Adobe Illustrator CS6 windows 7 Stability
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e45b7
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0xc00000fd
Fault offset: 0x0000000000022086
Faulting process id: 0xd8c
Faulting application start time: 0x01cd7ea8803a1e91
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 84c3b3a9-eaa0-11e1-b557-e8393539cace
This happens on a fresh install of Windows 7, tried with both 64 and 32 bit Versions of Illustrator, any help appreciated...
Thanks for the replys.
Illustrator appears to crash randomly, have been checking with the deisgner, if they are doing any actions to cause the crash.
The user is logged in as an Administrator, and the PC is not connected to AD. Could you explain why you think it would be permissions?
Regards
Similar Messages
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cómo resolver el error: 16
ilustrador del adobe ventanas CS6 8.1@Check the Spanish Illustrator forum. There was a problem with the early version of CS6 and Windows 8.1.
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When I save a Illustrator file, all my toolbars blink, flash, and turn 'black'.... and the files take an unusual amount of time to save. I have inlcuded a video link so you can see exactly what it is doing...
Wondering what is causing this, and how I can fix it.
The file shown in the link is 64 mb.... and has about 4-5 Photoshop placed images.
I have Extensis Suitcase Fusion 4 installed.... someone said that might be an issue???
I believe all my system fonts are intact..... at least Fusion shows them as 'protected from deletion.'
Illustrator crashed a lot too and I have no choice but to 'Close the Program.'
Any ideas?
System has a Intel i7 920 processor, 12 gb ram, dedicated GeForce GTX 660 video card, and speedy hard drives..... what the heck is causing the chaos?
Thanks.
Here's the link.... https://www.youtube.com/watch?v=ENpTpn6so5E
PLEASE SELECT 'HD' IN THE YOUTUBE VIDEO OF MY ILLUSTRATOR PROBLEM.....Todd,
I believe the message,
This file has been moderated outside Illustrator. Do you wish to continue?
may hold the key.
This old but time extended thread has a discussion about possible reason without any conclusion, but font management (including Suitcase) and working on a network both seem to be ruled out:
http://forums.adobe.com/message/1272708
Does it also occur when all other applications (including browsers) are closed, so nothing can interfere or disturb and confuse Illy?
I believe the toolbar strangenesses may simply be owing to the effect of Illy struggling to save with heavy use of RAM.
I wonder whether one of our forum staff friends may contribute an explanation, and maybe even a cure (when they return (it is Saturday afternoon over there, and Sunday morning with them)). -
Adobe Illustrator CS6 has stopped working on Windows 7
I've seen a few posts about this and I stall haven't seen it stop or a fix that works.
I use Illustrator any length of time (up and running just a few minutes till up for weeks on end) and as soon as I quit (either by File -> Exit, the X in the corner or Alt -> F4) it closes panels and after a bit pops up that "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem."
It saves the recently opened files. All settings seem to save as I don't need to reset them. But of course its worrisome.
Note:
Everything has been unisnstalled and reinstalled 3 times.
All permissions have always looked okay.
I have tried running it as Administrator and still have had it happen
Illustrator has been the only program of all the ones installed to have this issue.
Are there any fixes I've missed? I'm a cloud client so have expected a patch for a while now to come out fixing this, as I've updated Illustrator a few times since starting using CS6.
In looking in logs the constistent error has been:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x000000005b8bb260
Faulting process id: 0x2300
Faulting application start time: 0x01cddd4fcd1f94e0
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: 1dbace71-4943-11e2-ac54-d4bed9d5ae3cDo you have any other suggestions of other things to look at/try?
Edit: as a note, both Illustrator CS6 64bit and 32bit do this.
And both have same error:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x0000000077e4b260
Faulting process id: 0xbc0
Faulting application start time: 0x01cddf99e30b81dd
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: a65a3986-4dec-11e2-ac37-d4bed9d5ae3c
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3c14
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffa7c8c
Exception code: 0xc0000005
Fault offset: 0x77628ab0
Faulting process id: 0x27fc
Faulting application start time: 0x01cde1fc710ff859
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: f127cdfa-4def-11e2-ac37-d4bed9d5ae3c -
Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do click on the More Info... button, but the webpage is blank. Please help.
Thanks,
LeoLeo,
Depending on your OS, you should be able to use;
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case. -
Can't activate/register Adobe Illustrator CS6 using Windows 8.1
Having trouble activating and registering Adobe Illustrator CS6 using my new Windows 8.1 version. It is saying it can't connect, but I am connected. Tried the troubleshooting, but it did not help.
