Adobe Illustrator CS keeps crashing while starting up
Since two weeks ago, Adobe Illustrator CS keeps crashing while starting up due to "Exception: EXCBADACCESS (0x0001)".
Could anyone give me any clue?
Here is a copy of the error message.
Date/Time: 2007-06-18 09:27:16.706 -0700
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Illustrator CS
Path: /Applications/Adobe Illustrator CS/Illustrator CS.app/Contents/MacOSClassic/Illustrator CS
Parent: WindowServer [71]
Version: 11.0 (11.0)
PID: 836
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 MSLAllCarbon.Shlb 0x007a8a88 strlen + 8
1 Photoshop Adapter 0x08e5b3a8 StringReplace__FPclsPCc + 472
2 Photoshop Adapter 0x08e5b168 GetAIParamNameString__FRC7CStr255 + 104
3 Photoshop Adapter 0x08e5a048 RegisterPluginParameters__FP7CPluginP15ActionParamType + 456
4 Photoshop Adapter 0x08e59d80 RegisterPluginActionsWithAI__FP7CPluginP14CPluginHandler + 128
5 Photoshop Adapter 0x08e51660 DoAddPlugin__14CPluginHandlerFP7CPlugin + 128
6 Photoshop Adapter 0x08e73f78 DoStartup__7CPluginFP18SPInterfaceMessage + 184
7 Photoshop Adapter 0x08e73d28 Dispatch__7CPluginFPcPcPv + 120
8 Photoshop Adapter 0x08e50ee0 DoAdaptersMessage__17CPhotoshopAdapterFPcP17SPAdaptersMessage + 480
9 Photoshop Adapter 0x08e263a0 DoMain__15CSweetPeaPluginFPcPcPv + 128
10 Photoshop Adapter 0x08e2627c main + 44
11 Illustrator 0x02161010 spEdgeCallPlugin__FP8SPAccessPCcPCcPvPl + 160
12 Illustrator 0x02160ea0 SPCallPlugin + 96
13 Illustrator 0x0215f918 SPSendMessage + 680
14 Illustrator 0x02160f28 SPCallPlugin + 232
15 Illustrator 0x0215f918 SPSendMessage + 680
16 Illustrator 0x0215f534 startupSweetPeaPlugin__FP8SPPlugin + 116
17 Illustrator 0x02982b30 spStartupPlugins + 1072
18 Illustrator 0x029826b4 SPStartupPlugins + 52
19 Illustrator 0x02982298 PluginsLoad__9PluginMgrFv + 88
20 Illustrator 0x02900bc4 Update__9PluginMgrFRC11CAINotifier + 628
21 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
22 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
23 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
24 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
25 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
26 Illustrator 0x02aac764 Update__11CAIMenuListFRC11CAINotifier + 244
27 Illustrator 0x0203f938 Dispatch__15CAINotificationCFR11CAIObserverR14CAIAspectEntry + 56
28 Illustrator 0x02036bb8 NotifyObserver__52CAIAspectType<15CAINotification,17CAIAspectObserver>FPvRQ213C AIAspectBase12ObserverDataPCv + 72
29 Illustrator 0x0203786c Notify__17MultiObserverImplFR13CAIAspectBasePCvUs + 108
30 Illustrator 0x02037320 Notify__13CAIAspectBaseFPCv + 144
31 Illustrator 0x02037210 Notify__52CAIAspectType<15CAINotification,17CAIAspectObserver>FRC15CAINotificat ion + 16
32 Illustrator 0x0203fc40 RunApp__14CAIApplicationFv + 96
33 Illustrator 0x02030eec main + 76
Thread 1:
0 libSystem.B.dylib 0x900553a8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf7434 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bff3d0 TimerThread + 60
4 libSystem.B.dylib 0x9002be08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000007a8a88 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x24004482 xer: 0x0000000020000004 lr: 0x0000000008e5b3a8 ctr: 0x00000000007a8a80
r0: 0x00000000007a8a80 r1: 0x00000000bfffe3b0 r2: 0x00000000017f5000 r3: 0x00000000ffffffff
r4: 0x00000000ffffffff r5: 0x000000000be2408c r6: 0x000000000000000a r7: 0x000000000000005e
r8: 0x00000000bfffe598 r9: 0x000000000032e470 r10: 0x00000000bfffe409 r11: 0x0000000000000001
r12: 0x00000000017f6454 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000001 r22: 0x0000000061640000 r23: 0x000000000d4c024c
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x0000000008e9170c r27: 0x00000000bfffe598
r28: 0x0000000000000100 r29: 0x0000000006cffab1 r30: 0x0000000000000002 r31: 0x0000000008e80210
Binary Images Description:
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0x1008000 - 0x13b12aa AGMCarbonLib PEF binary: AGMCarbonLib
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0x2008000 - 0x2f4067a Illustrator PEF binary: Illustrator
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0x3895000 - 0x3905b22 WebAccessUtils.dll PEF binary: WebAccessUtils.dll
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0x6e89000 - 0x7126512 PEF binary:
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0xc3f0000 - 0xc3f2fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324e000 - 0x9326bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327d000 - 0x9328afff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93293000 - 0x935a1fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x941e3000 - 0x942a7fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f9000 - 0x942f9fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x945cd000 - 0x945edfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9478e000 - 0x9479dfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a5000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94816000 - 0x94b2cfff com.apple.QuickTime 7.1.6 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c0e000 - 0x94c7ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x96909000 - 0x9691ffff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x9aa4f000 - 0x9aa50fff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
