIToolbox 0x9c0174f0 SendEventToEventTargetWithOptions + 94
11 com.apple.HIToolbox 0x9c04b479 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1757
12 com.apple.HIToolbox 0x9c0187a5 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
13 com.apple.HIToolbox 0x9c017678 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
14 com.apple.HIToolbox 0x9c02a821 SendEventToEventTarget + 88
15 com.apple.HIToolbox 0x9c1c4473 ToolboxEventDispatcher + 82
16 com.apple.HIToolbox 0x9c1c4333 RunApplicationEventLoop + 240
17 com.adobe.illustrator 0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
18 com.adobe.illustrator 0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
19 com.adobe.illustrator 0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
20 com.adobe.illustrator 0x00003316 0x1000 + 8982
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b11a992 kevent64 + 10
1 libdispatch.dylib 0x9affb8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9affb546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x046e3074 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98e15682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x98e158a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x98de1cf2 MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 AdobeAGM 0x01abe59d AGMInitialize + 3243373
4 AdobeAGM 0x01abf1ed AGMInitialize + 3246525
5 AdobeAGM 0x01ac4de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
7 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
8 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff5fa3 pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x15f8b42f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x15d2453f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b114fce semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x98de2071 MPWaitOnSemaphore + 104
2 MultiProcessor Support 0x29618124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
5 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
6 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b119b76 __semwait_signal + 10
1 libsystem_c.dylib 0x9896afb7 nanosleep$UNIX2003 + 219
2 com.adobe.illustrator.plugins.Scripting Support 0x0fd5194b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x0fd33b23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x0fd51a58 PluginMain + 447736
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 15:
0 AdobeAGM 0x01ad24ee AGMInitialize + 3325118
1 AdobeAGM 0x01ad60c2 AGMInitialize + 3340434
2 AdobeAGM 0x01a71fe5 AGMInitialize + 2930613
3 AdobeAGM 0x01a72185 AGMInitialize + 2931029
4 AdobeAGM 0x01a70460 AGMInitialize + 2923568
5 AdobeAGM 0x01ad529b AGMInitialize + 3336811
6 AdobeAGM 0x01b0fb68 AGMInitialize + 3576632
7 AdobeAGM 0x01b16555 AGMInitialize + 3603749
8 AdobeAGM 0x01a4f7ca AGMInitialize + 2789274
9 AdobeAGM 0x01a4cfba AGMInitialize + 2779018
10 AdobeAGM 0x01b10d48 AGMInitialize + 3581208
11 AdobeAGM 0x0179cdbc 0x1782000 + 110012
12 com.adobe.illustrator 0x006435fd AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3093997
13 com.adobe.illustrator 0x00642d54 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3091780
14 com.adobe.illustrator 0x00137057 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1155163
15 com.adobe.illustrator 0x00137737 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1156923
16 com.adobe.illustrator 0x001377ff AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157123
17 com.adobe.illustrator 0x00137944 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1157448
18 com.adobe.illustrator 0x00137bcb AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1158095
19 com.adobe.illustrator 0x0013825d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1159777
20 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
21 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
22 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
23 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
24 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
25 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x95ff5c25 pthread_cond_timedwait$UNIX2003 + 71
3 com.adobe.illustrator 0x001397de AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1165282
4 com.adobe.illustrator 0x00136bb8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1153980
5 com.adobe.illustrator 0x0067905f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3313743
6 com.adobe.illustrator 0x006792a9 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3314329
7 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b119a26 __recvfrom + 10
1 libsystem_c.dylib 0x9896b0c9 recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x204032d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x20402376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x20401227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x20401279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x20401303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x203fb706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x203fb8ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x203fc4cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x203fc5cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x203ff9b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x203ffc61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x2040028f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x2040048c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x203f211a Login + 1654
16 ServiceManager-Launcher.dylib 0x203f36f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x204009fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x20402f49 Invoke + 53977
19 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
20 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
21 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x15fa5e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x15f8b3f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x161022b8 APXGetHostAPI + 4135528
5 com.adobe.adobeswfl 0x15f8b51c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x15f8b587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x15f8b6a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
9 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