A very common problem
http://forums.adobe.com/thread/792464
This person claims to have a handle on it though
http://lunarsparks.deviantart.com/journal/The-Solution-to-CS5-Random-Pen-Pressure-22491911 2 -
Hi.
All is in the title.
If anyone could answer me.
I've got a licence illustrator CS6 windows, and It would sound me incredible, not to be possible use it on mac.
Thanks a lot.
AurélienThanks a lot Mylenium.
Another question, please : I still have a little doubt with terms (I'm french and my english is not perfect). If I request a platform swap for Illustrator CS6, the new platform product still will be a CS6 ? Because switch to the new version CC would be as if I hadn't yet bought a licence (a subscription would mean pay twice...).
Thank you for your answer.
Aurélien -
So anything LEGACY means it is probably not supported and chocked full of security issues.
what JAVA flavor do I need to install?
WHat do I do ?
I have a lot of work to do...
thanks in advanceHi,
Try this:
Download Java for Mac OS X 2014-001 from http://support.apple.com/kb/dl1572.
Install the Java update using the downloaded .dmg file.
When installation is complete, a Software Update dialog box appears. The dialog box asserts that Java SE 6 Runtime is required to run Adobe Illustrator CS6.
In the Software Update dialog box, click Install.
Launch Illustrator.
In Adobe Illustrator CS6 some plug-ins has dependency on Java, therefore Java is required for them to function properly.
With Best Regards,
Raghuveer -
Hello everyone! I'm having a trouble... I need to download Adobe Illustrator for windows 8, but i'm not able for doing that. Can you help me Please?
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
My Adobe Illustrator CS6 is not opening.
My Adobe Illustrator CS6 is not opening. every time I try to open it it gives me this window "To open “Adobe Illustrator CS6.app” you need to install the legacy Java SE 6 runtime." Has anyone comme across this and is there a solution for this I need help please.
Java for Mac OS X v10.6 Update 17
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Adobe Illustrator CS6 has stopped working (random)
I have a problem with Adobe CS6 Illustrator both 32 and 64 bit has this error. It keeps crashing randomly and i get the message Adobe Illustrator has stopped working.
All updates are installed for illustrator.
System specs:
Core i5 2500K
8GB DDR3
Radeon HD6450 512MB
Windows 7 Professional SP1 + all updates
I already reinstalled the whole system but it wont help.
Does anyone know what to do?
Details of windows error log:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-04-11T08:08:39.000000000Z
EventRecordID
6336
Channel
Application
Computer
WS-STUDIO2.mrpresent.local
Security
EventData
Illustrator.exe
16.0.3.691
50bb31df
dvaui.dll
6.0.0.0
509ac3fb
c0000005
0000000000175411
1360
01ce3676fa872485
C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\dvaui.dll
042ca9ac-a27f-11e2-a351-b4b52fb90bc3Hi,
If you are sure that there is no permission issue than i will suggest you to contact Adobe support.
They will check your log file to find the exact reason for this error. Here is the link below for Adobe support.
http://www.adobe.com/support/chat/ivrchat.html
OR
http://www.adobe.com/company/contact.html -
Adobe Illustrator CS6 Update (version 16.0.3) Installation failed?
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Photoshop update work fined.
Macintosh running Mountain Lion.I have the same problem. Dreamweaver's update installed fine though. I don't even know what MacKeeper is.