Model: PowerBook5,2, BootROM 4.7.1f1, 1 processors, PowerPC G4 (1.1), 1.25 GHz, 2 GB
Graphics: ATI Mobility Radeon 9600, ATY,RV350M10, AGP, 64 MB
Memory Module: SODIMM0/J25LOWER, 1 GB, DDR SDRAM, PC2700U-25330
Memory Module: SODIMM1/J25UPPER, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: LastDash, UCJ, V.92, 4.0, APPLE VERSION 2.6.6
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: 内蔵 Ethernet, Ethernet, en0
PCI Card: TXN,PCIXXXX-00, cardbus, PC Card
Parallel ATA Device: MATSHITADVD-R UJ-816
Parallel ATA Device: Hitachi IC25N080ATMR04-0, 74.53 GB
USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
FireWire Device: MHT2080AT, Initio, Up to 400 Mb/sec
PowerBook G4 1.25GHz Mac OS X (10.4.9)
You need to go to the Adobe forums for help - this is for Apple software.
Click Here
Scott
Similar Messages
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Adobe Illustrator CC 2014 crashes on start Windows 8
Hello,
I can't start Adobe Illustrator CC 2014.
When it shows "initialising" there is the program-window building up (only white screen) but then it crashes down (showing that the programm does not work anymore :/ )...
I allready tried all advises in this forum and others, but nothing worked (the Verdana/Tahoma issue and so on....).
Is there a way to solve the Problem?
Please excuse my bad english.
Thanks a lot!Interestingly, my problem was only fixed for 2 days, but doing this fixed it. I removed everything relating to Wacom (drivers, etc.):
Issue | Illustrator CC crashes at launch
Users have reported that Illustrator crashes during or after launch. Specifically, using an input device (for example, a mouse, stylus, tablet device, or others) soon after you start Illustrator CC causes the application to crash immediately.
Cause | Outdated device drivers:
This error occurs due to outdated Wacom device drivers on your computer. Updating the drivers (or uninstalling old or unused device drivers) fixes this issue. This issue can occur even if you do not have any Wacom device currently attached to your computer.
Solution 1: Update Wacom device drivers
Uninstall your current Wacom device drivers. See your Wacom product documentation, for information on how to uninstall the device drivers.
(Recommended for Mac users) If available on your computer, delete the file WacomMultiTouch.framework. To check for and delete the file:
In a new Finder window, click Go > Go to Folder > type /Library/Frameworks > click Go.
In the opened folder, check for a file named WacomMultiTouch.framework. If the file exists, delete it.
Visit the Wacom support site, and reinstall the latest Wacom device drivers for your computer.
Solution 2: Uninstall Wacom device drivers
If you are not using a Wacom device, uninstall the drivers associated with the device, and then launch Illustrator -
Here's my report. I've tried uninstalling and installing. Restarting and it works the first time after my restart but crashes after. My illustrator keeps crashing after I've dragged anywhere. Thanks for your help
Crash Report:
Process: Adobe Illustrator [1511] Path: /Applications/Adob - Pastebin.comjegaggin,
If not already, you could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Adobe Illustrator (CS5) keeps crashing when I try to save my files
So in the last few weeks, my adobe illustrator has started acting up and won't save my files unless they are in the folder that the program makes itself. Those are usually files with long names that are a series of numbers and letters. Even if I copy and paste the name into a search, my computer isn't able to locate the folder, which makes it impossible to do any work because it will only save to one place. Has anyone else had this issue and know how to fix it?
Does this help any? I'm trying to save my files to my desktop (or anywhere locatable for that matter) But it only allows me to save to this file for some reason. Even if I copy and paste the name of the file, it does not appear when I try to find my file outside of AI. When I try to choose a different location, I get the error message below
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Adobe Illustrator CS4 keeps crashing on Mavericks
Hello I have a copy of Adobe CS4 Illustrator. every time I view the fonts it always crashes. I have a second computer with the same software installed with no problem although i have not upgraded tht computer to Mavericks yet, so I am beginnning to think that Mavericks is to blame. My current computer is a mac book pro 2.6ghz i7 16gig. Is the operating system too new to work with the older software? If so is there a patch to sort out the kinks?
This solution solved my crash problem today!!!!
Couldnt for the life of me work out why my file kept crashing, on save, selecting anything even just moving around the screen it would crash.