10 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 20:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90aa197b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9ad39095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x9ad38f0e -[NSThread main] + 45
8 com.apple.Foundation 0x9ad38e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
10 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
11 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 21:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9b119ace __select + 10
1 com.apple.CoreFoundation 0x90af2b86 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
3 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
4 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b114fb6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.Rasterize 0x0fa1ab14 PluginMain + 79346
2 com.adobe.illustrator.plugins.Rasterize 0x0fa1b402 PluginMain + 81632
3 com.adobe.illustrator.plugins.Rasterize 0x0fa1b63a PluginMain + 82200
4 com.apple.CoreServices.CarbonCore 0x98de22ce PrivateMPEntryPoint + 68
5 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
6 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
7 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 24:: Dispatch queue: NetworkNearbyQueue
0 libsystem_kernel.dylib 0x9b114f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b11416c mach_msg + 68
2 com.apple.CoreFoundation 0x90aa2d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x90aa2301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x90aa1b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x90b64221 CFRunLoopRun + 129
6 com.apple.desktopservices 0x92d936c0 NetworkResolveContext::Resolve(__CFString const*, short&) + 236
7 com.apple.desktopservices 0x92d88b88 TFSInfo::FollowVirtualAlias(unsigned long, TCountedPtr<TFSInfo>&) const + 1044
8 com.apple.desktopservices 0x92d0dba2 TNode::FollowAlias(unsigned long) const + 178
9 com.apple.desktopservices 0x92d0c42e TNode::FollowAlias(TNodePtr&, OpaqueNodeRequest* const&, unsigned long) const + 1744
10 com.apple.desktopservices 0x92d27302 TNode::HandleResolveAlias(TCountedPtr<TNodeTask> const&, TNodePtr const&) + 92
11 com.apple.desktopservices 0x92ccea65 TNode::HandleNodeRequest(TCountedPtr<TNodeTask> const&, TCountedPtr<TVolumeSyncThread> const&) + 389
12 com.apple.desktopservices 0x92cce81c ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke_2 + 87
13 com.apple.desktopservices 0x92cce77a ExceptionSafeBlock(void () block_pointer) + 137
14 com.apple.desktopservices 0x92cce6eb ___ZN17TVolumeSyncThread19PostNodeTaskRequestEP9TNodeTask_block_invoke + 86
15 libdispatch.dylib 0x9affc77f _dispatch_call_block_and_release + 15
16 libdispatch.dylib 0x9aff9396 _dispatch_client_callout + 50
17 libdispatch.dylib 0x9affbb07 _dispatch_queue_drain + 410
18 libdispatch.dylib 0x9affcfe3 _dispatch_queue_invoke + 126
19 libdispatch.dylib 0x9affb39e _dispatch_root_queue_drain + 72
20 libdispatch.dylib 0x9affc722 _dispatch_worker_thread2 + 39
21 libsystem_pthread.dylib 0x95ff2dab _pthread_wqthread + 336
22 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x9b11a046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x95ff2dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x95ff6cce start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x9b1197ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95ff3d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x95ff4042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x98e1588d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x98e1544a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x98e155fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x98df5c00 TimerThread + 89
7 libsystem_pthread.dylib 0x95ff15fb _pthread_body + 144
8 libsystem_pthread.dylib 0x95ff1485 _pthread_start + 130
9 libsystem_pthread.dylib 0x95ff6cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1c2ef830 ebx: 0x1c2ef830 ecx: 0x97db07b9 edx: 0x60000000
edi: 0x1c2f37c0 esi: 0x97bdf0d4 ebp: 0xbfffedd8 esp: 0xbfffeda8
ss: 0x00000023 efl: 0x00010206 eip: 0x939fb4a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x60000020
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153d000 - 0x154dfff com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1554000 - 0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x158a000 - 0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1633000 - 0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1638000 - 0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1647000 - 0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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0x106e3000 - 0x106f4ffb +com.adobe.illustrator.plugins.Segment ToolsHi,
I'm having exactly the same problem as you, I don't suppose you have found a fix for this have you?
Only consistent clue i'm picking up from the error logs in console is "CarbonGestureEndEventMonitorHandler", no idea what this relates too though.
Thanks,
Arron -
Mac. Yosemite- Illustrator CS6 and CC both crash right after starting. Have Suitcase 6 (not 5). current Wacom drivers. Tablet not connected to Mac. Anyone else experiencing this?
Hi,
Scott Agnew,
Please check if there are any updates pending for Suitcase fusion and Illustrator.
You can also try resetting AI preferences.
User Library/Preferences/Adobe Illustrator [#] Settings
Rename Adobe Illustrator [#] Settings to old Adobe Illustrator [#] Settings
User Library/Preferences/Adobe/Adobe Illustrator/Version[#]
Rename Version[#] to old Version[#]
Access user library Access hidden user library files | Mac OS 10.7 and later
Do you get any crash report. Look if it says anything for Wacom or extensis?
Thanks,
Nikhil Gupta -
Hi,
I'm getting error as adobe Illustrator crashes while loading the multiple pages PDF file.
Please help me. Thanks in advance.Hi Monika,
I have downloaded the script to load the multiple page of pdf file.
I tried loading the multiple page PDF file via File Menu -> Scripts -> Other Script...
After executing the script file -> Browse and enter the page number - > OK
The PDF file is looks like created from word document. There are total 120 pages in this file.
PDF file size is 20 MB.
I'm still searching for the solutions. Please help me.
Thanks,
Lavprasad
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