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Adobe Illustrator CS6 Update (version 16.0.3)
Installation failed. Error Code: U44M1P7
Here's my list of installed applications:
cd /Applications
ls
./ Dashboard.app/ Preview.app/
../ Dictionary.app/ QuickTime Player.app/
.DS_Store Divvy.app/ QuikIO.app/
.localized Dropbox.app/ Reminders.app/
1Password.app/ Droplr.app/ Remote Desktop Connection.app/
Adobe/ Espresso.app/ Safari.app/
Adobe Bridge CS6/ Evernote.app/ Sauce.app/
Adobe Dreamweaver CS6/ FaceTime.app/ Sip.app/
Adobe Edge Code Preview.app/ Firefox.app/ Skitch.app/
Adobe Edge Inspect.app/ Flux.app/ Skype.app/
Adobe Extension Manager CS6/ Font Book.app/ Spotify.app/
Adobe Illustrator CS6/ Found.app/ Stickies.app/
Adobe Muse.app/ FreeMemory Pro.app/ Sublime Text 2.app/
Adobe Photoshop CS6/ Game Center.app/ SugarSync.app/
Adobe Photoshop Lightroom 4.app/ Geekbench.app/ Suitcase Fusion 4.app/
Adobe Revel.app/ GitHub.app/ SuperDuper!.app/
Alfred.app/ GitX.app/ System Preferences.app/
Amazon Cloud Drive.app/ Google Chrome Canary.app/ TextEdit.app/
Android Apps@ Google Chrome.app/ TextMate.app/
Anvil.app/ Hammer Trial.app/ Time Machine.app/
App Store.app/ Image Capture.app/ Tower.app/
AppCleaner.app/ ImageOptim.app/ Transmit.app/
Archive Utility.app* Kindle.app/ Twitter.app/
Automator.app/ Last.fm.app/ Ubuntu One.app/
Backblaze.app/ Launchpad.app/ Utilities/
Bartender.app/ LightTable.app/ VirtualBox.app/
Brackets Sprint 16.app/ LiveReload.app/ WebFonts/
Brackets Sprint 17.app/ MacVim.app@ WebKit.app/
Brightness Slider.app/ Mail.app/ WebStorm.app/
CCleaner.app/ Messages.app/ Wi-Fi Diagnostics.app*
Calculator.app/ Microsoft Communicator.app/ Windows Phone.app/
Calendar.app/ Microsoft Messenger.app/ Woven Uploader.app/
Carbon Copy Cloner.app/ Microsoft Office 2011/ Xcode.app/
Charles.app/ Microsoft Silverlight@ Xcode46-DP1.app/
Chess.app/ Mission Control.app/ Xcode46-DP2.app/
Chocolat.app/ Mou.app/ Xmarks for Safari.app/
Chromium.app/ MyShoebox.app/ eclipse/
Coda 2.app/ NetNewsWire.app/ iOS Simulator.app@
CodeKit.app/ Notes.app/ iPhoto.app/
Colloquy.app/ Opera Mobile Emulator.app/ iTerm.app/
ColorSchemer Studio 2.app/ Opera Next.app/ iTunes.app/
ColorSchemer Studio.app/ Opera.app/ iWork '09/
Contacts.app/ Photo Booth.app/
DVD Player.app/ Pocket.app/ -
Illustrator CS6 Windows crashing on save
Hi all,
I've seen similar questions, but haven't been able to solve this. Apparently randomly, Illustrator crashes when I try to save a file that I last edited several days ago. It consistently crashes on the same file (so trying again never helps), but it doesn't seem that every file is affected. I'm running cs6 on windows 7. I've tried resetting my profile and deleting temporary files (disk cleanup) to no avail. Any thoughts? I'm also not sure where to look for a crash log. Thanks!
TrygveFound a solution that fixed my problem:
Somehow the permissions to the illustrator prefs folder permissions had been changed to "Read only". Unchecking the "Read only" checkbox made Illustrator capable of saving files again without crashing.
Folders I had to give new permissions: C:\Users\Username\AppData\Roaming\Adobe\Adobe Illustrator CS6 Settings\
Bjørn -
Is Adobe Illustrator CS6 compatible with Windows 8?
Yazdani,
It is necessary to have or acquire a licence to get (legal) access to an older version, and that is based on the serial number.
For (legal versions of CS5 and) CS6 (to work) you have to register, so if you buy a used version second hand, make sure you get a licence transfer through Adobe.
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html -
Dear everyone,
Nice to meet you here.
There are some software errors that i've encountered during my artworks on Adobe Illustrator CS6.
Details of error message as below:
1. Adobe Illustrator CS6 has stopped working during halfway working on my high and even low resolution of artworks. I can't even save my
artworks, the only way I can do is close the program and re-launch again.
error message: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is
available.
2. Adobe Illustrator pop-up error while i'm in the mid of doing my artworks.
error message: The operation cannot complete because of an unknown error. [UNKN]
So, we would be appreciate if you could provide professional advise / resolution steps on the above mentioned issues.
Thank you in advance and wish you have a great time ^_^
Best regards,
NickyNobody can tell you anything without some proper system info, details about your artwork, what tools/ functions are used when the crashes/ freezes occur and so on.
Mylenium
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