Tried all of the solutions on the Adobe forum, nothing worked, until....
Relinked the one JPG file i had linked in my file to a PSD instead and it has'nt crashed once. The offending jpg had a clipping mask applied to it.
Not ideal (to have to not link JPGs) but least its stable now.
Thanks so much for the tip comicstar, I lost about 6 hours trying to get my file finished, sorted in 5 minutes after it stopped crashing.
Cheers,
Dooda
ps. I'm posting on a few posts as this problem seems quite widespread. D -
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Pat,I downloaded 11.0.07 but it is still crashing. Any other suggestions?
Joe
From: Pat Willener <[email protected]>
To: jose free <[email protected]>
Sent: Monday, October 6, 2014 7:43 PM
Subject: Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
created by Pat Willener in Adobe Reader - View the full discussionAdobe Reader cannot edit documents. If it crashes when doing something else (e.g. filling forms, commenting, ...), update to 11.0.09 and try again. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6797701#6797701 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Illustrator CS5.1 Crashing on Start Up
Illustrator just started crashing on me. I have no idea what is causing it. It was working fine earlier today and then I restarted my computer, booted up the program, and after it went through the startup process and displayed the tool bars and menus it just quit. I've tried it again and again and it keeps crashing right after starting up.
I've uninstalled and reinstalled my entire creative suite and it still isn't working. I've cleared my font cache and databases and still nothing. I'm not sure how to read and understand the crash reports so I'm pasting it here (see below) hoping that someone can help me understand what is happening with my program.
Any help would be appreciated!
Process: Adobe Illustrator [933]
Path: /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 39 (15.1.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Illustrator [933]
User ID: 501
Date/Time: 2015-04-10 16:10:28.985 -0400
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 61B3CCAE-104E-7E2A-61AC-49A61E0A2EE8
Time Awake Since Boot: 1300 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000000001000-00000000010de000 [ 16.9M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeSVGRE 0x02e5fbe3 0x2d63000 + 1035235
1 AdobeSVGRE 0x02dd9ee3 0x2d63000 + 487139
2 AdobeSVGRE 0x02db4892 0x2d63000 + 333970
3 AdobeSVGRE 0x02d689f5 0x2d63000 + 23029
4 AdobeSVGRE 0x02d87d0d 0x2d63000 + 150797
5 AdobeSVGRE 0x02d7edfe 0x2d63000 + 114174
6 AdobeSVGRE 0x02d7f5fa 0x2d63000 + 116218
7 AdobeSVGRE 0x02db4892 0x2d63000 + 333970
8 AdobeSVGRE 0x02d689f5 0x2d63000 + 23029
9 AdobeSVGRE 0x02d87d0d 0x2d63000 + 150797
10 AdobeSVGRE 0x02d7edfe 0x2d63000 + 114174
11 AdobeSVGRE 0x02d7f5fa 0x2d63000 + 116218
12 AdobeSVGRE 0x02db4892 0x2d63000 + 333970
13 AdobeSVGRE 0x02d689f5 0x2d63000 + 23029
14 AdobeSVGRE 0x02d87d0d 0x2d63000 + 150797
15 AdobeSVGRE 0x02d80219 0x2d63000 + 119321
16 AdobeSVGRE 0x02db4892 0x2d63000 + 333970
17 AdobeSVGRE 0x02d689f5 0x2d63000 + 23029
18 AdobeSVGRE 0x02d87d0d 0x2d63000 + 150797
19 AdobeSVGRE 0x02d7edfe 0x2d63000 + 114174
20 AdobeSVGRE 0x02d8345f 0x2d63000 + 132191
21 AdobeSVGRE 0x02d6cdf6 0x2d63000 + 40438
22 AdobeSVGRE 0x02e5d090 0x2d63000 + 1024144
23 AdobeSVGRE 0x02e5d17d 0x2d63000 + 1024381
24 AdobeSVGRE 0x02e58989 0x2d63000 + 1005961
25 com.adobe.illustrator.plugins.SVG Format 0x14f1871f PluginMain + 76517
26 com.adobe.illustrator.plugins.SVG Format 0x14f17c8e PluginMain + 73812
27 com.adobe.illustrator.plugins.SVG Format 0x14f095e4 PluginMain + 14762
28 com.adobe.illustrator.plugins.SVG Format 0x14f0ab40 PluginMain + 20230
29 com.adobe.illustrator.plugins.SVG Format 0x14f06b3d PluginMain + 3843
30 com.adobe.illustrator.plugins.SVG Format 0x14f05de7 PluginMain + 429
31 com.adobe.illustrator 0x006e856e AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3769694
32 com.adobe.illustrator 0x006e46d3 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3753667
33 com.adobe.illustrator 0x006ec396 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3785606
34 com.adobe.illustrator 0x00582d56 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2305350
35 com.adobe.illustrator 0x0058963d AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2332205
36 com.adobe.illustrator 0x0032116a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3162478
37 com.adobe.illustrator 0x00321c8c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3165328
38 com.adobe.illustrator 0x00322067 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3166315
39 com.adobe.illustrator 0x000d3d5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 748895
40 com.adobe.illustrator 0x000d3717 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 747291
41 com.adobe.illustrator 0x000d389b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 747679
42 com.adobe.illustrator.plugins.Scripting Support 0x13f03b82 0x13ed4000 + 195458
43 com.adobe.illustrator.plugins.Scripting Support 0x13f9e7c0 PluginMain + 608
44 com.apple.AE 0x959108c2 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 583
45 com.apple.AE 0x958dca37 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
46 com.apple.AE 0x958dc92a aeProcessAppleEvent + 313
47 com.apple.HIToolbox 0x91b90611 AEProcessAppleEvent + 55
48 com.apple.HIToolbox 0x91d27cba AEProcessEvent + 167
49 com.apple.HIToolbox 0x91c2299e HIStdAppHandler::HandleEvent(OpaqueEventHandlerCallRef*, TCarbonEvent&) + 76
50 com.apple.HIToolbox 0x91c23a03 TEventHandler::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 57
51 com.apple.HIToolbox 0x91d15624 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
52 com.apple.HIToolbox 0x91b5f651 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
53 com.apple.HIToolbox 0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
54 com.apple.HIToolbox 0x91b5e493 SendEventToEventTargetWithOptions + 95
55 com.apple.HIToolbox 0x91b925ca ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1912
56 com.apple.HIToolbox 0x91b5fa1b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 3261
57 com.apple.HIToolbox 0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
58 com.apple.HIToolbox 0x91b71e65 SendEventToEventTarget + 88
59 com.adobe.illustrator 0x000aaca0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 580772
60 com.apple.HIToolbox 0x91d15624 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
61 com.apple.HIToolbox 0x91b5f651 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
62 com.apple.HIToolbox 0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
63 com.apple.HIToolbox 0x91b5e493 SendEventToEventTargetWithOptions + 95
64 com.apple.HIToolbox 0x91b925ca ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1912
65 com.apple.HIToolbox 0x91b5fa1b DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 3261
66 com.apple.HIToolbox 0x91b5e62c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
67 com.apple.HIToolbox 0x91b71e65 SendEventToEventTarget + 88
68 com.apple.HIToolbox 0x91d14d05 ToolboxEventDispatcher + 82
69 com.apple.HIToolbox 0x91d14bc9 RunApplicationEventLoop + 240
70 com.adobe.illustrator 0x000aafa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 581541
71 com.adobe.illustrator 0x00112f9c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1007520
72 com.adobe.illustrator 0x000d412a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 749870
73 com.adobe.illustrator 0x00003316 0x1000 + 8982
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a1478ce kevent64 + 10
1 libdispatch.dylib 0x92f2073f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x92f203a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 com.adobe.amt.services 0x046ea274 C_AMTUISwitchSuppressUpdates + 16864
4 com.adobe.amt.services 0x046e3074 C_EULA_SetState + 2166
5 com.adobe.amt.services 0x046ea2da C_AMTUISwitchSuppressUpdates + 16966
6 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69bce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x916132f6 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x91612e55 TSWaitOnSemaphoreCommon + 499
5 com.apple.CoreServices.CarbonCore 0x91613050 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x915f331c TimerThread + 93
7 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69ba4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x9a69f1c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x916130da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x91613312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x915deddf MPWaitOnQueue + 199
6 AdobeACE 0x01681579 0x1647000 + 238969
7 AdobeACE 0x01680f71 0x1647000 + 237425
8 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
10 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 AdobeAGM 0x01abe59d AGMInitialize + 3243373
4 AdobeAGM 0x01abf1ed AGMInitialize + 3246525
5 AdobeAGM 0x01ac4de0 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
7 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9a1468f6 __semwait_signal + 10
1 libsystem_c.dylib 0x93eebc06 nanosleep$UNIX2003 + 218
2 com.adobe.illustrator.plugins.AISaveForWeb 0x17e068bb CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106329
3 com.adobe.illustrator.plugins.AISaveForWeb 0x17e01303 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 84385
4 com.adobe.illustrator.plugins.AISaveForWeb 0x17e069c8 CEveFunctionPropertyList::AddItem(char const*, Eve::DataType, std::string const&) + 106598
5 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
6 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
7 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 18:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 20:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9a140a22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x915df16c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x19f11124 ThreadFunction(void*) + 78
3 com.apple.CoreServices.CarbonCore 0x915df43a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
5 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 24:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 25:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 26:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 27:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 28:
0 libsystem_kernel.dylib 0x9a146e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a69b2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9a698e2e start_wqthread + 30
Thread 29:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x31a4742f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x317e053f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 30:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x31a4742f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x317e053f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 31:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x31a4742f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x317e053f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 32:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69b76f pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x31a4742f APXGetHostAPI + 2599903
4 com.adobe.adobeswfl 0x317e053f APXGetHostAPI + 81135
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 33:
0 libsystem_kernel.dylib 0x9a1468f6 __semwait_signal + 10
1 libsystem_c.dylib 0x93eebc06 nanosleep$UNIX2003 + 218
2 com.adobe.illustrator.plugins.Scripting Support 0x1400b94b PluginMain + 447467
3 com.adobe.illustrator.plugins.Scripting Support 0x13fedb23 PluginMain + 325059
4 com.adobe.illustrator.plugins.Scripting Support 0x1400ba58 PluginMain + 447736
5 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
6 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
7 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 34:
0 libsystem_kernel.dylib 0x9a14676e __recvfrom + 10
1 libsystem_c.dylib 0x93eebd22 recv$UNIX2003 + 55
2 ServiceManager-Launcher.dylib 0x12d542d7 Invoke + 54887
3 ServiceManager-Launcher.dylib 0x12d53376 Invoke + 50950
4 ServiceManager-Launcher.dylib 0x12d52227 Invoke + 46519
5 ServiceManager-Launcher.dylib 0x12d52279 Invoke + 46601
6 ServiceManager-Launcher.dylib 0x12d52303 Invoke + 46739
7 ServiceManager-Launcher.dylib 0x12d4c706 Invoke + 23190
8 ServiceManager-Launcher.dylib 0x12d4c8ef Invoke + 23679
9 ServiceManager-Launcher.dylib 0x12d4d4cf Invoke + 26719
10 ServiceManager-Launcher.dylib 0x12d4d5cd Invoke + 26973
11 ServiceManager-Launcher.dylib 0x12d509b8 Invoke + 40264
12 ServiceManager-Launcher.dylib 0x12d50c61 Invoke + 40945
13 ServiceManager-Launcher.dylib 0x12d5128f Invoke + 42527
14 ServiceManager-Launcher.dylib 0x12d5148c Invoke + 43036
15 ServiceManager-Launcher.dylib 0x12d4311a Login + 1654
16 ServiceManager-Launcher.dylib 0x12d446f7 Login + 7251
17 ServiceManager-Launcher.dylib 0x12d519fb Invoke + 44427
18 ServiceManager-Launcher.dylib 0x12d53f49 Invoke + 53977
19 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
20 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
21 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 35:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69bce1 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x31a473f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x31a61e4e APXGetHostAPI + 2708990
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 36:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69bce1 pthread_cond_timedwait_relative_np + 47
3 com.adobe.adobeswfl 0x31a473f7 APXGetHostAPI + 2599847
4 com.adobe.adobeswfl 0x31bbe348 APXGetHostAPI + 4135672
5 com.adobe.adobeswfl 0x31a4751c APXGetHostAPI + 2600140
6 com.adobe.adobeswfl 0x31a47587 APXGetHostAPI + 2600247
7 com.adobe.adobeswfl 0x31a476a6 APXGetHostAPI + 2600534
8 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
9 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 37:
0 libsystem_kernel.dylib 0x9a146512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a69babe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9a69bce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x916132f6 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x91612e55 TSWaitOnSemaphoreCommon + 499
5 com.apple.CoreServices.CarbonCore 0x91613050 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x915bd6ce AsyncFileThread(void*) + 286
7 libsystem_pthread.dylib 0x9a69ae13 _pthread_body + 138
8 libsystem_pthread.dylib 0x9a69ad89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9a698e52 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02dd9d9d ecx: 0x01e7f798 edx: 0x00000000
edi: 0x00000000 esi: 0x33a27a90 ebp: 0xbfffc908 esp: 0xbfffc8d0
ss: 0x00000023 efl: 0x00010246 eip: 0x02e5fbe3 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x10ddfe7 +com.adobe.illustrator (39 - 15.1.0) <A59087EC-3C72-CC25-4C18-47FAB3D91DFE> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x13fe000 - 0x14cbfe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x153d000 - 0x154dfff com.apple.carbonframeworktemplate (1.0 - 1.0) <02AB017F-BF6A-B96F-9D39-5F23B36EF2E5> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x1554000 - 0x156fff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x158a000 - 0x15cefff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <65C09343-06AC-9256-3260-70AFDEA99C82> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1633000 - 0x1633fff +SPBasic (0) <00D26E34-33A4-31BF-3516-87513A07D019> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1638000 - 0x163effb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1647000 - 0x175cfff +AdobeACE (1) <BFF50B9A-8BCA-08D1-0260-FF251DA05EC7> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1782000 - 0x1ca8fff +AdobeAGM (1) <72363979-F9A0-0EA2-3E16-AB8D6EA0F12E> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1df2000 - 0x1e2efff +AdobeARE (1) <B2DBDCF9-944F-7C5A-43CF-A5E207BEE94B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1e38000 - 0x1e5eff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1e71000 - 0x1e8cfff +AdobeBIB (1) <5AA925B7-D30E-B230-1B81-7CB6E3B4F2DB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1e97000 - 0x1eb8ff7 +AdobeBIBUtils (1) <1B33B3A5-2460-EDE8-C54F-16C0335C613D> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1ec5000 - 0x21b7ff7 +AdobeCoolType (1) <90757246-5467-2606-4095-19B63B255F2F> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2244000 - 0x22dcfff +com.adobe.AdobeExtendScript (ExtendScript 4.1.28 - 4.1.28.13048) <A9394CC7-8E48-FE0F-FDB5-37D0FE77435B> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x233d000 - 0x2420fef +AdobePDFPort (1) <26DE29E1-7799-DBE8-47AE-A95FEA7DE1EB> /Applications/Adobe Illustrator CS5.1/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
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If relevant, here is the Extensions Suitcase 5 update that may solve the issue:
http://www.extensis.com/support/product-support/suitcase-fusion-5/
Direct update link:
http://bin.extensis.com/SuitcaseFusion5-M-16-2-5.zip
Or you may consider an upgrade to Suitcase Fusion 6:
Suitcase Fusion – Features & Benefits | Suitcase Fusion 6 | Extensis
Or you may look at this more general cause/solution (set):
http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os-x-109.html -
Illustrator keeps crashing at start-up and I have reinstalled it and the same result keeps happening. I am running Windows 8.1 and I meet all of the systems requirements. Any recommendations would be helpful.
houselord,
Did you use the full three step way?
Uninstall, run the Cleaner Tool, and reinstall?
http://www.adobe.com/support/contact/cscleanertool.html -
A indesign file keep crashing while open
I am using indesign cs6 at windows 8.1.
One of my indesign file keep crashing while open.
It would show "failed to recoverey the file" do you want to recovery again?
The windows would show adobe Indesign CS6 has stopped working either i click yes or no or cancel.
But i can't find any crash report.
I've tried empty caches, remove SING and reset peference. I still on work out the same.
The document actually load a little bit. I can see the document name, paragraph styles and character styles clearly then crash.
It happed after I put an TOC.
What can I do with it?
I don't have any other backup for the file.
And I can open some other indesign file without any problem.You need to empty the InDesign Recovery folder in your user profile (it's hidden). See Replace Your Preferences for the path to the InDesign SavedData file and you should find it in the same folder.
After doing that, ID should start without crashing while attempting to recover the damaed recovery data. You should then be able to open the last saved version of the file unless it also is damaged. -
My illustrator program keeps crashing upon launch
i called tech support they fixed it
and the next day it's doing it again
I'm trying to contact them but they are closed
thanks for any help you can provideHad same problem. I had the Wacom Inkling installed. You will need to remove that, or any other third party plug-ins and restart illustrator. Found this:
Solution
In the Finder, browse to the folder that contains Illustrator plug-ins.
Move all third-party plug-ins to a different folder.
(Important) Press and hold Command + Option + Shift, launch Illustrator, and keep the keys pressed until Illustrator launches. This step clears all Illustrator preferences.
Caution:It's necessary to press the keyboard combination (Command + Option + Shift) in the same order as mentioned above.
(Optional) If you require your third-party plug-ins when you use Illustrator, try adding one plug-in at a time. Each time you add a plug-in, ensure that you follow step 3 to start Illustrator. -
My photoshop CS4 keeps crashing while I am in the middle of editing a photo. I am running Mac OS X 10.9.4. I have tried to contact support and I was directed here.
You were redirected to this user forum because CS4 is no longer supported by Adobe at all.
We'll need a lot more info before we can help.
You'll have to manually determine whether Photoshop CS4 is updated to version 11.0.2 (the Adobe auto updater is most unreliable in CS4), and give us plenty of other information.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Creative cloud photoshop keeps crashing at start up any ideas why?
creative cloud photoshop keeps crashing at start up any ideas why?
SOLUTION:
Navigate to
C:\Program Files\Adobe\Adobe Photoshop CC 2014
Locate sniffer.exe and rename it ~sniffer.exe
SOLVED
This solution was offered by Adobe chat support, after a very long and fruitless exchange. Apparently, the support tech finally asked around, and someone else in the room gave him the correct answer.
Adobe: I understand you are unable to launch Photoshop CC 2014 as getting error Adobe Photoshop CC 2014 has stopped working on your Windows 7 computer, is that right?
Me: Correct
Adobe: Thank you for confirming the issue.
Adobe: I will be glad to help you with this.
Me: PS goes through initialization, then quits
Adobe: Please click on start Button and type Event Viewer and open Event Viewer Window.
Adobe: Once you have it open, let me know .,
Me: Done
Adobe: Now please expand Windows Logs option and select Applications.
Me: Done
Adobe: You will get Notification on right as Error , Warning, Information
Adobe: Please check if you have any Error Notifications.
Me: Yes
Adobe: If yes, please double click on Error Notification and check if it is for Photoshop
Adobe: If yes, please copy the information and paste on this chat.
Me: Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Me: + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2014-08-20T19:17:45.000000000Z EventRecordID 10827 Channel Application Computer Dans-8760w Security - EventData Photoshop.exe 15.1.0.148 53d97a8f atiocl64.dll 2.3.451.0 4cfd9adc c0000005 0000000000074fd0 1f40 01cfbcab67609480 C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll a97d921d-289e-11e4-8e7d-e4115b508a14
Adobe: Thank you for the information.
Me: It's an AMD HD 6700 display
Adobe: It seems there is an issue with your Graphic Card Drivers.
Me: Well, yes
Me: But only with PS CC, so the problem is with PS
Me: I've updated the drivers
Me: This seems to be a common problem
Adobe: Please click on Start Button and type Device Manager and open Device Manager
Adobe: Once you have Device manager open, let me know
Me: Done
Adobe: Now please expand Display Adaptor option and right click on AMD HD 6700 and Select Properties
Me: OK
Adobe: Then click on Drivers Tab
Adobe: Click on Disable
Adobe: Click on Okay
Adobe: Once you click on Okay, it will change your Screen resolution
Me: You bet it did!
Adobe: Now please launch Photoshop CC 2014 and let me know if you are able to launch Photoshop CC 2014 or getting same error.
Me: Error not happening
Adobe: Are you able to launch Photoshop CC 2014?
Me: Yes
Adobe: It means, issue is with Graphic Card drivers.
Me: Yes, I knew that
Adobe: I suggest you to contact Graphic Card drivers and check if you can re-install the drivers and use Photoshop CC 2014 with the Graphic Card
Me: SO... PS CC 2014 is incompatible with the AMD drivers?
Me: I've installed 4 versions already. I'm running the latest beta now
Adobe: Could you please provide me with Full name of the Graphic Card?
Me: AFAIK, PS CC2014 is the only program that causes this error
Me: AMD Radeon HD 6700
Adobe: Dan, issue is due to the Drivers, which are not compatible with Photoshop CC 2014.
Adobe: You may be able to use other products, however if drivers is not compatible with Photoshop CC 2014, you will not be able to use them with Photoshop CC 2014
Me: I think that you have that backwards. PS CC2014 is not compatible with the drivers. It is the only known program to have this problem. Well documented.
Adobe: Please contact Graphic Card provider and check for the drivers or re-install drivers and check.
Me: I did, and they blame Adobe
Adobe: Okay
Adobe: Photoshop CC 2014 is not compatible with the drivers you have for the Graphic Card, there might be issue with drivers.
Adobe: We have checked with the error logs as well., it show Fault Module Name: atiocl64.dll
Me: Again, PS CC 2014 is the only known program to clash with atiocl64.dll
Adobe: I can suggest you to check if you can use the product from new Account and use the product or check with Graphic Card provider for the drivers or a proper installation for Graphic Drivers.
Me: Again, I've done all of that
Me: They blame Adobe, and frankly, they are correct. The problem only happens with your product
Adobe: Please use different Graphic Card on your computer and check if you can use it with Photoshop CC 2014.
Adobe: You can follow below link to know more about supported Graphic Cards.
Adobe: http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq1.html
Me: Can we elevate this to the next level, please?
Adobe: We have disabled Graphic Card drivers to check if you can launch the product and you were able to launch the product without using the Graphic Drivers.
Me: Yes.
Me: So PS CC 2014 will not work with this card?
Adobe: Issue is with Graphic Card drivers, we can use Product with graphic Card
Me: So PS CC 2014 will not work with this card?
Adobe: Photoshop CC 2014 is compatible with AMD/ATI Radeon, 6000 series.
Adobe: However you have issue with Graphic card drivers.
Me: No, Adobe has an issue. And I have an issue with Adobe.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Me: And I'm not the first person to report it, either
<long pause>
Adobe: Please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014
Adobe: Locate sniffer folder and rename it ~sniffer.
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Before that, please re-enable your Graphic Drivers as well.
Adobe: Once you done that, let me know.
Me: No such folder. sniffer.exe is present, however
Adobe: *Locate sniffer file and rename it ~sniffer.
Adobe: Please rename sniffer.exe to ~sniffer.exe
Me: Done
Adobe: Just to confirm, if you have re-enabled your Graphic Drivers?
Me: Yes
Adobe: Now please re-launch Photoshop CC 2014 and check if you can launch it or same error.
Me: No error. Program loads and runs.
Adobe: Please close and re-run the product and check,
Adobe: * I mean, close and re-launch
Me: No error. Program loads and runs.
Adobe: Okay
Adobe: Sniffer file is related to Graphic Processor from Photoshop CC 2014.
Adobe: You can keep it renamed and use the product.
Me: What does sniffer.exe do and can I run PS CC 2014 without it?
Adobe: You will be able to use the product without any issue.
Me: I'm sorry that I had to push you for a solution
Adobe: However I will suggest you to re-check with Graphic Provider and see if they have any drivers which you can use with Photoshop CC 2014, since issue is related to the Graphic Processor.
Me: As of yesterday, they did not
Adobe: I am sorry for the Inconvenience.
Adobe: Is there anything else I can help you with?
Me: No, thank you. Hopefully, the problem is resolved.
Adobe: You will be able to use the product, if any issue contact us back, we will check and help you accordingly
Adobe: You are most welcome.
Adobe: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
Adobe: Thank you for contacting Adobe. Good Bye. -
Please help. My Adobe InDesign document keeps crashing when I adjust the screen resolution to High in the View menu. Desperately trying to get my magazines prepared for press today! HELP!
My magazine last month is still working ok - but this month's version has just started crashing for some reason.We can't know. You have not provided any system info, not told us what version of ID you use nor provided any specifics about the document like images, color profiles, fonts, paragraph styles and what have you...
Mylenium -
My program keeps crashing at start-up
Running Windows 7 Pro on a PC. Adobe Premiere keeps crashing on start-up.
judsonl
We are not Adobe here. Rather user to user. If you purchased Premiere Elements 13 as an download from Adobe, then you need
to seek a return/refund from it within 30 days of purchase. The following links can be used for that.
Return, cancel, or exchange an Adobe order
or
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the "Contact Customer Care" link does not hold its set, then you will need to navigate to the Chat Panel for Orders using
the above titles as guides.
If you purchased Premiere Elements 13 from an authorized reseller of the program, then you are governed by the return/refund
policy of the seller and need to contact it about the return/refund.
As for troubleshooting your issue, I will go over what has been written in the links above to determine if I can add any more to those.
But, as to the matter of libcef.dll, I have not seen a solution and follow up by the Adobe Staff person who entered the thread in the first
link. The frequency of the Adobe presence in the Adobe Premiere Elements Forum is not defined.
Please let me know if you want to continue on the user to user basis to try to find an answer that has not yet been found or made known by
Adobe.
Thanks.
ATR -
Suddenly apps don't start or crash while starting: Possible reasons?
Hello,
from one minute to the next I've got massive problems with a lot of apps:
they don't start or crash while starting (resp. while executing a function).
I don't have any clue what could have happened. Last software-specific action
I did (half hour before the problems appeared) was to update the Flash player
(in the meantime I've removed it with App Cleaner).
Troubleshooting steps I've tried:
-- Start the Mac in Save Mode
-- Use Apple Hardware Test (no damage found)
-- Repair permissions
-- Check the volume with Disc Utiliy (no damage found)
I've also tried to use Onyx, but the app refuses my admin password
although it is valid and works.
The specs of my Mac:
-- Mac Mini Late 2012
-- Yosemite 10.10.2
-- RAM 16 GB 1600 MHz DDR3 (Samsung)
-- 500 GB SSD Samsung 840 EVO
The following excerpts are from the crash reports of some of the apps.
Is someone out there who understand them and can give me
informations about the possible reason for the crashes?
Thank you,
Thomas
Quark Xpress
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000022
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000007c7d8be
VM Regions Near 0x7c7d8be:
VM_ALLOCATE 0000000007c48000-0000000007c4c000 [ 16K] rw-/rwx SM=PRV
--> VM_ALLOCATE 0000000007c4c000-0000000007c94000 [ 288K] r--/r-- SM=SHM
mapped file 0000000007c94000-0000000009308000 [ 22.5M] r--/r-x SM=ALI /usr/share/icu/icudt53l.dat
TextEdit
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/qx/bf4yxqkj6gbd6d8lkm20h96c0000gn/T/com.apple.TextEdit/ modes[1]=0700: Permission denied
Could not obtain valid temporary directory for sandboxed app: Input/output error (5); returned size: 0
InDesign
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type AdobePSL::Exception: std::exception
abort() called
Adobe Acrobat
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000f10633ed
VM Regions Near 0xf10633ed:
Stack 00000000bffff000-00000000c0000000 [ 4K] rw-/rwx SM=COW
-->
Submap 00000000ffff0000-00000000ffff1000 [ 4K] r--/r-- SM=PRV process-only VM submap
Application Specific Information:
objc_msgSend() selector name: release
Preview
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
libcoreservices: _dirhelper: 523: mkdir: path=/var/folders/qx/bf4yxqkj6gbd6d8lkm20h96c0000gn/T/com.apple.Preview/ modes[1]=0700: Permission denied
Could not obtain valid temporary directory for sandboxed app: Input/output error (5); returned size: 0
Application Specific Signatures:
_libsecinit_setup_sandbox():confstr(_CS_DARWIN_USER_TEMP_DIR...)Thanks for your replies!
$ java -version
java version "1.5.0_07"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_07-164)
Java HotSpot(TM) Client VM (build 1.5.0_07-87, mixed mode, sharing)
All other programs written at the time do run without problems if they don't use a JMenu. The two that do don't run anymore. I already did reinstall Java, didn't help.
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